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Crowne Plaza Hunter Valley

Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Crowne Plaza Hunter Valley
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1,541 Reviews from our TripAdvisor Community

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Showing 1,525: English reviews
Sydney, Australia
Reviewed December 13, 2015

Stayed for the weekend of the Cold Chisel concert for my partners birthday. She absolutely loved it. The room was big and had everything we needed. We sought advice from the information desk on the Saturday morning of where to eat in the area and sights to see. The gentleman on the desk gave us excellent recommendations all of which...

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Helpful?
Thank Warren P
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear Warren P Thank you for your recent review of Crowne Plaza Hunter Valley. I am so pleased to read that your partner really enjoyed the stay with us an Happy Birthday to her. I am glad you chose our resort to celebrate. Really looking forward to welcoming you back again soon. Kind regards Robert Coates General Manager

Melbourne, Australia
Reviewed December 12, 2015 via mobile

We arrived for a Business Function, and with 120 guests arriving from all all Australia and Asia, we found the Plaza to offer great service in the all the Function Rooms, Bars and Restaurants. Rooms were clean and modern, (only issue was low water pressure in the shower). Golf Course was in good condition and the pool was of a...

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Helpful?
Thank Mick A
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Thank you Mick A for your review. Great to read that you enjoyed your stay and I hope to welcome you back again soon. Sincerely Robert Coates General Manager

Sydney
Reviewed December 4, 2015 via mobile

We booked a 2 bed villa add my parents in law were visiting from the UK and I felt they must see the Hunter. I'll be honest, I booked this hotel by mistake, I thought it was closer to the Hunter Gardens! One of my better mistakes! Great room, comfy beds, fabulous large swimming pool and a great evening meal...

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Helpful?
Thank ann c
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear ann c Thank you for your recent review of Crowne Plaza Hunter Valley. I am so pleased that you enjoyed your stay and that you accidentally booked us is a funny mistake and I hope you can return for another great stay soon. Kind regards Robert Coates

Sydney, Australia
Reviewed December 3, 2015 via mobile

We stayed in the three bed room apartment for my son's wedding. Firstly, the rates were really high. The problem is the quality of the rooms did not meet the high cost. The rooms are not refreshed daily. At $800 per night they should be. The adverts talk about a washing machine there was none. When I called reception no...

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Thank BloodDr
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear BloodDr Thank you for your candid review. We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Sydney, Australia
Reviewed November 29, 2015

I have been lucky enough to stay at this hotel a number of times and I always enjoy every minute of it. This time I stayed in a 2 bedroom villa which was clean, very spacious and good working air con. We enjoyed the use of the pool on the 40 degree day we had however the lounge chairs were...

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Thank Jayne L
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear Jayne L Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I apologise for the confusion with the voucher not being utilised against your spa treatment. Thank you for your kind words about our Redsalt breakfast....

Sydney, Australia
Reviewed November 28, 2015 via mobile

Reception on check in were pleasant. However,ringing the week before to confirm booking, I was tossed around a never ending loop of phone transfers that eventually hung up on me. After calling again & being transferred & put on hold & transferred! I was finally able to speak to a human. Room was clean, modern, well stocked even with bug...

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1Thank HiggoandPiggo
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear HiggoandPiggo Thank you for your recent review of Crowne Plaza Hunter Valley. Firstly I apologise for the trouble you experienced whilst trying to call into the hotel and do hope you can stay with us again to see how great we can be. Kind regards Robert Coates General Manager

Reviewed November 28, 2015 via mobile

We are very disappointed with the experience. We arrived for our meal at 8:35pm and we eventually left at 10:00 pm hungry because our meals were still not ready. The prices are high but unfortunately the service was very poor. There is an abundance of accommodation in the Hunter Valley. My advice...choose somewhere else.

