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We really liked the room. Bed frame was stained and covered with a towel. Food was alright, wouldn't say homemade as we were told at reception. However the main issue is the service. On arrival, no greeting, not told when dinner or breakfast was to...More
We had been allocated room No6, what a disaster room was grubby and cold we decided not to stay. The owner Anne was checking another couple in when we were leaving so I did not want to cause a scene. She said that our room...More
We stayed overnight at Burnhouse Manor Hotel a couple of nights ago and were shocked by the poor state of the room. The general decor of the hotel and rooms is shabby and dated in parts but the bedroom was actually dirty. There were cobwebs...More
Enjoyed our recent stay but very isolated location. Staff where friendly and food was good. Room was comfortable. Visited Stewarton as this was nearest village and several shops available to visit. Not suitable for persons looking for lots of entertainment
I have never left a negative review as I have travelled quite a lot and never felt the need to comment on a hotel. However I would highly advise to anyone who is planning to book a room for Burnhouse Manor- DON'T.
My partner and...More
Response from vicmat123 | Reviewed this property |
Burnhouse manor is a wonderful place to escape to for a night or two. Rooms are great, staff are great, prices are great, and the food is truly wonderful. People who criticise this place would be better staying at home... More
Burnhouse manor is a wonderful place to escape to for a night or two. Rooms are great, staff are great, prices are great, and the food is truly wonderful. People who criticise this place would be better staying at home. Stayed here a few times and have never had cause for any complaints. I have recommended the Burnhouse to friends who have visited and loved it, indeed, they returned within a fee weeks for another stay and assure me they will have more visits....Do the maths!