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BEST WESTERN Cumbres Aeropuerto

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51 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Denver, Colorado
Reviewed yesterday NEW

I recently stayed at the best Western in Chihuahua. It was my second stay at the hotel. The amenities are exceptional and the staff is one of the best I've encountered. I travel frequently so, I was very impressed.

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Helpful?
Thank 478jont
Berkshire, United Kingdom
Reviewed December 21, 2015 via mobile

I arrived in Chihuahua expecting to get straight on an overnight bus, however the route I wanted was fully booked for 2 days! I jumped in a taxi at 11pm and arrived at the Best Western, and was greeted very courteously- just perfect after my issues with the bus! Luckily there were rooms available, and good wifi where I was...

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Thank plocky88
Hebden Bridge, United Kingdom
Reviewed August 16, 2015

We stayed at the hotel only for a night, arriving late and leaving early the following morning. Check-in was swift and efficiently handled. Our room was very spacious and clean. We used the business centre to print our boarding passes for free. Wifi was also free but was very slow from our room. The buffet breakfast which was included in...

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Thank Hannisze
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Hannisze; Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate...

Phoenix, Arizona
Reviewed February 22, 2015

We enjoyed our stay. I can with my father in law, who has been here two years go. Very friendly staff, clean rooms rich food(I love Mexician food) the weather was coolish in February so the heater in the room was a blessing. If or when I come to chihuahua again I'll be sure to come back.

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1Thank PETER B
Best Western C, Gerente at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Peter B, Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't...

Reviewed November 19, 2014 via mobile

I stayed at Best Western hotel for 2 nights. The didn't give me points neither nights for my stay. When I called to support, they said they didn't know that hotel. What?!. Now staying only in Holiday Inn.

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Thank Pavel T
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Mr. Pavel, Perhaps there was an mistake , we are here to help and of course we give points for their night once already rewards member of our rewards program. We invite you to return with us to give us the opportunity to take this bad taste in his previous stay . We're at your service. Sincerely, Salcido Byanca...

orange county, United States
Reviewed August 27, 2014

the quote for the room was wrong, it was not what was said & when we arrived it was too late for me cancel and find another room, I was very disappointed having to argue with the front desk on what the price should be and what the price was in the late night check in.

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1Thank Leslie W
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Leslie, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Wilson, Wyoming
Reviewed May 28, 2014

to begin with this was our second stay, the first was so good we wanted to stay again on our way from Mazatlan to Denver. We missed the turn to where the hotel was (it was dark and the streets are not well marked) so it took us some time find it. the parking was secure which is another reason...

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4Thank jack G
Best Western C, General Manager at BEST WESTERN Cumbres Aeropuerto, responded to this review

Dear Jack, We appreciate your opinion, we are at your service , we hope to return soon . If you need to contact us please mark us on the phone +52 614 420 9000. Thanks again. Sincerely, Byanca Salcido. BEST WESTERN Cumbres Aeropuerto

Moorestown, New Jersey
Reviewed January 21, 2014

I just spent one nite here, in at 10 pm and out at 5:45 am, but I was impressed. There was an oxxo across the street (like a 7-11), and i really didn't want room service, just a quick snack. I asked the receptionist if it was safe for me to go out alone to the oxxo store, and he...

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4Thank Sue T
Killeen, Texas
Reviewed December 31, 2013

We stayed here for one night to catch a early morning flight. The hotel seems well kept and provides complimentary snacks, hot dogs & soft drinks in the evening till 8pm. Most rooms face an inner court yard with a pool, however as soon as you enter the room the bedding is right by the door and viewable from the...

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3Thank Jose F
Canada
Reviewed July 22, 2011

I stayed here for one night while ferrying a new aircraft from Canada to Peru. This hotel is not a new property, but it is well maintained and quite clean. The staff are very courteous and friendly. The hotel is built around a circular courtyard that contains a swimming pool in the middle. This has advantages and disadvantages: If you...

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4Thank solotravellerCanada
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN Cumbres Aeropuerto is located on the most important area of Chihuahua's south. It does not matter If you are traveling for business or leisure. At BEST WESTERN Cumbres Aeropuertoyou will find a wide arrange of complimentary amenities to fit your needs. Our professional and courteous staff will offer you the personal attention you need to make this a remarkable stay. ... more   less 

Additional Information about BEST WESTERN Cumbres Aeropuerto

Address: Vialidad Ch-P y Nueva Espana Avenue | Marmol Viejo, Chihuahua 31063, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $46 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cumbres Aeropuerto 2.5*
Number of rooms: 54
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Hotel Style:
#4 Business Hotel in Chihuahua
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Cumbres Aeropuerto staff and other travelers.
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Questions? Get answers from BEST WESTERN Cumbres Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you need quiet room, ask the front desk staff for a room that does not face the swimming pool.”
 of 5 bubbles solotravellerCanada, Jul 22, 2011 | Read review
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