Cabot Las Velas Apartments
Calle Falco 46 Apdo.Correos, 21, urbanizacion Gotmar s/n, 07470 Port de Pollenca, Majorca Spain
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About
#13 of 176 condos in Majorca
Location
4.1
Cleanliness
4.4
Service
4.6
Value
4.4
This three-building apartment complex is located in a residential area in Gotmar, 300 yards away from Tamarells Beach. There are one bedroom apts, two bedroom apts and somes with solarium roof terrace. It has large gardens, solarium, two swimming pools (one with children’s area), lounge with satellite TV and a children’s play area. At Las Velas Apartments you will find an ideal space to enjoy a relaxing holiday.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Bicycle rental
Canoeing
Highchairs available
Car hire
Internet
Outdoor pool
Game room
Hiking
Snorkeling
Water park
Windsurfing
Billiards
Canoeing offsite
Table tennis
Water park offsite
Solarium
Outdoor furniture
Shared lounge / TV area
Sun terrace
Sun umbrellas
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Sofa
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Location
Calle Falco 46 Apdo.Correos, 21, urbanizacion Gotmar s/n, 07470 Port de Pollenca, Majorca Spain
Name/address in local language
Cabot Las Velas Apartments
Getting there
Somewhat walkable
Grade: 63 out of 100
63
Palma Mallorca Airport
29.8 mi•
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47 Restaurants
within 0.75 miles
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We stayed for a week in a deluxe studio. The apartments have been renovated tastefully and the whole complex has a nice relaxed feel about it. We were a family of 4 and the deluxe studio we booked was not as it was presented in the pictures on the website, it was much smaller than we thought it would be, there was hardly any storage space for a family of 4 and no where to sit and eat inside. The location of our room was great, on the ground floor, right by the family pool, which made it perfect for the children. The location of the apartments is away from the centre of port de pollenca, about a 20 minute walk, and 10 minutes to the Beach (which we didn’t mind). There’s a bus stop 5 mins away which takes you to Alcúdia and the old town. Our first impressions on arrival weren’t great, prior to arriving I’ve read reviews about small room sizes and rooms not being set up for a family. We arrived at midnight, hence I emailed in advance to check both that the room size was suitable for a family of 4, and that the sofa bed would be made up on arrival, I also asked again at check in and was told, that the room was set up correctly. Unfortunately neither of these happened, and I had to spend the first 30 mins hunting for bedding around the Complex, and making up the bed myself. Also we arrived at midnight tired, and thirsty and we’re not even offered a glass of water to welcome us, nor was there a bottle of water in our room. Not a great welcome. Overall the apartments are nice, but I feel the management need to ensure the rooms are appropriate for number of people in them. And that guests requests are appropriately and honestly dealt with. …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Oct 10, 2023
First of all, our thanks for the proactive manner and for the time spent sending your comments, which deserve the best of our attention. We apologize if they did not have the sofa bed made and we will try to improve quickly. We would like to see you again so you can see that we have been able to improve. Best Regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Property's Favorite Review
We arrived at Las Velas to find that we’d been placed in Room 102 which was not suitable for a family of four (kids aged 12 and 9) and was plagued with building snags including a sliding bathroom door which did not close properly and a jacuzzi with exposed pipes that only looked partially finished. We complained to both the hotel and Jet2Holidays and they arranged for us to be moved to Room 302 which was excellent. The room was situated close to the reception area, was a decent size and really nicely furnished with none of the issues we’d experienced in Room 102. Would we return to Las Velas? Yes, definitely but not to Room 102!