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1Thank Greg D
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Hi Greg D Thank you for taking the time to review your stay with us. Firstly I must apologise for the wait you experience but I am unsure whether you were dining in Redsalt or in The Lovedale. I feel this may have impacted on your stay and I sincerely apologise for this. Kind regards Robert Coates General Manager

Reviewed November 27, 2015 via mobile

Stayed at the hotel for a conference. Staff are extremely friendly and very helpful. The hotel is well equipped to deal with large groups. The villas appear dated from the outside but are very pleasant inside. Breakfast buffet was comprehensive and they had barista coffee available. The only let down was the fruit selection - I was sick of melon...

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Thank xoxLuxyxox
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear xoxLuxyxox Thank you for your kind words regarding our friendly staff and great feedback on the breakfast in Redsalt restaurant. I really appreicate you taking the time to comment on you stay. Kind regards Robert Coates General Manager

Melbourne, Australia
Reviewed November 25, 2015

We recently stayed here as guests of a wedding. We enjoyed the large pool and option to drink/eat by the pool. ( there were swimming bugs in the pool though ) I loved the large outdoor life-size chess, kids carousel and train although we didn't get to utilise them we would if we had time. Great to have a spa,...

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Thank LisaTomQC
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear LisaTomQC, Many thanks for taking the time to provide feedback on your recent stay. It was disappointing to read your stay was disrupted by the noise from the marquee. The allocating of rooms is an area in which we take much care however it's evident we've missed the mark on this occasion. Please accept my sincere apologies. I would...

Reviewed November 24, 2015 via mobile

Crowne Plaza have a strange booking system and if booking for more than one villa they send two separate emails with reservation details and the only difference is one digit in the reservation number which may mislead you as to the real cost as it will be the total of the two emails! A pity as that creates much angst...

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Thank travellinggoodies
Robert C, General Manager at Crowne Plaza Hunter Valley, responded to this review

Thank you travellinggoodies for taking the time for your review. Our apologies for the inconvenience of receiving multiple confirmation numbers for multiple bookings. We are reviewing the process and looking into optimizing the experience for our guests and make the process of multiple reservations easier and clearer. Thank you again for taking the time to share your valuable feedback with...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded by picturesque vineyards and golf course greens and framed by the rugged Brokenback Ranges, Crowne Plaza Hunter Valley epitomises the best in award winning hospitality and deluxe accommodation. Just two hours drive north of Sydney and ideally located on Wine Country Drive, the hotel offers easy access to wineries and attractions and is the perfect place for a carefree break or stimulating meeting. Crowne Plaza Hunter Valley offers deluxe king or twin rooms, spa suites and two and three bedroom self-contained villas, allowing plenty of room for you to relax. To complement your stay, why not enjoy our extensive range of on-site facilities? Rejuvenate your body at our Tea Tree Spa, reward your palate at one of our restaurants or bars, enjoy a round of golf on the 18 hole golf course, or relax in the 25 metre outdoor heated pool. You can enjoy the full range of our on-site facilities while the kids are entertained by a selection of supervised kid-friendly activities in the on-site Water Dragons Club. Crowne Plaza Hunter Valley's premier location and dedication to outstanding personal service has secured its reputation as the hotel of choice in the Hunter Region. ... more   less 

Additional Information about Crowne Plaza Hunter Valley

Address: 430 Wine Country Drive, Lovedale, Cessnock, New South Wales 2325, Australia
Location: Australia > New South Wales > Greater Newcastle > Cessnock > Lovedale
Price Range: $125 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hunter Valley 4.5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza Hunter Valley Hotel Lovedale
Crowne Plaza Lovedale
Crowne Plaza Hotel Lovedale
Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hunter Valley staff and other travelers.
6 questions
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Singapore, Singapore
Singapore, Singapore
Gosford, Australia
2 months ago
Sydney, Australia
Sydney, Australia

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Questions? Get answers from Crowne Plaza Hunter Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor villa is preferred.”
V8399VQsandym, 2 days ago | Read review
“The villas are nice”
MaurizioJVNTS, 6 days ago | Read review
“Villas are lovely, but they are a way from the main restaurants.”
StacyL280, 1 week ago | Read review
“Try get a room attached to the main building”
danielcX3255XJ, 1 week ago | Read review
“For a family or group ask about their 3 bed-roomed villas.”
L7019QRdavidr, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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