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Grand Bahia Principe La Romana

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3,977 Reviews from our TripAdvisor Community

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Showing 2,245: English reviews
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Montreal, Canada
Reviewed yesterday NEW

I just returned from spending a week in this Island Paradise, It was a most excellent holiday with perfect service, excellent food and fun activities all throughout. No negatives! I was particularly pleased with the service from the staff. Everyone was so dedicated, kind, friendly, helpful, always smiling and amiable -including the staff in training. For example, one of the...

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Helpful?
Thank LudmillaBeeBee
Suffolk
Reviewed 3 days ago NEW

We visited this hotel on the 3rd February for 2 weeks. This is our 10th visit to DR, our first visit to this hotel. It was quite a long transfer from Punta Cana airport to the hotel. We were welcomed with a drink and very friendly staff on reception - we were very surprised to pay for a safe, never...

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Helpful?
1Thank Flash55
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We are very happy to know that you had excellent holiday. Thank you for your feedback, for sharing your experience with us and for your kind word about our friendly staff on reception and animation team, the room, excellent food etc. There is nothing more important for us, meet our guest’s expectations. Thank you again and we look...

New York City, New York
Reviewed 4 days ago NEW

The front desk was extremely helpful and very sweet. The all inclusive buffet was absolutely amazing and the chefs would be able to cut up extra fruit if you would like. The entertainment at the pool was hilarious and was so much fun! "Everybody!" The beach is not crystal clear blue, but still very clean. Chairs are not always crowded...

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Helpful?
Thank amirta_18
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Amirta, Our ultimate goal is to fulfill our guests’ expectations, we are feeling proud to learn that in your case, we were able to provide you a good time; and you are considering returning to our lovely hotel. It is encouraging to learn that we have met all of your expectations, excellent services, extremely staff , amazing food and...

Reviewed 4 days ago NEW

Visited the Grand Bahia Principle La Romana between 1/18 - 1/25. Let me begin by saying the staff at the resort was perfect. Friendly, helpful and we've been to a lot of nice resorts and the staff here out preformed any we ever met. The grounds were spotless and beautiful and were delightful to walk around in. And the food...

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Helpful?
Thank Andre P
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Andre, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Thank you for your comprehensive review and for the kind words about the professionalism of our staff members. On the other hand, please kindly note that our beach like many other beaches in Dominican...

Montreal, Canada
Reviewed 4 days ago NEW

We went to La Romana from Feb 13 to Feb 20. Monday to Monday. My wife and I were very satisfied with our stay there. It’s a small resort we gave it 4 out of 5. First thing which might be a deal breaker, everyone needs to know the water in the ocean there is not clear. You cannot see...

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Helpful?
Thank Moogie1974
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thanks for sharing your experience; we're glad you have spent a nice time with us and that you enjoyed our services and facilities. Please kindly note, that our hotel beach, like many other beaches in Dominican Republic, do not respond to the image of turquoise water and white sand, dark sand is very fine in its structure, its...

Toronto, Canada
Reviewed 6 days ago NEW

I travelled here with one of my best friends for a week from January 26 - February 2. The positives first - 1. The grounds are gorgeous. The resort is very clean. 2. The a la carte restaurants were amazing, and the buffet was typical for an all inclusive. 3. Some of the staff were amazing. The bartender on the...

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Helpful?
Thank sem8115
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We sincerely regret any difficulties that you may have experienced during your stay and if you did not perceive our staff members’ service as adequate as you expected, that was certainly not our intention. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal...

Kingston, Canada
Reviewed 6 days ago NEW

Wow ...where to start ! We booked this hotel expecting a clean room , good food and a nice beach . We got all that and more ! I read the reviews before we left and now that I have been there I'm a firm believer that people are looking for perfection on a budget . But in saying that...

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Helpful?
5Thank Karen T
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Karen, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have meet all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of...

ottawa
Reviewed 1 week ago via mobile

Best service ever from our check in with Cristobal at the front desk who is the nicest and most professional you will find. It was our anniversary and we were treated with extra special care. The resort is beautiful everyone here works really hard to keep it that way.The service is excellent everywhere so please even if it is an...

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Helpful?
1Thank nannie68
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received...

Reviewed 1 week ago

If you have booked this hotel and you are coming on TripAdvisor to see whether you have made the right choice or looking to get an idea before you book then i would say DO IT!!! Went with a friend to celebrate my 30th, it was amazing and i honestly don't understand the poor reviews. Aesthetically it looks lovely, the...

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Helpful?
4Thank Reema B
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Reema, We greatly appreciate your feedback regarding your recent stay. We thank you for your kind words about our beach, gardens , friendly staff, food and the rooms . We would like to advise you, that we have taken note of your observation to transmit them to the heads of departments involved in its solution, we can assure you...

Bronx, New York
Reviewed 1 week ago

No one greeted us upon arrival, had to walk and find our room we did not get a ride there. The beach water was brown came to find out from an employee that the sewage runs into the beach water so you cannot swim in it. An ironing board that was about 24inches long impossible to iron a dress on...

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Helpful?
Thank GLYNIS M
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Glynis, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. We sincerely regret that you were not...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Location: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $136 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe La Romana staff and other travelers.
421 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No tips...to us any room would have been perfect in this Island Paradise!”
 of 5 bubbles LudmillaBeeBee, yesterday | Read review
“They were all pretty good. I did not see any ocean front rooms, but there might have been some.”
 of 5 bubbles 438andrep, 4 days ago | Read review
“They are all good rooms but take the royal treatment.”
 of 5 bubbles Moogie1974, 4 days ago | Read review
“Do not book this hotel!!!!!!!”
 of 5 bubbles GLYNISM493, 1 week ago | Read review
“First time on a first floor level with great views.”
 of 5 bubbles radar643, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question