The Residences at Mar Menor Golf & Resort
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Calle Ceiba s/n Cconde De Aranda 1 2 Dcha, 30700, Torre-Pacheco Spain
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Full view
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Room & Suite (18)
Pool & Beach (6)
About
#3 of 5 in Torre-Pacheco
Location
3.5
Cleanliness
2.8
Service
2.3
Value
2.6
APARTMENTS: There are 48 one bedroom apartments, 85 two bedroom apartments and 12 three bedroom apartments, all of them featuring a spacious and bright lounge with sofas, dining table, chairs and tv, a kitchen with microwave, fridge, washing machine and tableware; outward facing bedrooms and a fully equipped bathroom. In addition, they are all provided with a terrace or garden and have stunning views of the golf course. FACILITIES & SERVICES At the resort guests will enjoy two outdoor pools —one for adults and one for children—, both of them facing the lake and the golf course. In addition to these, there are other facilities available at an extra cost at Caleia Mar Menor Golf & Spa Resort: gym, tennis court, Kid's Club, spa... RESTAURANTS & BARS, Guests will find the following bars and restaurants at Caleia Mar Menor Golf & Spa Resort: • Nomad Restaurant • Club House Snack Bar • Fontana di Pietra • Mizu • Al Fresco • The Clover
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Sauna
Restaurant
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Soundproof rooms
Air conditioning
Seating area
Telephone
Wake-up service / alarm clock
Kitchenette
Flatscreen TV
Bath / shower
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
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Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
Contact
Calle Ceiba s/n Cconde De Aranda 1 2 Dcha, 30700, Torre-Pacheco Spain
Name/address in local language
Getting there
Rental CarsSee all Torre-Pacheco rental cars
27Reviews0Q+A1Room tip
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I post this complaint here because can't found a mailbox for reclamation. we were welcomed by a very professional employee who gave us the keys to the flat and explained our stay, When we received the accommodation we found that the wifi was not working and that the air conditioning was not working properly, i reported the wifi problem to the reception. As we had planned an activity in the afternoon we were away until late in the evening when we returned the wifi problem was still there and the air conditioning was not working as it only expelled not cool air. As it was late and the children were tired we decided to call the reception the next morning, as the room phone was not working either. The next day I went to the reception where I had an exchange with a male employee who didn't understand why the wifi problem had not been solved the day before, I explained to him that the most important thing was the air conditioning, he did what was necessary to send a technician quickly, finding several defects in the room, including the air conditioning, the wifi, and a deafening noise from the fridge, The technician suggest to change room, which the reception granted us, this whole procedure took at least the whole morning, when I went to the reception to ask for a compensation for the inconvenience suffered, the employee on a rather annoying and not very commercial tone told us that he had already made a gesture by proposing another flat to us and which according to his words was bigger than the one we had paid for. to our great surprise when we took possession of the new flat we realized that it was exactly the same as the one we had the day before! ( (old room 11013 new one 19021) having no desire to waste any more time and above all to have a confrontation with your employee at the reception desk we were happy to settle down to finish our stay and leave not without a certain bitterness and a taste of a wasted stay. This letter of dissatisfaction does not reflect all your employees but only the person with whom we had the confrontation, it does not reflect at all the excellence and professionalism that we expect to have in this kind of prestigious establishment that is yours.…
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Date of stay: July 2021
Value
Rooms
Service
Helpful
We hired one of the residences on Mar Manor golf resort. The flat was clean & spacious with a very generously sized balcony over looking pool 13. Perhaps getting close to needing an internal paint touch up. One small issue with a leaking aircon system was dealt with very promptly. The accommodation lacked a few essentials such as a cork screw ..... maybe that’s just an essential for me? The complex is landscaped well and is clearly well maintained, there is one mini market on site. All pools are lifeguard manned. Situated a short drive from the bars and restaurant and many supermarkets of Los Alcazares it is also very well situated for visiting either ends of the Mar Manor and popping to Cartegena (you can take a train one stop if you don’t fancy city driving). We would stay here again. Make sure to try the mud baths at Lo Pagan if you do stay in this area..... super experience (and free).…
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Date of stay: June 2021Trip type: Traveled
Room Tip: Keys are collected from the hotel reception. There is plenty of parking throughout the complex.
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Helpful
The apartment was very nice and very spacious. The beds or towels were not changed but I did not expect that. The staff were polite and helpful. The golf course was the major let down and the bunkers had no sand so very difficult to play out off. One hole also advised you were unable to hit driver or 3 wood due to surroundings.
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Date of stay: February 2020Trip type: Traveled
Helpful
Stayed in the Residence rather than the hotel as it gives you more option it had a shared pool that was quite while we were there i would definitely go again. You can have breakfast in the golf bar and in the evening we tended to go to the shamrock on the boulevard.
