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Swandor Cam Ranh

Traveler (440)
Dining (71)
Room & Suite (44)

About

Location
Cleanliness
Service
Value
The luxurious Swandor Hotels & Resorts - Cam Ranh is located on the amazing and pristine Bai Dai beach. The resort offers comfortable accommodation possibilities, 510 rooms with terraces or balconies including 18 Deluxe front sea view rooms, 432 Deluxe sea view rooms, 29 Deluxe triple sea view rooms, 18 Deluxe family front sea view and 13 Deluxe Family Sea View rooms. Rooms are settled in 12 floors of A building and 8 floors of B building. The special attention is paid to creating good conditions for family vacation. The hotel offers a big children's playground complex, where children can spend their time under the care of animators. The restaurants in hotel welcome guests with round the clock meal. Swandor Hotels & Resorts bars serve not only local beverages, but foreign alcoholic drinks either, which are also included to Ultra All Inclusive system.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS

Location

Full view
Contact
11 Nguyen Tat Thanh Boulevard Bai Dai Beach, Cam Ranh District, Cam Ranh 650000 Vietnam
Getting there
Cam Rahn Airport3 mi
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167Reviews
475Photos
26Q+A
1Room tip
Traveler rating
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Popular mentions
We stayed in Swandor for one night on NYE. Gala dinner was amazing, live music was great. Great NYE party overall. We booked it through a third party online travel agent and on check in we were advised that only breakfast was included. This is an all inclusive resort and the
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Response from Guest Relation T, Менеджер по обслуживанию клиентов at Swandor Cam Ranh
Responded Jan 8, 2019
Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analysed by hotel management for revealing and resolving the deficiencies. We are grateful for mentioning tasty food and nice drinks in the restaurants and the bars of the hotel! We are so happy to read that you were satisfied with the New Year program, because the main goal of all staff in the hotel is making your holiday unforgettable. We are extremely glad to know that you remain satisfied with the management professionalism. We are deeply sorry that the hotel seemed worn out to you, however, let us inform you that if any faults appear, the staff fixes it as soon as possible. Your review is a great motivation for our team, as the main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort Cam Ranh.
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We stayed on 17/09/2018 at R722 and R723. We reserved an extra bed in our booking but they didn't arrange for us. When I asked FO staff for help, she didn't confirm with HK staff, just asked me if i was sure another room had extra bed or not. While i checked with my friend, she
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Response from Guest Relation T, Менеджер по связям с общественностью at Swandor Cam Ranh
Responded Sep 24, 2018
Thank you for choosing Swandor Hotels & Resorts and for sharing your review with us! We highly appreciate your opinion and your feedbacks help us to improve service quality. We would like to inform you, that all our guest`s comments, wishes and remarks are analyzed by hotel management for revealing and resolving the deficiencies. We deeply unsatisfied that you were disappointed with your vacation and services provided by our hotel. We are very sorry that you had some inconveniences due to an extra bed that wasn’t reserved, but we would like to assure you that as soon as you asked our Front office staff about an extra bed to your room, your request was directly forwarded to housekeeping department. To complete any request our HK Department needs about 30 minutes on average, but it depends on pic hours and workload of our staff. We would like to pay your attention as well, that as you had only B&B you could have your breakfast free of charge only, our staff kindly asked you about having a lunch at our restaurant, however according to the rules of the hotel our F&B staff didn’t let you and another guests came into the restaurant as the lunch hours were finished at 2 30. As it wasn’t free of charge for you to use our bars and snack restaurant our F&B staff asked you to wait until dinner. We would like to ask you whether you apply to our English-speaking guest relation officers or another hotel staff about the possibility to use our Snack Restaurant that opereates from 11AM till 6PM. In case of this or any other difficulties you can always apply to our English-speaking guests relation officers who will try to help you any time and solve your problems in the Lobby area or by phone dialing "5555". The main goal of Swandor Family is to improve the quality of service and to achieve it`s excellence. We are looking forward to welcome you back in Swandor Hotels & Resorts! Best Regards, Guest Relation Team of Swandor Hotel & Resort - Cam Ranh.
