MarSenses Puerto Pollensa Hotel & Spa

MarSenses Puerto Pollensa Hotel & Spa

Traveler (1003)
Felt so relaxed.
Pool & Beach (127)
Room & Suite (112)
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$255
Breakfast included
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About

4.5
#5 of 28 hotels in Port de Pollenca
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, French, Spanish, Catalan and 1 more
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Entertainment staff
Car hire
Street parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Evening entertainment
Taxi service
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Adults only
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Ironing service
Room features
Air conditioning
Private balcony
Safe
Telephone
Kitchenette
Refrigerator
Flatscreen TV
Walk-in shower
Iron
Stovetop
Electric kettle
Kitchenware
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites

Location

Carrer de Formentor, 73, 07470 Port de Pollenca, Majorca Spain
Name/address in local language
4.5
4.5 of 5 bubbles1,327 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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MarSenses Puerto Pollensa Hotel & Spa is lauded for its stellar location, offering guests easy access to picturesque beaches and local attractions, with conditions perfect for cycling and walking enthusiasts. The attentive and friendly staff are frequently commended for contributing to the vibrant, welcoming atmosphere, although a few guests mention occasional noise. While the hotel's half board option is considered good value, some travelers have pointed out concerns with sunbed costs and food quality. The array of amenities, including a spotless pool, spa, and gym, alongside the hotel's overall cleanliness, are consistently praised, though the room decor and cleaning schedule have received mixed reviews.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Good
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
Nellyboy39 wrote a review Sep 2021
Derby, United Kingdom555 contributions176 helpful votes
5.0 of 5 bubbles
This hotel as you can tell by my review is amazing !

Location

Perfect location , 2 minutes to the beach and promenade with all restaurants and bars

Rooms

We had a pool facing room, the non pool facing rooms either face out over mountains/ street

Rooms are very clean , good quality with a separate bedroom. Small kitchen facility of sink / fridge / microwave/ coffee machine

Cleanliness

Rooms are cleaned every day to a high standard, and they always seem to be able to do it when your not there, special thanks to soda who was our cleaner. You made it lovely every day for us

Reception

Staff at reception were lovely from the first minute of checking in to the last and checking out
Always saying hello / how are you etc
Just making you feel special and valued - thank you

Pool area

Very clean and well maintained, even the little herb garden which the chef comes and collects herbs from
Pool has lifeguard (who also sorts sunbeds) between 10 and 6
Very friendly too

Food

We were breakfast only , and the choice and quality was amazing, with very friendly service .Nothing Never seemed to be an issue
Breakfast is buffet based with a wide choice as well as a menu for specials
The snack bar for lunch is also good food at reasonable costs

Covid

The hotel felt very covid secure, staff wear masks at all times and so did residents when inside and getting breakfast

Overall

A big thank you to everyone at the marsenses for making our holiday so nice , we loved it and will be back
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belen Torres, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Oct 16, 2021
Dear Nellyboy, First and foremost we would like to thank you for the praising review you shared following your recent visit to our MarSenses Puerto Pollensa and are delighted to read that we were able to match your expectations. We are glad to read that you really enjoyed our unbeatable location 2 minutes to the beach and promenade with all restaurants and bars. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for us. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for appreciating the efforts of our team regarding anti-VOC measures; We strive to pay full attention to this area, being fully aware that it is a basic element for a comfortable vacation experience in any hotel given the current situation. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards from the entire team at MarSenses Puerto Pollensa Hotel & Spa.
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grace273627367274 wrote a review Aug 2021
8 contributions3 helpful votes
+1
5.0 of 5 bubbles
I booked Marsenses with my friend for a relaxing week away and it beyond exceeded our expectations.

From the moment we arrived to when we left the staff were outstanding, so friendly and helpful with bus information and the waiter recommended some beaches to visit. We have nothing but praise for all the staff members.
The room was exactly like the pictures, fresh towels and bed linen everyday. One day the cleaner even did our washing up on a few glasses.