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Date of stay: April 2019
1 Helpful vote
Helpful
Response from Senator-Hotels, CM at The Residences at Mar Menor Golf & Resort
Responded Mar 6, 2020
Dear Guest, Thank you so much for giving us a perfect rating. We are all delighted that enjoyed your visit so much. We really appreciate the time you took to share your excellent rating, and we would be delighted to welcome you to our hotel on a future occasion. Yours faithfully, The Residences at Mar Menor
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First for the good bits. General area is nice, its a purpose built village with various types of accommodation from privately owned villas to hotels to apartments. The golf is good and there are other good courses in the area to choose from. After this it goes down hill. The residences is up there with the worst accommodation I’ve ever stayed in. Everything seemed dated and falling apart, think old hostel and you’ll be in the right region. Complaints about the problems with the accommodation were ignored. As for the facilities Im not sure the staff are really interested in good service. I have to be fair and say not all, but most dont seem to want you to be there, it was a horrible atmosphere in the restaurant/bar area in the centre. Another thing to mention, they seem to run out of buggies very quickly so if its hot get in there quickly. Or even better book somewhere else. Not a single member of our group would return here. Dont say you weren’t warned! …
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Date of stay: June 2019Trip type: Traveled
1 Helpful vote
Helpful
Response from Senator-Hotels, CM at The Residences at Mar Menor Golf & Resort
Responded Mar 6, 2020
Dear Guest, Although we sincerely regret your disappointment with your stay at our property, we would like to thank you for sharing your feedback, as we strive to improve with each and every stay. We were extremely concerned to read your comments with regard to your overall experience at the hotel. Your comments do not reflect the usual standard of service we strive to give our guests, as you may see from other reviews. Furthermore, we would like to inform you that we are in a process of regular updating and renovation of our rooms and their facilities. We look forward to welcoming you back and hopefully on that occasion your perception of our service will be completely satisfactory. Yours faithfully, The Residences at Mar Menor
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Apt had everything we needed, clean, convenient for golf courses, lots of bars and restaurants just outside complex. Use of pool, breakfast good. Would recommend as a golfing base, lots of golf courses within 1 hour.
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Date of stay: October 2019
Helpful
Response from Senator-Hotels, CM at The Residences at Mar Menor Golf & Resort
Responded Mar 6, 2020
Dear Guest, First of all, thank you very much for taking the time to provide your excellent feedback regarding our hotel. It’s a pleasure for us to know that your stay at our hotel was as pleasant as you indicated. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests. We are at your disposal at any time and we’re looking forward to welcoming you back again. Yours faithfully, The Residences at Mar Menor
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+1
Hi,just returned from golf trip in group of 10 to this resort.I cannot fault the resort,apartments are well equipped & spacious.we had a 3 bed apartment & a 2 bed apartment which was very adequate.The golf courses were of a high standard (especially ell Valle & hacienda recelmie ),only slight negative was a little bit far to travel for descent meal of an evening,but only slight.I would strongly recommend staying at this resort,value for money.
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Date of stay: September 2019Trip type: Traveled
Helpful
Response from Senator-Hotels, Gerente at The Residences at Mar Menor Golf & Resort
Responded Oct 21, 2019
Dear Guest, Thank you very much for sharing this positive review and for recommending our resort to other readers. We continuously work to provide our guests exceptional service, because our highest priority to ensure that our guests leave the hotel happy and satisfied at all times and we are very glad to know, that we achieved this important goal during your stay. We really appreciate the time you took to share your excellent rating, and we would be delighted to welcome you to our hotel on a future occasion. Yours faithfully, Martin Modica Asisstant Manager The Residences at Mar Menor Golf & Resort
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We stayed in The Residences and arrived the morning before the worst storms to hit the region for many years arrived that evening. This was an extreme weather event and the main hotel (& some apartments) were left in a state of disrepair (wet carpets, water dripping from light fittings, toilets out of use etc). We were without running water for over 24 hours from Friday morning to Saturday lunchtime and again for all of Saturday evening; disappointingly we received no information and we were not provided with any drinking water during this time. We, like other residents, had to fill up buckets from the swimming pool to flush our own toilets. We appreciate that the hotel could not prevent the lack of water supply, but the lack of drinking water (we bought our own from the local Spar) created a health hazard and meant that many residents used the swimming pools to clean themselves. Anyone due to visit in the next few weeks should contact the hotel to check the situation before considering a change of venue. The extreme weather did not however excuse the following: 1. We were not offered any transport to our apartment from the hotel reception, which meant that we had to carry our luggage and golf bags around 500m both on arrival and on departure; this would be impossible for some people. 2. Our apartments were clean on arrival but never cleaned whilst we were there, toilet rolls & towels were not replaced during a four night stay (& we were not offered a cleaning facility for extra cost). 3. One safe could not be locked and the another could not be unlocked. 4. Breakfast on Friday and Saturday morning was served in the main restaurant, the food choice was excellent but the room is quite small, which led to a wait of up to 30 minutes for a table. On Sunday & Monday we were served breakfast in another room, the breakfast choice was very limited compared to the main restaurant and we discovered that the carpet in this room was still very wet in places. The above points are not in any particular order, but the lack of assistance from the hotel and being left to fend for ourselves, was unacceptable.…
