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Coco Reef Resort & Spa Tobago

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Coconut Bay Bon Accord Village, Crown Point Tobago
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Certificate of Excellence

About

#1 of 4 hotels in Crown Point
Location
Cleanliness
Service
Value
Certificate of Excellence
Exquisite architecture and well manicured grounds warmly welcome you to the enchanting paradise that is Coco Reef Resort. Tranquil turquoise waters caress the white sands of our private beach with magnificent snorkeling just outside the breakwater. Enjoy kayaking, pedalos, diving, tennis, gym, in-house shopping, massages, manicures, pedicures and much more.
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Property amenities
Free parking
Public wifi
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Snorkeling
Airport transportation
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Non-smoking hotel
Sun umbrellas
Dry cleaning
Laundry service
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Good to know
HOTEL STYLE
Great View
Bay View
Languages Spoken
French, Spanish
Hotel links
Visit hotel website
Special Deal:Free breakfast with your stay

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
12Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,727Reviews66Q+A100Room tips
Traveler rating
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Popular mentions
The setting of this hotel is magnificent, on a man made lagoon, which is very safe for swimming and snorkelling. The beach is raked early, each morning. The grounds are also very grand, and are very well maintained by the grounds staff, and are home to many nesting birds. The rooms are large, with a very comfortable bed. But as the air conditioning unit is situated on the wall by the side of the bed, you are sleeping in a cold draught. All rooms seem to have different lights therein, none of them bright, and are very dark. As stated before, the bathrooms need updating. One of the biggest let downs, especially if you are on an all inclusive package is the food. Breakfast is ok with a large selection of cereals, cold and warm sections. Lunch at the beachside bar is ok on a restricted menu. The biggest disappointment is the dinner menu. Always, American beef, chicken, pork tenderloin, fish and pasta dishes. The menu changes every two days, but it is only the sauce that accompanies the meat that changes. The meat and fish are all overcooked, dry and chewy. 95% of the staff are excellent, friendly and are very good, but one or two leave a lot to be desired. Many previous reviewers speak of the manager being the heart of the hotel, but he was nowhere to be seen when we were there. The biggest gripe at this hotel, is the returners, Brits, who think they own the hotel. They have tables reserved for them in the restaurants, take over seating in the bars, and look down there noses at you, if you are a first timer. We have visited many of the West Indian Islands and this is the worst hotel we have stayed in.
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Response from Coco Reef, Other at Coco Reef Resort & Spa Tobago
Responded 1 week ago
Thank you for your detailed review. We value our returning guests who visit us multiple times per year from many different countries. We also value our new guests who are visiting for the first time as they will become our returning guests of tomorrow. Your feedback on our areas to 'show' and areas to 'grow' regarding your experience have all been noted.
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Hotel's Favorite
It's taken us eight years really to work out why we keep returning to this amazing spot in the Caribbean. Apart from the hotel's location, with its wonderful beach complete with spectacular sunsets, it's the lovely staff that bring us back. We are genuinely treated as guests in a rambling family home, rather than just customers with room numbers. GM Eric Feniet's team do everything they can to make us feel at home and they spoil us. It's true, the hotel is 'slightly foxed' and needs some TLC but anything that isn't working gets fixed with speed and a smile. Can't wait to return next year.
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Response from Coco Reef, Other at Coco Reef Resort & Spa Tobago
Responded 2 weeks ago
Thank you for your positive comments and detailed review. We are proud to have been your choice over the last eight years and look forward to your next visit.
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Bach home today after Two glorious weeks at this lovely hotel., there are lots of comments that it needs TLC , yes it does , and I am sure this is in hand by the management, but don’t let this distract you, these issues will not spoil your holiday as soon as you arrive it’s says “TOBAGO”, it’s not glass, chrome, it’s traditional and speaks volumes. Location is superb,wonderful clean safe lagoon ,scuba diving ,snorkelling ,or just swim and relaxing is all there for you . The food is okay always appared to fresh and nicely presented. The staff are a credit to the hotel ,98% happy smilie faces greet you each day, and your every need is catered for. The guy on the beach ,Jarred was a gem nothing was to much trouble. Our only niggle is that people that return year after year, (BRITS ,)Seem to LORD IT and appear to get preferential treatment . Such a table reservations , they seem to consider this to be their right. , this is very noticeable by perhaps people on their first holiday there. It creates a them and us situation ?????
