Los Suenos Marriott Ocean & Golf Resort
800 Meters West of Herradura Entrance, Herradura, Garabito Municipality 028-4023 Costa Rica
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About
#1 of 6 hotels in Herradura
Location
4.3
Cleanliness
4.7
Service
4.5
Value
3.9
2023 Travelers' Choice Best of the Best
GreenLeaders Silver level
Los Suenos Marriott Ocean & Golf Resort is a luxury Costa Rica resort in Herradura nestled between the warm waters of the Pacific and a 1,100 acre tropical rainforest. Experience the beauty of Costa Rica in luxurious comfort in one of our well-appointed rooms and suites. Enjoy fine dining at on-site restaurants, a refreshing workout at Sibö Fitness Center, and perfect pampering at Sibö Rainforest Spa & Retreat.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Golf course
Hiking
Tennis court
Water sport equipment rentals
Entertainment staff
Karaoke
Patio
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Spanish
Location
74Somewhat walkable
Grade: 74 out of 100
12Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
800 Meters West of Herradura Entrance, Herradura, Garabito Municipality 028-4023 Costa Rica
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This hotel is great and very close to everything around and more, being in the central Pacific. As most comments here, this area is beautiful, the sunsets are the best, plenty of birds and nice beaches around to explore. The water is warm and you have plenty of activities to enjoy your trip. I particularly loved PIKO TRAVEL Surf Lessons, they know the area like the locals they are and are very familiar with the Surf points and swells, we also did the Tortuga Island Tour which we enjoyed very much. I highly recommend them as they are native to the area and know the people like nobody else. Such a nice experience!! Overall a great vacation. <3
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
These place is a rare oasis of peace, the pearl of luxury and not to forget safety! It’s like another world in a middle of desert. When I get to Jaco I was expecting a lot , well except Jaco Walk and some little restaurants around I must admit that it wasn’t what I was expecting. But Los Suenos, yea indeed it’s a dream, it’s a beautiful resort, where you gonna remain amazed seeing the civilisation and nature mixed together in a single bottle of perfume, beautiful mini condominiums raised from the ocean of nature, feeling your nose with exotic fragrance of different flowers combined with the ocean breeze, the sound of parrots and monkeys completing these beautiful mirage. Carry on thru the little streets you will finally get to the boats area, floating quaietly like space ships promising to bring you to the Venus and back. Amazing view indeed, and to complete these landscapes, several decent and beautiful restaurants surrounding the perimeter of Mariot. What impressed me about these little restaurants was the taste and the atmosphere of serenity that they offer together with the culinary temptations and if you are feeling for something sweet there is also a cafeteria with various options available for any tastes. Well before when I was imagining Costa Rica that’s what I was thinking about! …
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was our 2nd stay here, first was 18 years prior. It's a great spot to stay with plenty to do in the area (vista los suenos zip line and atv, carara park, tarcoles bridge, etc). We picked this over the guanacaste area because there's so much to do. Just have your expectations ready for the beach (which we knew/remembered)- the beach is pretty terrible, brown sand, etc. The pools are great though! All the staff were extremely friendly. We at at the 2 restaurants in the hotel and they were very good, La Hacienda and Bar Ocho, both really good. I think this is a great base to stay while in the area. We headed for 2 nights to manual antonio after this as I think it's too far for a day trip and you get the wildlife/monkeys there (not so much in this area).
