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Mercure Hotel Schloss Neustadt-Glewe

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80 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Melbourne, Australia
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was booked for us by our travel agent, who didn't mention that there were two very different room styles!! We were given our rooms in the annex, which is in a separate building. It is quite comfortable, but not quite the Palace experience we thought we were going to have. On talking with management, they were able to... More 

Helpful?
Thank Julianne S
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

Please be sure if you book the place to stay at the main building , because we had the room in another building, and it is very average place. Breakfast is not big, for 3 stars. Town is very lovely, next to the castle . Rooms are big and clean, bathroom is good )

Helpful?
Thank Наташа У
Malmö, Sverige
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

The hotel is close to a road which can make some rooms, including the one we had, a bit noisy. The building as such is nice with a special "castle feeling". The room we had (nr 10) is very large with a sofa, two armchairs and a small table. The beds are comfortable but a bit on the soft side.... More 

Helpful?
Thank BjornVienna
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Bjorn, thank you for your rating and the related suggestions. Most 4* hotels charge 14 EUR and more for the breakfast, so they also can offer much more than our hotel, which only takes 9 EUR for the breakfast. But we are working on a new breakfast buffet to impress our guests. If there is a travel group with... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 3, 2016 via mobile

We stopped here over night on our way to Berlin. We picked this hotel because it is right off the A24 motorway in a small town. And what a pleasant surprise it was. It's located in the center of town in a small charming castle with an annex next to it. On arrival we were greeted by very helpfull and... More 

Helpful?
Thank Slejpner
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Guest, thank you for your great rating. We hope to welcome you again in the future! More 

Høje Tåstrup
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 2, 2016

The small town of Neustadt-Glewe was founded in the 13th century and seemed to be quite wealthy in earlier centuries due to its metal works. The later decline in the 20th century means that we have a small city with an old city center, still recovering and still renovating the old houses and removing the inappropriate concrete buildings from the... More 

Helpful?
Thank JBP42
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Guest, thank you very much for your extensive and great rating. We are pleased that your stay in our hotel was such a positive experience. So we hope you will return to our little castle one day. Your team from Mercure Hotel Schloss Neustadt-Glewe More 

Lachen, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 21, 2014

I was there to get a few hours of sleep. But everything went fine. The reception was waiting for me when I arrived at 1am. The room was comfortable. Breakfast in the early morning was also good. Would recommend if you're in the area.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jirapha
London, United Kingdom
Level Contributor
152 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 20, 2014

We only stayed here for one night and in fact stayed in the annexe just to the side of the main hotel due to a wedding booking the main building. No issues at all, the room was huge and had everything you'd expect. The windows have limited opening bars across them which for a warm day / night I thought... More 

Helpful?
Thank timcr005
Chicago, Illinois
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 1, 2011

Traveled here for business being conducted nearby, and probably should have stayed a little further away in a bigger town. While the hotel itself was interesting, a former castle, it was definitely not the most comfortable place to stay by American standards. Unfortunately, no one working at the hotel spoke English. This is definitely not a complaint, as I realize... More 

Helpful?
2 Thank errynne
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Mercure Hotel Schloss Neustadt-Glewe

Address: Schlossfreiheit 1, 19306 Neustadt-Glewe, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Neustadt-Glewe
Price Range: $89 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Schloss Neustadt-Glewe 4*
Number of rooms: 37
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