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195-1 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (132)
Room & Suite (56)
Dining (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 06/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AYA Niseko
Updated 06/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 121 Specialty lodging in Kutchan-cho
Location
Cleanliness
Service
Value
Travelers' Choice
AYA Niseko proudly sits at the base of one of Niseko Grand Hirafu’s most popular ski runs, offering an unparalleled ski-in and ski-out experience in the winter. Our 79 units are all luxuriously design in Japanese contemporary style with the utmost comfort and convenience.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Restaurant
Ski school
Skiing
Babysitting
Wifi
Sauna
Breakfast available
Vending machine
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Shuttle bus service
Meeting rooms
Spa
Hot spring bath
Massage
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Japanese
120Reviews11Q+A21Room tips
Traveler rating
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Popular mentions
Adrian T wrote a review Apr 2021
Marlow, United Kingdom278 contributions68 helpful votes
We booked to stay here after the advertised Ski-In and Ski-Out, however we soon regretted it. The hotel itself is very pricey (not surprised given how new it was and the location). The decor was nice and modern but had a slightly cheap feel to it. The staff were all friendly (in the typical Niseko fashion) however the main downfall was the noise. If you are a late riser, AVOID the rooms facing the slope. There are 3 ski schools that congregate and also the location at the bottom of the family run makes for it to be a huge gathering area for people. It takes around 20 minutes to even get on a lift, my advice is book a place closer to the Centre 4 or just walk up there - you'll get to the slopes much quicker.
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Date of stay: November 2020
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Combatfisher wrote a review Mar 2020
Taipei, Taiwan2687 contributions211 helpful votes
As everyone knows, the Corona Virus has affected much of Asia. Our group of 19 persons had planned a ski trip in March 2020 to Niseko and had paid reservations to stay at AYA Niseko. The situation with the Corona Virus had become very serious and we decided to cancel our ski trip. When we called to cancel the trip AYA Niseko was very understanding about the situation and gave us a 100% full refund. It was this kind of customer service that will make me want to stay in the hotel in the future. Thank you AYA Niseko team for your understanding. We look forward to staying with you next year and hope for your teams safety during this epidemic.
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Date of stay: March 2020
Service
2 Helpful votes
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Ben S wrote a review Feb 2020
Sydney, Australia2 contributions1 helpful vote
I recently stayed for a week at Aya with my family. Overall the hotel is good especially the location to the slopes and proximity to great options to eat. However the inability to moderate the in room heating ( other than opening a small window) was infuriating! This is a major oversight to the design of the building....This impacted on the comfort level of the fully enclosed 2nd bedroom ( no windows) giving it a tomb like feeling. Very unpleasant and claustrophobic. Another annoyance was the time our room was serviced. We would return from skiing at 4pm and the room was how it was left earlier in the day. This occurred 5/7 days. A knock on the door after this time when you’d like to settle in for the night is not welcome. Aya needs to tune this aspect up. Ginger downstairs was good, contrary to what others say. I believe their coffee was excellent and was the ski valet
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Date of stay: February 2020
Location
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Service
Room Tip: My yotei view rooms can be noisy with snow clearers and passing traffic
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1 Helpful vote
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DottyCazza wrote a review Feb 2020
Perth, Australia63 contributions50 helpful votes
We booked AYA for it's location & the fact that it is ski in ski out. It is quite pricey but we weren't disappointed. Ski Valet is priceless. Fab location near to ski lift & all that Niseko has to offer is within walking distance. The room was spacious, spotlessly clean with a small kitchenette & the very large bed was comfy. I am a very light sleeper & found the rooms to be quiet. We booked a private Onsen which is lovely but again quite pricey. The only down side was that it looked out on to a courtyard which had some rubbish in it (paper & water bottles). A quick clean-up needed! We only ate at the restaurant Ginger once & weren't overly impressed especially after eating in some fantastic spots in town. Also didn't like the fact that the 'cooks' seemed to be nibbling on food in full view of us. Not a good look. All in all just a couple of gripes but we enjoyed our stay. It was all about location for us & AYA delivers on that. Would stay here again & recommend to others.
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Date of stay: February 2020
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Response from Mkt Yamada, Marketing at AYA Niseko
Responded Mar 12, 2020
Dear Dotta-san, Thank you for taking time to make this review. In deed our location is one of the best in the area. Being the famous Ski in-out accommodation, our Ski Valet team require to keep the consistency of their services, thank you for your positive feedback. We glad that you enjoyed our room and facilities, our Housekeeping team always make sure your room is very convenience for you. Apologies if Ginger restaurant is not up to your standard, your unpleasant feedback will give us a room for improvement. As well for our courtyard, we will improve our public housekeeper service. Thank you once again for your feedback and we hope to welcome you again in the future so we are able to exceed your expectation. Best regards, The AYA Niseko team
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Jennifer T wrote a review Feb 2020
Chicago, Illinois55 contributions10 helpful votes
The Aya is a phenomenal place to stay. The location - ski in/out and with the kids GoSnow ski school located on the property - cannot be beat. Our room was spacious and comfortable for a family of four, including a kitchenette that worked great for breakfasts. The in-room laundry is also a great feature. The Aya’s family onsen was a particularly nice treat each night.
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Date of stay: January 2020
Rooms
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1 Helpful vote
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PRICE RANGE
$108 - $980 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
79
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Frequently Asked Questions about AYA Niseko
Which popular attractions are close to AYA Niseko?
Nearby attractions include Niseko Kids Club (0.02 miles), Mick's (0.09 miles), and Boot Solutions Niseko (0.1 miles).
What are some of the property amenities at AYA Niseko?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
What food & drink options are available at AYA Niseko?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at AYA Niseko?
Yes, free parking is available to guests.
What are some restaurants close to AYA Niseko?
Conveniently located restaurants include Bombay Sizzlers, Bar Gyu, and Kamimura Restaurant.
Are there opportunities to exercise at AYA Niseko?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at AYA Niseko?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AYA Niseko?
The staff speaks multiple languages, including English and Japanese.
Does AYA Niseko have any great views?
Yes, guests often enjoy the mountain view available here.
Is AYA Niseko accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.