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Facilities and services Pool area with 2 Jacuzzis, waiter service and palapa massage hut Sun terrace with Bali beds and bar service Lobby with reception area and bar BAHIA SPA (20% discount on treatments) Sports facilities: gym, 2 tennis courts, padel tennis, football, basketball, volleyball, badminton Water activity and scuba diving centre Motorised sports (additional charge) Exclusive beach area WiFi in the lobby (free) and in rooms (free) Main buffet restaurant and 2 speciality (grill and beach) restaurants 2 Bars Fully-equipped convention room with seating for up to 500 9 hole Golf Club in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, bars, karaoke, disco, casino and chapel Rooms 414 rooms: Deluxe Junior Suite and Deluxe Ocean front Junior Suite. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls Sitting area with sofa Balcony or terrace (with views of the sea or tropical gardens) Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Ironing set Flat screen TV Safe (no additional charge) Mini-bar with alcoholic drinks 24 hour room service Coffee-making facilities Umbrella WiFi (free) Pillow menu Butler service in rooms Evening turndown service Beach towel in rooms Other services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park Specialised service for organising weddings, incentive trips, events and anniversaries.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
Spanish
Location
Ctra. San Pedro, Km 12 La Romana, El Soco, San Pedro de Macoris 32000 Dominican Republic
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The Bahia Principe Luxury Bouganville is often celebrated for its vibrant and friendly atmosphere, bolstered by professional entertainment that guests enjoy, although noise levels have been a concern for some. Many visitors commend the courteous and diligent staff, although there have been occasional mentions of aggressive upselling and booking snafus. The resort's cleanliness is consistently applauded, with pristine grounds and rooms, yet some guests suggest a refresh in decor might be due.
While the amenities, including the pools and dining options, are well-received, a few travelers have remarked on the wear of room furnishings and less-than-crystal-clear beach waters. Opinions on value vary, with some guests finding the pricing reasonable and others pointing out extra costs. Room comfort appears to be satisfactory, yet issues with dampness and maintenance are occasionally flagged.
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
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The only thing I regret is that Bouganville does not apply their bylaw stating that it is forbidden to reserve chairs and palapas despite the posters installed on the sun shelters. Arriving at the buffet at 07:30, we see towels placed on all the chairs around the pools but no one is installed at the pool! Other "springs" have a security guard who removes all towels on the chairs before 08:00, if people are not there. A note is written on their hotel bill and if it repeats, they will be charged the price of the beach towel.
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Date of stay: February 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury Bouganville April 5-14 /2024 ( 9 day stay ). LATE REVIEW oops
We have stayed here twice, and plan on going again next year. Aimed at a 30 plus age group ( we are an early 40's couple ) .Its a perfect blend of fun and relaxation.
The rooms could use a little refresh getting dated , but very clean . the ground and rest of the hotel is in excellent condition spotless and updated .
Pools are spotless always seating for everyone ( loungers , canopies , umbrellas ) . All three pools areas are very enjoyable. ( So depending on the mood of the day , you have lots of selection :) )
Beach is amazing quiet great for early morning walks or late night strolls. ( water is not typical Caribbean waters but still an amazing private beach ). Tons of beach loungers with shade or full sun if wanted ( best of both worlds ).
Restaurants are superb reservations were flawless when ordering through the app one week PRIOR to vacation. Don Pablo and Takara were our favorites but we had no complaints from any of them which we tried them all, a few twice :).
Bouganville entertainment was a bit lite we would say but , drinks were flowing so it was good for us. Smoking area which was a huge group of people were kind of tucked away and had poor viability of the entertainment which was a bummer. ( If they just changed the direction of the stage a bit everyone could enjoy )
Burger Principe was a great way to the end of the night if you had a few too many bubbly’s ( late night munchies ) or you could just call room service and choose from a small menu very adequate.
We have been to the Caribbean many times and bouganville dollar for dollar is the best vacation by far. Definitely a 9/10 we took one point off due to rooms a bit dated ( Block 55 ) and the Bahia Principe app being a bit glitchy when ordering room service.
