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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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3,666 Reviews from our TripAdvisor Community

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Showing 2,098: English reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Karaoke was the best show I've seen in a long time and the Michael Jackson show was also pretty good and the entertainment by the pool was the best part of the hotel and the beach wasn't very good but it was fun the food was okay but most of the time very good thanks to darwins & Roberto from... More 

Helpful?
Thank johnnyyy1525
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

The best place to stay worldwide thanks to animation staffers Roberto Santana, jorge, Genesis Batista, darwin's,and all of them including names that we don't remember also Juan From El Pescador and its staffers, Luis From from bougainville, juan del el, Jeremy from buffet, Ramon from Pool Bar and its staffer in general thanks to all Hotel Staffer make us feel... More 

Helpful?
Thank Austrico R
kent
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Grand Bahia Principle Bourganville La Romana from 5/8/16 to 19/8/16, let me start by saying the staff are tremendous, very friendly and all willing to help, they don't speak much english which is a hard to comunicate with some of them but they do try. The room was fantastic right by the pool very spacious and cleaned... More 

Helpful?
Thank arsenalfc61
Toms River, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We jyst returned hime August 17. The resort was beautiful. We knew about the murky water so it would not be fair to complain about it. The pool was beautiful and always clean. Room was musty smelling. We had to ask for clean towels on two seperate days. The staffs lack of English was unacceptable. There was little effort made... More 

Helpful?
Thank halonhorns30
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

We visited here for our honeymoon which nobody seemed to recognise or make any effort for us at all. We were told we would automatically be upgraded when we arrived only to find out another couple which were there on a normal holiday received champagne and fresh fruit in their room we had nothing apart from some soft drinks and... More 

Helpful?
Thank Leah G
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Leah, We cannot tell you how we regret to know that you were not satisfied with our performance. We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. Regarding to the inconvenience that you... More 

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

It was a very nice place, good food good service. However, the bar ran out of glasses on New Year's Eve and the drinks made could have been stronger. Otherwise great place to stay. The beach was very nice, safe place to swim.

Helpful?
Thank Zac19
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for all your comments, we appreciate it, we are happy you could enjoy all our services. Thank you for choosing the best hotel in Dominican Republic, we're glad you could have a great time with us, and so we hope to welcome you again. Our best regards, Santa Guzmán Grand Bahia Principe La Romana. More 

Watford, Hertfordshire, UK
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, 15 year old daughter and I stayed at this hotel for 2 weeks up to the 4th August. Firstly, a little about location its about 90 minutes from Punta Cana Airport along a well surfaced toll road. The hotel is about 45 minutes drive from Bayahibe, which seems to be the centre of tourist activities for the region.... More 

Helpful?
5 Thank KAEandE
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We would like to thank you for taking the time to provide us with such valuable feedback about your stay at our Resort. It is always concerning when guests are not completely satisfied with some of our facilities and services; however we really appreciate this feedback that represents an opportunity to improve our services, products and human resources.... More 

Lake Forest, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked this resort in Aug 2016 and knew in advanced about the beach being murky water. It was not a big deal as we still swam in it, al least it was warm and the kids love playing in it. The resort itself is beautiful and quite large. There is an adult only section with more luxurious amenities and... More 

Helpful?
1 Thank teklord69
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, First of all, we would like to extend our most sincere apologies for your discomfort regarding the issues you mentioned. We are sincerely very concerned to learn that we did not reach your expectations in that sense, for that reason we would like also to inform you that we have sent already your comments to the departments involved.... More 

1 review
3 of 5 stars Reviewed 1 week ago

Overall, if it wasn't for my family being there, I would've been miserable; The staff members were a little mixed, some were extremely nice and others were rude or came off very cold and unwelcoming. The rooms were decent, one of the rooms that my family member stayed in had a very strong mildew/mold smell along with paint, so their... More 

Helpful?
Thank Jenna I
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Jenna, Thanks for sharing your experience; we're glad you have spent a nice time with us. Moreover, we regret not fully met your expectations, we apologize for any inconvenience you have faced during your stay. At this time we are taking notes of your feedback to improve one hundred percent our services. Let us invite you to give us... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from one week vacation at Bahia Romana, overall great resort we often go to Bahia resort but it was our first time to this one. We took the golden option was great for service and attention also room location was great. We had asked for a king bed and two single bed for kids and we got exactly... More 

Helpful?
5 Thank AlwaysVacaChamp
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for your beautiful comments, we' really happy that you could have a great time with us. It's a pleasure to have guest like you in our hotel, thank you for choosing us to spend your vacations. We would be honored to welcome you again in our hotel: the best hotel of Dominican Republic. Our best regards,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris 22000, Dominican Republic (Formerly Santana Beach Resort)
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $122 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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