Vallarta Gardens
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Carr. Punta de Mita Km 1.2 Bahía de Banderas, La Cruz de Huanacaxtle 63732 Mexico
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Full view
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Room & Suite (465)
Pool & Beach (98)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Vallarta Gardens
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 19 in La Cruz de Huanacaxtle
Location
3.9
Cleanliness
4.6
Service
4.5
Value
4.1
The new hotspot in the Pacific Ocean Vallarta Gardens Hotel, located in the heart of Riviera Nayarit in the quiet fishing village La Cruz De Huanacaxtle, provides the perfect setting for an unforgettable experience. Only about 14 miles from Puerto Vallarta's international airport (30 minutes) and 2 miles from the Marina Riviera Nayarit, the resort features gorgeous gardens and tranquil areas where the worries of everyday life just melt away. Vallarta Gardens Hotel offers the opportunity to vacation like never before. Its fully equipped units, decorated to the highest standards of design, excellent service, unique culinary offerings and exclusive amenities promise an exceptional stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Babysitting
Secured parking
Wifi
Hot tub
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Fishing
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Spa
Massage
24-hour security
Concierge
Sun terrace
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Telephone
VIP room facilities
Iron
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Romantic
Languages Spoken
English, Spanish
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
50Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Carr. Punta de Mita Km 1.2 Bahía de Banderas, La Cruz de Huanacaxtle 63732 Mexico
Name/address in local language
Getting there
Rental CarsSee all La Cruz de Huanacaxtle rental cars
190Reviews19Q+A45Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
Nice place and nice staff but beware the sales program. Full of false promises. We lost a fortune on it. Never once marketed for us. Emails and calls ignored after we got home and US Embassy cannot help us seeking justice. Our contract is being ignored by the resort.
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Date of stay: November 2021
Value
Service
Sleep Quality
Helpful
We stayed at the Vallarta Gardens resort in November of 2021 for 5 days and found the resort to be excellent. Loved the staff especially Caesar who I now hopefully consider my friend as we are going back to PV for a holiday and he is assisting me with this visit also even though my stay is not at the resort he works. My only concern , and I have to be careful how I word this, but please please please don't get involved in any of the "OPPORTUNITIES" that are presented to you there. We quickly found out that the "OPPORTUNITIES" are not what are promised.
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Date of stay: November 2021
3 Helpful votes
Helpful
Response from PJs Marketing Mexico, Sales at Vallarta Gardens
Responded Feb 21, 2022
Dear guest: Thank you so much for your review, we are happy to learn your stay was a pleasant one and that you will be visiting our destination in the future. I would however like to point out that this profile is dedicated particularly to our hotel guests, who can share their vacation experiences with us. We try to excel in our personal service to achieve an unforgettable one. Once again thank you for your comments and we hope to have the opportunity of serving you again.
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Vallarta Gardens is a wonderfully quaint, private resort on the beach in La Cruz. If you're looking for a classy establishment with great service right on the beach, this is the spot for you. Nestled away from the tourist traps of Puerto Vallarta, we were able to relax on the beach and in our beautiful condo style room at "The Hamptons." We enjoyed breakfast, lunch, and dinner on the beach and on the occasion we ate out, a ride to Bucerias, the local market and restaurant area, was only 10 minutes away. We very much enjoyed our stay and can't wait for our next one very soon!
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: Stay at The Hamptons!!
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Helpful
Response from Maria Isabel Diaz Becerra, Ventas at Vallarta Gardens
Responded Jan 24, 2022
Dear guests: How lovely to learn of your experience while at Vallarta Gardens, thank you and we hope to have the opportunity of serving you again,
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Fabulous stay for our large family, 8 adults, 4 children. We stayed in villa 54A&B, Casa Malabar. Steps away from gorgeous pools and quiet secluded beach. Also no large waves, perfect for swimming and toddlers. Accommodation was excellent, massive rooms and dining areas. Well equipped kitchens, and private pool . Interior decor and finishing out of Architectural Digest. Extremely secure facility. Staff throughout facility extremely courteous and professional. Our lack of Spanish was never a problem. Restaurant arranged two private dinners for us overlooking the beach. Service and food extremely good. This was our 2nd family vacation at Vallarta Gardens and look forward to another visit again.