The pool area is again lovely, a peaceful atmosphere, definitely shows it being an adults only hotel. You can fully relax and order food and drinks to the sun lounger. Pool/beach towels are also available, when you need a new one reception will provide them.

The food was incredible. The buffet everyday lived up to our expectations, as well as, being able to order something from the main menu. The drinks you have to pay for but again it is cheap with a bottle of wine being €10. If you don’t finish it you can save it for the following night. They give you the option to do a room tab or pay as you go which is helpful.

Check out was at 12 but our coach wasn’t collecting us until 2ish so we could reserve a shower slot, another lovely additional benefit.

Pollensa is general is a lovely place to stay with the beach 5 minute walk and the parade of restaurants and beachfront cafes.

All in all we couldn’t recommend MarSenses more if we tried. A beautiful hotel that makes your stay a dream from straight to finish.
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belen Torres, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Sep 3, 2021
Dear Grace, Thank you for making our MarSenses Puerto Pollensa your choice on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Our staff welcomes each guest with the MarSenses spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for us. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. At MarSenses Puerto Pollensa we know that meals are an important aspect of our guests overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Lastly yet importantly we would like to thank you for your highlights on the service you received and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to welcome you again soon. Kind regards from the entire team at MarSenses Puerto Pollensa Hotel & Spa.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Zaya P wrote a review Oct 2021
Singapore, Singapore33 contributions11 helpful votes
+1
4.0 of 5 bubbles
Had the most amazing time at this hotel. Staff was fantastic, amenities really great, so close to the beach and restaurants/shops. The hotel was full and we never had an issue getting a sun bed. Beach and pool towels provided were great. The only downside was housekeeping - quality of cleaning was inconsistent, maids barged in our room thrice during our stay in the mornings / ignored ‘don’t disturb’ signs, shampoo wasn’t refilled on our last night and while we don’t begrudge them chatting while working, the room walls are very thin and you can really hear loud chatting. It’s woken us up in the morning and during an afternoon nap. Lastly - if paying nearly 200 EUR per night during high season for a suite room surely coffee capsules should be complementary! Otherwise a wonderful stay.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: The suite with own sun beds is totally worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lorena Coelho, Guest Services / Front Office at MarSenses Puerto Pollensa Hotel & Spa
Responded Nov 4, 2021
Hi nukebaby: Thank you for taking the time to leave this review of your stay with us. We always look for ways to improve and your comments are crucial to our future success. It is to the credit of our cleaning team that they strive daily to meet the requirements expected of them and the issue of the door hangers is already in the hands of the marketing department for redesign, as the wind makes a lot of them disappear and the cleaning team does not know what the guest has pointed out. At the same time this winter we will spend time renovating rooms so that next season our guests' holidays will be more comfortable than they have been this year. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
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NikLang wrote a review Sep 2021
Kingsclere, United Kingdom93 contributions12 helpful votes
+1
5.0 of 5 bubbles
Spent 8 nights at this adults only hotel having visited for the first time back in June. The hotel staff are really friendly. In June we opted for Dinner, Bed and Breakfast and the food is of a good quality and varied. With the location of the hotel close to the pine walks promenade there are many restaurant options for dinner if you wish to just book for bed & breakfast. Rooms clean, practical and pool area well maintained. Yolanda in the spa has magic hands that worked wonders on my knotted shoulders. We didn’t use the gym but seemed well equipped and air con’d. Rooms are easy access to the pool, although if you have mobility issues request a ground floor room as there are only steps to the other floors. We will definitely be returning again and again.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belen Torres, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Sep 5, 2021
Dear NikLang, Firstly we would like to thank you for choosing our MarSenses Puerto Pollensa once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes visit after visit. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you for your lovely comments regarding the service you received from Yolanda at the Spa, we will make sure to share your kind words as we know it will mean a great deal to her. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards from the entire team at MarSenses Puerto Pollensa Hotel & Spa.
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Dianed wrote a review Sep 2021
Ashford, United Kingdom14 contributions3 helpful votes
5.0 of 5 bubbles
Just back from 11 wonderful days at this lovely hotel!
My husband and myself absolutely loved it there, it was the most relaxing holiday I've ever had.
The staff can't do enough for you and always with a smile on their face, the room was very nice and spotlessly clean, the cleaners came nice and early so you weren't disturbed during siesta time. The food was plentyful and a good variety, in fact we only ate dinner out 4 evenings out of 11 which is very unusual for us. The pool and large jacuzzi are great and there's a spa etc. too. The location is fantastic close to the beach and near to the main square, there are some lovely restaurants close by, we ate at Cellar de Parrar, Restaurante Coral, and Moll del Bellagio all thoroughly recommended by us, all in all a great holiday, and the extra forms, tests etc for covid were easier to do than I expected 😀
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belen Torres, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Sep 10, 2021
Dear Dianedyo. Thank you for the great feedback of your recent holiday experience at our MarSenses Puerto Pollensa; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our installations and staff were able to meet all your needs during your stay. We also thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for MarSenses. At MarSenses we know that meals are an important aspect of our guests overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Puerto Pollensa. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to see you again in the future. Kind regards from the entire team at MarSenses Puerto Pollensa Hotel & Spa.
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Heather I wrote a review Jul 2023
Glasgow, United Kingdom26 contributions5 helpful votes
+1
4.0 of 5 bubbles
Just returned from a long weekend here. We’re expecting a baby this year so booked this hotel as a last minute getaway to relax and enjoy some sun. We found the hotel very relaxing, the facilities are excellent and we spent most days by the pool. Pool towels are provided and we didn’t have any issue finding a lounger (although did note many rude guests were reserving theirs from as early as 7am). The food was good quality and I loved the freshly squeezed orange juice at breakfast. The buffet offered something for most tastes and was constantly topped up. The only night we found a bit tricky was the barbecue as there wasn’t much left in the hot plates whenever we tried to get some meat. It would have been good to have a drink of water included with half board meal.

