Alpen Ridge
193-7 Aza Yamada Niseko, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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About
#2 of 29 condos in Kutchan-cho
Location
4.9
Cleanliness
4.9
Service
4.5
Value
4.0
Alpen Ridge offers guests the opportunity to watch your loved ones learn to ski, or return from their mountain adventures, right from your own balcony. The ski in ski out location of Alpen Ridge offers guests the very best in Western style luxury accommodation with access to the slopes right outside your door. The apartments are within two minutes of the heart of the village, close to the supermarket, bars, restaurants and onsens that make any visit to Niseko unique in the skiing world.Luxury in design, developed with care free living in mind and thoughtfully appointed with all modern appliances. For extra convenience, Alpen Ridge incorporates a Ski School, Ski Rental service, personal ski lockers, staffed reception desk and onsite management team aim to ensure your time in Niseko is enjoyed both on the slopes and off, relaxing in this truly unique property.A selection of 1, 2 and 3 bedroom Apartments and 3,4, 6 & 7 bedroom Penthouses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Canoeing
Hiking
Airport transportation
Baggage storage
Concierge
Parking
Wifi
Snack bar
Vending machine
Horseback riding
Ski rentals
Ski school
Skiing
Car hire
Shops
24-hour front desk
Self-serve laundry
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Room features
Fireplace
Safe
Kitchenette
Flatscreen TV
Complimentary toiletries
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, Japanese
Location
193-7 Aza Yamada Niseko, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
Name/address in local language
Alpen Ridge
Getting there
Great for walkers
Grade: 98 out of 100
98
88 Restaurants
within 0.3 miles
148Reviews3Q+A44Room tips
Reviews
Traveler rating
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This is our 6-7 Niseko trips in the last 8 years. This is definitely the best ski-in ski-out hotel in the Hirafu area! Hotel is just right beside the family lift! Imagine this, fill in the gear rental form the night before you ski day. After a nice breakfast in your room. Go down to the ground floor and pick up your gear from Ski Lockers or Hotel Gear Rental shop. Slip outside the door and you will be on the lift within a few mins. The lift is just less than a 100m away from the hotel! This is not it. After a long day, you feel fulfilled and tired. One last trip down hill, skis pass the family family lift and ski all the way to the hotel door front. Take off your gear, store in the locker and go up to your room. Have a hot shower. Leave the hotel and walk 5 mins to Hirafu main street to pick your favorite dinner. Drink all you can drink, no need to worry about driving or calling a cab. Go back to your hotel, lay down on the couch in front of the fire stove (OK, it’s not real fire, it’s an emu) and watch Netflix. Then call it a day. Is there a better ski-in ski-out experience than this in Hirafu? I doubt it. Everything is within a few mins of walking distance. Hotel room is really nice, well equipped with top of the line kitchenware, they even equipped Miele Oven! AND YOU HAVE YOUR OWN IN HOUSE DRY ROOM!!!! DRY YOUR HELMET AND GLOVES ETC! Tips from us: Niseko restaurants can get very busy during high season, a nice kitchen is a must have even not for long stays! Trust me, a nice kitchen is a must!! …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The website advertises beautiful views, but the reality is that only some of the units have views at all; our unit looked out on an alley and another building. When I contacted the management to point out that we had booked far in advance and paid a lot of money for the unit based on the representation that all the units had views, they could not have been less accommodating: no partial refund, no acknowledgment that the website was deceptive (though I notice they have since altered the wording), not offer of a future discount. Literally nothing. It's a great location, but a terribly run and deceptive operation with no understanding of customer service. There are many better options in the area.