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Scandic Victoria Tower

Arne Beurlings torg 3A | P.O Box 1124, Kista 164 40, Sweden
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Scandic Victoria Tower
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384 Reviews from our TripAdvisor Community

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Hampshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just checked in. Room is very basic. No toiletries, not even a shower cap. Just a bottle of shampoo stuck on the wall. Biggest disappointment is no tea & coffee making facilities in the bedroom and no room service menu. Won't be staying here again!

Helpful?
Thank ED2
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks for submitting your review! Included on every room is hand soap, shower gel and shampoo. If you are still in house, and theses items are missing, please get in touch with Front Desk, they will be happy to be of service. Regarding in room supplements, such as the coffee making facilities, these are included in our suites and "Superior... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

When checking in, I found the floor of the room being dusty and a bath not entirely clean - with some hair in it. The room temperature was really low due to bad thermal insulation of the outer wall - one could feel cool air flowing from it (early Feb, outside temperatures were around 0C). No fridge in the room.... More 

Helpful?
Thank Andrey S
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks for submitting your feedback, and I am sorry to hear about your experience. It is true that our rooms do not include fridges, which is a general company policy, factoring in both environmental and financial aspects. Instead, every Scandic Hotel provides the much more diverse shop concept available 24/7 nearby the reception. Guests that are in need of cooled... More 

Travelers are raving about these Kista hotels

Sweden
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here during the weekend and thus got a very good deal, for a very low amount of points I got a night for free through the customer loyalty program of Scandic Hotels. I used this as an option rather than staying at the airport over night, from the terminal it is not a long bus ride (cost around... More 

Helpful?
Thank Jimmy_Swe
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks for your kind words! They have been forwarded to the different departments at the hotel. We find them highly motivating and are looking forward to welcoming you back to the hotel in the future! Best Wishes Dennis Hotel Coordinator More 

Stockholm, Sweden
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Enjoyed breakfast with family members today, just lovely! The staff are really delighted to offer help. The singing chef made the breakfast extra special . Adnan went the extra mile to make the child happy by offering pancake. Simple gesture, big difference ! I have been here couple of times with clients for business lunches since Kista area cannot offer... More 

Helpful?
Thank Dania111
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thank you, I am pleased to read about your positive experience with us! I will provide our vocal chef and Adnan with your feedback, which I know they will appreciate greatly! Best Wishes Dennis Hotel Coordinator More 

Luton, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Always a pleasure to stay at Victoria Tower but on this occasion I was not happy with the service in the Restaurant. At least 30 mins left at table with no one interested in serving me.. In the end I left to find somewhere else to eat.

Review collected in partnership with ScandicHotels.com

Helpful?
Thank Adam P
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks Adam for feeding us back! I have sent an E-mail to the adress that is attached to your profile. Please get in touch if you have any questions or further feedback! Best wishes Dennis Hotel Coordinator More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed many times in this hotel and it is my first choice when being in Kista. It is a luxurious hotel, big and nice rooms. I really like having breakfast there and it is also very suitable for dinners. Even though their loyalty program is restricted to Scandic hotels only, but you will a good treatment with it.

Helpful?
Thank Roger C
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks for feeding us back, Roger! We appreciate the kind words and they encourage us in our efforts to provide our guests great service and the feeling of a home away from home. We look forward to welcoming you back at the hotel in the future! Best Wishes Dennis Hotel Coordinator More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good hotel with clean rooms, good gym, nice restarant and bar and fine breakfast. Good staff too! Restuarant menu is good food, but has been the same for a long time. Being there quite often it would be nice with some variation. BUT they have a severe heating problem in the vinters. As a frequent visitor you get upgraded to... More 

Helpful?
Thank DanishexpatinKL
ScandicVicTow, Guest Relations Manager at Scandic Victoria Tower, responded to this review

Thanks for providing your feedback! Indeed, there have been issues regarding the room temperature. During your stay, there was a problem with the district heating, which made the indoor climate really difficult to manage. If make further reservations with us, please get in touch and we will see to it that a radiator is reserved for you. Best wishes Dennis... More 

Bagsvaerd, Denmark
1 review
2 of 5 stars Reviewed 3 weeks ago

Depsite being a new, fancy hotel, the heating systems is not very good, and I have often struggled staying warn during the night. The personnel seems to have very limited means to fix it, although they are very nice and serviceminded.

Review collected in partnership with ScandicHotels.com

Helpful?
Thank timsandholdt
ScandicVicTow, Manager at Scandic Victoria Tower, responded to this review

Dear Guest, Thank you for your review. We know about the issues with the heating when the temperature rise and fall a lot during this time of year, and we work hard with this problem together with the owner of the building. So hopefully this matter will improve to the better shortly. Meanwhile we do support with extra radiators and... More 

Atlanta
Level Contributor
552 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Scandic Victoria Tower in Kisk is a well run business hotel. The rooms are not large, but very well equipped. The internet was excellent for a hotel. The restaurant serves an excellent buffet breakfast and lunch. Close to the train station and a shopping mall. Housekeeping could be improved.

Helpful?
Thank Dealmaker
ScandicVicTow, Manager at Scandic Victoria Tower, responded to this review

Dear Guest, Thank you for your respond. It is nice to hear that we deliver to expectaitons and hopefully a bit more :). We have actually focus housekeeping this year as we want and need to improve - so it is very good to get feedback regarding the cleanliness. Thanks again - and welcome back! Best regards, Pia Nilsson -... More 

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