Vallarta Gardens
Carr. Punta de Mita Km 1.2 Bahía de Banderas, La Cruz de Huanacaxtle 63732 Mexico
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About
#3 of 20 Specialty lodging in La Cruz de Huanacaxtle
Location
3.9
Cleanliness
4.6
Service
4.4
Value
4.0
The new hotspot in the Pacific Ocean Vallarta Gardens Hotel, located in the heart of Riviera Nayarit in the quiet fishing village La Cruz De Huanacaxtle, provides the perfect setting for an unforgettable experience. Only about 14 miles from Puerto Vallarta's international airport (30 minutes) and 2 miles from the Marina Riviera Nayarit, the resort features gorgeous gardens and tranquil areas where the worries of everyday life just melt away. Vallarta Gardens Hotel offers the opportunity to vacation like never before. Its fully equipped units, decorated to the highest standards of design, excellent service, unique culinary offerings and exclusive amenities promise an exceptional stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Airport transportation
Secured parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Fishing
Table tennis
Car hire
Spa
Massage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
Doorperson
Private check-in / check-out
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Kitchenette
Flatscreen TV
Extra long beds
Complimentary toiletries
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Tile / marble floor
Microwave
Refrigerator
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Spanish
Location
49Car recommended
Grade: 49 out of 100
31Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Carr. Punta de Mita Km 1.2 Bahía de Banderas, La Cruz de Huanacaxtle 63732 Mexico
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There was not a lot of reviews when we first stayed here, so I was not aware of the timeshare scam. Do not do it unless you want to lose your money.!! I wish there was reviews so I could have known about this before getting sucked in. They will promise you all sorts of things and that it’s an investment property. I was supposed to get my first portion in January and of course did not happen. And I’ve been fighting with them ever since. I have now seen people reporting that they’ve been trying to get their money or stays for years and I’m disappointed to know I will never get my money back. It is a beautiful place and ‘m deeply disappointed that I now have a sour taste, and will not be back as they are thieves. I just hope this post is helpful to save other people money and run the other way.!!!…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We did what we said 20 yrs back & never do another presentation! We broke down & for $400 did a presentation of the 'Fractional Ownership' plan at Vallarta Gardens. We were interested in La Cruz & thought this actually might be something we would seriously consider. BUT!!! Utter pressure, scam & rip off. Super unpleasant & very pressured interactions. Most of our day taken as though in a vice without escape. The amts went from almost $60,000 to finally $7,500. w/no block outs, no restrictions etc etc. It was ridiculous. They just happen to find someone went bankrupt or some other story & this was something he could pass on to us - but we weren't to tell anyone. He even had a sign a sheet of paper saying we yield our rights to get our funds back!!! We soon found out that was another lie & no way do you lose your rights to reclaim. Seems like a deal - right? Upon further research & conversations, we had zero peace about the transaction. Legally have 5 days to get funds back; we had to jump through hoops & do a lot of work - we did get all our deposit back. The facility seems to be very nice, clean, maybe a little claustrophobic as it sets back into lovely gardens etc. Food is not 5 star at all. Place was very quiet, seemed to be few wait staff. All up - DO NOT DO A PRESENTATION HERE!…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Apr 25, 2023
Although we understand that you may be upset by the alleged facts, they do not reflect an experience with the service of our hotel. This profile is dedicated to showing our guests' comments. Other circumstances that have absolutely nothing to do with the hotel should be followed up through the appropriate channels. Thank you so much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to a meeting and ended up buying a timeshare with another couple. They promise that you can use the location as long as you give them two months notice. We gave five months notice and still had to stay at another resort because they could not get us in after trying for five or six months. When we did go back, we had another meeting and they wanted us to give them another $5000 because the contract we signed was only a temporary membership which was not mentioned at all when we first signed up. And maybe if you pay to go there, it could be nice, but do not. I repeat, do not buy anything from the people trying to sell timeshares as everything is a lie. Steven
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Apr 25, 2023
Although we understand that you may be upset by the alleged facts, they do not reflect an experience with the service of our hotel. This profile is dedicated to showing our guests' comments. Other circumstances that have absolutely nothing to do with the hotel should be followed up through the appropriate channels. Thank you so much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The people are very rude. Treated with total disrespect. Our time at this location was very uncomfortable. We will never go back. Too many nice places in bucearías and Nuevo vallarta. Food was terrible we left sick. My wife was treated worse then I was. They do not respect women