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Date of stay: December 2021
Cleanliness
Sleep Quality
Helpful
Response from Maria Isabel Diaz Becerra, Ventas at Vallarta Gardens
Responded Jan 24, 2022
Dear guests: Thank you for your kind review, we are delighted to read you and your family had yet another wonderful stay at Vallarta Gardens, and we certainly look forward to your next visit.
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We had a delightful stay here in one of the front row villas. Friends have an ownership interest. 2 bedroom/2 1/2 bath down and 3 bedroom/bath up. Lighting was not bright but there was a lighted makeup mirror. Hot tub and grill on upper level and pool, grill and huge deck on lower level. Spacious kitchens in both. Dishwasher didn’t get dishes very clean and 1 burner had to be lit with a lighter. Great place for a group of friends. Hot and cold water we’re switched on the washer. The keys for the first floor would only work on the interior door and one worked on the sliding glass door. One of second floor keys would lock the exterior door. We had some very good lunches and dinners there. Bar was very accommodating with reasonably priced tropical drinks. Highlight was dinner on the beach. Staff was all very friendly and accommodating. Most of the servers spoke quite good English. Spa services come to the room. Property has a fairly narrow beachfront and extends quite a way back from the water. New gym opened after we left. Quiet resort. Mostly older crowd with a few families with young children and 1 wedding group when we were there. It was possible to get a ride to the gate from the office. There were 2 7/11 type places within a block. It’s about a 15 minute walk along the beach to the harbor. We heard there are several ownership models. Couples use two phones the second reservations open for the following year trying to get preferred times and accommodations.…
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Date of stay: December 2021Trip type: Traveled
2 Helpful votes
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded Jan 7, 2022
Dear guests: Thank you so much for your review, we are very happy to learn you had a nice quiet vacation time at our resort and hope you can visit us again in the future.
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We visited here during Spring Break with our 12 year old granddaughter. We ALL enjoyed it. The suite was gorgeous and very spacious. The grounds were beautifully landscaped and there were some fabulous local trees that were real specimens! The food was good. The staff were very friendly. We all want to go back!
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Date of stay: April 2021
1 Helpful vote
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded May 10, 2021
Dear guests: Lovely to read your review, thank you so much for your visit and we hope to have the pleasure of having you again with us shortly.
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+1
I cant say enough about Vallarta Gardens !! ❤️’d so much We stayed an extra wk. Ist a huge well appointed Hampdens 1 bedrm with a wrap around balcony over looking lush gardens - then moved up to a 2 bedrm Villa with its own pool ... (& a washer/dryer👍) ... Both with full kitchens, 1st class everything! We did venture to Sayulita, Bucerias, Puerto Vallarta by taxi for lunch or Ceviche and 2 evenings for music. We were most impressed with the lush grounds, constantly maintained, and amazing selection of music lightly playing throughout the gardens. We chose the all inclusive food & drink, that came with top shelf liquor & excellent chefs!! Next trip we’ll also use the BBQ & kitchen part of the time, but what a pleasure to be waited on after a year of in home cooking!!! We loved the wait staff remembered our names & favorite cocktails. We chose a half day fishing trip at the nearby marina and a variety of fish - another couple went 2 hrs longer & got 2 Marlin !! A couples massage & mani pedi for me, we left totally restored and refreshed after a crazy pandemic year. Due to lower hotel capacity and extreme caution for Covid- we felt we had the resort to ourselves at times ... and everything was uber clean and appropriately masked. Quiet, but still fun, usually only saw 20-30 people here and there and made some new friends. Shout out to our personalized host Sylvia who turned us on to some fabulous nightlife nearby ... and our weekend Guide (breakfast waitstaff by day) Caesar who took us on a fabulous tour to the colonial Mountain Town of San Sebastian. We’re going back November or December when I’m sure it will be even more capacity, but never one of those crazy too busy scenes from younger days with someone trying to force you into activities. Here- you can do or not do ... whatever . Perfect for us!!! I’ll give shouts out to my favorite staff in the forum !!! …
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Date of stay: April 2021Trip type: Traveled
3 Helpful votes
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded May 3, 2021
Dear guests: It's so wonderful to read about your experience, we are so happy you enjoyed your stay with us and more so to know you will allow us to serve you again in November or December, we are looking forward to seeing you again.
