We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (85)
360
Panoramas (9)
Dining (6)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Vale Niseko is nestled in the heart of Hirafu Village in a prime ski-in, ski-out location. Spacious and luxurious interiors complement fantastic onsite features, including a family-friendly restaurant, natural onsen, heated swimming pool and ski shop. This award-winning hotel is comprised of of 49 apartments with a mix of resort rooms and one, two, and three bedroom apartments - eight of which boast private onsens. A three bedroom Penthouse on the top floor includes a onsen on the heated deck, which offers uninterrupted views of stunning Mt Yotei. The Vale Niseko has become synonymous with luxury in the town of Hirafu, and its exceptional service standards and unbeatable location ensure guests will want for nothing during their visit to powder heaven.
Read more
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Babysitting
Children Activities (Kid / Family Friendly)
Concierge
Heated pool
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Ski-In / Ski-Out
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Boutique
Centrally Located
HOTEL CLASS
Reviews & more
217Reviews
427Photos
10Q+A
59Room tips
Traveler rating
  • 121
  • 59
  • 23
  • 7
  • 7
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
I'll start from the start, reception and concierge are amazing, extremely friendly and helpfull, very easy to deal with, the room was nice and spacious, although being on the lowest floor the view was a tree and a wall covered in snow, not what we expected, the cleaning was the
Read more
Response from TheValeNiseko, Manager at The Vale Niseko
Responded 6 days ago
Dear Decky494, Thank you for taking the time to share your experience with us. We are delighted that you found our team to be amazing, friendly and helpful. We are sorry to hear that the housekeeping was unsatisfactory, we have addressed these issues with our Housekeeping department. We strive to continuously improve the service we provide our guests. We hope to see you again at The Vale Niseko. Best wishes, Ruth Lawrence
Read more
We were tempted to stay at the Vale this winter, after hearing from our friend that the apartments were renovated. So we booked their 1 bedroom apartment, and the room was well appointed, with new choice of furniture and decoration. We love the location and the genius service
Read more
Response from TheValeNiseko, Manager at The Vale Niseko
Responded 1 week ago
Dear Kim, We are appreciative of all your feedback especially after our recent renovations, we're delighted that you liked our new apartments. We are excited to welcome you back in May! We will be looking into the issues you have reported, regarding bathroom amenities and onsen capacities. Thank you so much for taking the time to write us a review! Kozue Aoki
Read more
We have had the joy of spending 9 days at the Vale in one of their studio apartments over New Years. The rooms are well appointed, the location right at the bottom of the family run couldn’t be better, it’s centrally located to the best restaurants, cafes, ski shops and bars
Read more
Response from TheValeNiseko, Manager at The Vale Niseko
Responded 1 week ago
Dear trishu2013, We are so thrilled to hear you enjoyed your time here at The Vale. Thank you for taking the time to share your experience with us, we look forward to seeing you again soon. Kozue Aoki
Read more
I spent the last 10 days at The Vale in NIseko. Great location, accomodation and the most helpful and friendly staff ever. We were picked up from the bus by Cyrus who then continued to great and help us throughout our stay. Nothing was a problem for this crew which made our stay
Read more
Response from TheValeNiseko, Manager at The Vale Niseko
Responded 1 week ago
Dear 230traceyg, Thank you for taking the time to share your experience with us at The Vale Niseko, we are very grateful for your positive feedback. We hope to see you and your family again next year! Best wishes, Kozue Aoki
Read more
+2
Last meal before leaving Niseko early morning the next day. Nice ambience with comfy and spacious seatings. The quality of the A3 beef and the Jap. roast beef (Christmas Special) are superb. So is the Mt Fuji ice cream. The Hokkaido pork is below average. The service was great.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementThe Vale Niseko
Hotel Room
Photo provided by managementThe Vale Niseko
Hotel Room
Photo provided by managementThe Vale Niseko
Hotel Room
Photo provided by managementThe Vale Niseko
Hotel Room
Photo provided by managementThe Vale Niseko
Apartment
PreviousNext
12345657
The rooms are fine and you have a window but you have no view except up on a steep angle. You get no noise from the ski locker area. We did not get a discount over the other rooms for these lower level rooms and did not know before hand that they had no view, but we booked the hotel via Travel plan ski who I do not recommend.
0 votes
Show all answers
When can you take bookings for January 2018?
Hi there, i didn't try the hotel breakfast. i went over to nearby cafe for breakfast. And if you are driving, groceries shopping is around 10mins drive. There's many restaurants and cafe around the vale, location is good as it's within walking distance.
0 votes
Show all answers
PreviousNext
12
"the studio rooms are smaller but still had a full kitchen, dishwasher and washer/dryer, great for long stays"
"Higher Floors have better views and are more quiet"
"Mt Yotei views were beautiful"
"Get mtn facing rooms for views of family in/out"
"Pitch a different hotel"
PreviousNext
12345612
PRICE RANGE
$307 - $1,625 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vale niseko hotel kutchan-cho
LOCATION
JapanHokkaidoKutchan-cho
NUMBER OF ROOMS
72
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing