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Bahia Principe Grand La Romana

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Ctra. San Pedro-La Romana, Km 12, El Soco, San Pedro de Macoris 32000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
43 people are viewing this hotel
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$1,056
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Free cancellation until 01/29/22
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Traveler (5625)
Room & Suite (682)
Dining (467)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand La Romana
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in El Soco
Location
Cleanliness
Service
Value
Travelers' Choice
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
French

Location

Full view
Contact
Ctra. San Pedro-La Romana, Km 12, El Soco, San Pedro de Macoris 32000 Dominican Republic
Getting there
Las Americas Airport31 miSee all flights
La Romana Airport19 miSee all flights
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5174Reviews937Q+A100Room tips
Traveler rating
  • 1,908
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  • 873
  • 371
  • 322
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Popular mentions
Charlotte wrote a review Yesterday
Manchester, United Kingdom540 contributions152 helpful votes
+1
Having just spent a week here,my partner is very ill suffering symptoms of food poisoning and I can honestly say this is the worst hotel I have ever stayed in!Both the a la carte and buffet cannot cook meat or fish properly and serve it cold and raw with visible blood still oozing from it.The drinks taste of a funny chemical substance and a drink from my mini bar had been tampered with so I discarded it down the drain.Areas of the resort absolutely reek of sewage and I’m sure all the staff are just blind to all the complaints we made.I am still waiting to hear from the Overall General Manager who seems to be elusive or is just not facing up to this debacle.The hotel caters for Spanish speakers/single travellers who are prioritised service wise over all who don’t have an olive skin.When I complained about the food to the so called head chef who couldn’t even understand basic English he was far too busy fist bumping Spanish speaking diners and having his photo taken with them.I can only assume Mexican and South American standards are a lot lower than my own!The only plus thing I must mention is that the gardens are immaculate so at least the gardeners are doing their jobs correctly.I really fear if decisive action is not taken with regards to health and hygiene standards then they will have more deaths on their hands.You can’t carry on ignoring issues that are making people ill so I strongly advise DO NOT GO HERE!!!
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Don’t go here,book a different hotel!
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Rawad B wrote a review Jan 6
1 contribution3 helpful votes
I think the property needs a lot of improvements such as no hot water in the shower also the bed being too hard and not comfortable to sleep in. I did not like the Wifi at all so slow and has no signal most of the time. I think the hotel app is pointless because most of the time did not work and is so slow. Their specialty restaurants have nothing special about it just averages and their food is to sample. They use plastic cups in the bar and buffet that they never clean well and smell like raw eggs. The QR code generated by their app was never used in any of the restaurant reservations. All staff members do not speak English which makes it hard to communicate. Their alcohol drinks have no alcohol at all, for example, ordering Margarita tastes like lemonade with no alcohol whatsoever. The buffet food is also the same with a few minor changes every day. Finally, the swimming pool water never gets change during the 7 days I stayed in. They did not have a good separation between smokers and non-smokers area.
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Date of stay: December 2021
Value
Cleanliness
Service
2 Helpful votes
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Response from OnlineReputation BPLRM, Otro at Bahia Principe Grand La Romana
Responded 1 week ago
Dear Guest, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. Best Regards Brian Tavarez Bahia Principe Grand La Romana
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Alicia O wrote a review Jan 2021
Columbus, Ohio1 contribution5 helpful votes
We planned for our wedding dec 29th, 2020. After everything with Covid we had cancel. They require all guest to have their passport 6 months before traveling but since most US social security offices were closed that wasn’t an option for some of our guest. Also given the date of our wedding most of our guest would have had to quarantine 2 weeks prior to our wedding and 2 weeks after which meant 5 total weeks we would have had to ask our guest to quarantine and not work. It was just unreasonable and to top it off they didn’t even originally offer to us even postpone the wedding date and def didn’t offer us a refund for our rooms even though anyone who had purchased a non refundable room during those dates were granted a refund per their website. With the already troubling reputation of this hotel and the safety of its guest I guess it’s no surprise they don’t value the health and well being of their guest. Steer clear of this place
