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Overview
  • Excellent27%
  • Very good62%
  • Average9%
  • Poor1%
  • Terrible1%
Travelers talk about
“swimming pool”(7 reviews)
“ski lockers”(7 reviews)
“welcome center”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Name/address in local language
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Rooms
May 12May 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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23
49
3
1
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23
49
3
1
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1 - 5 of 76 reviews
Reviewed March 16, 2018

This very comfortable hotel has everything you need and more. A special mention for the reception staff, particularly a lovely young lady, Chieru [I think this is how you spell her name] who was just terrific , particularly when my brother needed medical attention for...More

Thank Warren D
Reviewed March 7, 2018 via mobile

A 1 week stay at Niseko Alpen and everything is positive. Best location in Hirafu which is truely ski-in ski-out but still close enough to walk to town for dining and shopping. Awesome breakfast that is extensive. Rooms are cosy and clean. Staff are extremely...More

Thank Glenn S
Response from NisekoAlpen, マネージャー at Niseko Alpen HotelResponded 2 weeks ago

Thank you very much for your stay in Hotel Niseko Alpen. We appreciate your favorable feedback. It really warms our hearts! Your compliments are the pillars of our support, and we aim to provide our geusts with even higher levels of satisfaction. We hope that...More

Reviewed March 6, 2018 via mobile

Pros.... Great facilities - love the pool after a day on the slopes. Breakfast is awesome!! Slalom restaurant hot pots are yummm for dinner, massage chairs!!!! Awesome spot for skiing!! Staff are lovely! Cons... the walk up the hill, no drying room for ski clothes,...More

1  Thank Alison P
Response from NisekoAlpen, マネージャー at Niseko Alpen HotelResponded 2 weeks ago

Thank you for selecting us out of the many possible places in Niseko. We appreciate your kind compliments. It really warms our hearts! We are sorry for the inconvenience about our facilities services. We will endeavor to enhance not only our facilities but also our...More

Reviewed February 9, 2018

We have stayed at this hotel on a number of occasions. The welcome is always friendly and it is a relatively small hotel. This means that the onsen is rarely very busy; it is not uncommon to be the only one there. The hotel's location...More

Thank afanlennox
Response from NisekoAlpen, マネージャー at Niseko Alpen HotelResponded 2 weeks ago

Thank you for selecting us out of the many possible places in Niseko. We appreciate your favorable feedback. It really warms our hearts! Your compliments are the pillars of our support, and we aim to provide our geusts with even higher levels of satisfaction. We...More

Reviewed February 7, 2018 via mobile

The spa is awesome- men and women separate!! Water is really hot and natural mineral water ! Indoor And outdoor spa are amazing. Cold water dip tank keeps you invigorated!! Neat spot to bath, shave and rinse off while seated ! True Japanese spa experience....More

Thank Thomas A
Response from NisekoAlpen, マネージャー at Niseko Alpen HotelResponded 2 weeks ago

Thank you very much for your stay in Hotel Niseko Alpen. We appreciate your favorable feedback. It really warms our hearts! Your compliments are the pillars of our support, and we aim to provide our geusts with even higher levels of satisfaction. We eagerly anticipate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Laundry Service
Multilingual Staff
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$101 - $283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$101 - $283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (98)
Room & Suite (217)
Dining (41)
Pool & Beach (2)
Amenities (76)
Questions & Answers
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sgpdoel
March 25, 2017|
AnswerShow all 2 answers
Response from Raymond_DELAYNOMORE | Reviewed this property |
The hotel should let you cancel the booking for April if you book with online 100% refund before 48/24 hours in advance, otherwise they go to charge you no matter what happen. April ski chance is by luck if there isn't any... More
0
Votes
Room Tips
"See if you can get a room with a view of the slopes."
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"Ask for a room facing the mountain side"
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"Rooms facing chair lift can be noisy when slopes are being groomed."
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"choose a room facing the ski course"
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