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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    +1 855-605-0319
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    12/24/2017 12/25/2017
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    $159
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    Traveler (121)
    Room & Suite (52)
    Dining (24)
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    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Hampton Inn & Suites Richmond/Glenside
    784 reviews
    #3 of 82 hotels in Richmond
     
    The Westin Richmond
    759 reviews
    #4 of 82 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    629 reviews
    #23 of 82 hotels in Richmond
     
    Hilton Richmond Downtown
    1,563 reviews
    #7 of 82 hotels in Richmond
     
    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,066)
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    1 - 5 of 1,062 reviews

    Reviewed 4 days ago

    My family and I spent our thanksgiving at this hotel, first, the suites has room to fit a full family very well. We had a family of and we were very comfortable. The free full breakfast was amazing!! Then you get free hors d'oeuvre and...More

    Thank Pearl E
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 3 days ago

    Dear Pearl E, We are so pleased you will be returning in the future! We hope to always be your hotel of choice for you and your family! We love hearing you enjoyed our reception, suites, and breakfast. These offerings make Embassy Suites a great...More

    Hotel's Favorite
    Reviewed October 31, 2017

    This Embassy Suites location has become our families favorite. After our very first visit they recognized us and knew our names. The staff is absolutely amazing and always so incredibly helpful. We come here several times throughout the year with our most recent visit being...More

    Thank lilmissirish78
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded November 1, 2017

    Dear lilmissirish78, Thank you for your comments. We appreciate your observations and acknowledgment of our staff. We're pleased you found our food to be satisfactorily. I will share with our Food and Beverage department. Thank you for being a loyal guest. Renovations are scheduled to...More

    Reviewed 1 week ago

    The manager was rude, we were placed in the older section of the motel, curtain rod nearly fell Upon Our four-year-old grandbabies, we had to call for just to have her hot water turned on the hot water wasn't even available. We also had to...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Bobbie Jo B
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

    Dear Bobbie Jo B, I am sorry your experience was less than satisfactory. While I am please you enjoyed your experience in our food and beverage department, I am concerned about the other issues you described. You are most welcome to contact me directly about...More

    Reviewed 1 week ago

    Typical Embassy Suites with great manager's reception at night and wonderful breakfast in the morning. They have been remodeling this hotel for about 6 months so far. The atrium and many of the rooms are done and very nicely appointed. The lobby is still being...More

    Review collected in partnership with Embassy Suites Hotels
    Thank J6669RJmichaelh
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

    Dear J6669RJmichaelh. We are very excited about our new look! We apologize for the problem with your shower. If you did not have a chance to let the front desk know about the problem with the shower, we would like to learn which suite this...More

    Reviewed 1 week ago

    I’m always satisfied with Hilton. The staff are always warm and welcoming. If you ever meet Brian and Lisa tell them I said hi! The chef cook to order and make sure your food is as you like it. They even do it with a...More

    Review collected in partnership with Embassy Suites Hotels
    Thank tuajuana
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 1 week ago

    Dear tuajuana, Thank you for being a loyal Hilton guest. We have a great staff of people. Thanks for recognizing their efforts. We value your comments. Best Regards, Jehosheba B.

    Hampton Inn & Suites Richmond/Glenside
    784 reviews
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    The Westin Richmond
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    Country Inn & Suites By Carlson, Richmond West at I-64
    629 reviews
    #23 of 82 hotels in Richmond
     
    Hilton Richmond Downtown
    1,563 reviews
    #7 of 82 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • $151 - $236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
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    Traveler (121)
    Room & Suite (52)
    Dining (24)
    Pool & Beach (2)
    Hotel & Grounds (74)
    Bathroom (13)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 4 hotels in Henrico
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    Ask a question
    Questions & Answers
    John O
    November 17, 2017|
    AnswerShow all 7 answers
    Response from Jack M | Reviewed this property |
    I feel their parking is ample.
    0
    Votes
    Julia B
    October 6, 2017|
    AnswerShow all 4 answers
    Response from ESHRichmond | Property representative |
    Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
    0
    Votes
    MsEtta
    March 2, 2017|
    AnswerShow all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    Room Tips
    "I generall look for a room away from the dinging of the elevator."
    Read review
    "Ask for a renovated room."
    Read review
    "West or South sides may have somewhat better views."
    Read review
    "Ask for a renovated room facing the front of the hotel."
    Read review
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