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The Nam Hai Hoi An

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1,908 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
Luang Prabang, Laos
Reviewed 5 days ago NEW

I have been coming to the Nam Hai ever since it opened and I cannot say how this place has captured my heart in so many ways. First and foremost the entire estate is tended to down to the detail. The staff are friendly and chirpy and some even recognize us when we come back and great us with joy....

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Thank noveltycafelaos
Brooklyn, New York
Reviewed 5 days ago NEWvia mobile

Dining at the Nam Hai Hoi An Four Seasons Resort was by far the most memorable experience of our two week vacation in Vietnam. The resort is unbelievably beautiful and meticulously maintained. The staff is overwhelmingly accommodating and work to ensure your experience is special. We were greeted at our car and escorted to the bar to have a drink...

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1Thank chris1689
San Francisco, California
Reviewed 1 week ago

We stayed here for 4 nights during out two week long Vietnam vacation. Our villa was stunning. So spacious, so beautiful and complete privacy. The turndown service was amazing, curtains draw, candles lit, bed ready to sleep and music too. The villa we stayed in was a little aways from the main pool area so we would call for a...

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1Thank tbears2017
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear tbears2017, Thank you for your review on the Resort. It sounds like you had a wonderful experience while staying with us from motorcycle riding to experiencing heavy rain then to a relaxing massage. Thank you for your comment about the gardeners who are so passionate at keeping the grounds in great condition. I will follow up as we do...

Dubai, United Arab Emirates
Reviewed 1 week ago

The Nam Hai is a beautiful hotel. The setting with the pools and the beach is extraordinary. The rooms are very comfortable and luxurious. Location is very good as well with long stretches of white and clean beach and quite close to Hoi An. We had breakfast, dinner and lunch at the hotel and the food is very good. The...

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1Thank Milanese2008
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear Milanese2008, Thank you for taking the time to provide this review. I would like to extend my sincere apology for not meeting your expectations. I am personally following up on each area you mentioned as this is quite unusual. I can assure you these areas will be rectified immediately. Should you return to this area of Vietnam again, please...

A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 1 week ago via mobile

I've stayed in many hotels round the world but this has to be the best!!!! Every thing about it is 6 * + the staff are all amazing and very attentive We had lots of rain whilst there, but the weather didn't spoil it as the hotel is just so amazing

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Thank A TripAdvisor Member
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Thank you for your wonderful review. I am delighted to read your positive comments. I hope we can welcome you back soon for some sunshine. Kind regards David Mackln Resort Manager

Glasgow
Reviewed 2 weeks ago via mobile

The Nam Hai is a well run and well maintained hotel. The hotel itself is lovely and being right on the beach, the view from our room was great. We visited the Vietnamese restaurant on site and the food was very good. Breakfast was great, particularly the lattes with sugar/cinnamon stirrers and the truffle scrambled eggs I had on Christmas...

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2Thank DMCK63
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear DMCK63, It was a pleasure having you stay with us over this festive period. Thank you for your wonderful review of the Resort. I am delighted you had an enjoyable time and had an overall great stay. We look forward to the opportunity to welcome you back in the future. Kind regards David Macklin Resort Manager

Sydney, Australia
Reviewed 2 weeks ago

This joint had been recommended by a number of friends. The 3 pools are indeed sublime, and blissfully empty during our four days of pouring rain around new year's. The staff, too, were uniformly charming and helpful. But that's it, which is to say not enough given the tab. Hard to judge a beach resort during a downpour, but the...

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3Thank BrookAT T
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear BrookAT T, Thank you for taking the time to provide this review. I would like to apologise for not meeting your expectations. I am sorry that you experienced four days of rain which would have impacted your experience in Vietnam. Our Resort has only 100 villas and is located on 35 hectares of beach front which allows our villas...

New York City, New York
Reviewed 2 weeks ago

The Nam Hai, located about 30 minutes from Da Nang airport, was one of nine hotels that we visited during a month long trip to Asia around the holidays/New Year 2016. We loved it so much that we are returning in a few months and look forward to see what it is like now that it is under The Four...

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2Thank cdjvj
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear cdjvj, Thank you taking the time to provide this wonderful review and mentioned our staff by name. This is a great motivator for our team. I am delighted you had an enjoyable time with us and we certainly look forward to welcoming you back. Please feel free to send me an email with your arrival details. Yes, March will...

Singapore, Singapore
Reviewed 2 weeks ago

This is going to be a long review as we (my family - parents and two adult daughters) have a lot of thoughts about this resort. To cut a long review short: we stayed in a three-villa suite at the hotel the week after it had rebranded as a Four Seasons. The hotel is beautiful and the vast majority of...

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1Thank rclk2
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear rclk2, Thank you for choosing to stay with us. I would also like to thank you for passing on this feedback. While you mentioned the positive side of your stay, I also appreciate the constructive feedback. I have already met with our management team this morning and discussed each area to ensure we rectify each item. I would like...

Australia
Reviewed 3 weeks ago via mobile

We stayed for three nights in a pool villa and loved every moment of it. We were really lucky as even though the forecast was rain and overcast, we had two good days of sun and nice breeze. The experience started with the BMW SUV pick up from the previous resort we were staying at. I especially commend the chauffeurs...

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1Thank avidtraveller36
David_M_NH, Manager at The Nam Hai Hoi An, responded to this review

Dear avidtraveller36, Thank you for taking the time to pass on these comments about your stay with us. I am delighted to read that you had an enjoyable experience. It was a pleasure to welcome you to Four Seasons. Our goal is to provide a memorable moments for our guests and we look forward to the opportunity to welcome you...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 

Additional Information about The Nam Hai Hoi An

Address: Block Ha My Dong B, Dien Duong Ward, Dien Ban, Vietnam
Location: Vietnam > Quang Nam Province > Dien Ban
Price Range: $593 - $1,718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Nam Hai Hoi An 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Nam Hai Hotel Hoi An
Nam Hai Hoi An
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Questions & Answers

Here's what travelers have asked, with answers from The Nam Hai Hoi An staff and other travelers.
31 questions
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Questions? Get answers from The Nam Hai Hoi An staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beach Front Villa 1010”
 of 5 bubbles noveltycafelaos, 5 days ago | Read review
“make sure your bungalow is within spitting distance of the pools”
 of 5 bubbles brookatt, 2 weeks ago | Read review
“The suites nearer to the main resort buildings probably have better hot water supply.”
 of 5 bubbles rclk2, 2 weeks ago | Read review
“Villa benefits (eg. butler, free limo rides and airport transfers, afternoon tea, free laundry, free drinks and snacks) worth it.”
 of 5 bubbles JLoh1970, 4 weeks ago | Read review
“Renting a motor scooter from the hotel staff is an ideal way to cover the surrounding beaches and move about on your own schedule.”
 of 5 bubbles rsw2015, Dec 10, 2016 | Read review
5 of 5
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