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Ramada Encore Chihuahua

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Ramada Encore Chihuahua
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271 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Chihuahua, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very pleasant stay. Since the moment we came into the hotel they were all very diligent to our needs. While we were having some issues with one of our reservations the hotel manager was very prompt to solving the issues and warranty for our stay to be as smooth as possible. On top of that, the rooms... More 

Helpful?
2 Thank Saúl A
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This is the WORST HOTEL in all of Mexico. The air conditioner did not work for three days. It stopped working on Tuesday September 6, 2016. On the morning of Wednesday September 7, I informed them of the issue before going to the airport for my fuel audit. When I returned to the hotel that afternoon I inquired about the... More 

Helpful?
Thank Marcelo G
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just a great stay!!! I was ther not to long ago and the place is verry comfortable.. Ther have wifi so we're able to whatch movies !! Definitely I will go back with my friends... We need more places like that !!!

Helpful?
1 Thank KarenBono
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you so much for spending time to share your experience with other TripAdvisor travelers. We are pleased you had an enjoyable stay with us and greatly appreciate the compliments you had of our excelent guest service. We are especially happy to read that you enjoyed your movies in your room. As well as you say we have... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Everybody in the Staff is so attentive and friendly, the location is convenient, the rooms are comfortable and the place is beautiful. I will definitely recommend staying at the Ramada Encore in Chihuahua.

Helpful?
Thank lokszs
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest. Thank you for sharing your experience at the Ramada Encore Chihuahua Hotel with other Trip Advisor Travelers. I am happy to know that overall you have enjoyed your stay with us. I am pleased to read you have benefited from our very central location and that it made your stay comfortable in Chihuahua. I am also very happy... More 

Monterrey, Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel looks good from the outside and lobby, but my room looks older tan what really is. The AC is very loud, the bathroom has steains in the floor and Wall from the wáter that leaks all over the shower.

Review collected in partnership with Ramada

Helpful?
Thank robertogR5045WR
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you very much for taking time to share with other TripAdvisor users your experience at the Encore Chihuahua Hotel . I have also noted you comments with regards to the AC and the Bath and will ensure we provide you with a better room conditions for any future stays you may have with us. Actually I have... More 

Santa Fe, NM
Level Contributor
194 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed August 21, 2016

Easy to find on major road at city's edge; lots of restaurants within a 3-5 minute walk. Room was a bit small, but comfortable for one person. Desk staff and manager were great! Parking was easy and secure. The breakfast was hot, but not the highest quality, therefore, only four stars from me.

Review collected in partnership with Ramada

Helpful?
Thank Overlooker
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Thank you for sharing your experience to our trip advisor readers. I am very happy to hear that our front desk made your stay great. It's always nice to get compliments like yours when you don't expect it. I will also make sure our Front Desk Manager and his team are aware of how you enjoyed your stay here in... More 

Monterrey, Mexico
1 review
4 of 5 stars Reviewed August 16, 2016

Location is good, breakfast is edible, good enough to grab a quick bite and go to work. Rooms are clean and comfortable. They do have some design issues with the shower and the bathroom in general. Good if you're traveling on your own, not so sure for families or when sharing a room.

Review collected in partnership with Ramada

Helpful?
Thank David C
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you so very much for taking the time to share your experience from the Encore Chihuahua Hotel with other TripAdvisor users. We are pleased you had an enjoyable stay with us We're honored that you chose to stay with us during your Chihuahua City City Best Regards. Antonio Herrera General Manager More 

Chihuahua, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2016

Always a pleasure visiting this kind of hotels. Started with a very warm welcome and a discount! The room very clean, lots of hot water, comfortable bed, a nice view since i stayed at the 5th floor. Very modern and surrounded by several cool places to have breakfast/lunch/dinner. One of my favorites options in Chihuahua

Review collected in partnership with Ramada

Helpful?
1 Thank Ernesto R
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for all your kind comments about our property, Our Staff, guest services, food, and furthermore.... I am very happy to know we exceeded your expectations; that have always been our main goal. I have share your valuable review with every head departments and they felt proud of your nice recognitions. Thanks for that!!. Thank you as... More 

Chihuahua, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

Clean, modern rooms. Wifi Connection is very good. The bathromm has a nice big shower. Good breakfast and great staff.

Review collected in partnership with Ramada

Helpful?
1 Thank marielag110
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for noticing our Staff's guest service, we are positive sure that small details make huge difference, It is very pleasant that you found commfortable experienced both ways, our staff and our hotel!! thats great!!! I am very positive all the travellers will find your comment helpful and for us will be our pleasure to provide them... More 

Rancho Santa Margarita, California
1 review
2 of 5 stars Reviewed June 14, 2016

Everything was decent with our stay while at the hotel. Where we were disappointed was with the lack of help and understanding with extenuating circumstances beforehand. We had issues crossing the border in Juarez and were therefore forced to stay the night in El Paso. This caused us to miss the first night of our reservation at Ramada. I talked... More 

Review collected in partnership with Ramada

Helpful?
Thank timothyi318
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for sharing your experience at the Ramada Encore Hotel with the tripadvisor travellers. I’m sorry to read that you feel dissapointed with our service, we did not mean to look heedless to you. And I’ll try to explain why we were not able to help you the way you think we should. You made your reservation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the newest and trendiest zone in town “CITADELA LIFE STYLE CENTER" a business district surrounded by more than 7 different restaurants, with special discounts, to choose, coffees, shops and casino, 10 minutes away from the main industrial parks, "fashion mall" and 15 minutes away from Downtown, Ramada Encore Chihuahua Hotel takes on a unique lifestyle hotel concept for the “always-on-the-go” business and leisure travelers. Ramada Encore has 118 stylish ensuite bedrooms, 4 spacious junior suites, 3 modern purpose built meeting room and a gym with the best view of town. All guest rooms feature a stylish wooden floored room with modern ensuite wetroom & power shower, free high-speed internet access, ipod clocks, work area, direct dial telephone, tea/coffee facilities, hairdryer and 32" flat screen TV. Overall Ramada Encore Hotel is the perfect choice for leisure or business travelers offering a place to relax in style and comfort at a reasonable price. ... more   less 

Additional Information about Ramada Encore Chihuahua

Address: Periferico de La Juventud 5700-3 | Citadela D1 Life Style Center, Chihuahua 31114, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $68 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Encore Chihuahua 2.5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#2 Family Hotel in Chihuahua
#2 Business Hotel in Chihuahua
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