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Ramada Encore Chihuahua

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Ramada Encore Chihuahua
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286 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Fingal
Reviewed 4 weeks ago

The hotel its self was fine, but the young man on the front desk was not an asset to the hotel. I had to ask 3 times to get towels and he informed me he was short staffed however after the 3rd request a housekeeping made cam from nowhere and handed me towels. He then proceeded to tell me what...

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Helpful?
Thank John I
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, At the oneset, let me thank you for being our guest here in Ramada Encore Chihuahua, it was a real pleasure to having you stay with us. Also thank you again for sharing your review in this place. It is always disappointing to hear of our failures and particularly embarrassing for myself to learn that our room made...

Mexico City, Mexico
Reviewed November 2, 2016 via mobile

On the surface you would think the hotel is trying and maybe they are, but they fail. Internet that is mg limited, breakfast that is lacking any way you look at time, for example, during my stay coffee ran out. It's cheap though and that's the way you should look at it a cheap hotel trying to be cool....

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Helpful?
Thank Victor P
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for taking the time to write a review of your stay at our hotel. We appreciate and take very seriously all of our guests' feedback. We do apologize for the inconvenience of the internet. I really do not have clear why you say we fail. We have not any limit for our internet access. Let me...

Reviewed October 4, 2016 via mobile

The hotel is very comfortable and pretty. In the area you can find different restaurants with all kind of menus. The location great and the services very good. I will choose again without think twice.

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1Thank Alejandra M
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, At the onset, let me thank you for sharing your review on Trip Advisor, and much more for choosing our property in your visit to Chihuahua. As you mentioned, above our location is a privilege near many great places in the area. Every day we make our best effort to make you happy while you stay with us....

Chihuahua, Mexico
Reviewed September 20, 2016

This was a very pleasant stay. Since the moment we came into the hotel they were all very diligent to our needs. While we were having some issues with one of our reservations the hotel manager was very prompt to solving the issues and warranty for our stay to be as smooth as possible. On top of that, the rooms...

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2Thank Saúl A
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for taking the time to post on this site your valuable opinion and your kind comments, they push and encourage us to keep on working on the daily basis for all the travellers. I’ve already shared them with all the staff. Our goal is not only meet the needs of each and every guest we serve,...

Reviewed September 13, 2016 via mobile

This is the WORST HOTEL in all of Mexico. The air conditioner did not work for three days. It stopped working on Tuesday September 6, 2016. On the morning of Wednesday September 7, I informed them of the issue before going to the airport for my fuel audit. When I returned to the hotel that afternoon I inquired about the...

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Helpful?
Thank Marcelo G
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for taking the time to write a review of your stay at our hotel. We appreciate and take very seriously all of our guests' feedback. It is always disappointing to hear of our failures and particularly embarrassing for myself to learn that our systems and people failed to deliver a solution on this occasion. I have...

Dubai, United Arab Emirates
Reviewed September 12, 2016 via mobile

Just a great stay!!! I was ther not to long ago and the place is verry comfortable.. Ther have wifi so we're able to whatch movies !! Definitely I will go back with my friends... We need more places like that !!!

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1Thank KarenBono
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you so much for spending time to share your experience with other TripAdvisor travelers. We are pleased you had an enjoyable stay with us and greatly appreciate the compliments you had of our excelent guest service. We are especially happy to read that you enjoyed your movies in your room. As well as you say we have...

Minneapolis, Minnesota
Reviewed September 8, 2016

Everybody in the Staff is so attentive and friendly, the location is convenient, the rooms are comfortable and the place is beautiful. I will definitely recommend staying at the Ramada Encore in Chihuahua.

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Thank lokszs
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest. Thank you for sharing your experience at the Ramada Encore Chihuahua Hotel with other Trip Advisor Travelers. I am happy to know that overall you have enjoyed your stay with us. I am pleased to read you have benefited from our very central location and that it made your stay comfortable in Chihuahua. I am also very happy...

