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    Best Western Executive Hotel

    7007 West Broad Street, Henrico, VA 23294-3717
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    8/6/2017 8/7/2017
    $76
    $76
    $76
    Traveler (17)
    Room & Suite (6)
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    Overview
    • Excellent41%
    • Very good30%
    • Average16%
    • Poor7%
    • Terrible6%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Executive Hotel
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (378)
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    There are newer reviews for Best Western Executive Hotel
    See the most recent reviews

    41 - 45 of 372 reviews

    Reviewed January 5, 2017

    The appearance of the outside, lobby, breakfast area, room and bathrooms were very clean. The hallway however had a strange odor...the Internet password hasn't worked either time we have stayed there, We did not report it as we had early mornings both times...overall a great...More

    Review collected in partnership with Best Western
    Thank trms60
    Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded January 26, 2017

    Hey trms60 Oh no, I don't like to hear about the internet not working. I wish you would have just dialed "0" and spoken to our guest services agents who would have gladly helped you out. And if they couldn't have gotten you online, we...More

    Reviewed December 25, 2016

    What great value- clean, quiet room, comfy beds, free moderate breakfast- great night breaking up our drive from NY to FL. The front desk staff was pleasant and efficient on check in and check out. This was our first stay at a BW. Would definitely...More

    Review collected in partnership with Best Western
    Thank Sharon B
    Response from JPManagement, Manager at Best Western Executive HotelResponded December 30, 2016

    Thank you so much for letting us know about your most recent stay! Our staff here works very hard to ensure each time you walk through the doors, you feel welcomed and at home while staying with us and we’re most pleased to hear that...More

    Reviewed December 20, 2016

    The staff and management is aways so helpful when I stay here. Very convenient location and close to the interstate. Great breakfast and fitness area. They also have the fastest elevators ever. I will be staying again! Thanks!More

    Review collected in partnership with Best Western
    Thank Tiffany H
    Response from JPManagement, Manager at Best Western Executive HotelResponded December 30, 2016

    We’re so happy you decide to stay with us while you were visiting Richmond for work! We’ve been analyzing our image and how we’re portrayed to our guests when they stay with us and you’re right – there is always work that can be done...More

    Reviewed December 18, 2016

    First word of caution: if they haven't finished redoing the lobby, forget about it. When we entered, the place looked like a disaster area, with a bunch of unprofessional construction workers running around with no regard for the guests. I say unprofessional because there was...More

    1  Thank David F
    Response from JPManagement, Manager at Best Western Executive HotelResponded December 30, 2016

    We’re very sorry to hear that your stay with us wasn’t up to par. We do our best to ensure that all of our guests feel they’ve made a smart investment by choosing the Best Western Executive Hotel and to know we’ve missed that mark...More

    Reviewed December 10, 2016

    I recommend this hotel to anyone traveling to Richmond. The staff...front desk, the breakfast person and the housekeeping staff...all were great. I especially was impressed by the way the young lady that works weekends was very cool and collected with the crowd of people that...More

    Thank joannab437
    Response from JPManagement, Manager at Best Western Executive HotelResponded December 30, 2016

    It was a pleasure having you with us! One of the most rewarding things we at the Best Western Executive Hotel can hope to have is a delightful guest who appreciates the effort we put into making each stay memorable. Thank you for your kind...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Center with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • $81 - $158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Orbitz, Hotels.com, TripOnline SA, Hotwire, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Executive Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Best Western Richmond ,
    • Richmond Best Western
    Add Photo Photos
    Traveler (17)
    Room & Suite (6)
    Hotel & Grounds (9)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    Jack L
    November 27, 2016|
    AnswerShow all 2 answers
    Response from TimothyJDeanGM | Property representative |
    Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
    0
    Votes
    Jack L
    November 27, 2016|
    AnswerShow all 3 answers
    Response from TimothyJDeanGM | Property representative |
    Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
    0
    Votes
    Janice H
    December 19, 2015|
    AnswerShow all 3 answers
    Response from JPManagement | Property representative |
    We are not pet friendly at Best Western Executive Hotel. I do apologize, however I am happy to refer you to Best Western Plus Glen Allen Inn which is pet friendly and only 10 minutes from our area.
    0
    Votes
    Room Tips
    "I like the 2nd floor, seems beds are bigger."
    Read review
    "Try not to be on first floor."
    Read review
    "If you have a problem with the room, let them know immediately and they will be happy to move you. Don't..."
    Read review
    "Top floor might be quieter."
    Read review
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