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We paid for an all-inclusive 5 night stay at Vallarta Gardens and experienced broken promises at every step! First, our stay was from 1/23-1/28, so the new COVID rules required us to get a COVID test coming back to the U.S. from Mexico. I called Vallarta Gardens and asked if they had any plans to provide the test for their guests. I stated that I saw only hospitals in PV providing the test for $200 US dollars per person, and we didn’t want to add $400 to our vacation cost. Giselle told me they would call me back and let me know since their mgmt was discussing what they planned to set up for their guests. Two days later, she called me back and said Vallarta Gardens would provide testing for their guests on site at the resort, and we wouldn’t have to pay for it. I asked for an email confirmation. She sent it, and the email stated the test would be on site with all details confirmed “as we discussed on the phone”. We got to the resort, and the first thing they told us was that we needed to work with their concierge to set up an apptmt at a nearby hospital to get the $200/person test done. We objected, forwarded them the email, but they refused to pay for the test. If they had originally simply said they had no plans in place to provide testing, I would have understood, and we would have postponed our trip. But I made it clear over the phone we didn’t want to pay for the test; Giselle made it completely clear they would pay, and we would not pay anything. Promise broken! Even when a second person representing the resort said (while we were there), “yes we’ll pay it,” didn’t mean a thing. Promise broken! The resort itself? Nice location on the beach with a single restaurant, so limited menu, but very good food, and the serving staff was excellent! Note: Tipping is absolutely expected for everything. The negatives: They closed everything down by 7-9pm. Pool closed at 8; restaurant closed by 9; pool bar closed at 7. So no drinking at night, only during the day...?! Oh, the gym was closed, the lounge was closed and the only other pool & bar was closed. The Hot tub was…COLD. The room was fairly nice, but a few significant issues, especially in the bathroom. The shampoo and conditioner were in 32oz glass bottles, and the pump didn’t work in one, meaning picking up a heavy slippery glass bottle in the shower...what could go wrong, right??!! The hanging glass globe light was about 6.5’ high placed directly above the bathroom sink where you stand to get ready. I hit it at least 4 times while getting ready in the morning or for bed. Lucky it didn’t break. And what’s with putting menthol in the bar soap? Using that in the shower was not a good experience when feeling like I rubbed a cough drop all over my body...’nuff said! Oh, and they apparently expect you to go to a nearby town to buy coffee since they provide the coffee-maker in the room, but no coffee. Our last night, we asked the waiter if we could get a lunch to-go when we left the next day. He said definitely, but when we went the next day to the restaurant to request it, they asked us to confirm with the concierge...who said we would have to pay since we would officially check out by noon, and they wouldn’t formally start serving lunch until noon (the waiter understood all of this when we asked him). Nothing verbal is good enough; anything in writing not spelling out every single detail will not suffice either. Be forewarned, they will make you pay for every single thing they can, even though it’s “all inclusive”. And they will not honor any word given verbally. Period. The final sendoff was the taxi back to the airport, which they originally said was included, (but we found out they changed their minds) and once we got to the airport, the driver told us we had to pay for the ride. In fact, he said the concierge specifically stated we needed to pay for the taxi. Quite simply, it was a fitting ending to the string of Vallarta broken promises!…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: Don't trust their word!
