Service is not this hotels strength. The Breakfast Restaurant resembles a train station, with poor layout and no theme at all. The staff looks miserable, is unfriendly and only cleans tables. Housekeeping Services are inconsistent, one day there are amenities, the other, are none. Twice I did not receive a wake up call from the front office. The Hotel relies on as much self service as possible. We had booked meeting rooms and struggled every day to find a waiter. This Hotel is not for Business people.
We were here with the whole family in the spa zone . Here is high level of service. In the price 50 euro per all day ,included towel and bathrobe .We are glad to visit this place. We will be extremely happy to come back here!
Warm recomendation for the great service at this hotel. Best hotel on the coast of Monte Negro, very good spa, very very friendly staff, good food and drinks. This is not our 1st stay at this hotel and we will come back definitively.
Great Service and Hotel for my Friend's Birthday: Koleta. My aunt Elida and Rustem Prenika remained very satisfied. Thank you for your service! With gratitude from the Founder and President of Jesus Christ Foundation and Gjergj Kastrioti Foundation.
Excellent hotel! Close to the sea, excellent service. The only thing I did not expect is such an old-fashioned dessert. I have not seen such 20 years! Huge cakes, lots of cream, very sweet... They’re so hard in the stomach and sad in the heart! Please do something about it! Look around you, the entire civilized world has already given up such food! Even in your city there are already places where do vegetarian and natural desserts - take an example from them!
I really had a wonderful time at the resort. It's mostly to the excellent staff who go beyond the expected norm. I would like to especially say a big thank you to Ivan and Igor who made my stay very present. Thank you. Richard
Excellent luxurious hotel. Large and confortable room. Large well equiped and maintained Spa. Beach(private) maitained well,although we didnt try the sea (October's cold water...) Staff is very friendly. Allow us stay and checkout late due to a late flight. Clean hotel. A very reach breakfast including vegetables.
I have been staying at Splendid with my family and we were disappointed at some points: Hotel is quite old. Toilet rooms were smelling even after the cleaning was done. Inside the hotel was always too cold and dark. Restaurant area was too cold and always crowded. No music. very bad service at the outside pool. Waiting 2 hours for a pizza to come. Concierge guys were very very helpful with the luggage. Food was quite good Price and quality didn't fit at Splendid. Not happy to come back again !
Iam a guest at splendid who has stay there for a month and it was the best experience ever .the staff there are always there to help you with anything you need . Nikola petrovic who is the staff helps you with anything you need .the reception is always there for you anything you need possible a girl who is from New York who didn’t know which restaurant to go to they are there to help you .the rooms are beautiful just like I was in New York the maids clean it to pristine this hotel is like a dream the room the pool beautiful and on the beach which I saw the sea every morning from my room I recommend this hotel to anyone traveling to budva Montenegro because there is no other better and beautiful hotel
We loved our stay at Splendid. The location is great and we loved the pools. The rooms were nice and clean. I had to call multiple times for housekeeping service. Food at the restaurant was delicious, although always the same type of food. No good choices for lunch or dinner. They claims to be a 5 star hotel but their customer service is not. Staff are not so friendly and not helpful as you would expect to be at a 5 star hotel. They never smile or look at you. I think they are pricy. Overall nice experience but wont be coming back.
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