Such a great resort we are excited to go back and do it all over again
Cheers D&T
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Date of stay: April 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Euromar Heyer, Owner at Bahia Principe Luxury Bouganville
Responded Aug 5, 2024
Dear D&T, Thank you for sharing your wonderful feedback from your recent stay at our Luxury Bouganville! We’re delighted to hear that you had another great experience with us and that our blend of fun and relaxation suited you perfectly. It’s fantastic to know that you found the hotel grounds in excellent condition and enjoyed the variety of pool areas. We're also pleased that you appreciated the private beach, despite the water not being as clear as typical Caribbean spots. Your positive comments about our restaurants and the ease of making reservations through the app are much appreciated. We’re thrilled that you enjoyed dining at Don Pablo and Takara, as well as the late-night options at Burger Principe and room service. Thank you for your feedback on the entertainment and the smoking area; we will take this into consideration to enhance our guests’ experience. We’re also noting your comments on the rooms and app functionality to ensure future improvements. We look forward to welcoming you back next year for another fantastic vacation! Best regards, Euromar Heyer Guest Relations
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I felt very comfortable in the hotel. The gardens are beautiful and very well maintained. The junior suite was very spacious and cleaned twice a day. The shower with hot water, always enough clean towels, the refilling of the minibar, replenishment of coffee, tea, water, safe, air conditioning, everything worked perfectly. Unfortunately, the power went out from time to time, but it was acceptable. The food was very good and varied, both in the buffet and in the specialty restaurants, everything was very tasty and fresh and there was everything your heart desired. The staff were very friendly and helpful and provided excellent service, always had a smile on their face, whether at reception, in the bar, in the restaurant or on the beach. The entertainment team did a very good job, during the day they always kept people in a good mood with their activities, but never intrusive, a special thanks to DJ Fido, whose music, especially Caribbean, made me relax wonderfully in the beach or around the jacuzzi. The nightly shows in the lobby or by the pool were very entertaining. The beach party with a great show with fire eaters and the disco was also very pleasant, there was music for all tastes. The only point of criticism in my entire stay would be to improve the WiFi. Despite having premium WiFi, it did not work on the beach or at the pool. Thanks to all the team for such a pleasant holiday.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Bahia Principe Bouganville Luxury was overall enjoyable, but there were a few drawbacks worth noting.
The rooms were clean and well-maintained, though the furniture showed signs of age with scratches, paint repairs, and some loose hinges. The bathroom setup provides good privacy from the rest of the room. However, if you’re staying in buildings 52 or 54 facing the lobby, be prepared for significant noise in the evenings due to entertainment. The biggest issue with the rooms was the beds, which were extremely hard. When we asked staff for options to make them softer, we were told there were no alternatives available.
The beach was clean with well-maintained loungers, but there were no Bali beds. The ocean water is dark in color due to a nearby river, so if you’re expecting clear blue waters, this may be disappointing.
The à la carte restaurants were generally good, with the exception of the Mediterranean restaurant, where we were served stale chips with hummus, and the entrees were mostly rice with sauce. The buffet was good for a buffet. However, between meal times, there were very limited snack options, and we noticed many guests purchasing snacks from the lobby store.
The staff was overall friendly, but there was a noticeable push to upsell things like lobster dinners and real estate. The entertainment team was great, but they persistently asked guests to leave a Google review and would stand by until it was completed. In one case, our travel companions received a phone call in their room questioning why they left a three-star review, which was concerning.
The grounds were well maintained but clearly aging, with multiple layers of paint covering wear and tear.
Smoking is allowed on room patios, in the pool area, on the beach, and in covered bar areas. If you do not like cigarette smoke, you may find it unpleasant to be in close proximity to people smoking in many of the shared public spaces.
The most desirable pool furniture is often reserved very early by guests placing personal items on chairs, sometimes as early as 6 AM. By 7 AM, seating with shade and spots near the quiet pool are frequently taken. Hotel staff will not intervene or remove items from reserved chairs. However, if you use a hotel pool towel to reserve a chair and someone removes it—and it cannot be located—you will be charged $10 per towel for a replacement.
Overall, while there were positive aspects, there were also areas that could be improved, particularly regarding the beds, guest experience, and pressure for reviews.
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Date of stay: January 2025
Value
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Location
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Trip type: Traveled as a couple
Room Tip:Pool furniture is reserved daily so reserve furniture by 6a to guarantee furniture you desire.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Mendez, Atención al cliente/recepción at Bahia Principe Luxury Bouganville
Responded 4 weeks ago
Dear guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that, overall, your experience was enjoyable. We appreciate your comments on the cleanliness and maintenance of the rooms, as well as your observations regarding the noise levels in certain areas of the hotel. Furthermore, we will certainly look into the concerns you raised regarding the beds to ensure guest comfort is consistently met. We are glad you enjoyed the beach and the majority of our à la carte restaurants. We sincerely apologize for any discomfort caused by the upselling efforts and the persistent requests for reviews. We take your concerns seriously, and we will review our practices to ensure that our guests have a more relaxed and enjoyable experience. Your input is invaluable as it helps us refine our services, and we look forward to welcoming you again for an even better experience. Fran M Guest Relations Department.