Our room was in block A and was up two flights of stairs with no lift. The room was clean and had a good walk in shower, but we did feel it was a bit basic and the decor didn’t match the quality of the rest of the hotel. It seems like a lot of care and money has been spent on the interior design of the lobby, bar and restaurant areas (they are beautiful) but this doesn’t transfer across to the rooms.

The biggest positive at MarSenses is that the staff are excellent and seem really happy at work. They are friendly and attentive without being intrusive. The location of the hotel is also ideal - we were able to easily reach the beach, the pine walk, the square and the bus station by foot.

We would definitely return here as we thoroughly enjoyed our short stay.
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Date of stay: July 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carme Llauger, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Aug 5, 2023
Dear Heather, Thank you for choosing our hotel for your recent long weekend getaway in Puerto Pollensa. We are delighted to hear that you had a relaxing stay and enjoyed the excellent facilities we offer. Congratulations on the upcoming addition to your family! We are thrilled that you chose our hotel as a last-minute destination to relax and soak up some sun before the arrival of your baby. We're glad to know that you found the hotel very relaxing, and the pool area provided you with a perfect spot to unwind. It's great to hear that you had no trouble finding a lounger, despite some guests reserving theirs early in the morning. We will take your feedback about the barbecue night into consideration to ensure that all guests can enjoy a satisfying meal. We are pleased that you enjoyed the good quality food, especially the freshly squeezed orange juice at breakfast. Our buffet is designed to cater to various tastes, and we're glad you found it to be well-stocked and constantly replenished. Regarding your room, we appreciate your feedback. While we have invested in the interior design of the common areas, we understand the importance of ensuring that the same level of quality and decor extends to our guest rooms. We will take your comments into account as we continuously work to improve our accommodations. The biggest asset of MarSenses is our excellent and happy staff. We are proud of their friendliness and attentiveness, and we're thrilled that their dedication to providing outstanding service made a positive impact on your stay. Thank you for your kind words, and we are delighted that you would consider returning to our hotel. We look forward to welcoming you back in the future for another enjoyable stay. Safe travels until then, and we wish you all the best as you prepare for the exciting journey of parenthood. Best regards, Mar Senses team
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leneczka26 wrote a review Oct 2021
Ivybridge, United Kingdom14 contributions7 helpful votes
5.0 of 5 bubbles
We enjoyed our stay in this lovely hotel, room was beautiful and the cleaners did fantastic job. All hotel staff were very helpful and friendly, Receptionists were very helpful when I called re putting small gift in our room for my partners bday.
Pool area and loungers are kept in great condition and bar staff are good fun yet professional, we enjoyed all the food and drink while we sat by the pool. One day we also used the Hotel SPA which was clean , modern and relaxing. Hotel is not far away from the port which was beautiful and very enjoyable for walk with plenty other restaurants and bars to enjoy. Evening meals and breakfast had so many options you could always choose something you enjoyed, I especially enjoyed the freshly cooked in front of you Mallorca's prawns and lovely steak. We would definitely come back we enjoyed ourselves very much ! Thank you MarSenses Puerto Pollensa .
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Date of stay: October 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: rooms with free standing bath are beautiful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lorena Coelho, Guest Services / Front Office at MarSenses Puerto Pollensa Hotel & Spa
Responded Nov 4, 2021