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Feb 7, 2023
Dear guest: We are astonished by your comment. The hotel staff is highly qualified to serve our guests; we would have loved to hear about this during your stay to take the necessary corrective measures. However, we will follow up and research as much as possible to find a solution.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked our trip online and must say all went extremely well and we were treated very kindly by all staff and they exceeded our expectations! We were greeted "home" to the resort with our suite in the Hamptons and it was awesome!The all inclusive food has great variety and very well prepared or entire stay, and the dining setting and experience were extraordinary and the grounds were immaculate! Many pools and ocean front beach with many free water activities awaiting! An awesome lighthouse is being constructed with marina and more features coming, and one of the older swimming pools with swim up bar was being updated. The staff booked us a fishing trip with Fishing are Us during busy season and got us a very knowledgeable guide who got us out for a great successful day catching Dorado and Roosterfish! 2 different resort employees offered to take us on wonderful tours which were better than you could possibly hire and now we know the area quite well. We loved our stay at Vallarta Gardens and now feel like family and will return!…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Jan 18, 2023
Dear guest: Thank you so much for your comments, we are delighted to know you enjoyed your stay and the premises, we hope to be of service once again in the near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is a scam they took our &300 and ran we could not travel due to covid. was promised my money back as long as we didn't make a Reservation Big LIE our trip expired never received our money back and they were very rude saying nothing could be done our trip is expired .Stay Away Lesson Learned
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Apr 25, 2023
Although we understand that you may be upset by the alleged facts, they do not reflect an experience with the service of our hotel. This profile is dedicated to showing our guests' comments. Other circumstances that have absolutely nothing to do with the hotel should be followed up through the appropriate channels. Thank you so much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We bought into this scam! Their promises were all lies. Now in order to keep our $5000.00 investment we have to pay an HOA fee of $895.00, plus a $149.00 for renewal of our contract! They told us that is 8-10 months we would receive about $4000.00 reimbursement from our investment because people will rent our room. Well that didn't happen. I called to make a reservation and they told me after we stay and pay the additional cost I would receive $1000 back in a couple of weeks. NOW am I to believe this? I don't think so, especially in my contract it says nothing about paying an HOA fee! At least not an amount of $895.00! This scam is just a money maker! I would strongly urge anyone to stay clear of these people!
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Apr 25, 2023
Although we understand that you may be upset by the alleged facts, they do not reflect an experience with the service of our hotel. This profile is dedicated to showing our guests' comments. Other circumstances that have absolutely nothing to do with the hotel should be followed up through the appropriate channels. Thank you so much.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this place is gorgeous. meandering walkways through well-kept amazing landscaping, three pools, outdoor bar and restaurant, and gorgeous beachfront. Our room was very nice, spacious, clean with minimalist modern decor. Restaurant and bar served delicious food and drinks, and the staff was exceptionally good. HOWEVER, they did have a little damage from the hurricane/tropical storm a couple weeks ago, so there was a lot of construction noise as they redid the tile in one pool and bulldozers and dumptrucks moved large boulders around on the beach. The elevators weren't working, and we were on the fourth floor. I didnt mind because I like the exercise, but some may. The construction workers quit at 6pm, so peace and quiet returned.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: There is construction noise with pool being fixed, and bulldozers on the beach. Elevator was not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Nov 14, 2022
Dear guest: We thank you for your kind review, we are happy to know you enjoyed your stay with us and hope for a future return, we love taking care of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As always, Vallarta Gardens didn't disappoint. The entire staff are extraordinary, so professional and friendly. The property is an oasis. The location is perfect. Great restaurant on site and also a quick 10 minute walk to town for authentic Mexican experience. Can't wait to get back there next year.❤️❤️
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip: Be sure to hit up Tacos on the Street and take the collectivo into Bucerías for sunset
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Nov 14, 2022
