Bahia Principe Grand La Romana
Ctra. San Pedro-La Romana, Km 12, El Soco, San Pedro de Macoris 32000 Dominican Republic
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About
#68 of 92 all-inclusives in Dominican Republic
Location
3.5
Cleanliness
4.4
Service
4.1
Value
3.9
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Languages Spoken
French, Spanish
Location
Ctra. San Pedro-La Romana, Km 12, El Soco, San Pedro de Macoris 32000 Dominican Republic
Bahia Principe Grand La Romana
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+1
The rooms are clean and stocked daily. Our chambermaid Anna Keila was awesome. The food is fantastic and you will not starve here that is for sure! Our waiters Jose Ortiz and Oscar were a lot of fun and gracious hosts. The beaches were clean and hardly any seaweed. Check-in was seamless and the entertainment was okay too. The Bahia Principe brand is fairly consistent with its other locations. Services and staff were wonderful. Thank you Grand Bahia Principe Romana!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Customer BPLRM, Otros at Bahia Principe Grand La Romana
Responded 2 days ago
Dear Yldonnab Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Hi all this is our 11th night off a 14 night holiday. We're on honeymoon at this amazing hotel 1st of all I need to mention isael sabino this is unbelievable youg man he has helped us so much with any issues we have come across he's absolutes assets to the company. Also need to mention the beach restaurant there are 2 waiting staff who really make us feel very special their names are Ronnie de la Rosa, Miguel garsia they prepare a lovely table for our lunch other staff are very good too The animation teem work hard on a daily basis and entertain kids all day I'd like to mention everlene (queenie) she get every one to join in the activities in the day and night. The pool bar staff are very hard working especially Lewis working on the swin up bar food is excellent something for everybody would I visit this hotel ill be back Jan and Paul James room 2710 junior ocean front amazing view …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Any issues see management
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Juliana Hendrickson Ortiz, Atención al cliente/recepción at Bahia Principe Grand La Romana
Responded Sep 20, 2023
Dear Janet Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an awesome time. Beaches were clean and relaxing. The pool was fun and entertaining. The staff was very friendly and very helpful. The rooms were good and clean and were cleaned daily by awesome house keeping staff. Food was amazing lots to pick from. Will definitely come back.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Customer BPLRM, Otros at Bahia Principe Grand La Romana
Responded 2 days ago
Dear Jnancyd Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On arrival my wife and I were assigned a room on the upper level (of two) in block 25 whose balcony overlooked to pool. We had a drink in the Lobby Bar before being transported with our cases to the room. There were no issues with the room; it was a standard hotel room with large double bed, bed-settee, armchair, tv, mini-fridge (stocked with beer, soft drinks and water), wardrobe, drawers and safe. There was air-conditioning and a ceiling fan. The bathroom was a good size with twin sinks, bath/shower toilet and bidet. Nothing was broken and everything worked and was in reasonable condition. There are a few reasons we would not return to this hotel. The first category may be considered as complaints, the second as matters that others may want to be aware of before booking. Firstly, the 'hot' food in the Buffet Restaurant that we used for breakfast and some evening meals, and in the Beach Restaurant where we took lunch, whilst being of more than an adequate quantity and variety, was generally not hot. There were other issues such as, during breakfast, fried eggs not being ready (why wait until they're all gone before starting to cook more?!), and my personal hate of muesli being 'diluted' with other chocolate flavoured cereals. Fortunately we were allowed seven meals each in any of the three a la carte restaurants so this lessened our need to use the buffet. We found the food and service in the a la carte restaurants very good. Our second complaint is that on four separate days - three during the first week and once during the second - the pool bar ran out of rum and/or gin and/or tonic and/or Pepsi. This wasn't late in the day after they'd been drunk dry but shortly after opening in the morning. I thought this was incredibly poor. Third (and last) complaint is with regard to the daytime activities organised by the Entertainments Team (ET). There is a published itinerary for activities but beach volleyball, for example, didn't always take place and the ET didn't bother to encourage participation. Some of the other games are very poor too. Throwing two bean bags into a box with a hole in it just didn't excite me; we're used to having mini-golf, archery, and properly organised volleyball to keep us active. Now, a couple of things to be aware of...... We'd expected a crystal clear sea to swim in but it was very murky. Not the hotels fault but inland rain washed silt into the sea so it's not guaranteed. Secondly the hotel is very busy Friday to Monday with people visiting for the weekend. Service at the Pool Bar slows down and there's queues for the restaurants at breakfast and dinner time. Lastly, I found the hotel so LOUD! At the pool there was the music from the bar competing with the music from the ET. Of an evening the shows are so loud and as the theatre is open to the lobby the music playing there competes with the shows and adds to the cacophony of noise. For some peace I would sit at the end of the pier at the beach. During the day there's a cooling breeze too. We're British and would normally go the the Canary Islands in the autumn but chose the DR for a change. With the disappointment of the hotel plus the 8+ hrs flight to get to the DR we'll probably be back in the Canaries next year.…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Customer BPLRM, Otros at Bahia Principe Grand La Romana