Hi leneczka26: We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at MarSenses Puerto Pollensa Hotel & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
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Whitethorn wrote a review Aug 2021
Cork, Ireland45 contributions64 helpful votes
5.0 of 5 bubbles
I have stayed here before with family when it was called the Ora Playa. It was a great family hotel then and now as an an all adult location it has even exceeded the standards. Facilities are excellent and the staff likewise. The buffet breakfast was probably one of the best I have had. The location of the hotel is ideal. It is in a very quiet location, but just a few minutes walk from all the bars and restaurants. The beach is just across the road if you prefer it to the very well maintained swimming pool in the facility. Thumbs up to the hotel for not allowing the booking of the sunbeds. There are ample beds there for everyone and nothing more annoying than seeing towels on beds all day and no one occupying them.
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Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belen Torres, Atención al cliente/recepción at MarSenses Puerto Pollensa Hotel & Spa
Responded Sep 3, 2021
Dear Whitethorn, Firstly we would like to thank you for choosing our MarSenses Puerto Pollensa once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes years later. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Port Pollença. We also would like to thank you for pointing out the system we have in place to avoid our pool sunbeds reservations as we believe that all guests have the right to a lay by the pool at anytime of the day, therefore our lifeguard removes towels from sunbeds unoccupied. We are thrilled you enjoyed your recent stay with us, thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards from the entire team at MarSenses Puerto Pollensa Hotel & Spa.
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MarkB23547 wrote a review Jul 2022
Cheshire, United Kingdom44 contributions61 helpful votes
5.0 of 5 bubbles
I have stayed in 5* star hotels around the world and not enjoyed all of them more than this hotel. It is ideally situated, but one road away from the beach. The building is modern whitewashed, glass and steel, the rooms are bright, airy and large. They surround a spotlessly clean and attractive pool area. What makes the place exceptional is the amazing staff. All are friendly, helpful and cannot do enough for the guests. We will definitely return.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tolo Vilanova, Owner at MarSenses Puerto Pollensa Hotel & Spa
Responded Jul 3, 2022
Firstly we would like to thank you for choosing our MarSenses Puerto Pollensa Hotel & Spa for your holidays and for the review you shared on Puerto Pollensa Hotel & Spa, all of your kind words about your stay with us are great to hear Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
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AndyGC wrote a review Jul 2022
Norwich113 contributions141 helpful votes
4.0 of 5 bubbles
We stayed here for 5 nights in July and overall had a lovely stay. Our room was nice and spacious with a comfortable bed and big shower. The food for breakfast and for evening meals was always a good standard with lots of choice and the location of the hotel was great - near the beach and the shops but set back by one street which was nice and peaceful. The pool was nice and clean with plenty of space for all. The stand out feature was the staff and the overall cleanliness. Every member of staff was happy, helpful and friendly. They also kept the hotel very clean. 3 points to look out for - firstly the bar shuts at 11:30pm which is far too early. Secondly, the toilet set up in the room is part of an open room with the bed, bath and basin. Whilst the toilet is in a small cubicle it is not private, which means your partner will be woken up if you get up to use the toilet in the night (or vice versa). Thirdly, the entrance and exit to the bedrooms involves walking past swimmers and diners, which may make some feel uncomfortable. Overall though, a lovely stay at a nice hotel with great staff in a great location
