We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Executive Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Executive Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

339 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 333: English reviews
Omaha
Reviewed 2 days ago NEW

We had a great stay! The staff were very helpful, answering our questions any time of the day or night. The breakfast was delicious and had numerous choices. It worked well for a person who required gluten free.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 186dougl
Suffolk, Virginia
Reviewed 1 week ago

The appearance of the outside, lobby, breakfast area, room and bathrooms were very clean. The hallway however had a strange odor...the Internet password hasn't worked either time we have stayed there, We did not report it as we had early mornings both times...overall a great experience!

Review collected in partnership with Best Western
 Report
Helpful?
Thank trms60
New York City, New York
Reviewed 3 weeks ago

What great value- clean, quiet room, comfy beds, free moderate breakfast- great night breaking up our drive from NY to FL. The front desk staff was pleasant and efficient on check in and check out. This was our first stay at a BW. Would definitely stay at this or other Best Westerns based on our stay.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sharon B
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Thank you so much for letting us know about your most recent stay! Our staff here works very hard to ensure each time you walk through the doors, you feel welcomed and at home while staying with us and we’re most pleased to hear that each time you’ve visited that we’re impressed you at every turn. The Best Western Executive...

Virginia Beach, Virginia
Reviewed 3 weeks ago

The staff and management is aways so helpful when I stay here. Very convenient location and close to the interstate. Great breakfast and fitness area. They also have the fastest elevators ever. I will be staying again! Thanks!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Tiffany H
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

We’re so happy you decide to stay with us while you were visiting Richmond for work! We’ve been analyzing our image and how we’re portrayed to our guests when they stay with us and you’re right – there is always work that can be done to improve. Our aim is to never disappoint and we want to make sure you...

Winston Salem, North Carolina
Reviewed 4 weeks ago

First word of caution: if they haven't finished redoing the lobby, forget about it. When we entered, the place looked like a disaster area, with a bunch of unprofessional construction workers running around with no regard for the guests. I say unprofessional because there was a stunning lack of safety precautions with guests having to walk under workers using power...

 Report
Helpful?
1Thank David F
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

We’re very sorry to hear that your stay with us wasn’t up to par. We do our best to ensure that all of our guests feel they’ve made a smart investment by choosing the Best Western Executive Hotel and to know we’ve missed that mark means it’s time for us to step our game up. We do apologize for the...

Warren, Ohio
Reviewed December 10, 2016

I recommend this hotel to anyone traveling to Richmond. The staff...front desk, the breakfast person and the housekeeping staff...all were great. I especially was impressed by the way the young lady that works weekends was very cool and collected with the crowd of people that showed up all at once.

 Report
Helpful?
Thank joannab437
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

It was a pleasure having you with us! One of the most rewarding things we at the Best Western Executive Hotel can hope to have is a delightful guest who appreciates the effort we put into making each stay memorable. Thank you for your kind comments in regards to your experience with our breakfast attendant, housekeeping, and the front desk...

Stoneville, North Carolina
Reviewed December 6, 2016

I always stay at this hotel when in town. The staff always goes out of there way to make sure I enjoy my stay. I actually missed breakfast and the gentleman over it made sure I received something to eat. Before I went to work. Just love staying here!!!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 553Tammy89
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

It’s wonderful to hear you enjoyed your stay so much with us at the Best Western Executive Hotel, Tammy! Being able to provide such a warm and welcomed experience for you during your stay was more than just a service, it was our pleasure. We are happy to have assisted you with a little of our breakfast before your departure...

Senoia, Georgia
Reviewed November 23, 2016

Everything about this hotel is great from the people to the food to the room. You can't find a greater value in the area. It is my go-to place when I come to Richmond. The staff was very welcoming, the manager was extremely friendly. She even offered to share the hotel Thanksgiving dinner with myself and my husband.

 Report
Helpful?
1Thank kimstapleton29
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Thank you so much for your kind words, Kim. We value being able to provide fantastic experiences for our distinguished guests and thank you for recognizing us for doing so. We very much enjoyed having you stay with us and look forward to future visits from you! We were happy to offer Thanksgiving dinner to you and your husband upon...

POWHATAN
Reviewed November 21, 2016 via mobile

I love this hotel. It is always so clean and the customer service here is outstanding. Susan and her team are the best. They really treat you like family. This is the only hotel I stay at because it is so clean. The housekeeping here do a wonderful job. I enjoy talking and seeing Susan every time. I will continue...

 Report
Helpful?
1Thank JEANNE M
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Jeanne, Thank you so much for your kind words! Our staff works around the clock to ensure that every guest has a memorable experience, so it’s great to hear that we were able to make your stay enjoyable! Best Western hotels are well-known for their dedication to superior customer service; rest assured that each time you stay at a Best...

Epsom, United Kingdom
Reviewed November 21, 2016

There are quite a few cheaper options in the area but we picked Best Western as good reputation, and the breakfast. The standard room was great - big room, big bed, good shower. Breakfast was varied too - cereals, scrambled eggs, pastries, fruit and a waffle iron. So all in all good - the only issue was the 'new staff...

 Report
Helpful?
1Thank Pvogado
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Thank you for all your kind words about our breakfast options and your guest room. We’re very sorry to hear that your stay didn’t meet your expectation with the room key situation. The Best Western Executive Hotel strives for excellence and it doesn’t sit well with us when we fall short of that mark and have an off day. Rest...

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (17)
Viewed
Bathroom (4)
Viewed
Room/Suite (5)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Henrico
0.3 mi away
Hampton Inn & Suites Richmond/Glenside
0.1 mi away
Embassy Suites by Hilton Richmond
1.3 mi away
Country Inn & Suites By Carlson, Richmond West at I-64
Show Prices
Show Prices
Show Prices
0.3 mi away
The Westin Richmond
The Westin Richmond
#4 of 79 in Richmond
652 reviews
7.8 mi away
BEST WESTERN PLUS Governor's Inn
1.3 mi away
Quality Inn West End
Quality Inn West End
#39 of 79 in Richmond
212 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Convenient West End Location. ... more   less 

Additional Information about BEST WESTERN Executive Hotel

Address: 7007 W Broad St, Henrico, VA 23294-3717
Location: United States > Virginia > Henrico
Price Range: $76 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity and Hotels.com so you can book your BEST WESTERN Executive Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Richmond
Richmond Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Executive Hotel staff and other travelers.
4 questions
Ask a question
East Syracuse, New York
1 month ago
East Syracuse, New York
1 month ago
Harrisburg, Pennsylvania
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN Executive Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor might be quieter.”
 of 5 bubbles davidfD5507HF, 4 weeks ago | Read review
“If you are looking for a great place to have an event, this is it!!!!”
 of 5 bubbles charlenew762, Nov 20, 2016 | Read review
“Ask if there are areas of the hotel that do not allow any smoking at all. I don't know if there are but the second floor was horrible.”
 of 5 bubbles Hatteras7x, Oct 1, 2016 | Read review
“Smoking rooms were on the 2nd floor so if want non smoking stay away from 2.”
 of 5 bubbles monicah710, Aug 22, 2016 | Read review
“Communicate any needs, they are sure to be met.”
 of 5 bubbles kevinn156, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay