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Sittrakala Estate Chithragala, Hambantota, Tangalle 82000 Sri Lanka
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Traveler (3018)
Pool & Beach (440)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hambantota
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 11 in Hambantota
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
An unspoiled personal tropical paradise on the southern coast of Sri Lanka. Our spacious rooms create a sense of privacy and relaxation. You can enjoy the finest authentic Sri Lankan cuisine at Bojun Hala, our all day dining restaurant. The unique Artisan Village showcases the local craftsmen allowing guests to absorb the cultural background of the South Coast. Visit the 18-hole golf course or rejuvenate at the signature CHI Spa and discover Shangri-La! Our promise ‘Shangri-La Cares’ comes straight from the heart. It underpins the caring spirit of our brand and guides our unrelenting efforts to ensure your well-being and comfort. As part of our ongoing efforts to create a trusted and nurturing environment for you, we have embraced a series of safety standards and precautionary measures.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Golf course
Mini golf
Aerobics
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Romantic
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
43Car recommended
Grade: 43 out of 100
11Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1740Reviews117Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
ANNUSHREE JAIN wrote a review May 10
Jaipur, India3 contributions1 helpful vote
+1
Shangri La Hambantota offers executive rooms , suites and extensive dining choices with heartfelt staff members and A variety of cuisines. We had a perfect Honeymoon 💕 stay here for two days and it was fabulous the property is very beautiful, At the end point of Sri Lanka. But they don’t provide shuttle service free of cost which is required because the property is very very large so one cannot Walk and go everywhere. Chef Ramasamy Jebanesan (Indian chef) excellent!! He was highly communicative, accommodating, professional, He is very Helpful and calm. He is very understanding in listening to our food allergies and specifications . He made fabulous Indian food for us in Sri Lanka and it was a great experience dining with him. He was totally aware of Indian culture and pure veg (jain) food what he made for us during our stay. Highly highly recommendable place to visit and for pure veg Jain people. Shangri la
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Date of stay: April 2022Trip type: Traveled
Room Tip: Great golf experience place Good Indian food by chef Ramasamy jebanesan Take cute pretty swim...
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 3 days ago
Dear Annushree Thank you for selecting Shangri La Hambantota as your preferred romantic destination and It gives us great joy to be able to read such a wonderful review following your stay at our hotel. It is wonderful to note that you enjoyed our Chefs special dishes where each offers different cuisine and taste to your palate. Your complements will be shared with the team and especially with Chef. Once again, thank you so much for sharing your experiences with us. We hope we will continue to inspire you and create fascinating experiences on all future visits. Till then Ayubowan Moshi Perera General Manager
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G6601RTchrism wrote a review May 9
Toronto, Canada43 contributions10 helpful votes
Stayed overnight, main objective was to play golf. Warm and efficient welcome at reception and shown to our rooms in no time at all. Shout out to the pro shop for sorting our rounds with a minimum of fuss. Course was in great shape despite unusual rainfall for the season having flooded three holes. Played two rounds, would suggest using the local caddies, good course knowledge. Good service thru the complex. Used the buffet for all meals and was very satisfied with the variety and quality.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Lots of parking available.
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 3 days ago
Dear G6601RTchrism, Thanks for sharing and glad you had an awesome time with us. We appreciate you highlighting the golf course and team. Your complements have been shared with them. We look forward to your return visit to enjoy the colorful joys of life soon. Till then Ayubowan Moshi Perera General Manager
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Ranushi J wrote a review May 8
Colombo, Sri Lanka167 contributions63 helpful votes
Every single thing was amazing at this hotel! They did everything perfectly. My kids and I had a lovely time there. Everyone was very helpful. The kids loved their very own buffet. Their play area was lovely and clean. The 3 pools were amazing! Only two issues to report here though. 1. On the activity board of the kids activity club they mentioned that it was kite making day. I went in with the kids to do this activity a little later than the said time. The place was occupied by 2 attendants of whom one was very unhelpful and downright rude! She coldly told me that the said activity is not available and to go check in their proshop to buy a kit if I needed one. Which I did by the way, only to be told by the lovely lady at the shop that they do not sell kites there... 2. After informing the concierge that we were checking out, we were waiting for room service to pick up the luggage. A good 15 mins passed and we finally decided to pull our own luggage there. So my husband and I was dragging the suitcases and 3 children (all under 4) for a good distance until we reached the reception. Seeing us hauling our own luggage they all ran up to help. We were informed that the concierge had not informed the front office regarding our check out. These two incidents created dents in our experience. But we would surely go back. This was one wonderful hotel to stay in. Best one so far in sri lanka.
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Date of stay: April 2022Trip type: Traveled
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 3 days ago
Dear Ranushi J Thank you very much for taking the time to craft such a wonderful narrative of your recent Shangri la Hambantota experience. Your words and observations truly very much appreciated, and we would take every possible steps to correct the miscommunications. We assure that such repetitions will not occur in future. We convey our sincere apology if any inconvenience was caused during your stay. We all look forward to welcoming you back on a future occasion for a much improved experience. Till then Ayubowan Moshi Perera General Manager
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Travellinggoalgent wrote a review Apr 2022
Ghent, Belgium817 contributions237 helpful votes
+1
This is a wonderful resort. The gardens are lush, tropical and green. The Indian Ocean offers a fabulous back drop. The staff are friendly, engaging and there to give you a happy holiday. Although there are many rooms and suites, the hotel never feels crowded. The adults only pool is fantastic. For kids there are plenty of possibilities too. There are different F&B options: buffet restaurant, an Asian restaurant and the club house. We really enjoyed the buffet restaurant for breakfast/ dinner, but also enjoyed the food at the Club House (this is a golf resort) and the Asian restaurant. This offers both Indian/ Asian options. The service at the hotel is excellent. We had a fantastic time and are going back later this year (summer).
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Date of stay: April 2022
Value
Location
Service
Room Tip: Book a Indian Ocean view room to get fabulous views from your balcony.
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Gordon D, Thank you so much for the review of your experience with us and we thank you for selecting Shangri La Hambantota as your preferred holiday destination. It is truly rewarding to note that you have observed beauty and the services offered are excellent in our hotel and we are sure that you have gathered many fond memories which will treasure. We will share your positive feedback among the team and we are sure it will encourage our team members to serve even better. We do look forward to your return visit in the summer. Till then Ayubowan Moshi Perera General Manager
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nadimini wrote a review Apr 2022
1 contribution
We had a one night stay as a family, the staff was friendly and helpful but thats as far it was. As a 5 star hotel all other facilities were disappointing and didn’t meet expectations. To name a few when the toilets were flushed there was a bad odour from the drainage. We also noticed visual stains on carpet and the cushions/chairs. Dinner buffet was nothing over the board and 5 star like but a regular buffet found anywhere else. All in all we won’t be visiting again.
