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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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4,083 Reviews from our TripAdvisor Community

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Showing 2,305: English reviews
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Reviewed 4 days ago NEWvia mobile

My wife and I traveled to this property April 1 2017. The grounds of this property are to die for very well looked after and the grounds keepers do an amazing job!!! Restaurants are very good there as well did Italian and steak house which were excellent. Rooms were very nice and clean and stocked daily with pop and cold...

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Helpful?
1Thank Steve T
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Steve, Thank you so much for taking the time to share your experience with us and let us know that you enjoyed your stay. We very appreciate your positive remarks and your time to post your opinion in Tripadvisor. Of course, we would like to offer you our most sincere apologies for the issues that you mentioned, we have...

Reviewed 5 days ago NEW

We stayed from 17th-24th of april and had a lovely time. The resort is about 1.5 hours away from punta cana airport (not bad at all). Check in was perfect and extremely fast. The best thing about this resort is the service. The staff at this resort are very caring, friendly and fun! It is also worth mentioning the impressive...

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Helpful?
1Thank Mags K
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Our main goal strives in having a great ambience to satisfy our guest’s requirements, we are glad to learn that you enjoyed your vacations with us. Thank you so much for taking your time to share your experience with us and we hope to have the opportunity to host you in the near future. Our Best Wishes, Santa...

Waterloo, Canada
Reviewed 6 days ago NEW

This is our fourth visit to a Bahia Principe Don Pablo resort in the last year. The Resort is what you would expect from Bahia Principe Don Pablo. We stayed April 15-22 and stayed in building 53. A few positives: - meals at the Brazilian and Don Pablo a la carte restaurants were amazing - rib eye and tenderloin (Brazilian)...

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Helpful?
1Thank nibbles_waterloo
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, It was very pleasant to know that you enjoyed the meals at the Brazilian and Don Pablo a la carte restaurants, the pool and that we were able to provide you a delightful stay. In relation to your comments about, the check-in process, drinks, internet, Booking a la cartes restaurants, power outages, noise from generator and public washroom...

markham
Reviewed 6 days ago NEWvia mobile

We arrived at GBPLR on april 16 this was our 4th time to a GBP and royal golden package and i can say not much as changed always good☺ ceck in was done in 5 minutes at the royal golden club ,we were welcomed with a cool towel and a cocktail! We found our room spotless ,robes and sleepers,and fridge...

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Helpful?
1Thank maria52
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Maria, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort, that you had great fun vacation with your friends and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of...

Mississauga, Canada
Reviewed 6 days ago NEW

First time in LaRomana and I would definitely return. Every day we were treated top notch by the whole team at Grand Bahia Principe. Fantastic service, excellent food, our room was always clean and fridge restocked. We had a small issue with the AC but once we mentioned to the front desk, someone was sent within 5 minutes to fix...

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Helpful?
Thank essenceoflightyoga
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of...

Reviewed 1 week ago NEWvia mobile

We wasn't treated right after they find out we were Spanish. I guess they thought we were Local but that wasn't the case. They were very racist and RUDE. No Ethic at all. Very disrespectful. Room wasn't never clean I was supposes to call and ask to have my room clean. Hate it. Thanks God I'm leaving tomorrow. Ohh and...

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Helpful?
Thank Diwskanny M
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Kanny, First of all, thank you for choosing Bahia Principe Hotels & Resorts. We deeply regret that we were unable to exceed your expectations; we would like to offer you our most sincere apologies for some issues that you have faced during your stay. At this time we are taking notes of your feedback to improve one hundred percent...

Oakville, Canada
Reviewed 1 week ago

We arrived from Punta Cana and had a 1hr 15m coach ride, (The coach had A/C and free internet & beer $5.) Check in went very smoothly and were soon in our rooms. These were typical hotel layout, king size bed and sofa bed, bright, clean, fridge and bathroom well stocked and replenished daily. We were well looked after by...

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Helpful?
1Thank JH201603
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We have learnt through your review that you had a wonderful week at our resort. Regarding to your comments about some maintenance issues , we want to assure you that we have taken...

Montreal, Canada
Reviewed 1 week ago via mobile

We were at the resort on April for 5 days. We were a group of 7: 2 mothers with 5 kids (ages 13, 13, 12, 12 and 8). First of all, if you are looking for blue clear water, it's not the place to be but we did excursions (Sanoia island and Catalina island). It was really really worth it....

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Helpful?
1Thank Naima_Boukouiss
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Naima, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received...

Dartmouth, Nova Scotia, Canada
Reviewed 1 week ago

We Travelled with a group of 9 through Air Transat from halifax to La romana, the bus ride was 1 hour 20 min not too bad from the Punta Cana Airport, check in was great even though we didnt arrive until almost 1am. Rooms were very clean, had no problems with water pressure of the AC, Bar fridge filled daily...

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Helpful?
2Thank Noelea H
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Noelea, Thank you so much for taking the time out to share your experience with us and let us know that you enjoyed your stay. We very appreciate your positive remarks and your time to post your opinion in Tripadvisor. Of course thank you so much for your recommendations and suggestions made to our operation. Please do not hesitate...

Sydney, Canada
Reviewed 1 week ago

This is our first time in the Dominican and My wife and I had a wonderful time. The staff was very friendly. Knowing some Spanish would make communication easier but many of the staff can speak multi languages.

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Helpful?
1Thank snubbers2017
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Our ultimate goal is to fulfill our guests’ expectations, we are feeling proud to learn that in your case, we were able to provide you a wonderful time. We are already looking forward to host you again in our Bahia Principe Hotels & Resorts, a 5 star experience in La Romana. Our Best Wishes, Santa Guzmán Grand Bahia...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro | La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $121 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe La Romana staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I am a beach bum so as long as my room is clean and functional, I'm not too concerned where it;s located on a resort,”
essenceoflightyoga, 6 days ago | Read review
“Block 3700 was adjacent to the beach, beach views and close to the pool & amenities.”
JH201603, 1 week ago | Read review
“Choose 2600 bulidings close to beach and pool bar”
n0eleah, 1 week ago | Read review
“Pool area is a little noisy if you need afternoon. Second floor best.”
norfolk2016, 1 week ago | Read review
“We were in building 1200 .. would have preferred to see the ocean or pool but appreciated that it was close to everything and quiet.”
NSTraveller1212, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question