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4 Helpful votes
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded Apr 16, 2021
Dear guest: Thank you for conveying your concerns regarding your recent stay at Vallarta Gardens. It is very important that our readers have the accurate information with we will list next; Our COVID policy Vallarta Gardens is proud to expand the already comprehensive CleanComplete Verification program and introduce CleanComplete+ which includes arranging COVID-19 antigen testing to guests traveling to the U.S, per CDC U.S. travel regulations beginning on January 26, 2021. This will come at a special price for our guests. Test results will be received the same day, and guests should contact the concierge at each resort upon arrival to schedule departure testing. For guests traveling to countries that do not accept the antigen test and require PCR testing, concierges at the resort will help coordinate and facilitate testing with an off-property, third-party provider. This policy is valid for travel through March 31, 2021 Open hours - Upon arrival at check in time, all our guests are given a folder with information including schedule for services (restaurant, pools, bars, etc) Check Out Time 12 noon - Due to this policy guests may only enjoy breakfast the day of their departure, this is also stated on the information given when guests check in and what the meal package includes. All Inclusive package - includes transportation from the airport to the hotel, the travel agency informs this when purchasing the package and it is also included on the information sent via email with the reservation confirmation. We regret the fact that you were not able to enjoy your time with us, we go above an beyond so that our guests have a wonderful experience, fortunately we accomplish this with most of our guests.
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I recently spent 2.5 weeks at Vallarta Gardens. I stayed in a one room suite in the Hamptons building. The location is perfect, the staff is wonderful, and the grounds of the property are lush, and well maintained. I was looking for a quiet location to de-stress and I found exactly what I needed. The food was fantastic...I never had a meal I didn’t thoroughly enjoy. The owner was a true gentlemen, and helped me set up a private fishing charter, which was a bucket list item. I spent 12 hours with an outstanding captain and crew. The music playing poolside is all selected by the owner and is a lineup of great 70s era bands (Chicago, etc.) and jazz (Michael Franks, etc.). I look forward to returning in the spring for further rejuvenation.
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Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded Dec 7, 2020
Dear guests: What a wonderful vacation! 2.5 weeks sound ideal. Thank you for your wonderful comments and please do come back soon.
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We had a great time at Vallarta Gardens, Puerto Vallarta, Mexico resorts for 6 days. It is located on the Pacific ocean and looks like a tropical Paradise. The place has so many rooms with amenities such as pool, gym, meeting places , jacuzzis etc. It is a very secure private area and the staff are wearing masks as well as doing a lot of cleaning. We felt safe, secured and felt like home. The staff is super nice and would like to recognize few people like Mario, Marta, Alejandro, Salvador, Caesar, Carlos. We also enjoyed company of some local visitors from Guadalajara Mexico. One can get Uber or order taxi at this place to go around. The hotel also offers number of adventure tours. People outside in the city are also friendly. Most people are practicing social distancing and wearing mask when we went outside for site seeing at places like Malecon, zona romantica, Buceria, Sayulita etc. We took direct flight United on 21 Nov and returned on 26 Nov 2020. Hardly 15 people on flight and we felt very safe in a 300 capacity aircraft. We had such a great time in the all inclusive vacation and felt a good escape with 90 degree temp in the beach while NJ is at 45 degree.…
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Date of stay: November 2020Trip type: Traveled
1 Helpful vote
Helpful
Response from PJs Marketing Mexico Ecommerce Managers, Ventas at Vallarta Gardens
Responded Dec 7, 2020
Dear guests: It was our pleasure having you with us, we are so happy to hear you were able to relax and enjoy, hopefully you will return very soon, we will be waiting for you.
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PRICE RANGE
$227 - $584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta gardens hotel la cruz de huanacaxtle, vallarta gardens resort and spa
LOCATION
MexicoPacific CoastNayaritRiviera NayaritLa Cruz de Huanacaxtle
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Vallarta Gardens
Which popular attractions are close to Vallarta Gardens?
Nearby attractions include La Cruz Market (0.4 miles), La Cruz de Huancaxtle Market (0.4 miles), and Museo del Tequila y el Mariachi (0.4 miles).
What are some of the property amenities at Vallarta Gardens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Vallarta Gardens?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Vallarta Gardens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vallarta Gardens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Vallarta Gardens?
Conveniently located restaurants include La Peska, Restaurant Masala Bar & Grill, and Frascati.
Are there opportunities to exercise at Vallarta Gardens?
Yes, guests have access to a pool and a fitness center during their stay.
Does Vallarta Gardens have airport transportation?
Yes, Vallarta Gardens offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Vallarta Gardens located near the city center?
Yes, it is 0.4 miles away from the center of La Cruz de Huanacaxtle.
Are any cleaning services offered at Vallarta Gardens?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Vallarta Gardens?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.