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Grand Sirenis Matlali Hills Resort & Spa

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Grand Sirenis Matlali Hills Resort & Spa
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147 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First of all, if you are considering a trip to Grand Sirenis Matlali Hills or you have booked this hotel already I can say with some sureness that you will not be disappointed. We booked a trip to this resort after a great deal of research and reading through other trip advisor reviews and I will admit that we were... More 

Helpful?
2 Thank rebecca0livia
United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Flight was fine - we'd booked extra leg room seats. Food on the plane was what you'd expect and was ok. Entertainment was also ok. Most of the films described as 'blockbusters' were films we'd never heard of. Still - they passed 11 hours! Getting through the formalities when we landed was straightforward - we travel a lot and we've... More 

Helpful?
3 Thank MikeBX9681LB
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My husband, myself and out 15 year old son have never in all of the times we've been to Mexico ever experienced anything like this. Do not expect good food, power, Internet, professional service from management, any service from waiters, a nice clean beach area, towels, cleanliness or cold water to drink. If you like to have your property stolen... More 

Helpful?
1 Thank Debra G
New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I visited this resort I read the reviews after my husband booked it. Therefore I was not surprised to see that the reviews were true. I stayed in a villa which was clean spacious and up to date with a balcony of the jungle. However I couldn't enjoy it because they were building and doing construction no peace and quiet.... More 

Helpful?
2 Thank dpny2016
Sheffield, England
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a week break in early June 2016 to fit in with my daughters exams and couldn't have chosen a more ideal hotel. First class accommodation, exquisite service and food well beyond our expectations. The hotel staff are exceptional, with nothing too much trouble. Attentive, polite and friendly with all guests. This hotel is highly recommended. Will be back :-)

Helpful?
1 Thank Fen_maniac
Toronto, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had such an amazing time here. The staff is extremely friendly, our room was cleaned twice a day. The food and drinks are amazing. It's very clean and peaceful. I love the trails and the rain forest like view. Close to the beach club and Market. There's lots to do here. I will definitely visit again.

Helpful?
1 Thank Renata A
Caledonia, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I searched endlessly for a perfect place for our first trip together. We decided on Grand Sirenis Matlali Hills Resort and Spa for a few reasons. First we consulted Trip Advisor for reviews and actual traveller photos. Upon arriving we met Carime our concierge for check in and all your needs. She was awesome, pleasant, helpful, our... More 

Helpful?
5 Thank Blonderone
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Full of kids Flies all over food Lies on Check-in Food tasteless Staff overworked Staff stressed Time share presentation offered Beach rocky and hard to go in water Food cold No towels in room three days We were late one day due to flight they sold our nice room and gave us jungle room Golf carts don't come - run... More 

Helpful?
4 Thank SEAISLE129
Amersfoort, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The accomodation is big and very clean, but for a hotel this expensive, we exepected a better quality of food, The breakfast buffet is ok, but the buffet in the afternoon and the room service have very poor quality. For example: We ordered a pizza in room service. It had no taste at all and it was very solid.

Helpful?
5 Thank Troeter
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So when we flew into Puerto Vallarta we already scheduled a car pick up to our hotel. The hotel was easily about 20-25 minutes outside of Puerto Vallarta in a seemingly more "remote" area. As you pull up you start to think we've made a mistake in this decision. The check-in process was painless and we even exchanged our US... More 

Helpful?
5 Thank Shana G
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting

Additional Information about Grand Sirenis Matlali Hills Resort & Spa

Address: Carretera Punta Mita Km 0.2, La Cruz de Huanacaxtle 63734, Mexico (Formerly Matlali Hotel)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
Price Range: $153 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Sirenis Matlali Hills Resort & Spa 4.5*
Number of rooms: 40
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Also Known As:
Grand Sirenis Matlali Hills Resort & Spa Mexico/La Cruz De Huanacaxtle
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