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Date of stay: April 2022Trip type: Traveled
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Nadimini We thank you for your feedback which we are naturally disappointed to note. First and foremost we convey our sincere apology if any inconvenience was caused. We do hope that you will afford us an opportunity to restore your faith in us for a better experience next time. Ayubowan Moshi Perera General Manager
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Floozette wrote a review Apr 2022
Arundel, UK29 contributions17 helpful votes
+1
This hotel has a lot going for it but doesn’t quite live up to its 5 star billing. It is located in large grounds with the sea on one side and a stunning golf course behind it. The main pool is lovely and not too deep so perfect for relaxing. The beach is close by but the sea is extremely rough so you cannot safely swim in it. The rooms are spacious, showers are great and the linen is high grade and soft. The golf course was beautiful and the staff in the golf shop so helpful in arranging a round with club hire and a buggy for us. We ate in the main restaurant (buffet) each night as there is nowhere to go out locally. We found the food some of the best we have ever experienced in a buffet. The chefs are visible right there busily woking up food and serving it so it is incredibly hot, fresh and regularly replenished. The choice is extensive with them trying to cater for Asian, local and international tastes. Every lunch and dinner had different choices and so we never tired of eating there even though it was for 7 days. The chefs, the waiting staff and the table clearing staff are so hard working and even when clearly flat out busy, ready to help you whether answering questions, trying to accommodate special requests or giving you a smile and greeting. The only disappointing aspect of the hotel for us was where to go for a nice evening drink. There are 3 places, all of which have a drawback. Firstly, there is a beautiful top floor bar with a view which no one knows is there so it is empty and thus has no atmosphere. Secondly, rather than have happy hour there, which would make a wonderful location for a sunset drink, happy hour is at the golf club bar which is tucked away at the back of the hotel and unfortunately had an extremely limited menu. So if you had checked out the cocktail menu earlier in the day and earmarked your cocktail of choice, you may well be disappointed as the majority will not be available to you, even if they cost the same as those on the reduced menu. Thirdly, the pool bar, which should be the busiest bar during hot days, has terribly slow service and unfortunately the only rude staff we experienced at the hotel. Unfortunately their bad attitude and service was a topic of discussion amongst many of the guests and it seemed our view was not an isolated one. If people enjoyed the drinks experience then you would get more revenue so it would be win win. So Shangri La, I really do think if you could sort out the drinks and social side of your hotel, people would experience the full 5 star hotel we know you can be.
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Date of stay: April 2022Trip type: Traveled
Room Tip: It is easy and inexpensive to hire clubs, a buggy and book a round of golf once at the resort.
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1 Helpful vote
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Floozette, Thank you for your recent stay and for such a detailed review. Some great highlights and also some good feedback for us to work on. We sincerely regret if there were any inconvenience during your stay and the interactions with some of the team which need improvement. Thank you for your suggestions and observations which we welcome for us to continually refine the services and facilities to meet our guest needs. Wishing you a wonderful summer ahead and we look forward to your next visit for a better service. Ayubowan Moshi Perera General Manager
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AJshan wrote a review Apr 2022
Sydney, Australia108 contributions45 helpful votes
We stayed 3 nights. The checkin experience was very lousy for a golf resort and spa. The checkin staff are the least engaged and the arrival checkin area was gloomy. The rooms are still in great condition and really beautiful rooms. I don’t understand why we were allocated rooms so far from the main restaurant and pool etc. the main pool is very well maintained, looks nearly new. The adult pool is also gorgeous. The kids pool and the slide is very popular. The water fountain area for kids needs immediate revamp, it’s slippery and dangerous. The food at the main restaurant is good but very repetitive everyday. Buffet for all the meals on most of the days so the focus seem to be on too big spread than the quality and taste, however they do serve Indian, western, chinese etc. the desserts were really really nice. I had cocktails from the pool bar and it was very bad compared to other hotels I stayed in this trip. The staff at the restaurant and the pool were really nice. However the hotel seem to struggle with poor management and guidance. The checkout experience was lousy again. I called the spa to book massage and very bad experience over the phone, and they said they were closer. The equipments in the kids rooms were broken. Overall our kids enjoyed the pool and the spacious comfortable rooms. However we felt the over experience didn’t meet our expectations for a shangrila hotel stay .