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Response from Coco Reef, Other at Coco Reef Resort & Spa Tobago
Responded 3 weeks ago
Thank you for your detailed review and positive comments regarding our resort. We value our returning guests who visit us often; some for several times per year over many years. We also value our new guests who will become repeaters if we do our jobs right on their first visit. Hopefully, we will have the opportunity to accommodate you again in the future as a repeat guest to our resort.
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Just back from yet another exquisite 3 weeks at this outstanding hotel. You can hear some complaining of a stiff tap etc but call maintenance and it will be fixed in minutes. You hear others say the hotel is a bit tired and needs sprucing up. To me and I would say the majority enjoy relaxing in a classic shabby chic Caribbean hotel. But to find things to criticise is to ignore the beautiful gardens as you drive up to the hotel, ignore the view as you arrive at reception, fail to appreciate the stunning lagoon to swim in, fail to relax whilst having long lunches in the beach bar situated literally at the waters edge, fail to embrace the romance of the open air dining room overlooking the sea. All of this is wonderful but would not work without the fantastically efficient staff, they must have eyes in the back of their head as they never fail to notice a near empty wine glass. They love to chat about their families, happily bringing in photos. Similarly the highly trained team would not work so seamlessly well without the superb leadership of Eric Feniet. He appears everywhere throughout the day, will listen to any concern which will be dealt with immediately. He is more than the General Manager he is the hotel. Can't wait to go back next year.
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Response from Coco Reef, Other at Coco Reef Resort & Spa Tobago
Responded 3 weeks ago
Thank you for your wonderfully detailed review. It is great to know that you enjoyed all aspects of your stay with us and will return. Your recommendation is appreciated.
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This is our 7th time at Coco Reef. We love everything about it; the setting is amazing, the staff are attentive and friendly, and Eric Feniet, the Hotel Manager is everyone’s idea of the perfect hotel manager- receptive, always present, and quietly ensuring his guests have everything needed for a perfect holiday: yes, the hotel Is ‘shabby chic’, and at some time will need some serious investment, but for now that’s is part of it’s charm. Eric is what makes this hotel as good as it is, and is why we and many other regular guests return every year. The old saying is there is no “I” in “Team”, and this applies well here; a perfectly run hotel, geared to total enjoyment and we’ll return every year- as long as Eric is here!
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Response from Coco Reef, Other at Coco Reef Resort & Spa Tobago
Responded Feb 27, 2020
Thank you for your review; your detailed comments and recommendation is appreciated. We look forward to your visit each year.
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PRICE RANGE
$264 - $554 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coco reef tobago hotel crown point, coco reef tobago crown point, coco reef resort tobago
LOCATION
CaribbeanTrinidad and TobagoTobagoCrown Point
NUMBER OF ROOMS
135
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Frequently Asked Questions about Coco Reef Resort & Spa Tobago
Which popular attractions are close to Coco Reef Resort & Spa Tobago?
Nearby attractions include Store Bay (0.08 miles) and Planet Ceramics Tobago Ltd (0.3 miles).
What are some of the property amenities at Coco Reef Resort & Spa Tobago?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Coco Reef Resort & Spa Tobago?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Coco Reef Resort & Spa Tobago?
Yes, free parking is available to guests.
What are some restaurants close to Coco Reef Resort & Spa Tobago?
Conveniently located restaurants include The Pasta Gallery, Skewers, and La Cantina.
Are there opportunities to exercise at Coco Reef Resort & Spa Tobago?
Yes, guests have access to a pool and a fitness center during their stay.
Does Coco Reef Resort & Spa Tobago have an airport shuttle?
Yes, Coco Reef Resort & Spa Tobago offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Coco Reef Resort & Spa Tobago?
Yes, dry cleaning and laundry service are offered to guests.
Does Coco Reef Resort & Spa Tobago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Coco Reef Resort & Spa Tobago?
The staff speaks multiple languages, including Spanish and French.
Are there any historical sites close to Coco Reef Resort & Spa Tobago?
Many travelers enjoy visiting Fort King George (7.7 miles), Fort James (6.0 miles), and Courlander Monument (6.1 miles).