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Grand Matlali Riviera Nayarit

Carr. La Cruz a Punta Mita km 0,2 Riviera Nayarit, Mexico, La Cruz de Huanacaxtle 63734 Mexico
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Traveler (1894)
360
Panoramas (96)
Pool & Beach (389)
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About

#1 of 4 hotels in La Cruz de Huanacaxtle
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.2
Travelers' Choice
Welcome to Grand Matlali Riviera Nayarit, your La Cruz de Huanacaxtle “home away from home.” Grand Matlali Riviera Nayarit aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year Grand Matlali Riviera Nayarit is a romantic hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk. Plus, guests can enjoy a pool and a poolside bar, which have made this a popular choice among travelers visiting La Cruz de Huanacaxtle. For guests with a vehicle, free parking is available. Grand Matlali Riviera Nayarit puts the best of La Cruz de Huanacaxtle at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Boating
Hiking
Children's television networks
Secured parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Snack bar
Table tennis
Walking tours
Water park offsite
Board games / puzzles
Highchairs available
Car hire
Taxi service
Solarium
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
2,110Reviews258Q+A100Room tips
Traveler rating
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Popular mentions
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Meme H wrote a review Apr 6
Wichita, Kansas43 contributions7 helpful votes
Nestór and Joel are very attentive waiters. They kept our table nice and clean. Ferdinando is an entertaining waiter. I enjoyed our conversation with him and he taught us some Spanish to help us while we were in Mexico. Alejandro is the driver who was very helpful and gave us great information about the city and how to get around. Margarito at the beach was very nice and help us translate with vendors. Sarahi and Janet were always smiling and nice to us when we came to the restaurant.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Virginia D wrote a review Apr 5
Athens, United States3 contributions2 helpful votes
If you are looking for the best service, friendly staff, helpful staff… this is where you need to be. “Teddy bear” aka Daniel Alvarado was both a great staff member and informative guide to the area. If you want to relax and recuperate this is the place.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Only concern, room temperature gets warm in middle of the night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Erasmo V wrote a review Mar 2024
2 contributions
Ulises is the guy to have as a server he's fast and very polite! Neri at the beach club knows his drinks and is always there to take care of you! Manuel ( bell boy) will help you with whatever you need he has information on anything fun to do around town. The views are breathtaking and stunning. Top floor bar is a nice place to get a drink and see the views. Overall this was an amazing experience and I will be returning soon!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Greg M wrote a review Feb 2024
1 contribution
My wife and I have stayed at this location many times over the years, back when it was Puerto Bahia and now as Grand Matlali (Hills). The villas, (where we stay) have magnificent views over the Bay of Banderas. For the second year in a row we've had another couple join us. Taking the shuttle to the Beach Club we are able to enjoy the sun, beach and cool off rolling in the waves. Other times we've spent the afternoon at the pool and skipped the sand. Either way we've had very attentive excellent service from the all bar & restaurant staff, especially Nashiali at the pool and Margerito at the Beach club or Ulysses in the restaurant. The housekeeping staff is a work in progress. The property had a tough time recovering from Covid, maybe because it's secluded, but being away from all the hustle & bustle is why we like it. The grounds' flowering Bouganvilla add color to the pictureque views. But the resort needed some changes. Thankfully the owner brought in a great new Director of Operations, Jesus C. Jesus is in the process of making changes to improve the experience. He is very visible working with the staff on how he wants things done. The changes are evident and appreciated. We enjoyed our stay and will return.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you're going to the beach, check the shuttle times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carrie M wrote a review Feb 2024
Northville, Michigan1 contribution1 helpful vote
This resort is nestled in the hills of La Cruz away from the hustle of the busy beach front locations it provides quite and privacy that are truly magical. It is a 10 minute cab ride to a number of locations that are both safe and enjoyable. However the resort did not live up to the beauty of is surroundings. The accommodations were average, the housing keeping services were very poor as the rooms only received making of bed and clean towels. There was no cleaning of any type. The example we can provide of our accommodations is such that upon arrival at our room the smoke detectors were beeping and our toilet was not working at all. We reported it the front desk for service with no response. We eventually had to change rooms. The lack of response was very concerning especially with regards to the smoke detectors which only were powered by battery. The grounds were very well maintained except for the pool areas where tiles were either loose or missing with large voids on the bottom of the pool missing tiles. Please be aware of the all inclusive option as the value is not worth the expense. The cost per person does not warrant the quality of the food and beverages. Our choices were limited after a few days to buffet style only as the sit down dinning option (which had great food) was closed. While open the restaurants on property both buffet style and sit down dinner were staffed properly and the service was excellent. The wait staff of Fernando , Ulises, Sergio, Carly were excellent and extremely friendly as the showed patients attending to our every need. The buffet food was of less than average quality for taste and freshness. There was a dish which was prepared with shrimp that was not shelled at all. Again value for the dollar was simply not there. We did feel very safe on the property and at the ocean front beach club that shuttle service was provided by the resort free of charge. The staff their was again excellent and very well prepared for anything a guest requested.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay away from all inclusive option. Plan to take meals offsite for better value and quality of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded Feb 13, 2024