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Jun 7, 2023
Hola Bramhall, Thank you very much for your visit and for your comment. We are delighted to know that we were able to react in time to provide you with a well-deserved holidays. We would like to receive you again next summer and of course at 302. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a nine night stay. Place looks quite modern and bright but on closer inspection it’s done up on the cheap. Our premium studio had a two inch gap under door, lots of earwigs, and shower flooded the bathroom cos of design! The sliding bathroom door did not shut by around three inches. Should have asked to move really…the whirlpool baths are ludicrous, absolutely no privacy afforded. They are a complete waste of time. Sorry but would not return…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 15, 2023
Thank you for taking the time to let us know your feelings regarding the services we offer. Our commitment to clients is to exceed their expectations and we are saddened to see that in their case we were not able to achieve the objectives. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed in a deluxe studio 125, our review will follow what most others have said. It’s a holiday venue, people bring clothes, yes some will bring far more than others, but 4 coat hangers and no drawers. Luckily I bring everything but the kitchen sink, so always have coat hangers with me and had brought extra. Also use packing cubes so left clothes in them. But I’m not in a hostel so please put some drawers in, like others have said under the counter is made for them. Also nowhere to hang towels to dry which is important as although was told we would be cleaned every other day, you don’t. If you go home on an odd day it goes to 3 days and the place doesn’t look it’s best and the towels we got had seen better days. Now talking of towels, we soon found we could get fresh bath and pool towels in the laundry section. We had a rooftop whirlpool, which was great and we got shade as we were in the middle, but be warned the flooring and round the pool get unbearably hot. Towels are needed and shoes nearby. The stairs we had to the rooftop were very tight. Also up there was a fridge and sink and table and chairs. But getting things up and down isn’t the easiest. Tip if you go the rooftop take your phone, the maids locked us out one day 🙈 The Wi-Fi was blooming useless, it worked in the room and on the rooftop, but not on the balcony or by the pool 🤷♀️ The kitchen was stocked with small bowls, huge spoons and a few other things, we needed a can opener and asked at reception, the next day one was there for us, brilliant. Along with my coat hangers I had packed mugs and tea and coffee. The cups and saucers are tiny. A cloth, sponge and washing up liquid is supplied, but need to go to reception to get more. As others have said a broom would be handy especially when you don’t clean as often as you say you will. The pool is small, but plenty of sun-beds and brollies. No information in rooms, about reception opening times, fire procedures or how to ring reception from the phone when you need them. Would I stay again, probably not, there are too many negatives for me, the balcony was so hot first thing that meant eating breakfast in the room and there’s no where to do that really, apart from the bed. The cleaning wasn’t brilliant, bed changed once in 9 nights, and the green duvet covers are a hideous colour 🙈…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 15, 2023
Dear Lucy, We would like to thank you for the time taken to post your impressions on Tripadvisor. We are sorry that you left the hotel with negative impressions; since we always work to guarantee excellent holidays for our guests. We take note of all your comments as it helps us improve. We would like to see you again and you can verify that we have been able to react. Regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Deluxe Gold Studio, room 405. I'd been really keen to see how it looked as there have been hardly any photos of the new block. We travelled as a couple in our fifties. We loved the room but there are a few things that would improve it in my opinion. Negatives.... No wardrobe, so it always looks untidy. Extra cupboards under worktop gap is would be good, either for clothing or somewhere to store food. Stairs are a hazard to banging head, not lots of space to walk through between stairs and end of beds. No shade on roof terrace, only after sun goes behind neighbouring building after 5pm. The surrounding of the whirlpool bath got very hot, some padded cushions would stop you burning your bottom as you got out! No washing line, and nowhere to hook my travel line as there is no balcony rail to attach to due to it being glass. An incredibly wobbly dining table! A draining board or drainer for dishes would be a good addition. Sealant around sink and toilet very messy. Lots of woodlice, came straight under door as no frame. I expect their habitat has been disturbed as the building is new. (Could be due to the rain in the big storm?) I don't know if we would return during the school holidays, as the children dominated the pool closest to us. Positives.... Modern accommodation, quality fittings, fab bathroom/shower. Air-con was brilliant and easy to operate. Reception staff were all lovely. Loved the whirlpool bath and used it a lot, never used the pool. No need to reserve loungers as they were always available. Great location. Less than 10 minutes to the beach, 15-20 minutes to marina area. Great for catching the bus as the stop is a few minutes along the road. 5 minutes to supermarkets. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 5, 2023