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Date of stay: April 2022Trip type: Traveled
Room Tip: Book BB and eat at the Ulpotha restaurant
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1 Helpful vote
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Ajanthan S, Thank you for selecting Shangri La Hambantota as your holiday destination and sharing your rounded feedback. Please accept my apologies for some of the shortfalls experienced but delighted that it did not deter you from having a good overall stay. Your feedback on the areas highlighted for improvement have been noted with the team. Once again, thank you so much for sharing your experiences with us. We do hope that you will return soon to have an improved experience. Ayubowan Moshi Perera General Manager
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Samantha Tenduf-La wrote a review Apr 2022
Sri Lanka1 contribution
Shangri-La Hambantota never fails to exceed our expectations. From the fantastic food at the buffet to the overall can-do attitude from all staff members we absolutely loved our stay this time. I especially love that the buffet almost always had a children's buffet which has kid-friendly utensils and low buffet tables for small children to reach. On the odd occasion where it wasn't available the chefs were always accommodating and were always offering extra items for the kids like french fries and pizza. Special mention goes to Janaka and Darshini who made our son feel very special on his birthday which we celebrated at the hotel. The rope assault course was incredibly fun as usual and we look forward to the water sports facility being added to the course. The trapeze was also great fun and we love all the slides in the swimming pool. It is truly a paradise for children! Moshi, the General Manager was friendly and interesting and we really enjoyed meeting with him. Thank you to the entire team at Shangri-La Hambantota for making our stay absolutely perfect!
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Date of stay: April 2022
Rooms
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Service
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Samantha Thank you so much! We are so pleased you had an amazing time with us and thank you again for taking the time to share this. We look forward to welcome you back again and should you need any assistance, please do not hesitate to reach out Ayubowan Moshi Perera General Manager
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Simon M wrote a review Apr 2022
39 contributions4 helpful votes
An incredibly unique resort which I want to highlight and recommend for the following reasons: - Quality of food. - Nature and grounds of the resort. - Options at kids club. - Comfort and standard of accommodation. - Level of detail of the managers at all levels across the property. - Excellent golf course complete with an amazing array of wildlife. - Standard and options of swimming pools and activities. We had a genuinely amazing time and our daughter absolutely loved it. She was forever wanting to be in the pool or playing inside kids club.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Simon M, We are delighted that you chose to spend your holiday with us and even more so, in delivering unparalleled excellent service and gifting you with wonderful memories to look back on fondly. The team are truly proud yet humbled by your kind words. We do look forward to your return to us very soon. Ayubowan Moshi Perera General Manager
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Alexandra N wrote a review Mar 2022
4 contributions
Shangri La Hambantota was simply amazing, everything was perfect during our 7 nights stay, from vegetation to having fun and also food. It is a really nice and clean resort! Thank you, Prithvi, for our magic wedding at Shangri La Hambantota! Thanks to the pool stuff for always watching our kids, even when we were next to them! Thanks to the main restaurant manager for being so kind! Thank you, Rifka, for all your good advices! Thank you all!
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Date of stay: March 2022
Rooms
Cleanliness
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Response from Moshi Perera, General Manager at Shangri-La Hambantota
Responded 2 weeks ago
Dear Alexandra N, Thank you for choosing to celebrate your special day with us and sharing your experience here. We sincerely appreciate you recognizing the team and the individual touches made by some of them that have truly stood out in your experiences of the holiday. I know that they are proud to have had the opportunity to make these treasured memories for you and the family. Wishing you a wonderful life together for many more years to come and we look forward to seeing you again. Until we meet again. Ayubowan Moshi Perera General Manager
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PRICE RANGE
$144 - $270 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaSouthern ProvinceTangalleHambantota
NUMBER OF ROOMS
274
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Frequently Asked Questions about Shangri-La Hambantota
Which popular attractions are close to Shangri-La Hambantota ?
Nearby attractions include Traditional Masks & Dance Conservation Center - Tukkawadu Generation (0.5 miles).
What are some of the property amenities at Shangri-La Hambantota ?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Hambantota ?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hambantota ?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Hambantota ?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Shangri-La Hambantota ?
Conveniently located restaurants include Chill pill, Seven Two Note 720, and Sanekvin Restaurant.
Are there opportunities to exercise at Shangri-La Hambantota ?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Shangri-La Hambantota have airport transportation?
Yes, Shangri-La Hambantota offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Hambantota ?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hambantota offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Shangri-La Hambantota have any great views?
Yes, guests often enjoy the ocean view available here.