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Ramada Encore Chihuahua

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Ramada Encore Chihuahua
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258 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Santa Fe, NM
Level Contributor
194 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Easy to find on major road at city's edge; lots of restaurants within a 3-5 minute walk. Room was a bit small, but comfortable for one person. Desk staff and manager were great! Parking was easy and secure. The breakfast was hot, but not the highest quality, therefore, only four stars from me.

Review collected in partnership with Ramada

Helpful?
Thank Overlooker
Monterrey, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Location is good, breakfast is edible, good enough to grab a quick bite and go to work. Rooms are clean and comfortable. They do have some design issues with the shower and the bathroom in general. Good if you're traveling on your own, not so sure for families or when sharing a room.

Review collected in partnership with Ramada

Helpful?
Thank David C
Chihuahua, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2016

Always a pleasure visiting this kind of hotels. Started with a very warm welcome and a discount! The room very clean, lots of hot water, comfortable bed, a nice view since i stayed at the 5th floor. Very modern and surrounded by several cool places to have breakfast/lunch/dinner. One of my favorites options in Chihuahua

Review collected in partnership with Ramada

Helpful?
1 Thank Ernesto R
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for all your kind comments about our property, Our Staff, guest services, food, and furthermore.... I am very happy to know we exceeded your expectations; that have always been our main goal. I have share your valuable review with every head departments and they felt proud of your nice recognitions. Thanks for that!!. Thank you as... More 

Chihuahua, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

Clean, modern rooms. Wifi Connection is very good. The bathromm has a nice big shower. Good breakfast and great staff.

Review collected in partnership with Ramada

Helpful?
1 Thank marielag110
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for noticing our Staff's guest service, we are positive sure that small details make huge difference, It is very pleasant that you found commfortable experienced both ways, our staff and our hotel!! thats great!!! I am very positive all the travellers will find your comment helpful and for us will be our pleasure to provide them... More 

Rancho Santa Margarita, California
1 review
2 of 5 stars Reviewed June 14, 2016

Everything was decent with our stay while at the hotel. Where we were disappointed was with the lack of help and understanding with extenuating circumstances beforehand. We had issues crossing the border in Juarez and were therefore forced to stay the night in El Paso. This caused us to miss the first night of our reservation at Ramada. I talked... More 

Review collected in partnership with Ramada

Helpful?
Thank timothyi318
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for sharing your experience at the Ramada Encore Hotel with the tripadvisor travellers. I’m sorry to read that you feel dissapointed with our service, we did not mean to look heedless to you. And I’ll try to explain why we were not able to help you the way you think we should. You made your reservation... More 

Level Contributor
8 reviews
3 of 5 stars Reviewed June 8, 2016 via mobile

I've stayed here a couple of times. It's well located. Rooms are ok. This last one look like the bathroom needed a paint job. Shower is awkward, showerhead on ceiling. The play loud music outside all day and all night.... woke me up numerous time since I was near the area where it plays. Room is not very well sound... More 

Helpful?
Thank Christian B
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for sharing your experience at the Encore Chihuahua Hotel with the tripadvisor travellers. I am pleased to read you have benefited from our very central location and that it made your stay comfortable in Chihuahua. I am sorry to read you would not were able to sleep that night, and our room did not meet your... More 

Albuquerque, New Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

My husband and I just returned from a 3 night stay here. The hotel is located in a new very safe trendy area of Chihuahua. There are plenty of places to eat, a Starbucks nearby, centrally located to grocery stores such as Wall-Mart and downtown. The hotel is very nice, clean, comfortable beds and although the rooms aren't huge they... More 

Helpful?
Thank RobzGirl
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, We would like to thank you for all your nice comments regarding our location, facilities, price - value, breakfast offer and furthermore... every lovely comments you already share about our Staff, really please us to keep up improving our offorts, reviews like yours give us the motivation to keep smiling and working for all the travellers. most important... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 12, 2016 via mobile

Just returned from 3 night stay for business. The positives: the staff was very friendly and helpful, location is convenient to many restaurants, clean and comfortable beds. Biggest complaint- the room felt vey dark, and the treadmill is really in need of replacement. The fitness center like most hotels tend to keep the room too warm. Also the air conditioning... More 

Helpful?
1 Thank Diana M
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for the feedback we really appreciate your review. Regarding the darkness of the room you mean, it is part of our brand standard for Encore Hotel. Anyway I already sent your request to the right place to be consider, we are sorry for that inconvenient. In the meantime we are working to replace the treadmill, and... More 

Las Cruces, New Mexico
2 reviews
3 of 5 stars Reviewed April 25, 2016

This was a decent hotel, the rooms are clean and comfortable. When I wanted to get a shirt pressed on Saturday I was told the laundry services were unavailable till Monday. Also they had a problem with their computers and on Saturday and Sunday I had to keep getting housekeeping to let me into my room since my key wouldn't... More 

Helpful?
Thank _afreyed
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, First I want to Thank you for sharing with us your review in Trip Advisor. Thank you for your valuable feedback, everyday we are working to get better in our service and we have made a lot of positive changes. You are right, I could say that usually we do not have regular shirt pressed requests from our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the newest and trendiest zone in town “CITADELA LIFE STYLE CENTER" a business district surrounded by more than 7 different restaurants, with special discounts, to choose, coffees, shops and casino, 10 minutes away from the main industrial parks, "fashion mall" and 15 minutes away from Downtown, Ramada Encore Chihuahua Hotel takes on a unique lifestyle hotel concept for the “always-on-the-go” business and leisure travelers. Ramada Encore has 118 stylish ensuite bedrooms, 4 spacious junior suites, 3 modern purpose built meeting room and a gym with the best view of town. All guest rooms feature a stylish wooden floored room with modern ensuite wetroom & power shower, free high-speed internet access, ipod clocks, work area, direct dial telephone, tea/coffee facilities, hairdryer and 32" flat screen TV. Overall Ramada Encore Hotel is the perfect choice for leisure or business travelers offering a place to relax in style and comfort at a reasonable price. ... more   less 

Additional Information about Ramada Encore Chihuahua

Address: Periferico de La Juventud 5700-3 | Citadela D1 Life Style Center, Chihuahua 31114, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $72 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Encore Chihuahua 2.5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#2 Family Hotel in Chihuahua
#2 Business Hotel in Chihuahua
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