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Susan Azofeifa, Other at Los Suenos Marriott Ocean & Golf Resort
Responded Apr 18, 2023
Dear Kellyatravel Thank you for sharing your experience at the Resort with us; we really appreciate it. Through you, we see the details we need to improve, and we apologize for any inconvenience or discomfort you experienced during your stay with us. Our goal every day is to create incredible and unforgettable experiences, and we are currently working hard to provide better service in every aspect. Thank you very much also for your kind words, we are here to help you. Please know that I am at your immediate disposal and that you are free to contact me with any questions or concerns. We would be delighted to have you return to our Resort. Best regards, Susan Azofeifa Assistant to the General Manager susan.s.azofeifa@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst customer experience! I left my AirPods at the hotel so I contacted them to ask if they had been found. I was told they had been but they could only be sent to the Marriott in San Jose. We are 5 hours from there and flying back from Liberia so I asked if they could be sent to our new hotel and said I was happy to pay any charges. They have refused saying it’s company policy so I have contacted head office as this seems utterly ridiculous. I would I have preferred for them to have said they hadn’t found them than to say we have them but won’t rerun them 😡
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Susan Azofeifa, Other at Los Suenos Marriott Ocean & Golf Resort
Responded Apr 11, 2023
Dear Lucy M. Thank you for your participation in the Marriott Bonvoy program and for taking the time to share your recent experience at our Los Sueños Marriott Ocean and Golf Resort. Your feedback is greatly appreciated as it helps us to improve our service and provide unforgettable experiences to our guests. We apologize that our resort did not meet your expectations after your stay with us. Our top priority is to ensure that our guests have an enjoyable and comfortable experience, and we regret that we fell short of this during your stay. Your comments have been shared with our relevant departments and area leaders, and we will work to address the issues you raised to prevent future inconveniences. At the Los Sueños Marriott Ocean and Golf Resort, we place a high value on excellence and customer service. We are disappointed that we were not able to deliver on this during your stay, and we apologize for any frustration or inconvenience caused. Please do not hesitate to contact me directly if you have any further questions or concerns. We hope that you will consider staying with us again in the future, and we will do everything in our power to ensure that your experience exceeds your expectations. Thank you again for your valuable feedback, and we appreciate your loyalty to the Marriott Bonvoy program. Cordially yours, Susan Azofeifa Executive Assistant General Management Office. susan.s.azofeifa@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Of the five hotels on our tour this was our least favorite. Super anglosized and I don’t go to another country to experience what could have been transplanted from Florida or Hawaii or anywhere.Their dining room set up was a nightmare! We made a reservation for dinner at Ocho. They showed us what table would be, then 30 minutes later when we showed up for the reservation it had been given away, and somehow staff thought a table of 7 would be OK for a reservation for 8 people, with one person sitting at a nearby table! The next night we made a reservation at one of the restaurants that the hotel pamphlet said was open until 9 two evenings a week. We even spoke to staff and confirmed the name of the restaurant was Zoe, and showed up to find out it was not open and who knew which restaurant the reservation was really for. We went to the Hacienda Kitchen to find out it was taco night with an extremely limited selection. The buffet breakfast was extensive, but the bill said it was worth $35 US even if it was supposed to be included in the room price. Excessive! Generally the staff were pleasant and helpful where they could be, but I would never recommend staying there.…
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Susan Azofeifa, Other at Los Suenos Marriott Ocean & Golf Resort
Responded Apr 5, 2023
Dear 588susaznnea. I hope everything goes well. First and foremost, please accept my gratitude for your participation in the Marriott Bonvoy program and for taking the time to share your Los Sueños experience with us. Our top priority at our resort is to provide our guests with the best service possible, unforgettable experiences, and a place they will never forget. As a result, you can be confident that your feedback will be shared with relevant departments and area leaders to improve solutions and prevent future inconveniences. We regret that our resort did not meet your expectations, but we will consider your feedback as an opportunity to improve. Customer service is our top priority, and we place a high value on excellence. Their experience helps us remember our core values, our mission, and identify areas where we can improve, which is why I'd like to apologize on behalf of the entire Los Sueños Marriott Ocean and Golf Resort team. Please get in touch with me if you have any questions. We sincerely hope that you will choose us again if you return to this area, in which case we will do everything in our power to satisfy you. I am available for whatever you require. Cordially yours, Susan Azofeifa Executive Assistant General Management Office. susan.s.azofeifa@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a week at Los Suenos. We are a family of 5. kids are 18, 21 and 23. The resort is breathtakingly beautiful and the staff go out of the way to make your experience one to remember. It will cost @ 100 dollars for the family back & forth to SJO. As platinum members we were upgraded at check in. The hotel is kept immaculate. The main restaurant is Hacienda Kitchen. It is open for dinner and breakfast. You can order ala carte for breakfast or do the buffet. We found the food at the hotel delicious but be prepard to wait a little longer for food then state side. Plan ahead, if you have an excursion don't order ala cart, either do the buffet or go to the Market. The Market is fantastic and open 24/7 especially when your kids are craving ice cream at 10 pm! The bar Ocho has some lighter fare and they also have a sushi bar that opens in the eveinings.The poolside restaurant also delicious. The pool is clean, nice swim up bar, pleny of seating. From the hotel you can walk to the Marina where there are a few more restuarants, Bambu(Asian/sushi), Lanterna (Italian), we enjoyed these very much. The Hook Up (bar food we didn't go) and another icecream place. You can walk up the beach to 2 more restaurants. El Pelicano and Coco's. I suggest taking a taxi to these for dinner as the beach is dark at night. There is also a steak restaurant at the hotel that we did not eat at due to $$$! The hotel offers a free eco tour of the golf course. Try to go before playing as it gives you the lay of the course and where to spot the animals/birds! The only negative is that although on the beach, the beach is not maintained by the hotel. Please see my separate review for Los Suenos travel. We used this travel service for all of our excursions and I cannot put into words how fantastic it was!…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
The resort is super nice, but they shut down most of the pool while we were there. The rooms are very nice, but we noticed as we walked the breezeway you don't want to get one near the dumpsters out back. Loved having the s'mores in the evening. The restaurants are great, but a bit pricey. Loved the breakfast and the servers are exceptional.