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Date of stay: December 2020Trip type: Traveled with family
4 Helpful votes
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Response from Customer BPLRM, Otro at Bahia Principe Grand La Romana
Responded Nov 10, 2021
Dear Alionwen, We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal strives in having a great ambiance to satisfy our guests' requirements. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. Best Regards Brian Tavarez Bahia Principe Bouganville
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sallysteven wrote a review Sep 2020
35 contributions15 helpful votes
This was a fabulous place to stay. The staff were friendly and the hotel was very very clean, in beautiful kept grounds. I had one of my best holidays in this resort and would definitely use this hotel again. Europeans could really take some advice instead of extra charges on an all inclusive which is what I have found while staying in Cyprus, Turkey and Greece holiday resorts. This holiday included non motorized water sports hire for free, drinks in the fridge everyday restocked, Spanish lessons, gym sessions, pool activities, indoor activities all free. This was a very grown up holiday without any hassle or worry.This holiday was before the pandemic but still a fabulous holiday all the same.
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Date of stay: December 2019
Value
Service
Sleep Quality
3 Helpful votes
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Response from Customer BPLRM, Otro at Bahia Principe Grand La Romana
Responded Nov 4, 2021
Dear Sally, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have met all of your expectations, Best Regards Brian Tavarez Bahia Principe Grand La Romana
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Povl L wrote a review May 2020
Sydney, Australia10 contributions6 helpful votes
A place with an excellent service and atmosphere, with dozens of helpful people, a main house with an astonishing architecture and beautiful surroundings and gardening, entertaining shows andnot to forget: -- the meals! Three meals a day – always overwhelming. Everything you could dream of you would be alble to find here. But: All meat, fish, pig or beef, is too well done to an european taste, too dry to be delicious and very often cold, having been on the buffet for a long time. But lots of salads, vegetables and deserts. And tasty spanish wine. The place is beautiful. For people loving beach and bathing it must be like heaven. For those that want to go somewhere in between – on their own hand – to see Santo Domingo f. ex., the capital of the Republic, and the place where Columbus more than 500 years ago put his foot on ”american” earth, it is like a prison. No public transport. The highway with overland-buses is not so far away, but there is no hotel-shuttle to a – now not existent – busstop. You can go on an organized tour, or hire a taxi for a day. But when you stay two or three weeks in a country you should have better posibilities to explore a little more than beach, buffet and bar in the place where you have booked -- without having to rent a car. Let us hope, that the days of corona soon will end, and that we then can return to and enjoy this remarkable place BAHIA PRINCIPE LA ROMANA and that – in the meantime – a way has been found for individual transportation
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Date of stay: December 2019
1 Helpful vote
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Response from Customer BPLRM, Otro at Bahia Principe Grand La Romana
Responded Nov 4, 2021
Dear Povl, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We have learnt through your review that you had a good time with us. Best Regards Brian Tavarez Bahia Principe Grand La Romana
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PRICE RANGE
$105 - $605 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe la romana hotel la romana, santana beach resort, la romana gran bahia principe
FORMERLY KNOWN AS
Santana Beach Resort
LOCATION
CaribbeanDominican RepublicSan Pedro de Macoris ProvinceSan Pedro de MacorisEl Soco
NUMBER OF ROOMS
400
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Frequently Asked Questions about Bahia Principe Grand La Romana
What are some of the property amenities at Bahia Principe Grand La Romana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand La Romana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand La Romana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand La Romana?
Yes, free parking is available to guests.
Are there opportunities to exercise at Bahia Principe Grand La Romana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand La Romana have airport transportation?
Yes, Bahia Principe Grand La Romana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand La Romana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bahia Principe Grand La Romana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bahia Principe Grand La Romana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Bahia Principe Grand La Romana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Bahia Principe Grand La Romana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.