Thank you very much for visiting us and for your comment. We are very happy to know that you liked our new apartments and we take note of the improvements that you mention, it will surely help us to improve. We are glad to know that you appreciate the work of our staff and we would love to see you again. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a fabulous place to stay. I am so fussy but this place totally satisfied. The full complex is newly renovated in a very tasteful manner. Beautiful interiors & Landscaping is also lovely. All staff were really friendly, helpful & lovely. It’s a 15 minute walk to the main area of pollenca, the advantage being this complex is nice & quiet. We are 2 adults and 8 year old child & the studio was perfect size with a balcony with table & 2 chairs. Everywhere is kept spotless. We were provided wit pool towels also and you could get beach towels from reception. Kitchen had 2 ring induction & microwave so perfect for making breakfast & lunch. My kid loved the two pools. The bus to Cal Vincent, Formenter, Alcudia, pollenca, Palma all leave from the same road hotel is on. Perfect spot to be based for day trips. Pollenca is low rise, quieter resort. If you want nightclubs, boozy wild nights out then look elsewhere. It’s full of families. Majority are English tourists. As it’s a resort there is not huge amount of Authentic, foodie Mallorca restaurants…. They all aim at tourists. Pizza & pasta& burgers been on all menus. Beaches are Sandy & water is perfect for kid- no sudden drops. Quite a bit of shelly rocks in water so sea shoes are good idea. …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 1, 2023
Thanks, Serving each client with excellence and surprising them is an enormous challenge. Therefore, comments like yours bring us great joy. Thank you very much for sharing your most sincere impressions with us and with Tripadvisor travelers. I hope to see you in the future. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
These are lovely, recently refurbished apartments in a great location. The apartments are modern and staff are helpful. With two pools and plenty sun beds there is always lots of space available. The rooms are modern and functional if not huge (ours was a premium studio so others may be larger). We felt there was enough space for our family of 4. We had an issue on arrival when our room type was not available. This was rectified the following day and we were provided with some sparkling wine and fruit as an apology. The manageress was also very helpful and reached out a number of times to make sure we were happy. Jet2 also arranged a refund of the difference in room price for that evening. The location is excellent for the bus to Palma, Alcudia, Pollensa etc. it’s about 5 mins to a number of restaurants and small Supermarkets, 10 mins to a larger supermarket and about 20 mins to the centre of the resort. I’d definitely recommend staying here if you’re looking for a small, quality and family friendly place. There’s no restaurant or food offer but we knew that. There is a small bar offering alcoholic and non alcoholic drinks. It would have been nice to use the gym in the Cabot Spa Hotel or at least get a discount but I was told by reception this was not something offered.…
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 1, 2023
Hola David, Thank you very much for choosing CABOT Las Velas to spend a few days of holidays. We are very happy to know that you enjoyed the new apartments and facilities we have this year. It is also a pride to know that you received good treatment from our staff and the management of the apartments. We would like to see you again next summer. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our third stay at Las Velas. We were aware of the renovation and had enjoyed our ground floor apartment last year. This year we had a deluxe apartment with a roof terrace which was absolutely wonderful we were surprised how small the bedroom and living areas, compared to having a spacious two-bedroomed apartment last year but it was still a wonderful 14 days. The hotel staff were extremely helpful and we had no problems with the housekeeping with the towels changed every other day. We particularly enjoyed being at the smaller pool, plenty of sunbeds and the new umbrellas were absolutely brilliant. We are looking to book again next year I have sent the manager an email and I'm waiting for a reply. Wonderful holiday and we will be back! 🤞🤞
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Sep 1, 2023
Hola Bob, Thank you very much for visiting us year after year and knowing that you have enjoyed our new facilities is the greatest pride for the entire CABOT Las Velas team. It will be a pleasure for us to receive you again next summer. Best regards. José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed as a family of four in these newly renovated apartments and loved it! The interior design is stunning and has a wow factor. The location was perfect for us, short walk to the beach and a slightly longer walk to puerto pollensa centre but this was meant a much more peaceful holiday with all the amenities not far away. We absolutely loved the area. The biggest love for us was the fact there were always loungers available by the pools whatever time of day we went for a swim. The pool areas had a very relaxed feel to them. The children’s pool had a great range of depths for younger children. The lifeguard was friendly. We paid for a day all inclusive at the sister hotel pollensa park down the road and had a fantastic time with daytime pool entertainment and splash park and the evening kids disco was a big hit. We were glad to get back to our peaceful apartments the next day though. We stayed in a deluxe studio with a rooftop jacuzzi and sunbeds. It was beautifully decorated and stunning. Unfortunately we barely got to use the rooftop due to the lack of shade. It really needed a parasol or similar to create some kind of shaded area. It was far too hot until sunset to use. One other little niggle we found quite strange was that for a self catering apartment we didn’t have a table and chairs in the apartment. So we either had to eat in full sun on the balcony or terrace with no shade or we tried dragging the balcony furniture into the apartment with only two chairs and had to eat in sittings which doesn’t make for a relaxing family mealtime. Obviously with older children it probably wouldn’t matter