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11/6/2017 11/7/2017
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    Residence Inn Richmond Northwest/Short Pump

    3940 Westerre Pkwy, Henrico, VA 23233-1303
    +1 844-631-0595
    Hotel website
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    Lowest prices for your stay
    11/6/2017 11/7/2017
    Traveler (32)
    Room & Suite (22)
    Pool & Beach (2)
    Overview
    • Excellent48%
    • Very good29%
    • Average16%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “front desk” (32 reviews)
    “full kitchen” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Residence Inn Richmond Northwest/Short Pump
    Special Offer: Unlock Lower Rates!
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    Deals
    Nov 6Nov 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (204)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 203 reviews

    Reviewed 3 days ago

    We stay in quite a few different RI properties. This one just doesn't rate. It is in a good location, with many nearby stores. However, it is an older property that has had some cosmetic updates, and the rooms are quite small. There were many...More

    Thank Travels_Mucho
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 2 days ago

    Good Morning, Thank you for taking the time to give us your feedback, we really appreciate it. We are glad you enjoyed the location and nearby attractions our hotel has to offer. I would like to personally discuss the concerns you had in your room...More

    Reviewed 1 week ago

    Rooms we set up nicely, large living area, full kitchen, bright, clean bathroom. Breakfast was hearty. Convenient to everything. Staff was especially friendly and helpful. Had small billing error, quickly fixed. Would definitely stay here again.

    Thank bchudy
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 1 week ago

    Thank you for your review! We really appreciate your business and we are glad our front office team addressed the billing error. We hope we are your destination hotel when in Richmond.

    Reviewed September 12, 2017

    Hotel not as advertised. My room was outdated, dirty, and just plain gross. Hotel was difficult to access. I had a difficult time managing a suitcase on wheels and laptop bag on wheels through the hotel entrance (never have issues maneuvering my normal travel gear)....More

    Thank angelaS1067JK
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded September 13, 2017

    Thank you for your visit and candid review. I have sent a personal note to learn more and to properly address. This is very disappointing to me, especially since we have a wonderful housekeeping staff that generally receives great recognition for their cleaning scores. The...More

    Reviewed September 3, 2017 via mobile

    I chose this hotel because I had a good experience at another at one of there hotels in Stanhope, NJ. I also chose this hotel because it offers 2 room suites. I arrived at 3:30. I asked the not so pleasant front desk clerk about...More

    1  Thank Shantamr36
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded September 5, 2017

    Thank you for sharing your experience with us. We apologize for the challenges you had during your stay with us and would like to make them right. I will be reaching out to your email personally to address these concerns and ensure they were an...More

    Reviewed September 3, 2017

    Love the 2 bedroom suites...perfect for families. The rooms were very clean, especially the bathrooms. The beds were wonderful....the breakfast was just right, nothing special but definitely something for everyone to choose from. The staff couldn't have been nicer....would recommend to anyone needing a quick...More

    Thank Babyrue
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded September 5, 2017

    Thank you for your review! We are glad you enjoyed our two bedroom suite layout - it is perfect for families. Thank you for your kind feedback on the cleanliness of our rooms , we will share with our housekeeping team. We look forward to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $113 - $191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Expedia, Travelocity, Priceline, TripOnline SA, Cancelon and Hotwire so you can book your Residence Inn Richmond Northwest/Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Residence Inn Richmond Northwest Hotel Richmond ,
    • Richmond Residence Inn
    Add Photo Photos
    Traveler (32)
    Room & Suite (22)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (31)
    Bathroom (3)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Richmond West at I-64
    617 reviews
    3.03 miles away
     
    Hampton Inn Richmond-West
    740 reviews
    .31 miles away
     
    Hampton Inn & Suites Richmond/Glenside
    756 reviews
    4.09 miles away
     
    SpringHill Suites Richmond Northwest
    262 reviews
    .56 miles away
     
    Nearby Restaurants
    Silver Diner
    427 reviews
    .33 miles away
    Pho Saigon
    50 reviews
    .22 miles away
    Gojo Ethiopian Restaurant
    17 reviews
    .22 miles away
    Big Al's Sports Bar & Grill
    23 reviews
    .37 miles away
    Nearby Attractions
    River City Escape Room
    28 reviews
    2.77 miles away
    Room Escape USA
    11 reviews
    .25 miles away
    Tom Leonard's Farmer's Market
    14 reviews
    1.28 miles away
    Children's Museum of Richmond - Short Pump
    39 reviews
    1.33 miles away
    Questions & Answers
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    Room Tips
    "ask for the top floor, away from the elevator"
    Read review
    "Ground floor rooms are nice if you have a lot of stuff."
    Read review
    "don't stay here."
    Read review
    "If you want a King bed, ask the desk."
    Read review
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