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If you expect crystal clear water from the Caribbean Sea you are definitely wrong here, it is a brown soup. It is located on the river which flows into the sea nearby. Otherwise, the facility is perfect. Buffet perfect Room perfect Staff perfect (except English skills are not particularly good) It leaves nothing to be desired The rooms are all ideally located, you can immediately reach the restaurants and also the pools. Within a minute you are also on the beach.
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Date of stay: February 2025
Value
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Trip type: Traveled as a couple
Room Tip:Wenn man sich vom karibischen Meer kristallklares Wasser erwartet ist man hier definitiv falsch,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a week here after a cruise with TUI from 31st December, on arrival was greeted with welcome drinks and check in process was easy and well organised. The hotel is lovely and the grounds are well kept and beautiful, our room was a bit tired but overall it was very clean only problem was the shower seemed to be lukewarm but due to being so hot it wasn’t much of a problem and seemed to get warmer as the week went on. Plenty of towels provided everyday and loved the all inclusive 24hr room service. The entertainment was good and the staff are brilliant, very friendly and cannot do enough for you.
The food overall was ok, always something to eat but i did find the meat was always on the rarer side and i did notice a few times chicken and pork seemed very pink so i would avoid meat mostly, the pools were fantastic and overall we had a great stay, i would definitely come back.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The resort provided a truly relaxing experience over the past couple of days. Upon arrival at the first hotel, there was a delay in being attended to by the desk staff, despite no other guests checking in at the time. As the three guys at the desk were just talking amongst themselves as I was waiting to be acknowledged. However, I was then warmly escorted to the Bougainville by a friendly bellhop. The receptionist at the Bougainville was also pleasant and welcoming. Although the room was great, there were some essential shower amenities missing such as bath rag for people who needed them and body was/shower gel and shampoo. But fortunately, my friend had brought her bath gel. The food options were excellent, especially for my vegan friend, who appreciated the helpfulness of the chefs and restaurant staff in catering to her dietary requirements. The restaurant staff, particularly Ceaser and Juan, provided exceptional care, ensuring that we were well looked after throughout our stay. It's also worth mentioning that the bellhop, Argenis de Aza, was a very nice and pleasant individual.
I want to express my gratitude for making this trip a truly memorable experience.
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Date of stay: September 2024
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Trip type: Traveled with friends
Room Tip:Beach party is very nice.
just that taxi drivers will try to hustle you more than the cost even...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Javier Gomez, Guest Services / Front Office at Bahia Principe Luxury Bouganville
Responded Sep 22, 2024
Dear guest, We thank you very much for sharing your fantastic review with us. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back very soon. With kind regards, Javier Gomez, Guest Relations Department
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I’ve recently returned from 2 weeks at this hotel as a solo female traveller, having had a fabulous holiday. My room was beautifully equipped and kept very clean. The fridge was fully stocked every day with waters, soft drinks, spirits and beer and the aircon was very efficient. The food was excellent – I don’t eat meat or dairy but there was a huge selection of salads, vegetables, fruits, fish and seafood. I ate in 3 of the a la carte restaurants and was very impressed. The wine was OK and there are branded drinks included in the AI package. All the staff at the hotel work very hard and are lovely – special mention to Victor who looked after me so well in the buffet restaurant and Omar who remembered my lunch order every day in the pool restaurant. If you want tea in your room take a travel kettle, although a coffee machine is provided. I travelled with Tui and would advise against the Catalina Trip and especially the Sharks and Rays trip, the latter keeps creatures in poor conditions and really ought to be closed down. Both trips are oversold and expensive for what they are. The shops on the site are very expensive of course, so make sure you take all your sunscreens and OTC medicines with you. The sun is very strong so Factor 50 is a good idea, even if you tan well. The quiet pool is lovely and peaceful but the pool isn’t suitable for doing any serious swimming. The main pool is better for swimming but choose your times as it gets busy with people standing in the water whilst drinking and smoking. It did get a bit rowdy at times, but the behaviour of the guests is out of the control of the resort. You can get some serious distance swimming done in the sea from the hotel beach. If you want adults only, hot weather and good food at a reasonable price I would definitely recommend this hotel.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dannyely Santana, Guest Services / Front Office at Bahia Principe Luxury Bouganville
Responded Oct 24, 2024
Dear Mater, Thank you for taking the time to share your detailed feedback regarding your recent stay at our hotel. We are delighted to hear that you had a fabulous holiday as a solo female traveler! It’s wonderful to know that you found your room well-equipped and impeccably clean, and that our team kept the fridge stocked daily. We’re glad you enjoyed the variety of food options available, especially considering your dietary preferences. Your kind words about our staff, particularly Victor and Omar, will be shared with them; they truly embody the hospitality we strive for. We appreciate your tips regarding the travel kettle and your advice about local excursions. Your insights about the Catalina Trip and the Sharks and Rays trip are valuable, and we will take them into consideration for future guests. Thank you for your recommendations on sun protection and your observations about the pools. We strive to provide a relaxing environment, and your feedback helps us improve. We’re thrilled to hear that you would recommend our hotel for adults seeking a great vacation with good food and reasonable prices. We look forward to welcoming you back in the future! Warm regards, Dannyely S, Guest Relations Department
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An excellent value for money. Hotel with comfortable, clean and very well maintained rooms. The very good room service (Yuly Tejada) responded quickly and efficiently to requests. Very fast and attentive reception (Nicauri Payano) we arrived early and he managed to have the rooms ready at the scheduled time with kindness and care. The food is much better than in hotels of the same price in the Dominican Republic. Varied breakfast with a manager (Joaquín) permanently attentive to even the smallest details. Good and well presented food at the Asian and a Rodizio that exceeded our expectations, both in quality and service. The animation was very correct and varied thanks to Mireicy Puello, who kindly motivated us to participate. The Circus show in the pool: excellent, something we had not experienced in the very numerous visits to resorts in the Dominican Republic. The Lion King show in the basic hotel was very well presented and really a notable difference against the "sexy" dancer shows in other hotels. CONGRATULATIONS TO THE ENTERTAINMENT TEAM at Bahía Principe La Romana. The activities in the town are good. The circus on Saturday is very nice. It's a shame that on other days the little town doesn't have many activities. The beach is very good and well maintained, not as blue as Punta Cana, but clean and almost without sargassum. The pools are well maintained and have enough chairs. In short, we highly recommend the hotel, which stands out among its competitors.
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Date of stay: July 2023
Value
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Service
Trip type: Traveled with family
Room Tip:Si desea tranquilidad utilice la piscina más lejana de la playa (cerca del desayuno) Si prefiere...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In all we had a wonderful time with our friends. I must say our Concierge Santo was the best we’ve ever had! He made our stay the best it could be, Santo you are great at what you do! The Entertainment Crew is another added bonus, they are a hoot, you can see they love what they do! Our favourite show was the 70/80’s. The food is very good, we preferred the buffets vs the A La Carte. The buffet has a lot of choices but at times is a bit repetitive, but I must say very tasty. A bit disappointed with the Brazilian restaurant, meat was a bit chewy, Italian was only average. Rooms are clean, no bugs but our bed was not comfortable at all, hard as rock. Rooms were cleaned daily, fridge was restocked and our Concierge made sure to have the little extras we wanted 😜. Didn’t realize they had , shampoo, conditioner, soap, body cream and even a makeup mirror. The hallways are dated, carpets and floors should be changed. The ocean water isn’t the best, water is definitely not clear and there is seaweed, the beach itself is beautiful, a lot of sun or shade. I must say the grounds are absolutely gorgeous, clean and breathtaking! I would recommend this beautiful resort.
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juliana Hendrickson Ortiz, Atención al cliente/recepción at Bahia Principe Luxury Bouganville
Responded Apr 26, 2024
Dear Julie Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests. Also, it is important to note that like many other beaches in the Dominican Republic, ours does not correspond to the image of turquoise water and white sand. However, this does not mean that Bahia La Romana is not a clean or unsuitable beach for bathers, as a very strict cleaning routine is carried out on a constant and daily basis.
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There are more places to choose from in the El Soco area.
PRICE RANGE
$192 - $300 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicSan Pedro de Macoris ProvinceSan Pedro de MacorisEl Soco
NUMBER OF ROOMS
414
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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