Dear guest: Thank you for the opportunity of serving you once again, we love having you with us, looking forward for your next visit yet.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had this trip booked before Covid hit via a presentation invitation. The company we booked it with went out of business so someone else picked it up and we rebooked the trip. They picked us up from the airport with strict instructions not to talk to anyone in the "shark tank" after you get your baggage. Basically it's a gantlet of pushy, loud sales guys all hocking the same timeshare/vacation scam. We couldn't believe that was even legal to do. Anyways, we found our contact, got into our transportation and made the 30min drive to the location. The resort is on a horrible road (just about all roads in Mexico are horrible), but the resort is gated and well staffed. We were dropped off at our villa and was promptly greeted by concierge staff who took us to our room, showed us around and got us acquainted with the resort. Our mandatory presentation wasn't for a few days so we had time to be ourselves and relax. The studio room was very nice, well appointed. Plenty of storage. Nice TV with that you can plug in your Netflix or other streaming account and watch shows (otherwise you're watching fairly bad satellite reception TV. DON'T FORGET TO WIPE OUT YOUR ACCOUNT BEFORE YOU LEAVE). The bed was a bit stiff but for some odd reason I slept fairly well. The resort and grounds are absolutely stunning with beautiful foliage and meticulously cared for areas. The resort is on a beach but set back a ways. All beaches in Mexico are public property. Our room did not have a view other than a roof of the adjacent building. It'd be nice to see the water. If you paid more, you could get the penthouse suites that had nice views. The entire time we were there there were dump trucks, backhoes and bulldozers moving giant boulders from next to the pool area to another end of the beach. Kinda killed the vibe. There are several pools you can lounge in with lounge chairs and umbrellas. Towels are provided but need to be checked out and in. Part of our package was that it was all-inclusive; which translates to a limited food menu. Not horrible. Food was good but it does get old after a few days. You can spend money for other dishes. We were never hungry or without a drink. The waitstaff was spectacular. Very friendly and they go out of their way to make sure you have what you want. However, it would have been nice to be attended to more frequently when lounging at the pool. You had to get someone's attention if you wanted a drink or snack. Food was served from 8a-9p. The bar and pool was closed down around 7 or 8p. So by the time you had dinner, you day was essentially over. They have an ATM on site so if you need to get some pesos, the concierge office will arrange a cart to run you to it. They can also make change for you as the ATM will likely spit out large bills which are not handy for tips. Our presentation was fine however not for us. They present it as an investment opportunity (fractional property ownership) with weeks that, for some odd reason, you can sell back to them. Apparently you can "make money" doing this but you still have pay to use your weeks. I won't go through the whole program; suffice it to say that you have have to have a lot of disposable income, love the property and lots of trust to buy into this. Weather was amazing. High 80's- low 90's the entire time, Only rained once overnight. We flew in while a hurricane was off the west coast but didn't impact our travels one bit. Again the concierge office was extremely helpful, helping us arrange a city tour and a evening show (Rhythm of the Night with boat ride). Pro tip: check the event web site for tickets rather than use the office, Heavy discounts are given saving almost $100/couple. We highly recommend the Rhythm of the Night show! We enjoyed our stay and got to know some of the staff while there. The grounds are very secluded. Feels somewhat like a jungle and somewhat claustrophobic. You're basically 20-30min from anything as well. So if you like to run around and do stuff... be prepared to pay cab fares. Would I go back again? I don't think so - just because it feels like we extracted all we could during our 5night stay.…
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from PJs Marketing Mexico, Ventas at Vallarta Gardens
Responded Oct 26, 2022
Dear guest: Thank you so much for your comments, we appreciate your opinion and we hope we can be of service in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$225 - $304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta gardens hotel la cruz de huanacaxtle, vallarta gardens resort and spa
LOCATION
MexicoPacific CoastNayaritRiviera NayaritLa Cruz de Huanacaxtle
NUMBER OF ROOMS
300
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Claim Your ListingVALLARTA GARDENS $195 ($̶3̶3̶3̶) - Updated 2023 Prices & Villa Reviews - Mexico/La Cruz de Huanacaxtle
Frequently Asked Questions about Vallarta Gardens
Which popular attractions are close to Vallarta Gardens?
Nearby attractions include La Cruz Market (0.4 miles), La Cruz de Huancaxtle Market (0.5 miles), and Museo del Tequila y el Mariachi (0.6 miles).
What are some of the property amenities at Vallarta Gardens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Vallarta Gardens?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Vallarta Gardens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vallarta Gardens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Vallarta Gardens?
Conveniently located restaurants include La Peska, Frascati, and Falconi.
Are there opportunities to exercise at Vallarta Gardens?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Vallarta Gardens have airport transportation?
Yes, Vallarta Gardens offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Vallarta Gardens located near the city center?
Yes, it is 0.7 miles away from the center of La Cruz de Huanacaxtle.
Are any cleaning services offered at Vallarta Gardens?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Vallarta Gardens?
The staff speaks multiple languages, including English and Spanish.