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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    +1 855-605-0319
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    2/4/2018 2/5/2018
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    $159
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    Traveler (121)
    Room & Suite (52)
    Dining (24)
    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points, Every Stay
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,082)
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    1 - 5 of 1,078 reviews

    Reviewed 2 days ago

    The staff was great and helpful, except they came to our room 3 times before check out time to clean the room. The worst thing about it was that they knocked then walked in without waiting for an answer. Besides that we had no prior...More

    Review collected in partnership with Embassy Suites Hotels
    Thank R4853DMdavidb
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded yesterday

    Dear R4853DMdavidb, Thank you for your comments. We apologize for the misunderstanding with your room. This is not our normal practice. Sorry you were not aware of the construction, notifications are posted on our website. We're pleased you had a satisfying experience in spite of...More

    Hotel's Favorite
    Reviewed November 12, 2017

    I stayed at this hotel weekly for approx 2 months so I have a good feel for how well it is running. My rooms were always clean and if I had any maintenance issue I literally waited no more than 5 mins before someone knocked...More

    Thank Katherine K
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded November 13, 2017

    Dear Katherine K, We appreciate your remarks. Thank you for acknowledging our staff member (Cornelius). Reception passes are put in rooms for digital key guests only. Echeck-ins pick up keys at the front desk which include passes. Hilton Honors members have a choice between points...More

    Reviewed 2 days ago

    We cam down for a volleyball tournament. We thoroughly enjoyed the location of the hotel and the complimentary parking. The breakfast was good. My family enjoyed the variety. The rooms were beautiful and comfortable. All of the hotel staff was very nice. I will definitely...More

    Review collected in partnership with Embassy Suites Hotels
    Thank K1097SNjanem
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded yesterday

    Dear K1097SNjanem, Thank you for your feedback. We appreciate your detailed remarks. Hopefully your group will plan to stay with us again next time. Until then, we welcome your future visit. Best Regards, Jehosheba B.

    Reviewed 5 days ago

    Extremely noisy from the clientele - bring your own pillows as these though new are the worse ever. Management didn’t,t seem to understand their customers for the weekend - most of the noise could have been handled by showing a presence and stop serving alcohol...More

    Review collected in partnership with Embassy Suites Hotels
    Thank gman8150
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 4 days ago

    Dear gman8150, Thank you for your feedback. We apologize for your hotel experience. Our hotel Atrium Bar closes at 10 PM. It's not often we get uncooperative guests. Please reconsider trying us again in the future. Best Regards, Jehosheba B.

    Reviewed 6 days ago

    We were visiting for a basketball tournament. The complimentary breakfast was great! The overall service was excellent. We loved the large rooms. The kids enjoyed the pool and gym. Best weekend trip! Will visit the hotel again in the summer.

    Review collected in partnership with Embassy Suites Hotels
    Thank 538maudb
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 4 days ago

    Dear 538maudb, We're pleased you had a good experience and appreciate you comments. It's nice to know we satisfied your hotel needs. We look forward to you revisit this summer. Best Regards, Jehosheba B.

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • $167 - $236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
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    Traveler (121)
    Room & Suite (52)
    Dining (24)
    Pool & Beach (2)
    Hotel & Grounds (74)
    Bathroom (13)
    Business Center & Event Rooms (12)
    Nearby
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    Ask a question
    Questions & Answers
    John O
    November 17, 2017|
    AnswerShow all 8 answers
    Response from Sheryl S | Reviewed this property |
    Parking is free and there are parking spaces in front behind and each side of hotel!
    0
    Votes
    Julia B
    October 6, 2017|
    AnswerShow all 4 answers
    Response from ESHRichmond | Property representative |
    Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
    0
    Votes
    MsEtta
    March 2, 2017|
    AnswerShow all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    Room Tips
    "I generall look for a room away from the dinging of the elevator."
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    "Ask for a renovated room."
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    "West or South sides may have somewhat better views."
    Read review
    "Ask for a renovated room facing the front of the hotel."
    Read review
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