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Embassy Suites by Hilton Richmond

Priceline$144*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$144*
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$149*
$149*
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Embassy Suites by Hilton Richmond
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969 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Reviewed July 20, 2015

I need to go to Richmond for a week every 2 months for business. I usually stayed close to the office, but this time the hotel I used to stayed is fully booked, so I decided to give Embassy suites a try since I had very good experience at Embassy suites in Niagara fall and it's only a 10 more...

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Helpful?
2Thank anonymous7109
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, Thank you for your feedback. We do hope you will decide to return again. I apologize for the service you received when trying to locate a lost item. I am available should you prefer to reach out to me directly at 804 520-1600. Best Regards, Kathleen Lyons, General Manager.

Norfolk, Virginia
Reviewed July 19, 2015

As always, I'm impressed with Embassy Suites. We took a family weekend getaway. Complimentary full breakfast and managers reception were great as always. All staff were very friendly and helpful, especially gentleman at front desk. Don't remember his name but if you go to their website he will be the one pictured at the front desk. Several restaurants and fast...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sam4short_00
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, thank you for taking the time to post a review. We are glad you enjoyed our spacious suites and we have found our guests do appreciate our Full Breakfast, and the Nightly Evening Reception. We hope you will visit us again if you return to Richmond! Best Regards, Kathleen Lyons, General Manager

Reviewed July 18, 2015

I selected this hotel based on positive reviews on Trip Advisor. Great location, evening reception and breakfast buffet. Spacious rooms with attractive decor. Beautiful atrium and all-around classy property, consistent with the Embassy Suites reputation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank T5230SIannac
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, thank you for being an Embassy Suites fan! We hope you will visit us again if you return to Richmond. Best Regards, Kathleen Lyons, General Manager

Cleveland, Ohio
Reviewed July 16, 2015

The nice thing about booking a room with Embassy Suites is that you pretty much know what you will get: a suite room, free breakfast with made to order omelets, and a wonderful happy hour with free drinks. My husband loves Embassy for this reason and we were not disappointed. We were particularly impressed with the friendliness of the bar...

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Helpful?
Thank sierradog1
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, thank you for sharing your thoughts and staying with us! We hope to see you again soon. Best Regards, Kathleen Lyons, General Manager

Madison, Wisconsin
Reviewed July 14, 2015

10 minutes from family. Close to restaurants, parks, interstate. A very friendly, clean, conscientious hotel. The minute we entered the room we tried remote, TV. Did not work. Hotel assistant fixed it with new batteries within minutes of calling front desk. Extra towels delivered within minutes of calling. No one tried to enter my room with do not disturb sign....

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Helpful?
Thank Linda23224
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, We hope to be your go to hotel in the future and appreciate the feedback. We are sorry about the wait and check in experience. We have corrected the shower issue and contacted our internet provider about your comments. We hope to see you back and would love to earn five stars! Best Regards, Kathleen Lyons, General...

Weddington, North Carolina
Reviewed July 13, 2015

The not so good first but STAY TUNED for the rest of the reveiw…..We checked in online, so all we were supposed to do was pick up our keys and bring the bags in. To be fair it was 5:30 pm on Friday night and the front car unloading area was full of cars waiting to be unloaded and inside...

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Helpful?
Thank Mike S
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, Thank you for staying with us! We appreciate the feedback on your stay and hope you will return whenever your travels bring you back to the Richmond area! Kind Regards, Kathleen Lyons, General Manager

Charlotte
Reviewed July 13, 2015

As with so many other Embassy Suite Hotels (perhaps all?), this one too is built around a courtyard. Beautiful surroundings for a great cooked-to-order breakfast. I am a Hilton Honors member, so we used a combination of cash and our "Hilton Points" and got this room for very little cost! Great value using that system!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Elizabeth D
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, Thank you for posting a review and for staying with us. We are pleased you enjoyed our Cooked to Order Breakfast and hope to see you again soon! Best Regards, Kathleen Lyons, General Manager

Reviewed July 11, 2015

The breakfast quality here was not great and the furnishings are older and scratched up. But the Overall stay was very nice. The staff was very helpful and ready at a moments notice. I would stay here again

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MPM1717
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, Thank you for posting a review and for staying with us. We value your input and hope to see you again soon! Best Regards, Kathleen Lyons, General Manager

Reviewed July 8, 2015

My job sent me to a conference and booked the Embassy Suites for us. The lobby and main area is filled with tropical plants. They have beautiful glass elevators, although they were a tad scary with my fear of heights. The rooms are all suites, as the name suggests, and have a small fridge, sink, and microwave. The TVs in...

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Helpful?
Thank Emily F
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, We are glad you were able to stay at the Embassy Suites Richmond and found our location to be convenient and well kept. It is great to hear you enjoyed our Cooked to Order Breakfast and enjoyed our restaurant. We hope to see you again sometime and thank you for choosing to stay with us! Kind Regards,...

Bowie, Maryland
Reviewed July 7, 2015

We were on the 4th floor. Surprisingly very quiet even though basically we were above the lobby. The front desk staff are amazing. Always welcoming when entering the hotel oftentimes greeting by name. Love the breakfast here. The omelet chef does an amazing job and always delicious. This is my 3rd or 4th stay here and I try to stay...

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Helpful?
Thank ChelleyD
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Valued Guest, Thank you for recommending us and for choosing to stay with us! I look forward to sharing your comments with our front desk staff and omelet chef! Kind Regards, Kathleen Lyons, General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 

Additional Information about Embassy Suites by Hilton Richmond

Address: 2925 Emerywood Pkwy, Henrico, VA 23294
Location: United States > Virginia > Henrico
Price Range: $162 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Richmond 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Richmond staff and other travelers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up rooms less issues with noise from ongoing construction work.”
Tet1, Apr 9, 2017 | Read review
“There are no good rooms, all are in the Construction Zone”
C0vertCritic, Mar 16, 2017 | Read review
“A good room can be found at the nearby DoubleTree, but not at this property.”
717sfg, Feb 24, 2017 | Read review
“Stay away from the S side. I was woken up at 3:00 when the dumpster was emptied. I would expect W and N and upper to be the quietest.”
michaelkL5001VI, Feb 3, 2017 | Read review
“keep away from the elevators”
marcogC8083WK, Jan 25, 2017 | Read review
5 of 5
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Priceline
$144* /night
View Deal
Booking.com$149
EmbassySuites.com$149
Hotwire.com$149
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Prices are for 1 room, 2 adults
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