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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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3,619 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe La Romana
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Showing 2,073: English reviews
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Luis Animation is amazing. The dancing they offer at night time is so much fun, had a great time with my daughter and my friends. The staff is extremely friendly and they make you feel right at home. They even serve you drinks when you're on the beach, amazing service. I recommend to everyone if you have the chance to... More 

Helpful?
Thank Esmeralda A
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Esmeralda, Thank you very much for your great comments about our hotel. We are glad you have fully enjoyed our services and that we have met all your expectations. We are deeply appreciative for the comments of some staff, we will send the feedback to each of them. We hope to have you back in the near future in... More 

Downey, California
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Luis Animation is the best. So beautiful, enjoyed my visit. Went it's my mother & stayed on the adult side of the resort, it was so peaceful and quiet around the room at night time. The service is spectacular and the workers are always there at your neck & call. I would definitely recommend to all my friends and family.... More 

Helpful?
Thank chinnychinchinx2
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Chinny, We greatly appreciate your feedback. Our goal is to achieve maximum satisfaction of all our guests. We are happy to see that we have achieved this time with you. We look forward to welcome you back to our Resort. Our Best Regards. Santa Guzmán Grand Bahia Principe La Romana. More 

Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago

Is about an hour from Santo Domingo's airport. The hotel is great; beautiful gardens, everything is clean. Excellent service from employees; specially in the Orquidea Buffet and the Animation Team. I'd love to come back!

Helpful?
Thank arlenec80
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Arlene, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. On behalf of our General Manager and all Team Members at our hotel, we thank you for your valuable comments and we wish to host you once again in our Resort very soon. Our... More 

Kent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We got back a week ago from this lovely holiday, I wont go on about a few little problems we had as they were quickly sorted for us..I will say & this isn't anything to do with the hotel the rep's we'rnt great, not very helpful & that's if you could find them..For me, being disabled & a wheelchair user... More 

Helpful?
1 Thank Allison B
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Allison, We very much appreciate your comments regarding your recent stay. It is always a pleasure to know that our guests have enjoyed their holidays, we transmit your satisfaction to our staff and we sincerely hope to see you again very soon. Our Best Wishes, Santa Guzmán Grand Bahia Principe La Romana. More 

Cedar Knolls, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

While we love DR, the sun, beach and pool, salsa and bachata dancing, all-inclusive resorts, I'm afraid this hotel is a let down. 1. We emailed the hotel for directions from the airport, they never responded. We ended up driving on some local roads in La Romana looking for the hotel. The street kids were rude - they sprayed our... More 

Helpful?
1 Thank Salsera0n2
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thanks for sharing your experience, we're glad you have spent a nice time with us. Moreover, we regret not fully met their expectations, we apologize for any inconvenience you have faced during your stay. At this time we are taking notes of your feedback to improve one hundred percent our services. Let us invite you to give us... More 

Lincoln, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from a 2 week holiday at the Grand Bahia Principe La Romana and we had a great time however this is not a 5* hotel as advertised nor is it up to the standards as other Grand Bahia's however they are still learning and I would like to see how the place changes over the next... More 

Helpful?
Thank chantel p
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Chantel, Receive cordial greetings from all the staff working at the Grand Bahia Principe La Romana. We are seriously committed to the achievement of our guests' satisfaction, since their opinion is very important to us. We would like to extend our most sincere apologies for any inconveniences or difficulties you and your family had experienced during your stay. Our... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our second time staying at a Bahia Principe hotel (our first was in punta cana) and we were highly disappointed in the service. We are avid travelers especially in the Dominican Republic and couldnt believe how a hotel so large with such a reputation could lack in the service department. The highlight of our trip was we were... More 

Helpful?
2 Thank lmelo100
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear melo, Receive very cordial greetings from Grand Bahia Principe La Romana. We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. Of course, we appreciate that you have pointed us out some aspects where... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

After spending a week here arriving back yesterday. On arrival the hotel looks a 5 star, until you stay here you realise it isn't. We had ripped mattress cover on our bed. Phone in room didn't work. Shower attachment was broken in room. Noisy air conditioner. Complained to staff on arrival about shower and phone was promised to be repaired... More 

Helpful?
Thank tracyneville
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Tracy, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. We sincerely regret that you were not... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just got back from the Grand Bahia Principe after 14 nights stay. Have to say we had a great holiday and now a bit sad to be back home. The hotel was good, any issues we had got sorted such as beech towels missing on arrival and safe breaking down mid holiday all got sorted pretty quickly. I would say... More 

Helpful?
2 Thank Michael P
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Michael, Thank you very much for your great comments about our hotel. We are glad you have fully enjoyed our services and that we have met all your expectations. We hope to have you back in the near future in our resort and send you an affectionate greeting from all our Staff. Our Best Wishes, Santa Guzmán Grand Bahia... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I went to this all inclusive resort to celebrate my 2 yr anniversary and my sons 8th graduation. There was a total of 6 people that went on the trip with 2 rooms. I have NO complaints... This was a dream trip the food was amazing the staff at the lounge were polite and made my family feel like at... More 

Helpful?
1 Thank NatyChicago
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Naty, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have meet all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $125 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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