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Brook Meadow Hotel

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344 Reviews from our TripAdvisor Community

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Showing 344: English reviews
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Having just returned from a 3night stay with friends we have all come away far from satisfied. The hotel is well situated for visiting Liverpool,Chester and the surrounding areas, but does not match up to the photos on the web site as the hotel is looking tired and in need of a good face lift, the safe did not work... More 

Helpful?
Thank David S
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'll start with the Negative? Yes 5 stars but I'm explaining the only so called negative! This place is lost in the 1970's regarding decor and furnishings, but the new ownership have a full upgrade in there future plans. For now it looks like a haunted house, think the shining and you won't be far out - here's Jonny!!!😂 The... More 

Helpful?
Thank Padman22
SheldrakesRestaurant, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello Padman22! Thank you for such an outstanding review. We do indeed have lots in store for the hotel over the coming months. Very glad our efforts didn't go unnoticed. We look forward to your next visit! Kindest regards, the Brook Meadow Team. More 

Crowborough, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Owners are genuinely engaged with the business and trying hard but the buildings are in need of some work. WiFi in the rooms is decidedly dodgy and mobile broadband coverage goes from 4g to non existent from one side of the room to the other. Great bathrooms with jacuzzi baths and decent, thermostatic pumped showers. Tv's are dated ( old... More 

Helpful?
1 Thank nimbusgb
SheldrakesRestaurant, Public Relations Manager at Brook Meadow Hotel, responded to this review

Thank you for this great review nimbisb! Apologies for your minor issues with the WiFi and television. With our full renovation well underway, we are soon to install new electricals within all of the rooms and will also be fitting WiFi boosters across the hotel. That aside, it's brilliant to hear that you were impressed by the quality of our... More 

aberdeen, scotland
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful to see the new owners redeveloping what was a gem, I understand that they only took over some six months ago - sure there's room for improvement but the staff are trying hard. We had the Marlbourgh room with a four poster, interesting but access was a bit awkward - steps up to the room and a high step... More 

Helpful?
1 Thank patbarron
SheldrakesRestaurant, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good morning patbarron. Thank you for taking the time to rate your stay so positively. It’s great to hear that our hard work isn’t going unnoticed that you enjoyed your stay with us! We hope you visit us again in the near future, once we have made even more progress. Kindest regards, the Brook Meadow Team More 

Telford, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I first visited this hotel 10years ago when it was privately owned and was very good. I next visited a few years later when it was part of a chain and it had gone down hill. This time it is private again and a lot to do . The new owner has made a good start in doing up the... More 

Helpful?
1 Thank michael j
SheldrakesRestaurant, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good morning Michael, Thank you very much for taking the time to post this great review. We are very pleased that you enjoyed your stay at our hotel and were impressed with so many aspects of our service. Yes, you’re right, our renovation project is now underway! So please do visit us again once it is complete to experience all... More 

Blackpool, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

nice clean hotel, staff friendly, wifi ok, could do with an update though, TV's are old with digiboxes, constant buzzing whilst watching, Jacuzzi bath did not work, contrary to google there is a car park.

Helpful?
Thank Richard B
SheldrakesRestaurant, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good afternoon Richard, Thank you for taking the time to write this positive review. We’re very pleased that you were happy with most aspects of your stay. We do actually have a full renovation project underway, which includes replacing all of the hotels electrical appliances. The new televisions have all been delivered and will be installed in the rooms by... More 

Mold, N Wales
Level Contributor
171 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed August 15, 2016

This hotel and restaurant has changed since my last visit. The staff are all new. We were a group of 12. The staff welcomed us and were efficiently attentive throughout the whole meal. The food was just as good as its ever been and everyone enjoyed their food. My starter, mushrooms was gorgeous and my chicken dish and sauce was... More 

Helpful?
Thank cowrieshell
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello cowrieshell Thank you very much for taking the time to write this review. We are extremely happy to hear that you enjoyed your stay, and that your thoughts on our dining services again exceeded your expectations. We are currently undertaking an exciting full renovation of the hotel grounds; including all function rooms, guest rooms, dining areas and the foyer.... More 

Stockport, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2016

We spent the night at The Brook Meadow Hotel recently. The hotel is located within pretty and tranquil gardens. The ambiance is peaceful and relaxed. The rooms are large and comfortable, though a little dated; which we believe is being addressed shortly during their refurbishment programme. There is plenty of free parking, the staff are friendly and helpful and the... More 

Helpful?
1 Thank heathermellor77
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Good evening Heather, Thank you for taking the time to leave this feedback. It’s great to hear that you were impressed with several pivotal factors surrounding our hotel. We are extremely lucky to be located in such a beautiful area of Cheshire. Additionally, we endeavour to ensure that all our guests feel fully satisfied with their dining experiences; so hearing... More 

York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 31, 2016 via mobile

The good points. Lovely staff. Lovely food. Nice breakfast. Fab jaquzzi bath. Nice gardens and surroundings. Bar. Tea and coffee in rooms. Lots of storage. Felt a bit like a haunted house. 👻Conservatory was lovely and bright and airy. Close to bromborough and lots of things to do on the Wirral. Off road parking. Very clean. Bad points. A bit... More 

Helpful?
1 Thank laineyYork
BrookMeadow, Public Relations Manager at Brook Meadow Hotel, responded to this review

Hello laineyYork Thank you for all of your feedback – details are much appreciated and help greatly in steering our improvement strategies. Its brilliant to hear that you were impressed with so many aspects of our service and the environment which Brook Meadow has to offer. In concern to your bad points, we are currently executing a full refurbishment programme,... More 

Mold, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 26, 2016

television so old didnt work i arrived to find no towels in the bathroom no sheets for the spare bed when they new there where 3 people staying. In the morning they came round with a pot of tea which they served it in a small cup then went away to have to wait another 20 mins for a refill... More 

Helpful?
1 Thank Sue F
BrookMeadow, Manager at Brook Meadow Hotel, responded to this review

Dear Sue F, We are disheartened your stay was not to our usual standard. We can only apologise for the inconvenience caused by the extra bed not being in the room upon arrival. However, as explained by our Receptionist Callum, you requested a double room without additional supporting evidence to suggest that you required an extra bed nevertheless this slight... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Escape for a relaxing stay at one of the South Wirral's superior 3-star hotels, close to the beautiful village of Childer Thornton. The period charm exudes from every corner of this hotel, yet each of the 25 beautifully-appointed rooms has en-suite facilities complete with spa bath, in addition to ISDN lines and air conditioning. The conservatory, from which you can enjoy uninterrupted views of the glorious gardens, is the place to enjoy exquisite cuisine served by our welcoming and attentive staff. ... more   less 

Additional Information about Brook Meadow Hotel

Address: Heath Lane, Childer Thornton, Ellesmere Port CH66 7NS, England
Location: United Kingdom > England > Cheshire > Ellesmere Port > Childer Thornton
Price Range: $74 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brook Meadow Hotel 3*
Number of rooms: 25
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Also Known As:
Brook Meadow Childer Thornton
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