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Santa Marina Plaza

Booking.com$114*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$125*
$114*
$125*
$114*
$125*
$114*
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409 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Rotterdam, The Netherlands
Reviewed August 18, 2014

The staff is very friendly and wants to help. Breakfast (hot and cold) is very good. The hotel has a nice swimming pool, enough beds around it and is located right at the beach. We had a perfect holiday here!! There are a few rooms located close to the street. This was not to our liking. We asked for a...

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Helpful?
Thank Ruben D
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Ruben D, Thank you very much for contributing with your review on such a nice way! We appreciate all of your positive comments and we are looking forward to seeing you again in one of your next visits to Crete. Best regards The management

Moscow, Russia
Reviewed August 9, 2014

Nice hotel situated on te beach, not far away from town Chania. Very easy to drive from the airport. Very clean, staff is smiley and helpful. The meal in the Restaurant is tasty, Nothing to complain. Definitely will be back!!!!

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Helpful?
1Thank natasha080
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear natasha080, Thank you so much for your review and excellent scoring! Every memebr of the staff is proud to read your opinion about them and we hope that we will see you agin in the near future Best regards The managemet

Chicago
Reviewed August 8, 2014

Very nice. Only 4 Euros for a coffee! I asked for water at breakfast and they told me to get up and get it myself! Super. The pool is quite and nice. Beach area is super nice and clean. Laundry service cost 65 euros for one load, but they did an excellent job folding my underwear.

Review collected in partnership with this hotel
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Helpful?
Thank Vsarikas
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Vsarikas, Thank you for your review contribution and scoring! In regards to your comments about the price of the coffee we would like to mention that the prices are listed on the bar catalogue. In this way the guests are aknowledged about the prices before they order. Same applies to the laundry service, whereas we have a pricelist on...

Athens, Greece
Reviewed August 8, 2014

For travellers having experienced a true 5star hotel service, Santa Marina Plaza would not be recommended. Lack of professionalism and impersonal service approach are few to describe the level of hotel services in Santa Marina Plaza. Through our 8 night stay we have experienced various failures that justify our bitter experience; just to name some: wiping the restaurant while customers...

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Helpful?
2Thank Mag_Vag
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Mag_Vag, Thank you for taking the time to review our hotel! It is rather unfortunate to read all these negative comments you descrice in regards to our provided service and we apologise that you perceived it this way. On the other hand, after the various conversations and feedback you were giving us during your stay at our hotel, we...

Arlington, Virginia
Reviewed August 3, 2014

The friendly and professional staff; the hotel location - directly on the beach; the well maintained rooms and grounds, plus the excellent cuisine made our stay memorable. Thank you all for a making our stay a treat! I recommended the Santa Marina Plaza for its service, high standards, location and the warmth of the hospitality extended.

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Helpful?
1Thank elisa404
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear elisa404, Thank you for your short but nice review and for your recommendation! Hope to see you again very soon! Best regards The management

Alicante, Spain
Reviewed July 16, 2014

It is a good hotel and the majority of the staff very polite, friendly and efficient but our stay was spoilt because we didn't use the hotel safe in our room. My partner had over £200 sterling stolen from the pocket of a garment hanging in the wardrobe. Even if you do use the safe, it is not very nice...

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Helpful?
6Thank Rosa713
Bolton, United Kingdom
Reviewed July 12, 2014

We selected this hotel through Olympic Holidays. On arrival,Elena, the best Hotel Receptionist I have ever met, had to inform us that our sea view room was not ready due to a previous guest not checking out. We were taken to room 116 in the basement with a balcony but no view of anything! To compensate we had free drinks...

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Helpful?
1Thank Blue sky Di B
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Blue Sky Di B, Thanks a lot for this beautiful review! It is always very flattering to read nice comments such as yours. Thay make us feel very proud and give us very strong motivation to imrove ourselves and offer a high service to our guests. We will all be happy to see you again on your next check-in!...

Darwen
Reviewed July 9, 2014

I can understand why some 'double booking' as it's a small hotel and airline weeks don't coincide. However we had no room problems. We wanted exactly what we got and a first for us, we never ate out, the buffet was that good, ringing the changes every day. The a la carte meal on the beach was value for money...

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Helpful?
1Thank krsdave
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear krsdave, Thank you so much for your review which we found to be very pleasant and we were really happy to read it! The title of your review is also very flattering and we just promise to continously do what we say and even more in order to satisfy our guests! Looking forward to seeing you again very shortly...

Ansbach, Germany
Reviewed July 9, 2014

My husband and I just got back from a 3 night stay at the Santa Marina Plaza and it was more than we could have hoped. We arrived a little before check-in, but the staff was more than happy to get us into our room. We were upgraded from a side-view to a sea-front room at no cost and as...

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Helpful?
2Thank sarahc8208
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear sarahc8208, Thank you so much for your nice review! Your contribution is always valuable for us! We are honored to read that you have enjoyed our provided service, our served food and our hotels' facilities. As far as the internet speed is concerned, we know that it can be a problem sometimes, however the provided lines in the area...

Middlesbrough, United Kingdom
Reviewed July 9, 2014

Facilities excellent. About 50 rooms so the beach area associated with the hotel was not as crammed as larger hotels. Majority of the staff very helpful and friendly. Restaurants, shops, supermarkets all easily accessible. would defiantly stay again.

Review collected in partnership with this hotel
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1Thank CJP1982
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear CJP1982, Thank you very much for your excellent review and scoring! We really appreciate your contribution and we hope the next time you will have the chance to stay for a bit longer to our beautiful hotel Until then... We wish you the Best!!! The management

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Double Room with Balcony Overlooking Pool (92)
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
SANTA MARINA PLAZA Hotel is built at the sun-blessed beach of Aghia Marina, at a mere 8 kilometers from the city of Chania. It’s looking forward to offering to every visitor of the island, an unforgettable stay in one of its 49 luxurious rooms and 2 Junior Suites.All hotel rooms have magnificent view of the sea and are equipped with a Mini-Bar, Air-Conditioning, Satellite TV, Radio, two direct dial telephones, wireless internet line, electronic safe, bathroom covered in marble and a hair dryer. In addition to the above, Laundry service, Childcare service, Room service. ... more   less 

Additional Information about Santa Marina Plaza

Address: Agia Marina, Crete 73014, Greece
Location: Greece > Crete > Chania Prefecture > Agia Marina
Price Range: $115 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Marina Plaza 4*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Expedia, Bookgreece.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Santa Marina Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Marina Plaza Hotel Agia Marina
Santa Marina Plaza Chania
Santa Marina Plaza Agia Marina, Chania, Crete
Hotel Style:
#3 Romantic Hotel in Agia Marina
#4 Luxury Hotel in Agia Marina
#4 On the Beach Hotel in Agia Marina
#10 Family Hotel in Agia Marina
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Questions & Answers

Here's what travelers have asked, with answers from Santa Marina Plaza staff and other travelers.
10 questions
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Questions? Get answers from Santa Marina Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea view rooms available.”
846patrickw, 2 weeks ago | Read review
“Sea view is beautiful..rooms on the front.”
paulcarpet99, 2 weeks ago | Read review
“The best rooms are the ones facing the sea, very relaxing to the sound of waves. The afternoon is a little noisy.”
iperspazio, Dec 30, 2016 | Read review
“Pick one with sea front view. It does not cost that much more and are soooo worth it!”
StineS474, Oct 18, 2016 | Read review
“Sea front view room, room 214 was great”
  • View from room 214 balcony
RichardH40, Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$114* /night
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Prices are for 1 room, 2 adults
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