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Santa Marina Plaza

Certificate of Excellence
4.0 of 5
Hotel website
Agia Marina, Crete 73014, Greece
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1 room 1 adult
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Santa Marina Plaza
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315 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 20, 2015

We stayed here in September for 6 nights. It was a great location to use as a base for West Crete. We were easily able to rent a car, take a taxi or a bus from here into Chania old town, Elafonisos Beach, Samaria Gorge etc. It is only about a 10 or 15 minute drive into Chania. The area... More 

Helpful?
Thank Sparrowsx2
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Sparrowsx2, Thank you very much for taking time to review us and for your feedback. As you notice the location of our hotel is ideal as it is near to most popular areas in Chania and to the well known awarded beaches in west part of Crete Island. Finally, we would like to thank you for the wonderful sharing... More 

Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed October 21, 2015

Hotel and staff amazing -spotless clean hotel with pool and beach right on the doorstep. Visited 10th October to 17th October lovely hot and sunny. Celebrated both of our birthdays whilst there, hotel surprised us with fruit and a bottle of wine in our room and a birthday cake at dinner on both occasions !! Staff are so happy and... More 

Helpful?
Thank K H
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear K H, Thank you so much for your lovely review and for the excellent rate! It was our honor that you chose our hotel to spend your summer holidays and your birthday, and we will be very happy to celebrate all of your upcoming birthdays together. The management and the staff of our hotel wishes you all the best!... More 

Aldershot, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 20, 2015

The service we received was first class. The staff were helpful, friendly and always smiling. Our room, hotel and pool were spotlessly clean. We had half board and found that breakfast and dinner was excellent with a wide choice. The location was ideal, a very short walk from the beach, shops, restaurants and buses and "the little fun train".

Helpful?
Thank SarahandGeoff898
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear SarahandGeoff898, Thank you very much for your review and for all of your kind words! It is our honor to learn that you had such a lovely stay at our hotel and that you enjoy all of our available facilities and services so much. We are looking forward to seeing you again in the near future. Best regards The... More 

Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 15, 2015 via mobile

Absolutely perfect and just what was needed for a week away from it all. Location is amazing with the pool and the beach right outside your room. Staff were great, food was great with lots to choose from. Celebrated my birthday there and was left a bottle wine and fruit with a birthday message in my room and given a... More 

Helpful?
Thank Darren S
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Darren S, Thank you very much for the excellent rate and for all of your compliments. We are really happy to learn that you had a memorable and relaxing stay at our hotel. It was our honor to spend your birth celebration day at our hotel and it will be great to celebrate all you upcoming birthdays together. The... More 

Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 14, 2015

What can i say we stayed here for our honeymoon 26th september to 10th october 2015. I can not make one negative comment about anything The position of the hotel is fantastic and i would certainly recommend one of the side view top floor rooms as you have a fantastic view of the pool the see across the bay and... More 

Helpful?
Thank Tim S
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Tim S, Thank you so much for your lovely review and for all of your compliments! We are glad to learn that you had a memorable stay at our hotel and that you are planning to visit us again. The management and the staff of our hotel wish you all the best and they are looking forward to your... More 

Welwyn Garden City, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 10, 2015

Yes we were moved on the first night but the management compensated so well it was soon forgotten. Lovely pool with plenty of sunbeds and no loud music! A stroll over the grass to a sandy beach with shallow water and free sunbeds. Chambermaid service was excellent. A twenty minute ride on the bus from across the road took you... More 

Helpful?
1 Thank bevmcbroom
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear bevmcbroom, Thank you very much for your preference shown in our hotel and for taking time to share your experience of your stay. As you notice, the adults only concept of our hotel provide a relaxing stay to our guests, in front of the beach! We are looking forward to seeing you again in the near future. Best regards... More 

Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 5, 2015 via mobile

Very spacious rooms, nice clean bathroom with powerful shower. Lots of sun beds available at both pool and beach with padding for comfort! The position of the hotel on the beach was excellent! We were half board, breakfast good, lots of choice hot and cold. We ate at the evening buffet three nights during our stay, very nice, don't miss... More 

Helpful?
1 Thank hayleyms456
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear hayleyms456, Thank you so much for your compliments and for the excellent rate! It was our pleasure to welcoming you at our hotel and we will be very happy to seeing you again in the near future. Best regards The management. More 

London, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 3, 2015 via mobile

Lovely place has everything you need, the staff are friendly and helpful , it was my birthday and they came to the room with a cake with sparklers and wine, so thoughtful the cake was delicious made by their pastry chef.breakfast was avarage I was disappointed on the tinned pineapple only like fresh fruit. The rooms are spacious very clean.... More 

Helpful?
1 Thank christina m
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear christina m, Thank you very much for your review and for your positive feedback. Regarding your notice about our breakfast buffet, all of our guests are very satisfied about the variety and the quality. However the management and the staff of our hotel are already informed about your comment in order to proceed with all the necessary moves. We... More 

Moscow, Russia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 25, 2015

We've been to this hotel in the middle of September. It's located in Agia Marina, few km from Chania. There is a big supermarket next to the hotel and many options of the restaurants. The hotel has a small free parking. The staff is very helpful and kind. They were always willing to help and give the information no matter... More 

Helpful?
1 Thank kTatianaI
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear kTatianaI, Thank you so much for your wonderful review and for all of your compliments! We are very proud about we managed to provide you a memorable stay at our hotel and we are already looking forward to seeing you again in the near future. Finally, we would like to thank you for the beautiful sharing photos and for... More 

Plymouth, Devon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2015

From the moment we arrived at the Santa Marina Plaza until the time we left the staff were amazing always cheerful and helpful despite working long hours. Our room overlooked the swimming pool and we could see the sea as well after the palm tree was trimmed. The room was a good size and there was even a lovely bunch... More 

Helpful?
1 Thank anonymous1750
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear anonymous1750, Thank you very much for your review and for all of your kind words! Regarding your notice about the light at our beach a la carte restaurant, the management and the staff are already informed and they made all the necessary moves. Thank you very much once again for your feedback, and we are looking forward to welcoming... More 

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