Hotel Neviastata
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#19 of 40 hotels in Pamporovo
Location
4.3
Service
3.8
Value
1.0
Hotel Neviastata is an excellent choice for travelers visiting Pamporovo, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Hotel Neviastata offers guests an array of room amenities including a refrigerator and a seating area, and getting online is possible, as free wifi is available.
The hotel offers baggage storage and a sun terrace, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking.
While in Pamporovo be sure to experience local tapas favorites at The White Dog.
Enjoy your stay in Pamporovo!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Hiking
Airport transportation
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Ski rentals
Ski school
Skiing
Shuttle bus service
Conference facilities
Meeting rooms
Spa
Hammam
Massage
Steam room
Ski In / Ski Out
BBQ facilities
Baggage storage
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Safe
Seating area
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Russian, Bulgarian
Location
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It all started with a mixt-up reservation. We have booked an appartment with 2 bedrooms and 1 livingroom, and 2 bathrooms; instead we received an appartment with 1 bedroom and 1 livingroom - and 1 bathroom. For the same price!!! They have added a matrimonial bed in the living- room. So...was I in the bedroom? Or in the living- room when I entered the room?? In compensation they gave us dinner for 3 nights. What was really "amazing" was that ONLY 2 people from the personell were waring masks. One girl at the reception desk (out of 3 people who rotated) and one waiter in the restaurant! The mades, the maneger, the other personell they probably didn't hear about it! The mades practically kicked us out from the room to clean after 3 days of only replacing the toilet paper and throwing the garbage. Can they clean the room without wearing gloves and masks?! And with us inside or asking us to go outside and wait on the hall?? At a 4 stars hotel?? In Covid time?! Can't they come back later if thy see the guest is resting ? I asked them to come back later and to put on the mask, but they didnt speak English!! None of the 3 mades. In fact only one guy spoke English there. When we needed something we had to call him. We had no complimentary toiletries, only small soap to wash hands and small doses of shampoo. 4 stars hotel??? I wonder how they got those 4 stars; on out last day before leaving they didnt even throw away the garbage. The food was poor, especially at breakfast. I have found dirty cans to be used as clean, in coffee area. And the sugar was put in a cup for everyone to use it with a spoon. Same spoon. This is what I would do at my place, in my own house, not in a 4 stars restaurant. The swimming poo had rules. Noooo, not the kind of rules you would think of. The rule was that if a kid is in the pool a parent MUST be in the pool too! Come on!! My kids know how to swimm, they are big enough, +9 and 11 and half! Why do you make the kids wear swimming fins ?? They took classes of swimming! Did you even ask me? If I go into the pool with them, then why are you there?? What for? I am confortable watching them from the side of the pool, you can't make me enter the pool against my will. WHY DIDN'T YOU POST THESE RULES ON THE SITE OF THE HOTEL?? I would have chosen another hotel knowing all this. At a 4 stars hotel you don't find a bath- robe and some slippers in the room?? You have to rent a bath- robe from the spa area and when you leave you have the deposit money (for the bath- robe) back?? The wifi: :)) was a joke! In the rooms we had veeeeery little wifi, most of the times we had to use our mobile data. My kids were spending time in the hotel lobby or the restaurant because these were the only places where the wifi was working... The hotel does not deserve 4 stars! Far from that!!! They did have an empty room for the ski equipment like a small warehouse, but it was not warm inside, they recommended we take the ski boots in our room every day! How about that? Lucky for us we had good company and it sweetened a little our staying! Never to come back again!!…
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Date of stay: January 2021
Value
Service
Sleep Quality
Room Tip: If you want to have a great time when you go to ski, choose another hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I am very pleased with the atmosphere - spacious apartments, very warm during the winter months, nice fresh furnishings and conditions of use. The hotel itself is easily accessible and located so as to reveal magnificent views! Around us, we enjoyed of the mountain, the forest and incredible, crystal clear air! And sun! A clean hotel with a very nice spa center and pool, and very friendly staff! At any opportunity I would visit again !!!
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Date of stay: February 2019Trip type: Traveled with friends
Location
Service
Sleep Quality
Room Tip: All apartments have an incredible view of the mountain. You would feel great in every one of them!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
Helpful
Fiyat fayda dengesi gayet iyi. Odalar geniş, temiz, ferah, sıcak. Yemekte çok seçenek olmasada lezzeti ortalamalarda.Kötü değil. Arabanız varsa kayak merkezine mesafesi hiç sorun değil. Spa alanı, havuz temiz ve yeterli. Oda servisi yok. Resepsiyon çalışanları güler yüzlü ilgili. Yatakları rahat fakat yorganları küçük. Örtünmesi zor, çarşafları sabitleyecek bir çözüm düşünmeliler ayrıca. Onun dışında memnun ayrıldık, güzel vakit geçirdik. Teşekkürler.
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Date of stay: January 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotela ima prekrasna pozicia,koiato go pravi mnogo atraktiven za turizum,gledkata e unikalna ot apartamentite,po4istvaneto be6e mnogo na nivo i niama6e lipsi po apartamenta za standarta si,posre6naxa ni mnogo toplo,istinski i profecionalno,a recepcionistite ni obisnixa cialoto razpologenie na vsi4ki mesta koito triabva6e da posetim v kompleksa,a resoranta i xranata be6e mnogo vkusna i mnogo dobre organizirana,prekrasno Spa i mngo se dadiavam da moga tazi godina da sa ostanali mesta za Koleda i Nova Godina,za da moga da zaveda cialoto si semeistvo............blagodaria na vsi4ki koeto napravixa prestoiat ni straxoten)))) Slavena i Dobromir Kostadinovi
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Date of stay: February 2018Trip type: Traveled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First I'd like to thank the staff of this hotel.We stay 4 days there,and we had such a good time!Everething was just prefekt-the temperature in the rooms,the pool was very clean,the b'fast was very rich,the SPA also was great.The only thing I didn't like was that they didn't change the sheets at all for this 4 days.The hotel is not close to the sloops,and you might need a car,but they have small bus you can use(2-3 times a day go to the lift).
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Date of stay: December 2014Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
LOCATION
BulgariaSmolyan ProvincePamporovo
NUMBER OF ROOMS
50
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Claim Your ListingHOTEL NEVIASTATA - Reviews (Pamporovo, Bulgaria)
Frequently Asked Questions about Hotel Neviastata
Which popular attractions are close to Hotel Neviastata?
Nearby attractions include Pamporovo Ski Resort (1.4 miles), Cathedral of Saint Vissarion of Smolyan (3.4 miles), and FunPark Pamporovo (2.5 miles).
What are some of the property amenities at Hotel Neviastata?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Neviastata?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Neviastata?
Conveniently located restaurants include Salute, Alex's Pub At Ski Center Malina, and Neptun Winter Home.
Are there opportunities to exercise at Hotel Neviastata?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Neviastata have an airport shuttle?
Yes, Hotel Neviastata offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Neviastata have airport transportation?
Yes, Hotel Neviastata offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Neviastata located near the city center?
Yes, it is 0.1 miles away from the center of Pamporovo.
Are any cleaning services offered at Hotel Neviastata?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Neviastata offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.