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Don’t book this place unless you are Russian. There are mostly rude Russians and they expect you to speak russian. Forget about English. Only 1-2 people at the reception speak English. I am Vietnamese and also had trouble understanding them. I would rate the food at 2 Stars.
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Response from Guest Relation T, Менеджер по связям с общественностью at Swandor Cam Ranh
Responded May 15, 2018
Good afternoon, dear guest! Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide an excellent service to our dear guests. We would like to pay your attention however our hotel is oriented towards Russian guests, general information about the services provided by our hotel is presented by Russian, Vietnamese and English languages. The alcohol and cocktail card together with the room service menu and hotel conception translated respectively. In case of any questions or misunderstanding, please feel free to contact with our Guest Relation Department or 24/7 call-center hot line. We are very sorry that you weren’t satisfied with the food quality and its variety at our restaurant, though a great variety of European, Russian and Vietnamese cuisines’ dishes are presented. More than 16 kinds of salads you can find at lunch and dinner, grilled and boiled pork, chicken, lamb and beef as well as crocodile and snake meat could be found at our restaurant. Dessert station is full with all kinds of cheesecakes, chocolate and fruit cakes which are presented on a daily basis. Certainly, all your comments will be forwarded to the hotel management in order to provide the best service for our dear guests. You are always welcome in our hotel! Sincerely yours, Guest Relation Department Swandor Hotels & Resorts - Cam Ranh.
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A very nice and clean hotel. Rooms are complete and big enough, almost all rooms does have sea view. The all-inn formule is advisable and very great value for money. Different swimming pools and a beautiful beach. Evening entertainment for young and old. Be aware that this
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Response from Guest Relation T, Менеджер по обслуживанию клиентов at Swandor Cam Ranh
Responded May 1, 2018
Good afternoon, dear guest! Thank you for choosing Swandor Hotels & Resorts and for your feedback! Our primary goal is to provide an excellent service to our dear guests. We are very happy that you was satisfied with staying in our hotel. Also we are very glad to hear that You mentioned cleanliness of the hotel and our room conditions. As well, thanks, that You didn’t forget to tell about our swimming pools and beach. We want to say that yes, guests who staying in our hotel mostly Russian, but however the menu’s , labels, important information wrote on 3 languages : Vietnamese, Russian and English, in case of any kind of misunderstanding you can anytime contact our English speaking guest relation team or ask our callcenter for any information and help by dialing 5555. See you again ! You are always welcome in our hotel! Sincerely yours, Guest Relation Department Swandor Hotels & Resorts - Cam Ranh.
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1234569
Здравствуйте, уважаемый гость! В отеле имеется представительство компании Pegas, гиды которой могут помочь Вам в организации различных экскурсий. Также они могут предоставить Вам рекламные буклеты с интересными для туристов местами в Нячанге(торговые центры, рынки, достопримечательности и т.д.) Также Вы можете самостоятельно добраться до Нячанга(25 км от отеля), купив билет на автобус в нашем отеле, либо заказав такси. С уважением, Отдел по работе с гостями Swandor Hotels&Resorts Cam Ranh
0 votes
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Есть ли прокат велосипедов в отеле или поблизости?
Здравствуйте, уважаемый гость! В отеле нет пункта проката велосипедов. Велосипед можно арендовать в городе Нячанг. С уважением, Отдел по работе с гостями Swandor Hotels & Resorts Cam Ranh
1 vote
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Здравствуйте, уважаемый гость! На данный момент Wi-Fi работает на территории отеля. С уважением, отдел по работе с гостями Swandor Hotels & Resorts Cam Ranh
0 votes
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Здравствуйте, уважаемый гость. Лобби-бар находится в корпусе "А" на этаже "G" справа от стойки ресепшена и стола отдела по работе с гостями. Работает ежедневно с 9 утра и до полуночи. С уважением, отдел по работе с гостями Swandor Hotels&Resorts.
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123456
"if you like a shower, arrange with booking."
PRICE RANGE
$174 - $335 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Dessole Cam Ranh Pearl Resort
LOCATION
VietnamKhanh Hoa ProvinceCam Ranh
NUMBER OF ROOMS
510
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