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were only supposed to stay one week but have extended to just over four weeks, feels like home away from home. We think it’s our new favourite place to stay in Hirafu. I’m almost a bit hesitant to post this because I don’t want people to know about it but the rating has been earned! Affordable and the location is unbeatable. This is truly ski-in ski-out. Not even 2 minutes from the lift. Intermediates may be annoyed about several lift connections to get to the top (especially on powder days the queues in Hirafu have become annoyingly long in the last few years). Positioned well, right in the centre of all the mountains, making it easy to get to all the other areas like Hanazona and Hilton side. No gondola so be prepared to brace the wind to get up. However, the location is still so worth it. Just steps from main Hirafu intersection, making it so easy to grab groceries or go to good restaurants. Kitchen is very well equipped. If you cook, you’ll know that having an oven is a GAME CHANGER. This really tops my reasons not to stay at other competitors. Front desk is friendly and helpful. Lockers are spacious. Not a lot of room to put on boots inside the locker room but they have two extra benches in the hall. NBS rental and ski school team at the lowest level were also excellent. Our child just walked downstairs for lessons every morning. This was such a relief as walking anywhere with a toddler in full ski gear with equipment is no joke. Housekeeping only comes every other day so the floor gets a bit dirty with children but they have a vacuum cleaner in the room ready to use at any time. The IKEA stool is SO handy with a child. Very thoughtful. We loved having a private snowy balcony all to ourselves.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from David Snowball, Owner at Alpen Ridge
Responded Mar 6, 2020
Dear Ihousehold, Thank you for taking the time to submit a review, we truly appreciate your valuable feedback. We are very pleased to hear you had a fantastic stay at Alpen Ridge. and enjoyed the service provided by our staff As you explained, Alpen Ridge is situated in the perfect location close to restaurants, bars and ski lifts and has its very own ski school and rental shop on the bottom floor.. The apartments are superbly appointed with spacious living and dining areas equipped with modern furnishings so you have everything you could need on your holiday. Once again, thank you for your feedback, we look forward to welcoming you back in the future. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location beside Ace chairlift.. This is our 3rd time at Allen Ridge. We had both 3 & 2 bedroom apartments -both very spacious well furnished clean and comfortable for 14 family members. Convenient ski lockers in ground floor and has onsite ski rentals Would return again but Niseko is now getting expensive due exchange rates
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Higher floors have great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Public Relations Manager at Alpen Ridge
Responded Feb 4, 2020
Dear Travis Y, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are glad to hear you enjoyed the location of Alpen Ridge, and the spacious fully furbished apartments. As you mentioned, for ease of access, the property even has its very own ski school and rental store on the basement floor. Yet again, thank you for your review of our accommodation, we wish you daughter a speedy recovery and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the apartment was excellent as it was ski in and ski out. The view from the apartment was beautiful. It was such a lovely apartment to stay in and just chill. The service was friendly and so helpful. Would recommend this apartment. Made the holiday so enjoyable.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 14, 2020
Dear Carrieho102 Thank you for your review of our accommodation, we greatly appreciate your valuable feedback. As you mentioned, Alpen Ridge is situated in a great location at the base of the family chairlift and close to nearby restaurants and shops. The apartments are nice and spacious and boast fantastic views of the mountain. We are pleased to hear you enjoyed the service form our staff. Once again, thank you for your feedback and we look forward to welcoming you back in the future. Kind regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first family ski vacation was so amazing and fun and it was mostly due to Alepen Ridge apartment. The 2 bedroom immaculately clean, comfortable and well equipped apartment was just the right size for 5 of us. But what makes this place even better is its location. Above a skii school, next to a lift and in the centre dining/shopping area. Can’t wait to go back next year!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 11, 2020
Dear Henriette M, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are happy to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the apartments come fully equipped with comfortable living and dining areas and the property is located directly next to the family chair lift and within walking distance to nearby shops and restaurants. Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great: it is not quite ski -in and ski out but access to the lift is still reasonable. Good location for restaurants and the local institution (Seikomart). Ground floor ski lockers (no steps) is another positive. The SkiJapan front desk is a bonus: Their staff are always very helpful..
