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Best Western Executive Hotel

411 reviews
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Traveler (20)
Room & Suite (9)
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Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor7%
  • Terrible6%
Travelers talk about
“front desk”(50 reviews)
“room was clean”(31 reviews)
“best westerns”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Executive Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (411)Write a Review
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Show reviews that mention
All reviewsfront deskroom was cleanbest westernsbroad streetrecommend this hotel to anyonerichmond areawafflesembassy suitesthe general managerwould stay here againgreat place to stayvery nice hotelmitchellpillowsinterstateconveniencehousekeeper
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1 - 5 of 404 reviews
Reviewed December 12, 2017

The stay was very excellent. The customer service was excellent. Would diffently stay again.The general manager made sure we was very happy. We had other family members come down for a family members funeral and they truly enjoyed their stay as well.More

Review collected in partnership with Best Western
Thank 136latoyat
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 4 weeks ago

Latoya, Hi there. I wish you would have been here under different circumstances. I am so happy that you and your family enjoyed your stay. Please accept our condolences once more on the loss and let me know if there is anything you need in...More

Hotel's Favorite
Reviewed May 18, 2017

You will love your stay at this hotel. The location is excellent. Starbucks is about five blocks away and there are many restaurants near the hotel. The room was clean and spacious. The beds were very comfortable. The service was great and the staff was...More

Review collected in partnership with Best Western
Thank lincolnm698
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded May 19, 2017

Lincoln! Thank you so much for your review. I appreciate the kind words. I do everything in my power to provide a clean, comfortable room at a fair market price. Please let me know next time you are coming in, I will personally take care...More

Reviewed December 10, 2017 via mobile

Visited on a trip to see Civil War history and this was a nice place to stay. It was very convenient to the sites we wanted to see. Staff was very friendly and the room was nice and clean. Beds were very comfortable. Would suggest...More

Thank John R
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded December 13, 2017

Hi there John R I am so happy we were able to provide you with Superior Customer Care. We try our best to ensure that our guests needs met and their expectations exceeded. Please come back in the future and let me know when you...More

Reviewed December 1, 2017

I stay here all the time when I visit VA. I was surprised this time to find roaches in my room and no bacon in the morning! We were moved to a bigger and better room and the other room was treated. We also received...More

Review collected in partnership with Best Western
Thank Fiyah302
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded 4 weeks ago

I am sorry that you encountered unwanted visitors. I have personally called the pest control company and walked with them to address anything that they saw or found. As for the breakfast- we do now offer bacon as part of our breakfast. We also have...More

Reviewed November 27, 2017

Stayed three nights during Thanksgiving. Room was decent, clean and economical. The staff was great and very polite. Area had a few restaurants close by. Morning coffee and flavored creamers was a nice touch. The family and I enjoyed our brief stay.

Review collected in partnership with Best Western
Thank Potterfamilytravel
Response from TimothyJDeanGM, General Manager at Best Western Executive HotelResponded November 28, 2017

Thank you so much for staying with us Potter Family. We enjoyed you being here and hope you had a most pleasant stay. We hope that you will come back to see us very soon! Thanks Timothy J Dean General Manager

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
$82 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$82 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (20)
Room & Suite (9)
Dining (2)
Hotel & Grounds (14)
Bathroom (5)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Jack L
November 27, 2016|
AnswerShow all 2 answers
Response from TimothyJDeanGM | Property representative |
Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
0
Votes
Jack L
November 27, 2016|
AnswerShow all 3 answers
Response from TimothyJDeanGM | Property representative |
Yes, we have microwaves and fridges in each of our guest rooms Thanks Timothy J Dean General Manager Best Western Executive Hotel
0
Votes
Janice H
December 19, 2015|
AnswerShow all 3 answers
Response from JPManagement | Property representative |
We are not pet friendly at Best Western Executive Hotel. I do apologize, however I am happy to refer you to Best Western Plus Glen Allen Inn which is pet friendly and only 10 minutes from our area.
0
Votes
Room Tips
"Desk staff are great"
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"I like the 2nd floor, seems beds are bigger."
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"Try not to be on first floor."
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"If you have a problem with the room, let them know immediately and they will be happy to move you. Don't..."
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