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Residence Inn Richmond Northwest/Short Pump

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Residence Inn Richmond Northwest\/Short Pump
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
11 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Nice place to stay with your family and kids. Has a huge list of buffet items to choose from for breakfast. Has fully equipped kitchen. Has indian groceries, pizza stores near by within some 5 miles. In short, a well equipped decent hotel with free breakfast.

Helpful?
Thank Karthik K
Upland
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is exceptional. We rented this room with another couple. The bedrooms are large and the beds. Rey comfortable. The living area was nice also. It was not crowed. The room was decorated very nice and was very clean. The bathrooms to each bedroom was also nice. The staff was very accommodating. The breakfast was excellent, eggs, bacon, toast,... More 

Helpful?
Thank David T
VA
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom suite with my 91 year old mom and our 1 year old granddaughter. We left the bedroom doors open so we could hear her my mom if she got up, which helped us all sleep better. We were able to bring her breakfast up to the room to her so she didn't have to... More 

Helpful?
Thank Robin B
Chesapeake, Virginia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is beautiful. The staff are wonderful people. Everyone was polite and professional. The whole time I was there everyone had a smile and a pleasant disposition. The ladies at the front desk were very down to earth. The rooms are like little apartments. Drinks and mini meals are served in the evening. The continental breakfast has good variety.... More 

Helpful?
Thank MsDee5
Raleigh, North Carolina
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here with our kids. It is really nice to have separate living and sleeping spaces. The rooms were clean and had been updated within the last 10 years. The free breakfast and pool were a huge bonus when traveling with kids. We had excellent service from the front desk staff and would stay here again. The hotel was... More 

Helpful?
Thank AP1108
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking time out of your busy schedule to review our hotel. We are glad we were able to accommodate your family and hope to see you on your next visit to Richmond. Sincerely, Seth Weiss General Manager More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff was extremely friendly and nice. The room was nice but needed some maintenance. We only spent one night here but this hotel looked like it would be very comfortable for an extended stay. Would definitely consider returning again.

Helpful?
Thank BadBroncoBlues
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your kind words in regards to your stay with us. We hope to see you again soon next time your in Richmond. Sincerely, Seth Weiss General Manager More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2016

Stayed here for a conference that was in downtown Richmond and it was fairly easy to get there from the hotel. The room was nice and the amenities were decent. Didn't get a chance to have breakfast there, but it looked nice (basic). I was staying with a friend who wasn't on the reservation, but they let her check in... More 

Helpful?
Thank Lakegrlva
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for your review. I will follow up with my team in regards to the check in process. I am glad you enjoyed your stay and we hope to see you on your next trip to Richmond. Sincerely, Seth Weiss General Manager More 

Herndon
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed August 14, 2016

Location: It is located very close to many food places, shopping, and just miles from Shortpump Village Center and Shortpump Town Center. Parking: There is plenty of parking around the Residence Inn. Dogfriendly: This hotel is dogfriendly. The pet fee is $75 per stay. It didn't have as much grassy area for the dogs, unlike many of the Residence Inn... More 

Helpful?
Thank Marinda0
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to review our hotel I do apologize for the late night leak. This issue has been repaired. Hope to see you on your next trip to Richmond and I will make sure that your room is fresh and leak free. Sincerely, Seth Weiss General Manager More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed July 28, 2016

The staff at this property was FANTASTIC with our boys and with the boys of the 2 other teams staying there during this week. They were very attentive to our every need and request. The rooms and hallways were spotless, breakfast was perfect and they allowed us to use the dining room every evening to have our team dinners. The... More 

Helpful?
Thank racerwife35
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for recognizing our hotel online. We love our teams here and want to ensure that all needs are met and exceeded and I am glad we succeeded with your team. It was our pleasure serving you and we hope to see you all again on your next trip to Richmond. Sincerely, Seth Weiss General Manager More 

Chesapeake, Virginia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 16, 2016

Much needed rest for my wife and i ,mostly the wife.I stayed across the driveway from this nice hotel for CHRISTMAS Holidays,but the whole while i kept looking at this property and the guests coming & going,so decided i would try the residence inn....their sister hotel was good but i felt upgraded to excellent !..Britanny at the Front Desk was... More 

Helpful?
Thank Dapperdon S
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you so much for your wonderful review. We really appreciate you feedback. I will pass along your kind words to Brittany, Samantha, Glynis, and the entire team they will truly appreciate it. We hope to see you next time your in Richmond. Sincerely, Seth Weiss General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Richmond Northwest/Short Pump

Address: 3940 Westerre Pkwy, Henrico, VA 23233 (Formerly Residence Inn Richmond Northwest)
Location: United States > Virginia > Henrico
Price Range: $111 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Northwest/Short Pump 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
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