Nayara Hangaroa
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Avenida Pont S/N, Hanga Roa, Easter Island 2770000 Chile
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Room & Suite (172)
Dining (84)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nayara Hangaroa
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 20 in Hanga Roa
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.1
Nayara Hangaroa, the newest hotel property on Easter Island located just a 5-minute walk from the island's only town, Hanga Roa. It features 75 elegant and smartly decorated rooms, the Poerava and Kaloa restaurants, the deluxe Manavai Spa, an outdoor swimming pool and its Vaikoa bar, a reading room and excursion center, a 60-person auditorium, and 300-person conference space for cultural seminars, dance, and music presentations or corporate meetings. Nayara Hangaroa sits high on a dramatic, steep-sloped cliff facing the Pacific Ocean, and all guestrooms boast panoramic windows and terraces with sea views. Nayara Hangaroa offers flexible programs from Bed & Breakfast to Full Board packages that include lodging, excursions, and all meals and beverages. Each detail of the hotel's architectural design and functionality is cutting edge. Inspired by the Orongo ceremonial village and site of the island's Bird Man ritual, all of the walls are curved and topped with grass roofs. They favor natural light and landscaping of local flora and fauna that allow the hotel to artfully blend into its natural environment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Canoeing
Free airport transportation
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Diving
Hiking
Horseback riding
Snorkeling
Bicycle tours
Walking tours
Waterslide
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Private balcony
Safe
Seating area
Minibar
Extra long beds
Walk-in shower
Wardrobe / closet
Bottled water
Laptop safe
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English, Spanish
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
60Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
Avenida Pont S/N, Hanga Roa, Easter Island 2770000 Chile
Name/address in local language
Getting there
Rental CarsSee all Hanga Roa rental cars
1056Reviews19Q+A85Room tips
Reviews
Traveler rating
- 701
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Most Recent
I had the chance to spend one week in this superb hotel in the magic island of Hangaroa. An all-inclusive upscale experience with honest price and for many atributes a one-of-a-kind option. From spacious rooms to gourmet à la carte meals served to impress the taste and the eyes. The staff was super friendly and even tricycle rentals, the best way to circundate and truly know the island were included in the full board package. I strongly recomend.
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Date of stay: July 2020
1 Helpful vote
Helpful
Worst experience I've had with a hotel. I chose it for so called security purposes because I was travelling alone to see the Easter Island Tapati Festival last February 2020 and thought it would be a safe option. Wrong. All rooms and their doors are exposed to the outside and during the dark it's scary. If you dare to walk outside, you can imagine it as a deserted scene in a horror movie where u are running for your life. I came back late on the last day of the festival, even before it ended, drove back to the hotel, and the iron gates were completely locked up!!! There I was, outside the hotel, in a blackened street alone at almost midnight, scared to tears that I could get attacked in the dark, honking the car hysterically hoping for someone to come open the gate, but it was too far from the front entrance with CLOSED DOORS, no security whatsoever, no staff, completely deserted, didn't even see any cameras. In the hour I was waiting outside (hoping I wouldn't run out of gas and desperately hoping the car lights wouldn't die out), I ATTEMPTED TO CLIMB THE IRON GATE that was ribcage high, but as I was lifting myself up, I looked down at the spiked tips of the bars and was afraid that if I slipped, I might impale myself on the gate, making the total horror show complete. I'm from New York and used to staying at Ritz Carltons, I'm due to stay at the Burj Al Arab, etc... and here I found myself trying to climb a locked gate at a so called 5 Star Hotel (consider yourself Trapped in there if something happens in the compound in the middle of the night. sitting ducks with no security guards whatsoever. If someone wanted to jump that fence and rob every room, beware. In my opinion, you would be totally on your own). Regarding the rooms, they were a good size, but something was wrong with the central a/c (or maybe it's always like that), they had a standup a/c box in the middle of the room with a hose going outside thru a section cut from the sliding door to the porch. I killed a huge roach/water bug that crawled in from the front door, and the tub was filthy, so I never used it. Much of the decor is stone, even in the shower, so it might not be the cleaners, but it just never felt clean enough, in general. The morning buffet is good though, but not worth my agony. I heard The Hangaroa Eco Village & Spa was just bought out by the Nayara group, so hopefully they do something about these serious issues.. fingers crossed for your sake.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
I didn't stay at this property but came here for a massage so the review is solely on the spa service and as a non-staying guest. I called to enquire and it was difficult to communicate with the spa staff over the phone as she does not speak much English and I speak no Espanol but somehow managed to make a booking. They seem quite busy and I couldn't get a longer massage so best to book a day early. I went for a 50-minute deep tissue massage which was 60,000 pesos (about USD72). The spa room is nice and spacious, very clean and also ensuite so comes with a shower. The masseur is top notch, she found my tired knots and sore areas and worked on them with enough strength. The massage was outstanding and worth every penny, felt very relaxed afterwards. Separately, I wanted to asked at the reception whether I can have dinner there, the reception staff looked bewildered and kept shaking his head, it's fine if the restaurant is not opened to outsiders, he could just explain, there's no need for such a reaction.…
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Date of stay: February 2020
Cleanliness
Service
2 Helpful votes
Helpful
+1
This is a beautiful resort. Very conveniently located with excellent service and great food. We booked an all inclusive package with private tours and couldn’t be happier with that decision. It is rare to check out of a resort with a zero balance. Our tour leader Tiko was very knowledgeable and kept us ahead of all of the tour groups and took us to some places the tours just can’t get to. He even arranged for a cliff side picnic to watch the moon rise while he played his guitar and sang for us. The guest service manager Josefina also left us champagne and chocolates in our room to celebrate our wedding anniversary. Bikes were available to ride into town and you could walk to the end of the street and sit on one of the beaches at the cliff to watch sunset over the ocean in the evening. Meals were delicious and wine was included. The restaurant for dinner was excellent. …
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Date of stay: March 2020Trip type: Traveled
Helpful
We spent 4 days 3 nights here. The rooms are simplistic but in keeping with the area. The bathroom area was large with a bath in the room and a separate shower area. All in granite. Even the bed base was granite (mind your toes!) Natural wooden columns really set the room up. The restaurant was good and the location excellent. My only criticism was although we had a ocean view, we had to go a long way round to get to the sea area. The grounds are fiercely fenced off. It's a shame that there aren't one or two breaks.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip: Request a ocean view room
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3 Helpful votes
Helpful
+1
Wonderful hotel, amazing crew, spacious suites and lots of services available at the lobby. You really don´t need to search for that, as you´ll find lots of tours, bike and motorcycle rentals etc. The restaurant is wonderful with a nice view to the sea. Only had the breakfast, that was amazing by the way.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: Try the pool at sunshine with a bottle o white wine.
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2 Helpful votes
Helpful
Response from Ads Puyehue, Owner at Nayara Hangaroa
Responded Mar 11, 2020
Iorana jesallay! We hope you had a safe return home. We deeply thank you for taking the time to write such a favorable comment. We made our best to help you enjoy your stay and we are happy to learn that we succeeded. The friends and memories that you made here, would last forever. We would be happy to have you back. Sincerely, Hangaroa Hotel Team
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We only stayed one night on the island and this was a great choice. Lovely setting. Nice restaurant and great bar as well. Our room was spacious and inviting with a great bay view. Highly recommend and staff is five star.
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Date of stay: February 2020Trip type: Traveled
Helpful
I am a bit surprised at some of the comments. Being in one of the most remote places on Earth it seems like some were expecting a private Island with a Four Seasons :). I was actually pleasantly appreciative of such a nice clean hotel with friendly staff. The grounds are really lovely with a nice view of the ocean from the patio of the restaurant and the bar area. The food was also very good.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Helpful
Easter Island is an incredible destination, unfortunately however this hotel paled in comparison. The hotel is conveniently located to both the town and airport. The hotel is designed in a way that all rooms have some kind of view of the ocean, which can be seen both from the sleeping area and the bathroom. I appreciated the echo design of the property which is modern and organic however the hotel is definitely showing signs of aging and needs attention. Based on the location and design alone, this could be one of the best hotels on the island, however what lets them down is their overall service. While the tour desk employees were helpful, although not very proactive, there was a complete lack of warmth, care and attention from the employees at the front desk, spa and in the restaurants, which left me feeling the hotel lacked a soul and value for money. I’d recommend this hotel only because there aren’t a lot of options at this level and based on the quality of service it appears they know this.…
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
This is a very pleasant base of operations while visiting the island. It is close to the airport and you can walk to the pleasant town. The service was very personalized with the guest relations manager Josefina always present to assure that all was well. The package we were on included two tours a day, and all meals. The food was excellent albeit with large portions. We did best when we split appetizers, entrees and desserts. The tours were fun and had some good walking, hiking and adventure (cave exploring). The hotel also had some ATV's to use. The snorkeling was great fun although not for anyone uncomfortable with old boats with no ladders and very deep water. Four days was good but we would have enjoyed a fifth.The rooms were large with lots of local materials utilized. The spa and pool were very good. Downsides-No A/C in the rooms due to island wide power problems, longstanding protest signs around the periphery of the property, and we never dined in town even though it was offered as an option. Easter Island is like visiting the Big Island of Hawaii 60 years ago, very laid back, no traffic lights, TV, and light crowds. The Moai are amazing. Well worth the effort to get there.…
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Date of stay: January 2020
Value
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
$495 - $936 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hangaroa hotel hanga roa
LOCATION
ChileEaster IslandHanga Roa
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Nayara Hangaroa
Which popular attractions are close to Nayara Hangaroa?
Nearby attractions include Ballet Kari Kari (0.5 miles), Cementerio de Isla de Pascua (0.6 miles), and Playa Pea (0.6 miles).
What are some of the property amenities at Nayara Hangaroa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Nayara Hangaroa?
Top room amenities include a minibar, blackout curtains, and extra long beds.
What food & drink options are available at Nayara Hangaroa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Nayara Hangaroa?
Conveniently located restaurants include Kotaro, Makona Restaurant, and Tataku Vave.
Are there opportunities to exercise at Nayara Hangaroa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Nayara Hangaroa have airport transportation?
Yes, Nayara Hangaroa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Nayara Hangaroa located near the city center?
Yes, it is 0.4 miles away from the center of Easter Island.
Are any cleaning services offered at Nayara Hangaroa?
Yes, dry cleaning and laundry service are offered to guests.
Does Nayara Hangaroa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.