Dear guest Thank you very much for taking the time to share your detailed vacation experience, your opinions are valuable to continue improving every day, we regret not having been able to meet your expectations in the food like the vast majority of our guests, since we are always open to satisfy you in any way. possible to our guests. We will improve the supervision of the maintenance and cleaning of the areas. We invite you to return on your next visit to Riviera Nayarit. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roger B wrote a review Jan 2024
Isle of Wight, United Kingdom9 contributions5 helpful votes
If you look forward to escaping people, sometimes having animation team to yourself. Amazing modern accommodation in the jungle then this is the place to unwind food was cooked to order sometimes heaven for me and my wife. But I can understand if that's not what you want with there poor reviews
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded Feb 13, 2024
Dear guest Thank you very much for your excellent opinion of our services, we are pleased that you enjoyed the tranquility and rest in our beautiful hotel, We invite you to return on your next trip to Mexico and Riviera Nayarit. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ranaqueretana wrote a review Jan 2024
queretaro81 contributions40 helpful votes
+1
Winter break at the Rivera Nayarita…outstanding ! I researched this all inclusive resort, mixed ratings though I opted to give it a chance. Stayed 5 days, 4 nights- at the Safiro Tower. The complex has several pools and restaurants. One aspect I liked is that is in the upper hills; quiet and away from crowded beaches. That was nice! It does have beach club… simple but works. Mobility can be a challenge, but i had a van, so no issues. Food is good quality, no complains.. great service. In summary, for the price I paid for four of us it was worth every penny. Just the food and drinks.. it paid it self.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Plan your commuting to the beach club and other pools. Jacuzzi was not heat conditioned…but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded Jan 22, 2024
Dear guest. Thank you very much for the time to share your excellent opinion of our services and facilities, the spaciousness of our beautiful hotel in the mountains allows us to rest and enjoy nature. Food is one of our services best rated by our guests. We hope to have the opportunity to serve you again on your next trip to Riviera Nayarit, Mex. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris D wrote a review Dec 2023
1 contribution
It was a great experience! Nice and quiet, exactly what we were looking for. We went down to the pool EVERY morning after going to the gym, to find Juan Carmona had been waiting for us with a couple beers and a couple of saved chairs. When we would decide to go for some breakfast Oliver Vargas would come pick us up and tell us some funny stories as well as sharing his music taste with us before dropping us off at the restaurant for some delicious food and fantastic service by Perla Garcia and Luis Alberto Moreles. And in the evenings we would spend our time with Alejandro Gonzalez at the bar by the front desk or at the bar under the restaurant. The only negative thing I can say (and this really doesn't have anything to do with the hotel at all) is that there was an instance where a few locals were throwing a few racial slurs around purposely loud enough for us to hear - when you're at a bar and the word "Gringo" starts getting thrown around you start to feel a little uneasy... That being said Alejandro was quick to see that my wife and I were uncomfortable and made sure that were separated from the group and made sure we made it back to our room safely. Kudos to the hotel and Alejandro for that.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded Feb 12, 2024
Dear Chris We appreciate your time to share your excellent opinion of our facilities and warm service from our work team. We regret and apologize for the inconvenience caused by other guests, fortunately Mexico continues to be one of the most hospitable countries in the world. We invite you to return on your next trip to Mexico and Riviera Nayarit. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy M wrote a review Jun 2023
1 contribution
Ulises is the waiter is the best part of the trip! He invented his own mimosa “the lady mimosa” and just went above and beyond! He even doubled as the family photographer. Best service I've had in a while!
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Ask for Ulises as your waiter!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded Jun 20, 2023
Dear guest. We appreciate your excellent opinion of our services, Ulises and the entire team thank you for your recognition. We invite you to return on your next trip to Riviera Nayarit, Mexico. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara Harris wrote a review May 2023
Fort Wayne, Indiana4 contributions1 helpful vote
No Entertainment no beaches no spa one restaurant never no clean pool towels. Have to travel 50 min to do anything because they have nothing around. One bar close at 9 pm. All Mexican resorts nobody knows English
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: If u just want to swim because that all there is swim pool. No beautiful Scenery. Everything...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Matlali Resort , Director General at Grand Matlali Riviera Nayarit
Responded May 30, 2023
Dear Barbara We regret that you have not enjoyed your vacation like most of the guests, the information on location and services is very clear in our sales channels, unfortunately the company that offered you the trip with preferential rates has requirements for its sales presentation and does not they were fulfilled by you. We appreciate the comments of the service that help us improve every day. We invite you to return on your next visit to Riviera Nayarit. Greetings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$175 - $269 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Matlali Hills Resort & Spa
LOCATION
MexicoPacific CoastNayaritRiviera NayaritLa Cruz de Huanacaxtle
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND MATLALI RIVIERA NAYARIT $147 ($̶6̶4̶4̶) - Updated 2024 Prices & Hotel Reviews - Mexico/La Cruz de Huanacaxtle

Frequently Asked Questions about Grand Matlali Riviera Nayarit
Which popular attractions are close to Grand Matlali Riviera Nayarit?
Nearby attractions include La Cruz Market (1.4 miles), Splash of Glass (3.1 miles), and La Cruz de Huancaxtle Market (1.4 miles).
What are some of the property amenities at Grand Matlali Riviera Nayarit?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Grand Matlali Riviera Nayarit?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grand Matlali Riviera Nayarit?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Grand Matlali Riviera Nayarit?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Matlali Riviera Nayarit?
Conveniently located restaurants include Venazú, La Casona, and Mikoh.
Are there opportunities to exercise at Grand Matlali Riviera Nayarit?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at Grand Matlali Riviera Nayarit?
The staff speaks multiple languages, including English and Spanish.
Does Grand Matlali Riviera Nayarit have any great views?
Yes, guests often enjoy the ocean view available here.