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Traveler (105)
Room & Suite (313)
Dining (28)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“snow castle”(9 reviews)
“ski concierge”(21 reviews)
“private onsen”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (142)
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118 results
Traveler rating
85
25
5
2
1
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LanguageEnglish
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85
25
5
2
1
Show reviews that mention
All reviewssnow castleski conciergeprivate onsenshuttle busone bedroom suitesuperior roommade great recommendationsgreat hotel serviceappointed roomsreception managernice boutique hotelski rentalthe hotel staffon demandextra bedshuttle servicemountain centre
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1 - 5 of 118 reviews
Reviewed 1 week ago

my mum and i spent 6 nights at chalet ivy and had the most wonderful stay. the staff at the front desk were welcoming and very efficient in helping us with dinner reservations at various restaurants, as well as taking care of our transport to...More

Thank ruthysushi
Reviewed 3 weeks ago via mobile

We stayed in this hotel during our ski trip and had an excellent stay there. It is very close to the grand hirafu ski lift, just walking distance carrying our gears. Kids are loving it with the fire place. Will definitely come back there to...More

Thank Andry S
Reviewed March 14, 2018

Chalet Ivy has everything you need for a ski holiday in Niseko - ski concierge and shuttle bus, friendly English speaking staff who are only too happy to help arrange restuarants and activities, and well appointed rooms. The bed was also reasonably soft for Asian...More

Thank Antshel
Reviewed March 13, 2018

We have just arrived home from our second stay at Chalet Ivy and are delighted that we chose to stay there a second time. Everything just works. We rent reception as we approached the "Welcome Centre" and we were picked up in the time it...More

Thank Stephen S
Reviewed March 1, 2018

The hotel is still quite new with modern and clean design. Specially like the wood-fire heating area. The breakfast is very good compare to the size of the hotel. It has ski rental store, ski lockers, offer ski classes and also shuttle bus to and...More

Thank Nitan2010
Response from ChaletIvy, マネージャー at Chalet IvyResponded March 18, 2018

Dear Nitan2010, Thank you for your comments and we are happy to hear that you enjoyed our onsen much. We look forward to welcoming you soon at Chalet Ivy! Regards, Makoto Iwasa Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Free Parking
Dry Cleaning
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
$148 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$148 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (105)
Room & Suite (313)
Dining (28)
Amenities (78)
Questions & Answers
Ask a question
Shi'en Z
November 19, 2017|
Answer
Response from justaname | Reviewed this property |
Usually you could book one of the ski shuttles but they don't start it seems until Dec 1st. Google "HOKKAIDO RESORT LINER | Hokkaido Access Network Co.,Ltd" to find the link to the ski shuttle from the airport to... More
0
Votes
TwistyHK
October 4, 2017|
Answer
Response from TwistyHK |
and is there any pots and pans for cooking too?
0
Votes
Room Tips
"A suite is a good idea, lots of room."
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"Outside high rooms are best."
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"Ask for a room with a view to the skip slopes"
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"One bedroom Suite with Mt. Yotei view"
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