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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
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    8/6/2017 8/7/2017
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    $149
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    Traveler (97)
    Room & Suite (44)
    Dining (17)
    Hampton Inn & Suites Richmond/Glenside
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    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Hampton Inn & Suites Richmond/Glenside
    722 reviews
    #2 of 81 hotels in Richmond
     
    The Westin Richmond
    722 reviews
    #3 of 81 hotels in Richmond
     
    Courtyard Richmond West
    205 reviews
    #23 of 81 hotels in Richmond
     
    Linden Row Inn
    1,035 reviews
    #6 of 81 hotels in Richmond
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,013)
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    1 - 5 of 1,009 reviews

    Reviewed 2 days ago via mobile

    We have been going here for over 30 years. We feel like family every time .last year for our anniversary Bobby surprised us with rosses and sparkling cider! Bobby is a gift to every one that stays there.last week my friends and I stayed in...More

    Thank Sheryl S
    Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded yesterday

    Dear Sheryl S- So glad you were able to experience our all new suite. Renovation continues and we look forward to unveiling the all new hotel later this year. Thank you for your kind comments. We have a wonderful staff and Bobby definitely makes us...More

    Hotel's Favorite
    Reviewed June 14, 2017

    Renovations were happening in the hotel but the staff made up for this with their friendliness and willing to help you. The staff was wonderful! The breakfast offered a variety of items along with an omelet station. The welcome reception was wonderful with an array...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Betty W
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded June 15, 2017

    Dear Betty W, Thank you for your feedback. We're delighted you enjoyed your stay. Our guest satisfaction is our priority. Please plan to visit our brand new hotel when renovations are complete. Best Regards, Jehosheba B.

    Reviewed 2 days ago

    The hotel is clean but the decor is outdated and worn. The hotel is undergoing renovations so maybe when they are finished, it will be better. The food provided for breakfast was fresh, delicious and varied. The bartender at cocktail hours was very personable and...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Judy S
    Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded yesterday

    Dear Judy S- Indeed our older décor is in transition. The renovation is extensive and all of our suites, public space, Atrium and meeting space will be brand new soon. We are all excited about unveiling the all new hotel later this year. We appreciate...More

    Reviewed 3 days ago

    The experience was a mess. The toilet could not flash normal. The water was slow moving and the sheets were tough and not smooth at all. The sink also water was kind of blocked. The drainage suck. Please usd softener to the bed sheetsMore

    Review collected in partnership with Embassy Suites Hotels
    Thank 781chandaw
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded yesterday

    Dear 781chandaw, I am sorry you did not enjoy your experience. Hopefully you had time to share this with us, allowing us to investigate and correct the plumbing issues in the suite you occupied as we cannot determine the room from this post. We are...More

    Reviewed 1 week ago

    Beds are nice and Comfy. Breakfast is Awesome. There was construction going on but other than seeing the equipment, there was No noise issues. The Wireless is an issue !! Unless you get the Pay Internet and use the Complimentary Internet, you are constantly fighting...More

    Review collected in partnership with Embassy Suites Hotels
    Thank R5204XLpatrickh
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 3 days ago

    Dear R5204XLpatrickh, Thank you for your feedback. We're glad you found our amenities to be satisfactory. Construction noise varies, however, we're pleased to know you were not affected by it. We apologize for the internet issues you incurred. We hope you'll like the new hotel...More

    Hampton Inn & Suites Richmond/Glenside
    722 reviews
    #2 of 81 hotels in Richmond
     
    The Westin Richmond
    722 reviews
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    Courtyard Richmond West
    205 reviews
    #23 of 81 hotels in Richmond
     
    Linden Row Inn
    1,035 reviews
    #6 of 81 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Details
    • Price range
    • $166 - $234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Agoda, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
    Add Photo Photos
    Traveler (97)
    Room & Suite (44)
    Dining (17)
    Pool & Beach (1)
    Hotel & Grounds (65)
    Bathroom (13)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
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    205 reviews
    .93 miles away
     
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    .38 miles away
     
    Linden Row Inn
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    6.27 miles away
     
    Hampton Inn & Suites Richmond/Glenside
    722 reviews
    .31 miles away
     
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    Ask a question
    Questions & Answers
    MsEtta
    March 2, 2017|
    AnswerShow all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    pmattel
    September 26, 2016|
    AnswerShow all 5 answers
    Response from ASJTravels09 | Reviewed this property |
    There was a door between the bedroom and living room in the rooms my family members had.
    0
    Votes
    Melvin B
    February 23, 2016|
    AnswerShow all 5 answers
    Response from FFVaforever | Reviewed this property |
    Yes, they do .
    0
    Votes
    Room Tips
    "Higher floors for quiet"
    Read review
    "Higher up rooms less issues with noise from ongoing construction work."
    Read review
    "There are no good rooms, all are in the Construction Zone"
    Read review
    "A good room can be found at the nearby DoubleTree, but not at this property."
    Read review
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