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Ona Dorada El Tarter

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Ona Dorada El Tarter
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70 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Kaiserslautern, Germany
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 5, 2016

We arrived after hours on Sunday but called ahead of time so that our room location was assured and our keys were in the mail box. Checked-in w/o an issue, but the condo had a bad mold smell. Contacted the front-desk the next day and we were moved to a condo with no problems and also seemed to be renovated... More 

Helpful?
Thank DiNo_9
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr DiNo_9 We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. We look forward to welcoming you to our hotel on your next visit. Warmest regards, More 

Voerendaal, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2016

We have both positive and negative feedback for our stay. POSITIVE: lovely staff, great cleaning crew (our room was spotless), nice amenities in the room to include necessary items to wash cloths and dishes and iron, etc. We loved our view and the style of the complex. NEGATIVE: Do not pay for parking in the garage unless you drive a... More 

Helpful?
2 Thank JanieNJohn
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear guests, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Dorada El Tarter, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the whole... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2016 via mobile

Just returned from our second stay at Ona Dorada. Everything was as excellent as it was last year. Comfortable, clean and superb value. Not sure if some of the people leaving negative reviews actually stayed at the same place! For us, it's been consistent and reliable. Already thinking about our skiing holiday for next year and are very likely to... More 

Helpful?
Thank opiehawk
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr/Mrs opiehawk We would like to thank you for your confidence and for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Dorada El Tarter team strives daily to fulfill the wishes of our guests and our ultimate... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2015 via mobile

This resort is not a resort. I have slept and stayed in better hostels. Matter of fact I once slept on a sidewalk in Spain and that was better accommodations. This place is extremely loud at 430am the people above us started moving furniture this went on for hours. The place is not that big so I am not sure... More 

Helpful?
1 Thank Andrea H
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Customer, From Ona Dorada El Tarter we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. We regret not having met your expectations and we regret not having been aware of your discomfort until now. All staff of Ona Dorada El Tarter works to ensure that all our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2015

We stayed in the room at a time that was very bad weather. But our stay in this room we became our vacation easier. They kept it it warm, clean and above all clean of snow (at the entrances and access to the rooms). The rooms had full breakfast inside the room every day and daily cleaning services. Only problems... More 

Helpful?
1 Thank KarVas
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr. KarVas, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 17, 2015 via mobile

We stayed in a one bedroom apartment which was comfortable for two adults and two kids (using a sofabed in the living area). Communication in advance of our stay, our welcome and the service throughout the stay were all excellent. The apartment itself was clean and well equipped and well situated a short (5 min) drive to a number of... More 

Helpful?
Thank opiehawk
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr opiehawk, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

London, United Kingdom
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 3, 2015

Similar to a lot of buildings in Andorra - built into the hillside so on various levels. Having said that there is a lift but only to two flights of external steps below the reception. The info pack does warn about steepness etc. so no surprise and we were fortunate to have an apartment on the same level as the... More 

Helpful?
1 Thank john n
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr john n, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind... More 

Begues, Spain
Level Contributor
181 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed February 17, 2015

We found this by trial and error, which added to the exploration feel of our holiday. We were skiing at Grau Roig which is about a 15 minute drive. The rooms are basic (these are not hotel rooms) but do the job, i.e. kitchen, dining room etc. Data roaming doesn't seem to work for UK based mobiles so if you... More 

Helpful?
Thank anduain
Onahotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr anduain, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Quinta do Lago, Portugal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 5, 2015 via mobile

We have just had an awesome stay here. The Manager Marie couldn't do enough for us.Prices for ski lifts and Equipment hire were good from reception. My children 15 and 20 loved the apartment, it was fully equipped so we ha a few cooked meals in.The ski lift is a 10 minute walk down the hill. We drive down early... More 

Helpful?
1 Thank MurrayPortugal
OnaHotels, Director de Relaciones con Clientes at Ona Dorada El Tarter, responded to this review

Dear Mr Murray, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2013

We stayed here in Feb 2012 for two nights with our young family. We were impressed with the apartment as it was a good size and well equipped. it was very good value for money. It is far out from the resort so better for self catering families rather than people looking for restaurants and bars. We had a comfortable... More 

Helpful?
3 Thank ruthbarry01
OnaHotels, Director de Relaciones Públicas at Ona Dorada El Tarter, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Dorada El Tarter even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Room Service
Room types
  • Kitchenette
Internet
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our holiday aparthotel Ona Dorada El Tarter in Andorra is a spectacular and noble building made of wood and stone that lies at the foot of El Tarter mountains. This mountain resort offers smart 1 and 2 bedroom apartments fully equipped. Spacious allotments consisting of a living room, bathroom, kitchen with fridge, microwave and a balcony. Andorra is a very popular holiday destination all year around, even in summer since there are excellent paths to practise trekking over the are as well as scuba diving (in mountain lakes), horse riding and many other activities for the whole family. Ski lovers should know that Ona Dorada el Tarter is situated in the village of Ransol, in front of the skiing station Grandvalira. Nearby you will find restaurants, bars and a leisure centre with sauna, solarium and gym. Furthermore, Andorra offers the largest recreational spa in southern Europe: Caldea, which offers you a wide choice of activities for getting fit, healthy and beautiful. You will find peace and calm with the beneficial effects of its thermal water. ... more   less 

Additional Information about Ona Dorada El Tarter

Address: s/n Carretera De Ransol | Sola de Ransol Apto. 132, El Tarter AD100, Andorra
Location: Andorra > Canillo Parish > El Tarter
Price Range: $54 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Dorada El Tarter 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Apartaments La Dorada Club El Tarter Hotel El Tarter
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Questions & Answers

Here's what travelers have asked, with answers from Ona Dorada El Tarter staff and other travelers.
2 questions
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Questions? Get answers from Ona Dorada El Tarter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the P5 level, right below reception, if you have a difficulty with stairs.”
 of 5 bubbles DiNo_9, Oct 5, 2016 | Read review
“we liked the view from the 1 bedroom 1 living room #3”
 of 5 bubbles JanieNJohn, Jul 21, 2016 | Read review
“higher floors have greater view”
  • sunsine view from room
  • sunsine view from room
  • view from room during snowfall
  • stalactites on oposite rooms roof
  • view from room during snowstorm
  • view from room during snowstorm
 of 5 bubbles KarVas, Nov 21, 2015 | Read review
“Stay low down unless you are travelling very light of like a good stomp up the steps.”
 of 5 bubbles johnn798, Mar 3, 2015 | Read review
“See if you can get a room at the top, as there are lots of families here if there's a room above you it's pretty certain the pitter patter of tiny feet will wake you around 7am!”
 of 5 bubbles anduain, Feb 17, 2015 | Read review
5 of 5
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