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Date of stay: September 2019
Rooms
Cleanliness
Service
Helpful
Response from Senator-Hotels, Gerente at The Residences at Mar Menor Golf & Resort
Responded Nov 6, 2019
Dear Guest, Thank you for choosing Caleia Mar Menor Golf & Spa Resort and for taking the time to provide feedback about your experience. Regarding your comment about your stay in our Resort, I would like try to explain that after the worst storm in the last 140 years which hit our region, with torrential downpours causing rivers to burst their banks, flooding streets, etc., all our staff tried in that circumstances to offer the best service as possible. Please rest assured that our ultimate aim is to ensure that our guests leave the hotel happy and satisfied at all times. We deeply regret all the inconveniences that these circumstances caused you during your stay in our Resort. As you can imagine it is beyond our control. We are looking forward to having the chance to welcome you and to have you as our guest once again and change your impression of our hotel. Yours faithfully, GM Caleia Mar Menor Golf & Spa Resort
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Thought a month in the sun would be great how wrong I was we were subjected to gangs of builders renovating buildings for the whole month from 8am (sometimes 7am) until 8 pm. No thought for anyone on holiday the owners apparently where aware of what was happening but chose to keep quiet as they were well away from it all. I have enquired since I have returned home to find it is still going on it was a terrible experience and I feel sorry for anyone who has booked accommodation already. If you have booked a house you should be alright as it seems to be concentrated on apartment blocks and it going to happen to all of them on the resort. If you want a peaceful holiday don't go, you cant afford to play golf everyday to get away from it.
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Date of stay: April 2019
1 Helpful vote
Helpful
Response from Senator-Hotels, Director de Relaciones Públicas at The Residences at Mar Menor Golf & Resort
Responded Jun 20, 2019
Dear Guest, First of all I would like to thank you for your review as this is the best way to know our guests’ feelings during their stay, marking us the way to obtain a product adapted to everyone’s needs. Regarding the comment about the building works, we are in a process of some renovation in order to give our guests a better service. We apologize and we deeply regret the inconvenience that this has caused you. We sincerely hope you will give us a new chance to attend you in the future and we are at your full disposal at any time. Attentively yours, Martin Modica Public Relations Manager
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Was our second visit to this complex in as many years. Rooms were spacious, clean, air conditioned. Towels and bedding changed twice in the week we were there. English buffet and continental style breakfast was included from the main hotel which l found very nice. The golf course was exceptionally good. The complex is connected to 6/7 other golf complexes which can be booked as a package.
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Date of stay: July 2018
Helpful
Response from Senator-Hotels, Director de Relaciones Públicas at The Residences at Mar Menor Golf & Resort
Responded Jun 20, 2019
Dear guest, Thank you for taking the time to leave your magnificent comments referring our apartments to other readers. We really appreciate your kind comments about all our services, as we are constantly improving our services for the maximum comfort for our guests. We were thoroughly pleased to read that your stay was a pleasant one. Your comments fill us with satisfaction, make us proud and bolster our commitment to good service. We would be delighted to welcome you back to our establishment and please be assured that we remain entirely at your disposal at all times. Attentively yours, Martin Modica Public relations Guest.
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PRICE RANGE
$67 - $185 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Residences
LOCATION
SpainRegion of MurciaTorre-Pacheco
NUMBER OF ROOMS
145
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Claim Your Listing Frequently Asked Questions about The Residences at Mar Menor Golf & Resort
What are some of the property amenities at The Residences at Mar Menor Golf & Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Residences at Mar Menor Golf & Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Residences at Mar Menor Golf & Resort?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Residences at Mar Menor Golf & Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Residences at Mar Menor Golf & Resort?
Conveniently located restaurants include Number 6 By Genoa, Shamrock Lounge, and Tasty Bites.
Are there opportunities to exercise at The Residences at Mar Menor Golf & Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Residences at Mar Menor Golf & Resort have an airport shuttle?
Yes, The Residences at Mar Menor Golf & Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Residences at Mar Menor Golf & Resort have airport transportation?
Yes, The Residences at Mar Menor Golf & Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residences at Mar Menor Golf & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Residences at Mar Menor Golf & Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Residences at Mar Menor Golf & Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.