as much but for us with a 4yr and 7yr old mealtimes were important opportunities to get them out of the sun for a bit. Housekeeping was a bit hit and miss. The cleaning wasn’t done very often or particularly thoroughly but we tended to clean up after ourselves as we went along mostly. When we arrived we didn’t have the sofa bed made up which was frustrating arriving in the middle of the night. We weren’t provided with enough bedding for the four of us and the sofa bed only had a bottom sheet. We had to make do until the morning and then asked multiple times until we just found a laundry trolley and had to help ourselves. Towels were changed on request once but not a second time so again had to go looking for clean towels. I feel bad mentioning any negatives as we had such a lovely holiday but I think the negatives could easily be fixed so I hope that they are constructive. Overall the place is amazing and has such a lovely relaxing and calming feel to it. We would definitely visit again and already looking to book for next year.…
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Aug 30, 2023
Hola Olivia, Excellent!! It sounds like you've had an exceptional vacation at CABOT Las Velas. We have managed to provide a memorable vacation, fulfilling one of our main objectives. We appreciate your contribution, as it helps us to know some of our points of improvement; as well as those in which we are already unsurpassed. It will be a pleasure for us to see you again next summer. Best regards. José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have just returned from cabot las velas, after 1 week with my partner, and the in laws also stayed in another room. Our room was 301, right next to reception which was great as it has the bar. The room was large, large shower, large comfy bed, nice kitchen with kettle, microwave and toaster, large TV, comfy sofa, big wardrobe, good aircon, lots of usb ports, nice outdoor area with table, 4 chairs and a hottub that you fill yourself hot or cold. No umbrella for shade. We were very impressed with the room and really enjoyed staying there. The only downside was no privacy around the hottub, with next doors hottub very close with nothing in between. And the room was not cleaned until day 7! We asked and it never got done apart from we were given some more towels on day 3. Not good enough. The in laws paid more than us and when they arrived they had a tiny room, not sure which number, and asked to be moved. They moved to 222 which was bigger and had the roof terrace, but no wardrobe, just a hanging rail, and was much smaller than ours, but they did have the upstairs space. They also did not get the room cleaned until they complained. The smaller pool to the right of the reception is the one we used, plenty of beds and a pool shower. No life guard seen at all all week. The pool was warm and lovely, even if slightly on the small side. There are 4 buildings, for rooms beginning with 100, 200, 300 and 400. Building 3 is the one with reception and the bar and the big rooms, none with roof terraces. Building 4 only has 5 rooms with their own roof terrace by the pool. They looked nice from the outside. Buildings 1 and 2 also have some rooms with roof terrace. None of the roof terraces have umbrellas for shade, and some of them have narrow, windy stair cases which would be difficult to use for certain people. The TV had Google play so u can download Disney, netflix etc but you have to download and sign in every time, which is time consuming. We found it easier to cast from our phone to the TV, using the button on the remote. 10 min walk to the beach, 5 min walk to spar shop, great location. I would definitely recommend these apartments but make sure you know which sized room you are getting and consider your own needs. We fell lucky with the big room and other than the lack of cleaning it was really great. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from José Manuel Ariza, General Manager at Cabot Las Velas Apartments
Responded Aug 16, 2023
Hola Hughess, I perceive through your words that you enjoyed our entire structure in an ideal way! The fact of knowing that you approved our services reinforces our commitment to always continue to improve. We take note of all the comments and I will review with our housekeeper what could have happened. We would like to see you again soon. Best regards José Manuel (manager at CABOT Las Velas)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$90 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apartments las velas hotel pollenca
LOCATION
SpainBalearic IslandsMajorcaPort de Pollenca
NUMBER OF ROOMS
28
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Claim Your ListingCABOT LAS VELAS APARTMENTS - Updated 2023 Prices & Condominium Reviews (Port de Pollenca, Spain)
Frequently Asked Questions about Cabot Las Velas Apartments
Which popular attractions are close to Cabot Las Velas Apartments?
Nearby attractions include Playa del Puerto de Pollensa (0.5 miles), La Bicicleta Sports Bar (0.6 miles), and La Gola (0.7 miles).
What are some of the property amenities at Cabot Las Velas Apartments?
Some of the more popular amenities offered include a pool, a lounge, and free parking.
Which room amenities are available at Cabot Las Velas Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cabot Las Velas Apartments?
Guests can enjoy a lounge during their stay.
Is parking available at Cabot Las Velas Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Cabot Las Velas Apartments?
Conveniently located restaurants include Abbaco Natural Food & Sushi, Pizzeria Vitho cafe, and Restaurant Ca'n Josep.
Are there opportunities to exercise at Cabot Las Velas Apartments?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Cabot Las Velas Apartments?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Cabot Las Velas Apartments?
Many travelers enjoy visiting Puig de Pollenca (3.4 miles), Parroquia de Nuestra Señora de los Angeles (3.3 miles), and Lias La Tafona (3.3 miles).
Is Cabot Las Velas Apartments accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.