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Traveler (98)
Room & Suite (217)
Dining (41)
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Overview
  • Excellent28%
  • Very good61%
  • Average9%
  • Poor1%
  • Terrible1%
Travelers talk about
“swimming pool”(7 reviews)
“ski lockers”(7 reviews)
“welcome center”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (189)
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All reviewsswimming poolski lockerswelcome centerhotel onsengrand hirafujunior suitewestern breakfast itemscoach terminalrenovated roomjapanese spaother hotelsticket officehot stonesashimiskiing slopesgear hireoutdoor onsen
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51 - 55 of 77 reviews
Reviewed January 14, 2015 via mobile

Located beside the Ace Quad Chairlift. Great rooms, breakfast, Onsen, friendly and helpful staff. Best Sashimi restaurant at the front door. Highly recommend. Access to powder boarding and skiing at your doorstep. Finish the day with a brilliant onsen free to hotel guests.

5  Thank Steve B
Reviewed January 6, 2015

My father who is a very difficult to satisfy has been coming to this hotel at least 3 times a year for over 10 years. Location - bus station is across from the hotel and the airport bus (we use Niseko White Liner) stops there....More

4  Thank kickboxmama
Reviewed January 6, 2015

We were fortunate to have a 4th floor room over looking the ski runs, but aside from this the hotel offers an amazing location, great smiles from staff and good in house services. If your an aussie its great to not be amongst the rest...More

Thank EastTceContinental
Reviewed January 1, 2015

Let's put it this way: if you have set your mind on Hirafu as your base, you can't go too far wrong with Niseko Alpen. It is the most accessible to the bus station and together with Alpen Ridge, true ski-in-ski-out hotels with direct access...More

1  Thank Rusutsu
Reviewed March 12, 2014

Our stay at the Niseko Alpen Hotel was great! As you'll see from many other reviews, its location is excellent. There's a chairlift only a stones throw away from the hotel and it's also right next to a place for gear hire and purchasing lift...More

5  Thank MysteryGuest70
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Most Booked Properties in Kutchan-cho
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Laundry Service
Multilingual Staff
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$94 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$94 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (98)
Room & Suite (217)
Dining (41)
Pool & Beach (2)
Amenities (76)
Questions & Answers
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sgpdoel
March 25, 2017|
AnswerShow all 2 answers
Response from Raymond_DELAYNOMORE | Reviewed this property |
The hotel should let you cancel the booking for April if you book with online 100% refund before 48/24 hours in advance, otherwise they go to charge you no matter what happen. April ski chance is by luck if there isn't any... More
0
Votes
Room Tips
"See if you can get a room with a view of the slopes."
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"Ask for a room facing the mountain side"
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"Rooms facing chair lift can be noisy when slopes are being groomed."
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"choose a room facing the ski course"
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