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Santa Marina Plaza

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373 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Zlin, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I frequently return to Aghia Marina, but this was my first time at Santa Marina Plaza hotel. In the past years, I have tried also Santa Marina Beach and unvoluntary Cavo Spada Resort, so there are many things one can positively compare and write about this resort. After a flight from Vienna, we were greeted by kind-hearted and always smiling... More 

Helpful?
Thank dolphin037
Manhattan
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a terrific experience at their sister hotel called Santa marina beach. We're transferred to a room here past midnight. Excellent sea facing room. Andreas at the front desk at night was very accommodating. They obliged when we requested breakfast in the room instead of having to go down. They came up with what seemed like everything on their Belfast... More 

Helpful?
Thank AksNYC
High Wycombe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2016

The hotel is small and friendly. We were impressed with the staff who are are committed to providing the best service. Our room was spacious, well equipped and overlooked the beautiful beach and the hotel pool. There are sun beds and umbrellas available for guests on the sandy private beach in front of the hotel. A member of the hotel... More 

Helpful?
2 Thank Travelynne2
kfar Saba
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2016 via mobile

We stayed at Santa Marina Plaza for a full week vacation together with our son and his wife. We had excellent stay. The hotel has gorgeous facilities. The swimming pool is excellent, well kept and very convenient. The food was very good. The hotel own sea coast is very nice. The hotel's staff is very helpful and caring. We'll definitely... More 

Helpful?
Thank b_naveh
somerset,england
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

What can I say - very nice hotel IF....... You get to stay in it!! I emailed my travel company some days before to reconfirm we would stay in this hotel!! PLEASE DO THE SAME!! If you read the reviews this happens ALL the time & it ruins peoples holidays........ They should not be allowed to do this and it... More 

Helpful?
2 Thank pool22
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear pool22, Thank you very much for your review and for all of your comments. We are glad to read that you generally had a pleasant stay in our hotel and that you enjoy all of our available facilities. Taking the advantage from your notice about the overbooking, we would like to inform you that this is not a general... More 

manchester uk
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

Stayed at this hotel 16th June and it was by far the best hotel I have stayed in on the keys, it was way above my expectations. Reception staff very helpful and polite. We had a 2 bedroom suite both rooms were Ensuite lovely big comfy beds great storage area, tv in both rooms. Nice little balcony with bistro table... More 

Helpful?
1 Thank minxy65
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Plaza, responded to this review

Dear minxy65, Thank you very much for your review and for all of your kind words. The management and the staff of our hotel wishes you all the best. We are looking forward to seeing you again in the near future. Best regards The management. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2016 via mobile

We arrived at the hotel only to be told our (pre-paid!) booking had been cancelled the week before. That was the first we had heard! Hotel staff couldn't care less, reluctantly letting us use the phone to find somewhere else to stay. Completely ruined our holiday. We perposely booked an adults only hotel because we have stressful jobs and just... More 

Helpful?
Thank Melanie P
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Plaza, responded to this review

Dear Melanie P, Thank you very much for taking time to share your experience here on tripadvisor. As you have already notice, upon your arrival we tried to explain to you that your travel agent was already informed about the issue regarding your reservation long time ago. However, from our side, we tried to find the best solution on your... More 

Kent County, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016 via mobile

Really nice calm hotel on a sandy beach. Very good location with many nice restaurants nearby. The hotel has great food and we spent three nights out of seven having dinner there. Rooms are spacious and elegant with high quality fabrics and towels. We certainly go back in september.

Helpful?
1 Thank mikicsrter
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Plaza, responded to this review

Dear mikicsrter, Thank you very much for your review and for all of your kind words! We are looking forward to your next arrival! The management and the staff of our hotel wishes you all the best. Best regards The management. More 

Stafford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 1, 2016

This is a small hotel right on the beach. standards are good. Rooms large as are the bathrooms. It is well managed, however, the owners are letting the hard work of their staff down by overbooking. We met one poor couple who were elderly and had been moved to the beach sister hotel, this was booked up so they went... More 

Helpful?
Thank Abreakaway2
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Plaza, responded to this review

Dear Abreakaway2, Thank you very much for taking time to review us and for all of your kind words. The opinion of our guests is very important to us in order to upgrade our services to the highest level. Regarding your mention about the overbooked, we would like to notice that this is not a general policy of the management... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed June 30, 2016

Lovely hotel, beautiful setting. Cleanliness and service one hundred percent. The girls in the restaurant worked their socks off,and always had a smile on their faces.The only drawback was the fact that so many people were told on arrival that they were being sent to the so called "sister" hotel down the road. This hotel is split in two parts... More 

Helpful?
Thank B47L13M09
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Plaza, responded to this review

Dear B47L13M09, Thank you very much for your review and for taking time to share your experience of your stay in our hotel. We are happy to read that you are totally satisfied from our services and facilities. As you already mention, we are always working hard in order to provide the best of our services to all of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
SANTA MARINA PLAZA Hotel is built at the sun-blessed beach of Aghia Marina, at a mere 8 kilometers from the city of Chania. It’s looking forward to offering to every visitor of the island, an unforgettable stay in one of its 49 luxurious rooms and 2 Junior Suites.All hotel rooms have magnificent view of the sea and are equipped with a Mini-Bar, Air-Conditioning, Satellite TV, Radio, two direct dial telephones, wireless internet line, electronic safe, bathroom covered in marble and a hair dryer. In addition to the above, Laundry service, Childcare service, Room service. ... more   less 

Additional Information about Santa Marina Plaza

Address: Agia Marina, Crete 73014, Greece
Location: Greece > Crete > Chania Prefecture > Agia Marina
Price Range: $103 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Marina Plaza 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
Santa Marina Plaza Hotel Agia Marina
Santa Marina Plaza Chania
Santa Marina Plaza Agia Marina, Chania, Crete
Hotel Style:
#2 Luxury Hotel in Agia Marina
#2 On the Beach Hotel in Agia Marina
#3 Romantic Hotel in Agia Marina
#10 Family Hotel in Agia Marina
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