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Ibis Chihuahua

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Ibis Chihuahua
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144 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 19, 2016

On the plus side, we had hot water and a clean comfortable bed. However, the water pressure was not even enough for me to be able to adequately rinse my hair. And I would have preferred a sheet rather than the duvet type sheet enclosing a comforter. Luckily the air conditioner was excellent so we didn't burn up at night.... More 

Helpful?
Thank TaxLady30188
New York City, New York
1 review
4 of 5 stars Reviewed May 1, 2016

This hotel was everything you would expect from a European hotel.....I thought it was more than adequate for the fantastic price....rooms are small as they are in every European hotel but clean and comfotable

Review collected in partnership with Accorhotels.com

Helpful?
Thank davePPB
Pachuca, Mexico
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 28, 2015

This Ibis hotel is located about three miles from downtown Chihuahua and next to mayor streets and boulevards. It is built in a small shopping plaza, so you have all your basics covered. There is a convenience store next to the hotel (seven eleven style), a BBVA bank and a BANORTE bank. small coffee shops, restaurants, a hair stylists and... More 

Helpful?
2 Thank David Alfonso A
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for your comments forward to welcoming you back at Ibis Chihuahua Hotel. More 

Vero Beach, Florida
Level Contributor
143 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed April 29, 2015

Modern, comfortable hotel that looks oriented to the business traveler. Accepts credit cards. Very professional staff. Complimentary computer terminals. Good wifi. Excellent breakfast buffet which is not included but is cheap. Located right next to an Oxxo, a Scotiabank, and a plaza that has some restaurants. Walking distance to all the sights. No inexpensive lavanderias close by. Rooms are small... More 

Helpful?
Thank CBrandt77
perigueux
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

The service in this Ibis is completely lacking in training, the staff show no interest at all. The menu is completely Mexican where there should be some international dishes on the menu as well. Not worth stopping at.

Helpful?
Thank jacquifrance
Calgary, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 19, 2015

I stayed at this hotel for two nights in February. I was traveling with extended family on the Chepe. The hotel is centrally located with many conveniences and restaurants nearby. It is a newer hotel with comfortable and quiet rooms and the over all design is well thought out. I would say the hotel's pictures provide an accurate description of... More 

Helpful?
1 Thank M13L
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

Arriving late in the evening after a long journey on the railway from El Fuerte, quality local accommodation options appeared thin on the ground. In desperation we retreated to the safety of a chain hotel option, and ended up pleasantly surprised. Now, the rooms are small. One double bed, small writing bench, LCD TV on the wall, a slimline closet,... More 

Helpful?
1 Thank RandomPunter69
1 review
1 of 5 stars Reviewed September 20, 2014

Expect an Ibis, nothing more. It could be worse though when you have to face long lines at the front desk, no phone answering, misplacing a reservation, ugly breakfast. Magagement is ages away from a service standard. For less you can get a decent hotel in town.

Helpful?
Thank Luis Fernando A
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near... More 

Athens, Greece
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 2, 2014

Personnel not eager to help, when we asked for their help about the Chepe, they were too bored to even make a phone call. What they suggested was calling a local agency. The rooma were small and the bed sheets were not clean.

Helpful?
Thank Nikolas59
San Diego
Level Contributor
2 reviews
4 of 5 stars Reviewed July 27, 2014

We spent one night at the Ibis and were more than satisfied. The room is straightforward and a bit on the small side but was clean and the AC worked very well. The hotel seems rather secure and requires a room key for the elevator. The hotel is part of a small strip mall and has free parking downstairs. A... More 

Helpful?
Thank Pod_Kap
Ricardo U, Gerente at Ibis Chihuahua, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Chihuahua hotel is located in the Victoria shopping mall, close to the historic center and Chepe tourist train station, 0.6 miles (1 km) from the convention center and 5 minutes from the industrial park area. It has 126 modern, sound-proofed and air-conditioned rooms waiting to be booked. The hotel offers a daily buffet breakfast, a restaurant, a bar with a 24/7 snack service, free wireless Internet, private parking and access for people with reduced mobility. ... more   less 

Additional Information about Ibis Chihuahua

Address: Av. Benito Juarez Garcia 3115 | Col Centro, Chihuahua 31000, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $36 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Chihuahua 3*
Number of rooms: 126
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Hotel Style:
#2 Best Value Hotel in Chihuahua
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