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Date of stay: July 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tolo Vilanova, Owner at MarSenses Puerto Pollensa Hotel & Spa
Responded Jul 22, 2022
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at MarSenses Puerto Pollensa Hotel & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
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Palma de Mallorca, Spain85 contributions1 helpful vote
Dear Julie W, We don't know about the TUI Rep. But our Reception team can help you with the best activities, trips or things to do during your stay. You can also check and book any of them on our website in the Transfers & Excursions landing. Hope this helps you, Regards,
Palma de Mallorca, Spain85 contributions1 helpful vote
Dear Julie W, the restaurant in the evening opens at 6:30 PM until 9:30. But this schedule may change during the year. If you have booked Half Board, you don't need to book, If you have booked Self Catering or Bed & Breakfast, you can purchase a ticket for the evening at Repetion for one o more nights, Please note that the sale of dinner tickets may be restricted if the restaurant is at maximum capacity. We aim to offer the best dining experience. Best regards,
Answer from kate055
Ireland204 contributions182 helpful votes
Yes you can
Kerry R wrote a tip May 12
1 contribution
5.0 of 5 bubbles
"If your having an early departure we were offered a breakfast pack to have delivered to your room night before. "
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Tourist563335 wrote a tip May 10
Canvey Island, United Kingdom18 contributions8 helpful votes
5.0 of 5 bubbles
"Parking down the side street or behind the hotel. Lots of spaces. Central location Beach just few minutes walk away"
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Terry Sandoe wrote a tip May 8
Rayleigh, United Kingdom24 contributions
5.0 of 5 bubbles
"Go the extra and have a balcony room overlooking the pool. You only live once. 😎"
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philipmdaly60 wrote a tip May 2
6 contributions
5.0 of 5 bubbles
"There is no car park but lots of on-road parking in the vicinity."
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Michael W wrote a tip Apr 2024
10 contributions3 helpful votes
5.0 of 5 bubbles
"A ground floor room can be a little noisy with people above you moving around normally. Choose a room on the east side if you want afternoon sun"
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PRICE RANGE
$174 - $403 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPort de Pollenca
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARSENSES PUERTO POLLENSA HOTEL & SPA $186 ($̶2̶3̶4̶) - Updated 2024

Frequently Asked Questions about MarSenses Puerto Pollensa Hotel & Spa
Which popular attractions are close to MarSenses Puerto Pollensa Hotel & Spa?
Nearby attractions include Multi Hire (0.1 miles), Paseo del Port de Pollenca (0.3 miles), and Tecun (0.3 miles).
What are some of the property amenities at MarSenses Puerto Pollensa Hotel & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at MarSenses Puerto Pollensa Hotel & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MarSenses Puerto Pollensa Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at MarSenses Puerto Pollensa Hotel & Spa?
Yes, free parking and street parking are available to guests.
What are some restaurants close to MarSenses Puerto Pollensa Hotel & Spa?
Conveniently located restaurants include Himalaya Restaurant, Cardamom City, and Tothom (Dos Kanallas).
Are there opportunities to exercise at MarSenses Puerto Pollensa Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Which languages are spoken by the staff at MarSenses Puerto Pollensa Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to MarSenses Puerto Pollensa Hotel & Spa?
Many travelers enjoy visiting Puig de Pollenca (4.5 miles), Parroquia de Nuestra Señora de los Angeles (4.3 miles), and Lias La Tafona (4.4 miles).
Does MarSenses Puerto Pollensa Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is MarSenses Puerto Pollensa Hotel & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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