Responded 2 days ago
We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guest´s requirements and we sincerely regret that you where not completely satisfied with our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time to the Dominican and we were hoping for an amazing holiday. The trip fron the airport was let’s say interesting 😳 didn’t feel safe at all! The hotel is on its own with not alot round it but as it’s not to safe to venture out this was fine. Hotel it’s self was good easy check in and golf cart straight to our room 👌 The rooms are decent size with his/her sinks and pretty functional, the beds we had were rock solid and not to comfortable. The hotel gardens were kept Pristine and the place was spotless, a bit dated and needing some TLC in parts but on the whole not a bad hotel. The food was ok plenty choice but a big repetitive as all inclusive tend to be, there was a fair few instances were the food was like warm at best and very rarely did we eat a meal that was fresh and hot (apart from the al a carte). The al a carte restaurants were good and a welcome break from the buffet! The snack bar on the beach was decent if you got in early there was lots of nice prepared seafood and salads. The bars and bar staff ! OMG 2 complaints to guest relations due to been overlooked or totally ignored ! My daughter went to the bar 2 times and both times failed to be served! If you’re from the Caribbean no problem getting served! Spanish speaking second to the Caribbean people getting served and seems the English are last or ignored! Worst experience I’ve ever had with a hotel and this was across all the bars, this got worse on a weekend when the locals came in. They totally took over the place and it was a challenge trying to get drink and also when lunch/dinner came it was chaos and a lot of rude people that waiting in line doesn’t apply ! The beach is nice but if you’re expecting blue Caribbean waters don’t go here ! 2m out and you can’t see a thing it’s just brown. Overall wouldn’t recommend this hotel due to the experience we had and there is probably way better hotels in Punta Cana that will serve you a better holiday.…
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Avoid this hotel and find another, it’s a shame as this hotel could be amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from OnlineReputation BPLRM, Other at Bahia Principe Grand La Romana
Responded 2 weeks ago
Dear Guide We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guest´s requirements and we sincerely regret that you where not completely satisfied with our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After four years of not going anywhere, it was time for a long overdue R & R. Plus, it was my time in the Carribean and I could not have asked for better weather! The resort was beyond amazing and exceeded all my expectations. The grounds are beautiful full of tropical plants, and trees. Also, they are well-kept and groomed daily by the groundskeepers. The resort does fumigate every eve and I wasn’t bitten by a mosquito at all! The private bay and beach are beautiful, however, the water is quite murky (not their fault). My room was also huge and super clean. Everywhere you look, the resort is extremely clean and well-maintained. In terms of activities, you will never be bored. There are daily activities for all ages, plus a disco and a casino for the adults. There is even an eatery in the resort village open from 10:30 p.m. – 7 a.m. daily! The food & drinks selections are amazing, with tons of choices to choose from daily, including the three a la carte on-site restaurants (requires reservations, but free in your inclusive package). Also, I'm very impressed that the whole resort is disability/mobility-conscious. There were wide ramps everywhere for people in wheelchairs to maneuver easily. There were even special designated beach loungers (and a bit more spacious area) for people with mobility difficulties. I have to say, the real gem of this resort is the staff! Everyone was extremely courteous, friendly, warm, and eagerly waiting to assist you in any way. A very special thank you to: LAURA (Guest Services) – Thank you for your warm smile daily and for always checking up on me! BLADIMIR, DARBI, ALDO FRANCOIS (Reception) – Thank you for the warm check-in reception and for making my checking out so seamless and easy CLAUDIO, RONNY & YORQUIS (Beach Restaurant) – Thank you for all your excellent service, and smiles while I ate there every day at lunchtime KRISARIO GONZALEZ & OSCAR SANTANA (Orquidea Main Restaurant) – You both are just simply amazing! Thank you for all your warm, friendly & efficient service every day! Looking forward to another Bahia Principe adventure in the future! …
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: The main pool loungers gets occuppied quite fast, be sure to go right after an early breakfast!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OnlineReputation BPLRM, Other at Bahia Principe Grand La Romana
Responded 2 weeks ago
Dear Relax Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was very nice on the second floor with a balcony. After five minutes in the bay I was stung by a jelly fish and witnessed the same happening to many people. The water is brown with almost no visibility(Dates 10/21/23-10/28/23). The pool was clean and warm. Service at the pool bar was poor. The buffet meals were excellent as were the ala carte restaurants which had outstanding service. Wine served at the buffet was not drinkable although the house wine in the restaurants was quite good. The staff seemed overwhelmed on weekends. There were plenty of chairs on the beach.
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Date of stay: October 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from OnlineReputation BPLRM, Other at Bahia Principe Grand La Romana
Responded 2 weeks ago
Dear Robert Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests. Kindly note that Jellyfish are found in every ocean, from the surface to the deep sea; they are a free-swimming marine animal.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We originally booked to stay here to celebrate our 25th wedding anniversary , on arrival we found we had been upgraded along with other guests to The Bourganville Luxury hotel across from Le Ramana , a bit shabby trouble with out toilet blocking trouble with the shower that trickled out every night very very slowly , carpets in the hallways were filthy , adult only pool was nice and warm but no body monitored the beds , the little curtain tents had two beds in they are small and for couples , you get a family of 5 and they try to oust you out to fit in and then it gets nasty won’t go back again , food is ok although a bit same ish every night , in the main restaurant , I would say caters mostly for Spain ish , all spoken language is Spanish , a lot of Spanish foods , not much choice for English, the hotel knew about our Silver wedding anniversary but didn’t acknowledge it , where as others birthdays and anniversary’s were with room decs and door banners…
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from OnlineReputation BPLRM, Other at Bahia Principe Grand La Romana
Responded 2 weeks ago
Dear Khelenc We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guest´s requirements and we sincerely regret that you where not completely satisfied with our services.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Listen... Be careful. I was at this resort for my anniversary and I was caused to slip on their floor (not fall) and sustain serious injuries to my left knee (total ACL tear, meniscus tears) requiring surgery. This resort did not care about what occurred on their premises due to their negligence (no signage, no weather/rain carpeting to protect us. After they were notified, that's when they apologized but but but I had to pay out of pocket to see the on premises doctor and I was confined to the room (had to beg them for a lower floor) for the duration of my trip. And the only way they would help me is that if they were given tips (literally, I had staff tell me that give me money so I can help you and guess what I did cause my leg had literally stopped working). After I returned home and sought out proper medical care and notified the hotel that I was seeking reimbursement, they apologized for what occurred but refused to properly compensate me... They wanted to reimburse two nights. Even that was an issue because double charged us and refused to refund that as well. Listen, this is not the USA... If you get injured on premises, they don't care and you will not be reimbursed for your pain and suffering. Beware! I don't want anyone to go through what I experienced. As proof please see attached. This message is based on a real life experience.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The entertainment team really strides to make a great impression. Specially with the kid activities. Every night they have the kids jumping and dancing. They had a really nice Lion King Play which they had kids from the resort participating in as extras. They also did a circus show and prior to the show they had the kids on the swings as well as dancing w the hula hoops and gave them fresh popcorn. As far as the adults they also have something to do at all times of the day at the pool and in the afternoon at the common area. The entertainment group really does do their best to keep everyone happy and in a vacation vibe!!!!
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Pool tooooo crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OnlineReputation BPLRM, Other at Bahia Principe Grand La Romana
Responded 2 weeks ago
Dear Vanessa Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the El Soco area.
PRICE RANGE
$154 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe la romana hotel la romana, santana beach resort, la romana gran bahia principe
FORMERLY KNOWN AS
Santana Beach Resort
LOCATION
CaribbeanDominican RepublicSan Pedro de Macoris ProvinceSan Pedro de MacorisEl Soco
NUMBER OF ROOMS
400
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Claim Your ListingBAHIA PRINCIPE GRAND LA ROMANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (El Soco, Dominican Republic)
Frequently Asked Questions about Bahia Principe Grand La Romana
What are some of the property amenities at Bahia Principe Grand La Romana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand La Romana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand La Romana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand La Romana?
Yes, free parking is available to guests.
Are there opportunities to exercise at Bahia Principe Grand La Romana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand La Romana have airport transportation?
Yes, Bahia Principe Grand La Romana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand La Romana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bahia Principe Grand La Romana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bahia Principe Grand La Romana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bahia Principe Grand La Romana?
The staff speaks multiple languages, including Spanish and French.
Does Bahia Principe Grand La Romana have any great views?
Yes, guests often enjoy the ocean view available here.