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Sheraton Catania Hotel

Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
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705 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Cape Town, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stunning hotel! Awesome options for breakfast. Spacious, clean, comfortable room! Our luggage never arrived with us in Sicily, and we asked the hotel staff to assist with the safe return of our luggage due to the language difference, I think her name was Alyssa who was extremely helpful, but I can not say the same for the other staff with... More 

Helpful?
1 Thank MichaelRSA
Aberdeen, United Kingdom
Level Contributor
164 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm SPG Gold and normally there is a separate check in desk but the first sign things were not to be as normal was no separate desk. Anyhow checkin was easy enough and had booked using points so seemed straightforward, didn't even ask for a credit card for incidentals - very unusual nowadays. Did try to ask about parking as... More 

Helpful?
Thank Dnaray
Moscow, Russia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel just for one night, but we really liked it. The room on the 2nd floor was nice, but the sea view was hidden because of the bushes on the balcony. The bed is fine, breakfast has a lot of choices. Nice swimming pool and beach was not crowded. Enough sun beds for everybody. They have... More 

Helpful?
1 Thank Limassola
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, We are happy that you enjoyed your vacation at Sheraton Catania and we thank you for the great appreciation about services and breakfast. For your next vacation in Catania, we suggest you to elevate your stay by choosing one of our Deluxe rooms with sea view or our beautiful Suites. Hoping to welcome you again soon, Best regards. More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is as nice as it should be for a 4/5 star hotel. However, I want to highlight the outstanding attention we received from one of their employees at the front desk: Simona. When we were about to leave, she helped us organise our full trip in Sicily, she gave us the most useful tips and explanations for any... More 

Helpful?
1 Thank Judith G
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you very much for your comments and for your kind words about our front office member Simona. We are pleased to read that you had an enjoyable time with us. We hope there will be an opportunity for us to welcome you back to the Sheraton Catania in the near future. Warmest regards. More 

Ruddervoorde, Belgium
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

Room : Belissimo : great view, sea, swimming pool, terrace..... all we hoped for. Clean, good beds, clean shower, ... Wifi in rooms : couldn't be better. Wifi each moment of the day. Restaurant and bar : o so friendly, choice of food and drinks, personel. Couldn't be better. Breakfast : everything one can imagine..... Garage : friendly (paying, but... More 

Helpful?
Thank Kristel L
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for your excellent feedback on Trip Advisor and for leaving this 5* review! Your recommendation and praise to our services and team will serve as a great motivator in enhancing our quality of service continuously. Looking forward to welcome you back at Sheraton Catania, Warm regards More 

Saint Julian's, Malta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2016 via mobile

Stopped here on our drive through Sicily. Nice views from our room but the front desk staff were all very disorganised upon check in. Also we requested a non-smoking room yet there was still an ash tray in the room. Stop the smoking in Europe! It's disgusting. Otherwise it was a pleasant 24 hour stop over.

Helpful?
Thank jamiesonjennifer
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay. We truly look forward to welcoming you back upon your next visit to Catania. Best regards More 

Henley-on-Thames, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 5, 2016

We stayed here for 5 nights on a family holiday. The room was reasonably comfortable and very quiet at the back of the hotel. Bathroom clean and modern with a good shower. The public areas of the hotel look dated and overall it lacks character and charm. Staff are helpful but corporate rather than friendly. Pool area is nice, lots... More 

Helpful?
Thank Julia B
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for your feedback on Trip Advisor. Your comments are important and help us to improve our service. We are sorry for the inconvenience about the dinner. Probably, the service has been delayed due to a simultaneous event that involved the kitchen and we apologize for that. Looking forward to welcome you back at Sheraton Catania, Warm... More 

Bodrum City, Turkey
Level Contributor
250 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

This Sheraton has a different look than most other Sheraton hotels but blends in well with the seaside ambiance. Since we were driving, we reserved & paid for the private, underground parking space. There is plenty of street parking in the area but we were not sure about the availability & payment procedure. The staff at the car park were... More 

Helpful?
1 Thank Louise K
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review. We are glad to read that you enjoyed your stay, the service provided to you by our team. We truly look forward to welcoming you back upon your next visit to Catania. Best regards More 

Bize-Minervois, France
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

This hotel is as close to perfection as it's possible to get. Very well organised by CEO Mrs Ornella Laneri who's husband is Head Chef and a brilliant one, too. Big clean bedrooms, attentive staff everwhere, fantastic pool area, a breakfast to die for, this place is a haven from the lovely but noisy world of Catania

Helpful?
1 Thank C B
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review following your recent stay here at the Sheraton Catania. I'm so thrilled to hear that you enjoyed your stay, the service provided to you by my team. I will certainly share your kind words with everyone! We truly look forward to welcoming you back upon your... More 

Sydney, Australia
Level Contributor
89 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 16, 2016

Well I got the he sheraton Catania and find the room to be a good size with a good bathroom. A room with a view over the pool and ocean. The staff at the reception were very nice and so very helpful and not to mention names thank you Elga & Antonella you made my stay memorable and know whom... More 

Helpful?
Thank mje0250400
O-Laneri, Direttore generale at Sheraton Catania Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review following your recent stay here at the Sheraton Catania. We are so thrilled to hear that you enjoyed your stay, the service provided to you by our team. I will certainly share your kind words with everyone on our team. We truly look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With panoramic views of Mount Etna and the Ionian Sea, this Sheraton Hotel has direct access to the sea. It offers a swimming pool, a modern spa, and spacious rooms with a modern design. Free Wi-Fi is available. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with bath, hairdryer, and toiletries. In the lobby you will also find free internet terminals. Breakfast is buffet style at Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar and Il Timo Gourmet Restaurant. Arantia Rubra spa includes a beauty salon, hot tub, sauna and ice room. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 

Additional Information about Sheraton Catania Hotel

Address: Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Aci Castello
Price Range: $96 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Catania Hotel 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Sheraton Catania Hotel Province Of Catania, Sicily
Hotel Style:
#3 Luxury Hotel in Aci Castello
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