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a very comfortable stay at Los Seunos condominiums. It has everything we needed from fresh homemade breakfast by chef, to amenities and supplies. The front desk was super helpful. Made us feel very special.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
4 stars-I will start with the good. The staff is great, responsive, and accommodating. The grounds are beautiful. The hotel itself is gorgeous. The rooms have all your modern comforts you expect from a Marriott. Now, the walls are are very thin. Like you can hear people talking through the walls and the shower vent. Also-there was a massive group of adults/kids at the hotel and the adults were on either side of our swim up room. The swim up rooms are adults only and I had to call the front desk multiple times because the teenage kids were having parties in the adults only pool (which is not only a pool but our room as well). It continued multiple times throughout our stay so be aware they don't really enforce the adult only swim up pool room rules if you get a family who doesn't care and let's their kids do whatever they want. I highly recommend using Piko travel for your excursions out of the hotel. They will pick you up at the hotel and have so many different excursions to offer. They are knowledgeable and the tours are amazing. The hotel location is great if you are looking for fishing, beach, close ish to Manuel Antonio and not too far from the airport.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had a delightful stay at the Los Suenos Marriott. I want to give a special shout out to our housekeeper Laura. Not only did she keep our room impeccable, but she left sweet notes for our kids throughout our stay. She even left them kid sized robes and slippers. The ecotour exceeded our expectations. It lasted an hour and 15 mins and we saw all kinds of wildlife- sloth, monkeys, iguanas, roadrunner, etc. Our guide was knowledgeable and engaging. Some of the night time entertainment was a touch loud for my taste but it always ended at a reasonable hour. Overall, we had a lovely stay!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
$228 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los suenos marriott ocean & golf hotel herradura, los suenos marriott ocean and golf resort, marriott los suenos ocean hotel
LOCATION
Costa RicaProvince of PuntarenasGarabito MunicipalityJaco DistrictHerradura
NUMBER OF ROOMS
201
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Claim Your ListingLOS SUENOS MARRIOTT OCEAN & GOLF RESORT - Updated 2023 Prices & Hotel Reviews (Costa Rica/Herradura)
Frequently Asked Questions about Los Suenos Marriott Ocean & Golf Resort
What are some of the property amenities at Los Suenos Marriott Ocean & Golf Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Los Suenos Marriott Ocean & Golf Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Los Suenos Marriott Ocean & Golf Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Los Suenos Marriott Ocean & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Los Suenos Marriott Ocean & Golf Resort?
Conveniently located restaurants include LANTERNA Italian Steakhouse, The Hook Up, and BAMBU Sushi And Asian Cuisine.
Are there opportunities to exercise at Los Suenos Marriott Ocean & Golf Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Los Suenos Marriott Ocean & Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Los Suenos Marriott Ocean & Golf Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Los Suenos Marriott Ocean & Golf Resort?
The staff speaks multiple languages, including English and Spanish.
Does Los Suenos Marriott Ocean & Golf Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Los Suenos Marriott Ocean & Golf Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.