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Brook Meadow Hotel

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338 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Mold, N Wales
Level Contributor
172 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel and restaurant has changed since my last visit. The staff are all new. We were a group of 12. The staff welcomed us and were efficiently attentive throughout the whole meal. The food was just as good as its ever been and everyone enjoyed their food. My starter, mushrooms was gorgeous and my chicken dish and sauce was... More 

Helpful?
Thank cowrieshell
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello cowrieshell Thank you very much for taking the time to write this review. We are extremely happy to hear that you enjoyed your stay, and that your thoughts on our dining services again exceeded your expectations. We are currently undertaking an exciting full renovation of the hotel grounds; including all function rooms, guest rooms, dining areas and the foyer.... More 

Stockport, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent the night at The Brook Meadow Hotel recently. The hotel is located within pretty and tranquil gardens. The ambiance is peaceful and relaxed. The rooms are large and comfortable, though a little dated; which we believe is being addressed shortly during their refurbishment programme. There is plenty of free parking, the staff are friendly and helpful and the... More 

Helpful?
1 Thank heathermellor77
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good evening Heather, Thank you for taking the time to leave this feedback. It’s great to hear that you were impressed with several pivotal factors surrounding our hotel. We are extremely lucky to be located in such a beautiful area of Cheshire. Additionally, we endeavour to ensure that all our guests feel fully satisfied with their dining experiences; so hearing... More 

York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The good points. Lovely staff. Lovely food. Nice breakfast. Fab jaquzzi bath. Nice gardens and surroundings. Bar. Tea and coffee in rooms. Lots of storage. Felt a bit like a haunted house. 👻Conservatory was lovely and bright and airy. Close to bromborough and lots of things to do on the Wirral. Off road parking. Very clean. Bad points. A bit... More 

Helpful?
1 Thank laineyYork
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello laineyYork Thank you for all of your feedback – details are much appreciated and help greatly in steering our improvement strategies. Its brilliant to hear that you were impressed with so many aspects of our service and the environment which Brook Meadow has to offer. In concern to your bad points, we are currently executing a full refurbishment programme,... More 

Mold, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

television so old didnt work i arrived to find no towels in the bathroom no sheets for the spare bed when they new there where 3 people staying. In the morning they came round with a pot of tea which they served it in a small cup then went away to have to wait another 20 mins for a refill... More 

Helpful?
Thank Sue F
BrookMeadow, Manager at Brook Meadow Hotel, responded to this review

Dear Sue F, We are disheartened your stay was not to our usual standard. We can only apologise for the inconvenience caused by the extra bed not being in the room upon arrival. However, as explained by our Receptionist Callum, you requested a double room without additional supporting evidence to suggest that you required an extra bed nevertheless this slight... More 

Hull
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is lovely! Lovely clean rooms and the food is amazing! Upon arrival we were checked in efficiently and the staff were all very helpful and friendly. Our room was adequately sized and the bathroom was clean with a large spa bath and power shower. The food at this hotel is amazing! The mushroom soup and rib eye steak... More 

Helpful?
2 Thank Sophieskelton
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello Sophie What fantastic feedback! Thank you very much for leaving such a glowing review. It seems your experience at Brook Meadow was exactly what we strive to deliver, with the dining experience being something we are particularly proud of! We do hope you join us again soon for another visit. Kind regards, The Brook Meadow Team More 

A TripAdvisor Member
1 of 5 stars Reviewed July 19, 2016 via mobile

We stayed in Brook Meadow for a week long vacation with our one year old. On the last evening of our stay I was approached in the main lobby of the hotel and asked not to put baby wipes down the toilet-which I would NEVER do. It was embarrassing and insulting. I didn't complain to the hotel when they didn't... More 

Helpful?
1 Thank A TripAdvisor Member
BrookMeadow, Manager at Brook Meadow Hotel, responded to this review

It is a great shame that you chose not to approach the Hotel directly for an explanation. The Senior member of staff apologies for the misunderstanding taken regarding the systems and procedures which need to be proffered, in a listed building and dismayed that her professionalism was interpreted as abrupt. Toiletries are gifted to our guests and generously welcomed to... More 

Walsall, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2016

The restarant was really good,but the hotel was so old.Never stay there again its seems they do not have a designated area for smokers as all the wedding quests choose to smoke under our bedroom window.

Helpful?
Thank Lyn C
Cambridge, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2016

We stayed a Friday night after a long day at Cheshire Oaks which was close by. The staff were friendly and the evening meal was excellent. Good choice and well cooked and so was the breakfast. The bedroom was traditionally furnished but the bed was awful. we could feel the springs and it really needed a new mattress . It... More 

Helpful?
1 Thank Roger V
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good afternoon Roger, We’re so glad that the service you received exceeded your expectations and that you were highly impressed with our dining experience. Location-wise, our hotel does boast an excellent position for both experiencing the beautiful rural countryside, whilst being within a close proximity to several popular shopping destinations and exciting attractions. Apologies for your negative experience with the... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2016

We have stayed at this hotel numerous times, but the last was certainly the most special, and they did everything they could for us! Unknown to me my boyfriend was going to propose, and since this was the first hotel we ever stayed in together this is where he took me to do it. They already knew of his plans... More 

Helpful?
2 Thank Clareethacker
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good evening Clare, What a lovely review to read! Your experience is exactly what being a hotelier is all about! Thank you for taking the time to share you experience publicly. It is much appreciated. We definitely look forward to your next visit and again a huge congratulations on your good news. Kindest regards The Brook Meadow Team More 

Solihull, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 3, 2016

We stayed as a party of 4 after a days shopping at Cheshire Oaks (10 minutes drive away). What a find! The hotel is off a country lane with fabulous gardens and views. The staff can't do enough, they are friendly and helpful. Our 2 rooms were both excellent - ours overlooked the garden and my sisters had a huge... More 

Helpful?
2 Thank Sally T
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good evening Sally, Thank you very much for posting such a positive review. You never know what you can find hidden behind countryside bends! We do pride ourselves on delivering an exemplary restaurant experience, with outstanding service and an impressive menu which our chef changes daily. So to hear that it lived up to expectations is brilliant – and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Escape for a relaxing stay at one of the South Wirral's superior 3-star hotels, close to the beautiful village of Childer Thornton. The period charm exudes from every corner of this hotel, yet each of the 25 beautifully-appointed rooms has en-suite facilities complete with spa bath, in addition to ISDN lines and air conditioning. The conservatory, from which you can enjoy uninterrupted views of the glorious gardens, is the place to enjoy exquisite cuisine served by our welcoming and attentive staff. ... more   less 

Additional Information about Brook Meadow Hotel

Address: Heath Lane, Childer Thornton, Ellesmere Port CH66 7NS, England
Location: United Kingdom > England > Cheshire > Ellesmere Port > Childer Thornton
Price Range: $74 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brook Meadow Hotel 3*
Number of rooms: 25
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Also Known As:
Brook Meadow Childer Thornton
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