We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton Richmond

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Embassy Suites by Hilton Richmond
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

905 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 902: English reviews
Washington DC, District of Columbia
Reviewed 4 days ago NEW

This property is under construction, and I am sure it will look fantastic when done. The staff was very accommodating and courteous. Unfortunately my "mobile key" did not work for accessing my room, but the evening reception and continental breakfast made up for that. Overall a great experience for an overnight work trip.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank michellebH2989NM
Cincinnati
Reviewed 1 week ago

This hotel is under construction. Not paint, carpet, and wallpaper construction.... JACKHAMMER construction. They are tearing out the common areas on the ground floor. The place is full of concrete dust and an unbearable amount of NOISE!!!! We have always enjoyed our stays here in the past, but avoid this hotel while it is under construction!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank sheilar68
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Sheilar68, We are thrilled to be renovating the hotel and have noted the hours on our website. We apologize for the noise you experienced. We hope you will like the changes and will return in the future to see our new look! Best Regards, Kathleen Lyons

philadelphia, pa
Reviewed 2 weeks ago

Had to stay in Richmond for a week. I was aware that the hotel was under renovations. Didn't appreciate the level of noise or dust involved. I requested a room change or discount on my second night. Front desk refused and I checked out. However, the breakfast staff was awesome.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank constantlyvaca
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear constantlyvaca, Thank you for your feedback. We do hope you will like our hotel when we finish and try us again. I'm sorry this stay was not enjoyable. Best Regards, Kathleen Lyons

Springdale, Arkansas
Reviewed 2 weeks ago

Stayed over Christmas Holidays while visiting our son's family. Hotel is being remodeling which the staff discussed when reservations where made. Will be beautiful when completed. Staff is excellent! Really made our stay a great one! Bobby at the desk made a point of asking our names and remember our names as he greeted us as we would come and...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Hal E
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Hal E, Thank you for your kind words and for choosing to stay with us. I just showed Bobby your comments and he wishes you and your family a wonderful new year and also wanted to tell Ms. Diane Hello! We hope to see you again soon. Best Regards, Kathleen Lyons

Charlotte, North Carolina
Reviewed 3 weeks ago

We stayed in the Richmond ES a few weeks ago. The check-in/out staff was great as was the team on hand for breakfast. Very friendly and helpful. The pool/hot tub area is so so. If your kids are in need of a swim and you have been traveling for a long time, it will do. But its very small, smells...

 Report
Helpful?
1Thank RossfromCLT
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear RossfromCLT, Thank you for staying and providing feedback. We hope you will stay next time you are in Richmond. We are excited about the changes our renovation is bringing and hope you will like our new look. Best Regards, Kathleen Lyons

Reviewed 4 weeks ago

I stayed here for two weeks for my work and had a great experience. The room is nice and the hotel is in a great location, far enough out of the city to take a nice walk and see a lot of trees. My only complaint is that I had to ask for my sheets to be changed because housekeeping...

 Report
Helpful?
Thank Clark418
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Clark418, Thank you for your feedback. We hope to see you again soon. Best Regards, Kathleen Lyons

richmond, United States
Reviewed 4 weeks ago

This is the smallest bathroom I had been in I touched the left and right walls at the same time and I'm only 5'4" tall. The itself room was ok but for a suite to have such a some bathroom it really doesn't make sense

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank jorgevQ6727KC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear JorgevQ6727KC, Thank you for your feedback. We hope you will try us again. Best Regards, Kathleen Lyons

Clearfield, United States
Reviewed 4 weeks ago

I have stayed at many of the hotels in this area and this one is above average. The rooms are nice and clean, however, the bathrooms were quite small and could use an update. The pool and fitness center are great and updated. The breakfast was okay with the same options each morning. The staff was not overly friendly.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank J3832IJgarya
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear J3832IJgarya, Thank you for posting a review. We hope you will check us out again in the future as we are doing a full renovation. Best Regards, Kathleen Lyons

Harrisonburg, VA
Reviewed 4 weeks ago

I stayed here for two nights for work. They were just ramping up for renovations, and while you could find faults if you looked hard enough (dated color scheme in restaurant, dings on the dark hardwood furniture in the suite), I was very pleased with the accommodations. Comfy bed, two workspaces, microwave and mini fridge, a little welcome basket with...

 Report
Helpful?
1Thank Nondumblond
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Nondumblond, Thank you for your recommendation and we are very happy to be on the top of your list! Hope we see you again soon. Kathleen Lyons

Chicago, Illinois
Reviewed December 10, 2016

Smallest bath room I have ever seen. Old and outdated room. The hotel is good in the outside and has a resort looking atrium. Breakfast and evening reception area is good. Complimentary breakfast is good, not great.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank 802shinep
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear 802shinep, We hope you will try us again when our renovation is completed. We hope you will like our new look. Best Regards, Kathleen Lyons, General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (85)
Viewed
Room/Suite (23)
Viewed
Hotel & Grounds (17)
Viewed
Dining (4)
Viewed
Bathroom (11)
Viewed
View from Room (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (1)
Viewed
Dining (9)
Viewed
Business Center/Function Rooms (12)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Henrico
0.3 mi away
Hampton Inn & Suites Richmond/Glenside
0.4 mi away
The Westin Richmond
The Westin Richmond
#4 of 79 in Richmond
652 reviews
6.8 mi away
Hilton Richmond Hotel & Spa / Short Pump
Show Prices
Show Prices
Show Prices
6.3 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 79 in Richmond
666 reviews
0.1 mi away
BEST WESTERN Executive Hotel
1.2 mi away
Country Inn & Suites By Carlson, Richmond West at I-64
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 

Additional Information about Embassy Suites by Hilton Richmond

Address: 2925 Emerywood Pkwy, Henrico, VA 23294
Location: United States > Virginia > Henrico
Price Range: $156 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Richmond 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline and Booking.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Richmond staff and other travelers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the 8th floor (832) and was very very quiet.”
 of 5 bubbles Allstarmom4242, Nov 6, 2016 | Read review
“We stayed on 3rd floor. Slow elevator”
 of 5 bubbles cindys48, Sep 2, 2016 | Read review
“Corner rooms away from atrium are quietest”
 of 5 bubbles jrexmilner, Jul 13, 2016 | Read review
“Look closely at the map to see where rooms are relevant to elevators if distance matters.”
 of 5 bubbles OHWanderingProf, Jul 4, 2016 | Read review
“Get free wifi if you sign up for their free HHonors loyalty program.”
 of 5 bubbles JamieW861, Jul 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay