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2/4/2018 2/5/2018
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    Residence Inn Richmond Northwest/Short Pump

    3940 Westerre Pkwy, Henrico, VA 23233-1303
    +1 844-631-0595
    Hotel website
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    2/4/2018 2/5/2018
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    Traveler (32)
    Room & Suite (22)
    Pool & Beach (2)
    • Excellent47%
    • Very good29%
    • Average16%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “front desk” (34 reviews)
    “full kitchen” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (212)
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    1 - 5 of 211 reviews

    Reviewed 2 days ago

    There are many positives about this hotel. Beds are very comfortable, rooms are spacious and clean, and the housekeeping staff is excellent. It’s a good choice for an overnight stay. However, if you are planning to stay longer and need accommodations with washers and dryers...More

    Thank btlfan
    Reviewed 3 weeks ago

    This has become my go-to Hotel when i visit my Hometown,i've stayed at several Properties over the years but this has become my Favorite !...Lobby was Spotless,Room was Clean and smelled Fresh upon entering..my Wife was pleased,which as a husband is very rewarding since I...More

    Thank Dapperdon S
    Response from RICIN_12, Manager at Residence Inn Richmond Northwest/Short PumpResponded 2 weeks ago

    Thank you for your feedback. Our staff will be delighted to hear such your recent experience. I will ensure we share the feedback with Linda, Matt, Martha and Britanni. We are glad you choose us for your home away from home during Christmas. We look...More

    Reviewed December 6, 2017

    Poor Service. Before booking confirmed the shuttle service to my office will be available. Once the stay started they told they cannot provide shuttle. The only reason I booked the hotel because they agreed to provide the shuttle. Now I need to spend money for...More

    Thank Tony T
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded December 8, 2017

    Good Afternoon, Thank you so much for taking the time to give us feedback on your stay with us. I apologize for the miscommunication from our property. I completely understand the frustration behind arriving at our property to learn the shuttle wasn't available like you...More

    Reviewed November 30, 2017

    WORST Residence Inn I've stayed in and one of the worst overall hotel experiences I've had. My family and I drove through Wednesday night in order for us to enjoy Thanksgiving with my relatives on Thursday. Due to our Thursday 4am ETA to the Richmond...More

    Thank Michael C
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded December 1, 2017

    Thank you for taking the time to give us this vital feedback in regards to your recent stay at the Residence Inn Richmond Northwest/Short Pump. As we pride ourselves on delivering a memorable (and clean) hotel experience during your travels, we have most definitely fallen...More

    Reviewed November 27, 2017

    I recently traveled to this hotel for a family gathering at Thanksgiving. This location was conveniently located a short drive from our relatives and the University where we also visited. The staff were friendly during check in and check out. The room was clean, comfortable...More

    Thank globalguy2016
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded December 1, 2017

    Thank you so much for your review! We are so glad to hear you enjoyed your stay with us, especially over the holidays. Thank you for your kind feedback on the cleanliness of our rooms and friendliness of our staff, I will most definitely be...More

    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Outdoor pool
    • Price range
    • $122 - $213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, getaroom.com, TripOnline SA and Cancelon so you can book your Residence Inn Richmond Northwest/Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Residence Inn Richmond Northwest Hotel Richmond ,
    • Richmond Residence Inn
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    Traveler (32)
    Room & Suite (22)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (31)
    Bathroom (3)
    Business Center & Event Rooms (2)
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    Questions & Answers
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    Room Tips
    "Ask for Ms Davis when checking in ."
    Read review
    "rooms at the ends of the hall are quiet and away from the elevator"
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    "ask for the top floor, away from the elevator"
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    "Ground floor rooms are nice if you have a lot of stuff."
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