Monterrey, Mexico
Reviewed September 2, 2016

The hotel looks good from the outside and lobby, but my room looks older tan what really is. The AC is very loud, the bathroom has steains in the floor and Wall from the wáter that leaks all over the shower.

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Thank robertogR5045WR
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you very much for taking time to share with other TripAdvisor users your experience at the Encore Chihuahua Hotel . I have also noted you comments with regards to the AC and the Bath and will ensure we provide you with a better room conditions for any future stays you may have with us. Actually I have...

Santa Fe, NM
Reviewed August 21, 2016

Easy to find on major road at city's edge; lots of restaurants within a 3-5 minute walk. Room was a bit small, but comfortable for one person. Desk staff and manager were great! Parking was easy and secure. The breakfast was hot, but not the highest quality, therefore, only four stars from me.

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Thank Overlooker
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Thank you for sharing your experience to our trip advisor readers. I am very happy to hear that our front desk made your stay great. It's always nice to get compliments like yours when you don't expect it. I will also make sure our Front Desk Manager and his team are aware of how you enjoyed your stay here in...

Monterrey, Mexico
Reviewed August 16, 2016

Location is good, breakfast is edible, good enough to grab a quick bite and go to work. Rooms are clean and comfortable. They do have some design issues with the shower and the bathroom in general. Good if you're traveling on your own, not so sure for families or when sharing a room.

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Helpful?
Thank David C
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you so very much for taking the time to share your experience from the Encore Chihuahua Hotel with other TripAdvisor users. We are pleased you had an enjoyable stay with us We're honored that you chose to stay with us during your Chihuahua City City Best Regards. Antonio Herrera General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located in the newest and trendiest zone in town “CITADELA LIFE STYLE CENTER" a business district surrounded by more than 7 different restaurants, with special discounts, to choose, coffees, shops and casino, 10 minutes away from the main industrial parks, "fashion mall" and 15 minutes away from Downtown, Ramada Encore Chihuahua Hotel takes on a unique lifestyle hotel concept for the “always-on-the-go” business and leisure travelers. Ramada Encore has 118 stylish ensuite bedrooms, 4 spacious junior suites, 3 modern purpose built meeting room and a gym with the best view of town. All guest rooms feature a stylish wooden floored room with modern ensuite wetroom & power shower, free high-speed internet access, ipod clocks, work area, direct dial telephone, tea/coffee facilities, hairdryer and 32" flat screen TV. Overall Ramada Encore Hotel is the perfect choice for leisure or business travelers offering a place to relax in style and comfort at a reasonable price. ... more   less 

Additional Information about Ramada Encore Chihuahua

Address: Periferico de La Juventud 5700-3 | Citadela D1 Life Style Center, Chihuahua 31114, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $63 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Encore Chihuahua 2.5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#2 Family Hotel in Chihuahua
#2 Business Hotel in Chihuahua
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Questions & Answers

Here's what travelers have asked, with answers from Ramada Encore Chihuahua staff and other travelers.
4 questions
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Hayle, United Kingdom
3 months ago

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Questions? Get answers from Ramada Encore Chihuahua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors or executive floors have really good complementary add-ons.”
 of 5 bubbles sa_libz_na, Sep 20, 2016 | Read review
“Higher floors would probably have a better view, my 1st floor room was facing the parking lot...”
 of 5 bubbles _afreyed, Apr 25, 2016 | Read review
“5th floor has separate key card access providing an additional sense of security--who would not like this!!!”
 of 5 bubbles r0naldjm, Mar 9, 2016 | Read review
“Fourth floor was nice- 410 was quiet”
 of 5 bubbles emilyz808, Apr 4, 2015 | Read review
“seems that the 1st floor rooms are much nicer and clean”
 of 5 bubbles fernandoe520, Oct 2, 2014 | Read review
5 of 5
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