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Pamporovo 4870 Bulgaria
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Traveler (9)
Pool & Beach (10)
Room & Suite (5)

About

Location
Cleanliness
Service
Value
The three stars Hotel Elina is situated in Pamporovo holiday resort. It is about 300 m away from the bus station and First Lift station via town of Smoljan and about 800 m away from the resort centre and provides easy access to natural attractions, tourist routes and ski runs. It is situated in a thick pine forest and provides tranquility for a good rest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Restaurant
Meeting rooms
Spa
Ski In / Ski Out
Baggage storage
Non-smoking hotel
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Room features
Fireplace
Refrigerator
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
8Reviews0Q+A1Room tip
Traveler rating
  • 2
  • 3
  • 0
  • 1
  • 2
Time of year
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A very bad hotel. As you have so many in Pamporovo you could find way better for the same price or cheaper. If the hotel is just totally out of fashion the room was quite clean. However, the matress was hard and the shower tray too short so you got water all over the floor. But what to say about the service!! We had "dinner" (we were two) and they forgot to bring one plate... And the food : oil oil and oil. The breakfast was the climax. It's really poor quality (rotten apples, no choice) and still the service... The coffee machine was not working. We asked and the answer was : you can get one from the bar but you have to pay. Not really happy with this answer we went to the manager. His answer : not my problem! We had to insist, they tried to restart the coffee machine and we got : water with coffee. By leaving, we told the manager we were really disappointed. As my boyfriend was leaving he replied to me : i wish you good luck! My boyfriend heard and came back. The manager felt so bad as my boyfriend was not supposed to hear. Yeah, very macho!!!
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we were at hotel Elina to meet new year 2014 that is unforgettable, hotel staff had tried to give us lots of fun and surprises. And the food was no words to describe a delicious food I've eaten anywhere in the world .The NEW YEAR program was amazing with lots of music and dancing. And they showed us their folklore music, boy playing a bagpipe and singer. Staff was very nice and helpful everyone knew English language . Next year we will go there for Christmas and New Year . THANKS TO THE WHOLE TEAM
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We arrived at the hotel at 3am and we were tired and just wanted to go to bed and this is where the trouble began. They gave us a double bed and had booked a twin room, the people who were waiting for us snatched my suitcase out of my hand and he didnt look to happy that i was trying to get it back. When we finally got in the (right) room the light wasnt working and was told it would be fixed in the morning...was still not working when we left this morning. The maid service (if you can say there is one) was awful our towels were changed once while we were there and the beds were changed once. The room was freezing and the windows weren't double glazing which you would expect in a winter resort. The food was awful and cold and my brother was feeling ill 3 days into the trip. The hotel was far out so would be better if you get something central. Overall the hotel was awful but the skiing was worth it.
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Ok lets be serious now..We arrived at the hotel, after reading these awful reviews, thinking "It cant be that bad!" But trust me...it is that bad! Upon arrival we thought the room, however basic, was not tht bad. Plus they had prepared room for us after a long journey..and trust me that coach journey is LONG and the drivers are INSANE! Realised that there where only 8 guests in the ENTIRE hotel..therefore NO buffet breakfast..stale toast, an egg (if your lucky) jam, cheese, ham and salami that could have been used for poker chips! Skiing there was great fun, the instructors are awesome, make sure you get Peter...But watch out for the bell sellers! (Particularly MICHEAL - he is not your friend! and bullied about £15 out of us by the end of our week). Back to the hotel...dinner, printed on an A4 sheet of paper...included... Cabbage, cold soup, stale bread, undercooked chicken, and chips - raw dipped in oil. And to top that off - An apple. On a plate. For your pudding. It was soon we realised... The dinner was the same as was the breakfast - EVERY DAY. The waiters seemed to not quite understand the laughter from the dining room, was not enjoyment, but instead shock at finding wood shavings in your baklava cake! The room is FREEZING, the shower is SO POWERFUL and LEAKS EVERYWHERE the shower fills up like a bath, then spills all over the floor! Oh and yes...the toilet blocked... To top this off, drinks are not included. Coffee but only with breakfast, when I went to get a coffee in the day, the staff turned the machine off!! There is no gym, no massage, no nightclub. Just the remains of your soul after a week of hideous service. We still had fun, but seriously, never again. Unless you want to live of protein bars, like we did!
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I can't understand the reviews for this jewel. The receptionist RAN to help with the cases( at 3am), the room turned out to be a suite, the food was varied and much thought had gone into it and all the staff did everything they could to make our holiday special.It's great.(Oh and the toilets worked)
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PRICE RANGE
$40 - $76 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaSmolyan ProvincePamporovo
NUMBER OF ROOMS
42
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Frequently Asked Questions about Hotel Elina
Which popular attractions are close to Hotel Elina?
Nearby attractions include Pamporovo Ski Resort (2.1 miles), Spree Ski & Snowboard School (1.4 miles), and FunPark Pamporovo (0.00 miles).
What are some of the property amenities at Hotel Elina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Elina?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Elina?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Elina?
Conveniently located restaurants include Alex's Pub At Ski Center Malina, Salute, and Gloria Mar Restaurant.
Are there opportunities to exercise at Hotel Elina?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Elina have an airport shuttle?
Yes, Hotel Elina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Elina offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Is Hotel Elina accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.