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 7, 2020
Dear 321Rosse, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are happy to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the the property is located directly next to the family chair lift and within walking distance to nearby shops and restaurants. We are pleased to hear You enjoyed the service from staff. Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second time staying at Alpen Ridge and it was as excellent as the first time. If you're looking for a location slopeside that includes ski rental and school then this is it, the management team that run the property are excellent and should be commended for their attention to detail and overall helpfulness, my daughter broker her leg skiing towards the end of our trip and the whole Alpen Ridge team were always on hand to assist and help wherever they could during a tricky situation . It's not cheap but you're paying for one of the best and well managed locations in Niseko, we are already looking forward to our trip next season!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 7, 2020
Dear Jay B, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are glad to hear you enjoyed the location of Alpen Ridge, the service received from staff and the proximity to the slopes. As you mentioned, for ease of access, the property even has its very own ski school and rental store on the basement floor. Yet again, thank you for your review of our accommodation, we wish you daughter a speedy recovery and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alpen Ridge is a great ski-in, ski-out place. It is located 50m away from the Ace Family Quad Lift and a 5 mins walk away from Hirafu Village town center. Our 1 bedroom unit is well appointed with all the basic necessities (washing machine, dryer, fully equipped kitchnette, full cutlery set, microwave/oven etc). Equipment, furniture and furnishings are well maintained. Couldn't ask for more in a service apartment. And oh, of course, there's strong WIFI. Each unit has its own ski locker located in the basement of the building. And the basement connects directly to NBS (ski shop/school) and out to the slope! This is something greatly appreciated after a full day of skiing. Front desk manned by SkiJapan personnel are friendly and helpful. Things to take note of: units are installed with blinds, not curtains. Hence, there will be gaps between blinds. Blinds are not blackouts. Reception is located on 1st floor via steps from the road (basement is located at road level). Hence, take care when carrying luggage to reception during winter time. Alternatively, you can try asking reception to give you access from the basement. Alpen Ridge is ideal for families and those who don't mind starting their ski day from the Ace Family Lift slopes.…
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 4, 2020
Dear raiden, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are glad to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the apartments come fully equipped with comfortable living and dining areas and the property is located directly next to the family chair lift with its very own NBS ski school and rental store on the ground floor. Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the apartment was superb. Right beside 2 ski schools and very close to the ski lift. The apartment was also very near to seicomart, hirafu 188 where you can go grocery shopping. Kids said that the apartment felt like their home. Room was well equipped with aluminium foils and kitchen wares needed to cook dinner. 👏👏👏
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with family
Room Tip: Choose the ones facing the ski slopes so that u can peep on ur kids if they happen to be back at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DavidS23907, Guest Relations Manager at Alpen Ridge
Responded Jan 4, 2020
Dear Guiweil, Thank you very much for taking the time to submit a review of our accommodation, we greatly appreciate it. We are happy to hear you enjoyed your stay at Alpen Ridge. As you mentioned, the apartments come fully equipped with comfortable living and dining areas and the property is located directly next to the family chair lift and within walking distance to nearby shops and restaurants. We are pleased to hear it felt like home :) Yet again, thank you for your review of our accommodation and we look forward to seeing you here again soon! Kind Regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Kutchan-cho area.
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
31
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Claim Your ListingALPEN RIDGE - Updated 2023 Condominium Reviews (Japan/Hokkaido - Kutchan-cho)
Frequently Asked Questions about Alpen Ridge
Which popular attractions are close to Alpen Ridge?
Nearby attractions include Niseko Kids Club (0.05 miles), Mick's (0.07 miles), and Boot Solutions Niseko (0.09 miles).
What are some of the property amenities at Alpen Ridge?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Alpen Ridge?
Top room amenities include a kitchenette, a flat screen TV, and a fireplace.
What food & drink options are available at Alpen Ridge?
Guests can enjoy a snack bar during their stay.
What are some restaurants close to Alpen Ridge?
Conveniently located restaurants include Bar Gyu, Bombay Sizzlers Niseko, and Ezo Seafoods.
Does Alpen Ridge have airport transportation?
Yes, Alpen Ridge offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Alpen Ridge?
The staff speaks multiple languages, including English and Japanese.
Does Alpen Ridge have any great views?
Yes, guests often enjoy the mountain view available here.