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7/31/2017 8/1/2017
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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    Hotel website
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    Best prices for your stay
    7/31/2017 8/1/2017
    $159
    $159
    Traveler (97)
    Room & Suite (44)
    Dining (17)
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    Country Inn & Suites By Carlson, Richmond West at I-64
    591 reviews
    #24 of 81 hotels in Richmond
     
    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points, Every Stay
    Hotel deals
    Hampton Inn & Suites Richmond/Glenside
    720 reviews
    #3 of 81 hotels in Richmond
     
    The Westin Richmond
    721 reviews
    #2 of 81 hotels in Richmond
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,055 reviews
    #4 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    591 reviews
    #24 of 81 hotels in Richmond
     
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    Rooms
    Jul 31Aug 1
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,009)
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    Time of year
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    1 - 5 of 1,005 reviews

    Reviewed yesterday

    Hotel and rooms are worn / dated and need to be refreshed. Room AC unit was noisy. Renovation is in progress, however during my stay loud construction equipment began operating in the parking lot immediately outside my window at 5:30 AM.

    Review collected in partnership with Embassy Suites Hotels
    Thank K1398FBjeffreyh
    Hotel's Favorite
    Reviewed June 14, 2017

    Renovations were happening in the hotel but the staff made up for this with their friendliness and willing to help you. The staff was wonderful! The breakfast offered a variety of items along with an omelet station. The welcome reception was wonderful with an array...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Betty W
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded June 15, 2017

    Dear Betty W, Thank you for your feedback. We're delighted you enjoyed your stay. Our guest satisfaction is our priority. Please plan to visit our brand new hotel when renovations are complete. Best Regards, Jehosheba B.

    Reviewed yesterday

    LOVED this place. The customer service is excellent from the front desk to the housekeepers. I would highly recommend this location and look forward to seeing the finished remodel job. It was well worth the 25 minute drive to reach our destination each day. I...More

    Review collected in partnership with Embassy Suites Hotels
    Thank julietC837ZW
    Reviewed 3 days ago

    I am typically very loyal to Embassy Suites and only stay in a different hotel if absolutely necessary. It pains me to write this review but I feel compelled to do so. From the moment I stepped in the lobby, I was disappointed. First, the...More

    Review collected in partnership with Embassy Suites Hotels
    Thank larrysC1120XA
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

    Dear larrysC1120XA, We're so sorry you had a bad experience. Please accept our apology. We hope you will give us a try again when renovations are complete in late 2017. Best Regards, Jehosheba B.

    Reviewed 1 week ago via mobile

    Sheet rock dust everywhere. I think when the renovations are complete, it will be nice. We had to leave. Too much dust. I checked out and the next night they called and asked if we were checking out? Bizarre.More

    Thank Cindy J
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

    Dear Cindy J, We are sorry for the impact the renovation on your stay. We have now opened half of our atrium for breakfast and the evening reception. We hope you decide to return and see the hotel and we hope you will be please...More

    Hampton Inn & Suites Richmond/Glenside
    720 reviews
    #3 of 81 hotels in Richmond
     
    The Westin Richmond
    721 reviews
    #2 of 81 hotels in Richmond
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,055 reviews
    #4 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    591 reviews
    #24 of 81 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Details
    • Price range
    • $165 - $240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
    Add Photo Photos
    Traveler (97)
    Room & Suite (44)
    Dining (17)
    Pool & Beach (1)
    Hotel & Grounds (65)
    Bathroom (13)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
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    29 reviews
    .26 miles away
     
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    Knights Inn & Suites Near University of Richmond
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    Super 8 Richmond/Broad Street
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    Nearby Restaurants
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    Buffalo Wild Wings
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MsEtta
    March 2, 2017|
    Answer Show all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    pmattel
    September 26, 2016|
    Answer Show all 5 answers
    Response from ASJTravels09 | Reviewed this property |
    There was a door between the bedroom and living room in the rooms my family members had.
    0
    Votes
    Melvin B
    February 23, 2016|
    Answer Show all 5 answers
    Response from FFVaforever | Reviewed this property |
    Yes, they do .
    0
    Votes
    Room Tips
    "Higher floors for quiet"
    Read review
    "Higher up rooms less issues with noise from ongoing construction work."
    Read review
    "There are no good rooms, all are in the Construction Zone"
    Read review
    "A good room can be found at the nearby DoubleTree, but not at this property."
    Read review
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