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Embassy Suites by Hilton Richmond

1,069 reviews
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Traveler (121)
Room & Suite (52)
Dining (24)
Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible3%
Travelers talk about
“front desk”(134 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Richmond
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (1,069)Write a Review
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All reviewsevening receptionfront deskmade to order omeletsomelet stationliving roomcomplimentary breakfastbroad streetbusiness triplove this hotelhot tubexcellent staygreat place to staycoffee makerindoor poolbagelsatriumrichmond
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Reviewed 3 days ago

Still under construction, Remodeled hotel, friendly staff, remodeled suites with a modern flare. Would like to see more food items at the nightly reception. Plenty parking. Close to restaurants and interstate.More

Review collected in partnership with Embassy Suites Hotels
Thank kimsT1244NS
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear kimsT1244NS, We appreciate your remarks about our hotel and staff. Our Complimentary Evening Reception offers light snacks, which vary daily. However, we plan to offer more food items at our Atrium Bar after renovation is complete. Please plan to return soon after renovations are...More

Hotel's Favorite
Reviewed October 31, 2017

This Embassy Suites location has become our families favorite. After our very first visit they recognized us and knew our names. The staff is absolutely amazing and always so incredibly helpful. We come here several times throughout the year with our most recent visit being...More

Thank lilmissirish78
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded November 1, 2017

Dear lilmissirish78, Thank you for your comments. We appreciate your observations and acknowledgment of our staff. We're pleased you found our food to be satisfactorily. I will share with our Food and Beverage department. Thank you for being a loyal guest. Renovations are scheduled to...More

Reviewed 5 days ago

very nice hotel in the end stages of a remodel,it will be nice once its finished,daytime work is being done on the 3 and 4 floors.IT LOOKS , LIKE it will be done in the near future.new everYthing.very nice staff and one of the best...More

Review collected in partnership with Embassy Suites Hotels
Thank 470mattewm
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear 470mattewm, Thank you for staying with us in spite of the construction. Construction completion is due in early 2018. Thanks for recognizing our staff and amenities. We apologize for the noise and appreciate your patience and understanding. Best Regards, Jehosheba B.

Reviewed 6 days ago

An excellent place to spend time with family and celebrate every thing was clean, had refrigerator and microwave, and all of the upgrades or renovations were nice. The sofa bed was as comfortable as the regular beds which are now queen size

Review collected in partnership with Embassy Suites Hotels
Thank 182cassandrac
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear 182cassandrac, Thank you for your comments. It's so nice you enjoyed your time with your family and were pleased with the hotel. We're happy the results are to your liking. Best Regards, Jehosheba B.

Reviewed 1 week ago

My family and I spent our thanksgiving at this hotel, first, the suites has room to fit a full family very well. We had a family of and we were very comfortable. The free full breakfast was amazing!! Then you get free hors d'oeuvre and...More

Thank Pearl E
Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

Dear Pearl E, We are so pleased you will be returning in the future! We hope to always be your hotel of choice for you and your family! We love hearing you enjoyed our reception, suites, and breakfast. These offerings make Embassy Suites a great...More

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Traveler (121)
Room & Suite (52)
Dining (24)
Pool & Beach (2)
Hotel & Grounds (74)
Bathroom (13)
Business Center & Event Rooms (12)
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
$151 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$151 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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