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Mercure Stafford South Hatherton House Hotel

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Mercure Stafford South Hatherton House Hotel
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552 Reviews from our TripAdvisor Community

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Showing 548: English reviews
Stafford
2 reviews
3 of 5 stars Reviewed today NEW via mobile

Stayed here for two nights with my 6 month old son and my nan for my mothers wedding. Although I couldn't fault them for cleanliness and polite service. The place doesn't have air con and got very hot especially being in a bridesmaid dress. My nan was charged for two nights on her card despite the fact that we had... More 

Helpful?
Thank RLJ22
Newcastle-under-Lyme, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I was looking forward to our Afternoon Tea purchased through Groupon. Staff were excellent couldn't do enough for us, both ladies deserve a 10 out of 10. The food was somewhat disappointing. We were served 4 halfs of sandwiches, each one different although we didn't realise until we started eating so if you wanted a taste of each one you... More 

Helpful?
Thank Tracey L
Oxford, United Kingdom
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 2 nights here, whilst attending a local wedding. The place is a little dated, but is great in every other way. Our room was spotless and functional, even being able to access the free hotel Wi-Fi. The staff are exceptional; they could not be more helpful (especially Lucy on reception). We did not eat here, but had... More 

Helpful?
Thank Kozwotsit
Valencia, Spain
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This is hotel is the worst I have been in years. Is utterly rundown and tired. The bed matres had it 10 years ago and it just goes down the minute you seat on it, so do the chairs in the dinning area too, the carpets looks tired and the bathrooms, OMG! I don't generally put bad comments, but I... More 

Helpful?
Thank Victor P

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Leamington Spa, United Kingdom
Level Contributor
76 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriend and I only stayed for a single night but generally speaking our stay was perfectly fine. Our room was a good size and the bed comfotable. The hotel's restaurant was good for both dinner and the buffet breakfast the following morning, while the leisure centre had plenty of equipment. Only gripes are that the property does look and... More 

Helpful?
Thank robfry1987
Great Dunmow, United Kingdom
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Saw it advertised as a weekend b & b deal and as it was situated near gardens we wanted to visit ,took a chance that there wouldnt be a very noisy wedding on. We usually travel mid week for that reason! Also they take Tastecard,which knocks 50% off the food bill. Yaay! Arrived at 4.00 ish ,satnav sends you down... More 

Helpful?
Thank rod r
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Many thanks for your review- will pass on comments to those concerned. Overgrown foilage being attacked today and has been cut back again yet again! More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Hatherton House hotel staff really put themselves out to give my daughter a day to remember. Thanks to Andrea, wedding organiser, and her staff, the day ran smoothly and was a day to remember, Peter the Masters of ceremony was lovely.and so was Andrea and her staff. Phill the dj was absolutely brilliant, he played all the right music and... More 

Helpful?
Thank sharonmb69
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Thank you very much indeed for your kind comments - glad you had a good day - you all looked fabulous - please don't forget to pop in with the photos when you have them! Kind Regards Andrea and the Hatherton House team More 

Rye, East Sussex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked a weekend away at this hotel on an all inclusive basis at a very good price. On arrival we were given a great welcome and given all the information about the hotel at reception. The room was spacious but somewhat tired, plenty of room and ample facilities, on suite with tea & coffee makings. The lounge and dining... More 

Helpful?
Thank mbA6380PV
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Many thanks for your comments - glad you had a good - albeit a slightly busier than expected - stay More 

Camberley, United Kingdom
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is walking distance from the centre of Penkridge. It has obviously been a nice hotel but it really does need to given a good going over and renovating. The swimming pool is small, and there was no-one on duty at the gym reception when we went in so had to ask one of the regulars where we found... More 

Helpful?
Thank Mark L
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Many thanks for your comments and I am glad you enjoyed your enjoyed you stay in the main part. We are doing some decorating and updating works over the summer months and hope that guests will notice the difference in the autumn More 

west midlands
Level Contributor
211 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friends and I went to afternoon tea here the staff were really friendly so that was a good start the coffee came two big pots again good but we were disappointed with the sandwiches they tasted stale, the cakes were nice but were didn,t think they were home made we went with a groupon voucher so had not paid... More 

Helpful?
Thank jamieWestMidlands
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Many thanks for your review and sorry that you were disappointed We are changing suppliers of our bread as we have become a little disappointed of late - but we thank you for bringing it to our attention More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Stafford South Hatherton House Hotel is ideally located for both the leisure and business traveller, close to Junctions 12 and 13 of the M6 motorway. You can really relax at the Hotel, a wonderful setting surrounded by rural countryside in the peaceful market town of Penkridge. The hotel has a leisure centre and Free WiFi for all guests. ... more   less 

Additional Information about Mercure Stafford South Hatherton House Hotel

Address: Pinfold Lane, Penkridge ST19 5QP, England
Location: United Kingdom > England > Staffordshire > Penkridge
Price Range: $77 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Stafford South Hatherton House Hotel 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Stafford Quality Hotel
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