The staff are not help full, when you can find them. We waited 1,40 minutes for dinner in the end i went to the kitchen lift and found our food in there. The rooms are very basick but clean. Location is good if your driving around Rodopi but it not good for local stuff. It was cheap so you get what you pay for.
Unforgettable summer days, very pleasant hotel. The setting is great. Clean, cozy, comfortable! Nature is wonderful, flowers, pines, fresh air. Very suitable place for rest with children. Relax in the pool, the sun loungers are among the flowers, the green grass. Great!
I stayed with my family in Feb 2019 in Stream Resort. We had a great time there, the service was excellent, everyone were very friendly, the apartments are spacious and have everything you need and the amenities were really nice ( the place was really warm too). The hotel is only 5 min to Malina ski center with a car and there is regular transport to the ski center. The place is a bit outside of Pamporovo but to be honest have everything you need inside it. I loved the buffet too- defo recommend it
The hotel is located about 1 km from the Malina ski center. They have a shuttle service to there. From the rooms there is a very beautiful view of the mountains and the forest. About the service we were a bit disappointed. Most of the stuff can't even say some words in English and except the language they are some problems about their behaviour to the clients, I mean some of them. The breakfast was satisfying but I cant say the same thing for the diner. The main features of the hotel was the location and the view. Don't expect a lot of hospitality. We arrived at 5 p.m but our room wasn't still ready.
The view from the is great... and the sound of the stream from the river is pleasant... But just about it. The hotel seems to be handled by 5 people... The pool and the (basic and semi broken) gym was open only from 12PM... The breakfast was very basic.. And the one waitress was very busy for the number of guests... The rooms need to be renovated. The handles on the doors were broken and our room key lock was almost broken. The small bar is also handled by the same one waitress... When I asked from an Espresso.. I was asked to wait for 10 minutes as she was busy in another place... Maybe it was all because we were there off season..but the hotel seemed to be occupied (though maintenance should be done all year long)...