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Four Seasons Resort The Nam Hai, Hoi An

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Four Seasons Resort The Nam Hai, Hoi An
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1,404 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Resort The Nam Hai, Hoi An
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Showing 1,190: English reviews
Gnowangerup, Australia
Reviewed 2 weeks ago via mobile

The quality of this hotel would be incredibly difficult to beat. From the grounds, to the rooms, to the staff , to the restaurants - truly top quality. The two fifty metre pools were incredible, and we started each day with a swim, rain or shine. The restaurants were great, with surprisingly good wine lists. Special mention to the 'street...

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Helpful?
1Thank KateOKeeffe_123
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Mrs Okeefe, It was a pleasure to meet you during your stay with us. Thank you for your kind comments. We are delighted you had an enjoyable stay with us and we look forward to welcoming you back with your family. Kind regards David Macklin Resort Manager

Reviewed 3 weeks ago

Had a brilliant stay here, for 4 nights as part of a Vietnam tour. Loved the room, if a little style over practicality. The evening turndown was simply stunning. Staff were friendly and attentive, enjoyed some excellent meals in the main restaurant overlooking the virtually empty beach which we thought were good value considering quality and service. Pool attendants were...

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Helpful?
Thank Matt C
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Matt C, Thank you for taking the time to pass on your positive comments about your stay with us. The entire team look foward to welcoming you back in the near future. Kind regards David Macklin Resort Manager

new york
Reviewed 3 weeks ago via mobile

Spectacular grounds and villas, amazing service, and the most lavish breakfast buffet ever (try the Cao Lao). Had a glitch with the AC in my room and the manager very graciously comped me a portion of my bill. The spa is also spectacular.

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Helpful?
Thank Zahra E
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Zahra E, Thank you for your reveiw on our Resort. i am very sorry there was an issue with the AC, however, I am glad this was rectified immediately. Yes, the Cao Lao is a great way to start the day. Kind regards David Macklin Resort Manager

Ho Chi Minh City, Vietnam
Reviewed 3 weeks ago

We have been at the Nam Hai already 2 or 3 times before, just like this time only for a few days. I must say the resort is excellent for a resort close to a City like Danang. The villas are quite large and all beautifully arranged along the Danang beach, which is the longest beach in Vietnam. All bungalows...

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Helpful?
2Thank Lutz9008
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Lutz9008, It was a pleasure to have you stay with us again. Thank you very much for your positive review and comments. I will personally follow up with our team to rectify these areas of concern. We look forward to welcoming you back to Four Seasons Resort The Nam Hai in the near future. Kind regards David Macklin Resort...

Jakarta, Indonesia
Reviewed 4 weeks ago

We had a great first experience at the Resort over a too short 3 night stay over Chinese New Year. Anthony and his team of dedicated staff at the property did their best to meet all our expectations. Love the concept of giving bikes to every guest including children. Our sons looked forward to their bike rides on a daily...

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Helpful?
2Thank campdirector13
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear campdirector13, Thank you very much for your review of our Resort. It was a pleasure to have you stay with us. I am delighted you were able to enjoy many of our new experiences in the Resort. We certainly look forward to welcoming you back for another enjoyable vacation with your family. Kind regards David Macklin Resort Manager

New Orleans
Reviewed 4 weeks ago

We were recently on a cruise ship and docked for the day at Da Nang. I had read about this hotel rated as one of the best in Asia and wanted to see it for a future stay. Ngo Thi Thy Huong, the gracious Sales Coordinator took us on an extensive tour of the property. Thank you for showing us...

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Helpful?
Thank Sally6
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Sally6, Thank you for taking the time to post your review of our Resort. We look forward to your next visit to Vietnam and to welcome you back to Four Seasons Resort The Nam Hai. Kind regards David Macklin Resort Manager

sydney
Reviewed 4 weeks ago

We recently stayed for 8 nights at the Four Seasons Nam Hai. What an amazing experience! The only place that comes anywhere near this is an Aman hotel or (for service) The Gasthof Post in Lech, Austria (Family-run Relais Chateaux Hotel). The service we experienced went beyond just 5 star service, we felt like we were part of a large...

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1Thank rubysydney
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear rubysydney, Thank you for taking the time to post this review. I am delighted to read about your experience in our resort. The entire team are very passionate and determined to provide the best service and they will enjoy reading your comments. We look forward to welcoming you back to Four Seasons Resort The Nam Hai in the near...

Lucerne, Switzerland
Reviewed 4 weeks ago

Incredible service from reception to restaurants, great beach, all yo can dream off. Generous complimentary services (i.e. free bikes) good basic wifi, do not change to premium wifi package. Too expensive limusine service, a cab costs 1/4 and is available in minutes. The rooms are gorgeous but you have to accept that everything is subordinated to feng shui and is...

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Helpful?
1Thank Katharina S
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Katharina S, Thank you for taking the time to post your review of our resort. I am delighted that you had an enjoyable experience and this is one of the most exciting hotels you have stayed. We hope we have the opportunity to welcome you back in the near future as we continue to enhance our offerings. Kind regards...

Melbourne, Australia
Reviewed 5 weeks ago via mobile

Mai Thi our butler what a lovely young lady. Smiling and making us feel terrific. Five star to the hotel for employing her. Made our stay so enjoyable The resort is amazing Rooms are spacious Wow what a private pool Great space Food is terrific

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1Thank Suzie B
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Suzie B, Thank you for your wonderful comments about Mai Thi. Yes, an amazing member of our team who is very passionate to provide the best service. We look forward to welcoming you back to our resort. Kind regards David Macklin Resort Manager

Reviewed January 21, 2017

Stayed here for a week in a 1 bed villa. The property is absolutely immaculate, really beautiful and doesn't really want for anything except for a bit of soul. Recently taken over by the Four Seasons group who are one of the best in the business. The staff are very well trained (600 or so)! but there is just the...

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Helpful?
3Thank Matthew W
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Matthew W, Thank you for taking the time to post your review about our resort. I am glad to read you had an enjoyable stay with us. All of the staff are passionate about providing a wonderful experience for our guests and I appreciate you comment about the immculate condition of our property. Also, thank you for your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 

Additional Information about Four Seasons Resort The Nam Hai, Hoi An

Address: Block Ha My Dong B, Dien Duong Ward | Dien Ban Town, Quang Nam Province, Dien Ban, Vietnam (Formerly The Nam Hai Hoi An)
Location: Vietnam > Quang Nam Province > Dien Ban
Price Range: $584 - $2,164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort The Nam Hai, Hoi An 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Nam Hai Hotel Hoi An
Nam Hai Hoi An
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Questions & Answers

Here's what travelers have asked, with answers from Four Seasons Resort The Nam Hai, Hoi An staff and other travelers.
34 questions
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Questions? Get answers from Four Seasons Resort The Nam Hai, Hoi An staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get an Ocean view if you can”
 of 5 bubbles davidpL4528HC, 3 days ago | Read review
“If you have the chance to go, GO!”
 of 5 bubbles KieranBrighton, 1 week ago | Read review
“We loved the Ocean view and it was very quiet”
 of 5 bubbles Crs358, 1 week ago | Read review
“As close to the beach as possible”
 of 5 bubbles mattcY767YB, 3 weeks ago | Read review
“Any villa is great as they are located in a U-shape around the beach. If you want really be close to the beach, choose a beach front villa.”
 of 5 bubbles Lutz9008, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question