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Bath Lodge Castle

Certificate of Excellence
Warminster Road (A36) | On the A36 Itself, Norton St Philip, Bath BA2 7NH, England
Hotel amenities
1 room 1 adult
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Bath Lodge Castle
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275 Reviews from our TripAdvisor Community

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Stratford-upon-Avon, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Bath Lodge for one night in September of 2015. It is a beautiful building in an excellent situation, the staff were helpful and accommodating - apart from one lady who we overheard at a table in the dining room, at dinner. She was very rude and dismissive to the guest who was complaining, having... More 

Helpful?
15 Thank Jenny343
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have never known anywhere with such terrible people skills, the owners are absolutely horrendous! They are rude obnoxious and seem to think they are in some superior league. The rooms are okay, but that is all, for the price I was expecting something luxurious, I have spent £400 for a week for a hotel elsewhere and enjoyed it much... More 

Helpful?
23 Thank Amy B
Cranbrook, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I stayed at the Castle for 2 nights in the Windsor room. Our main reason for going to Bath was the Christmas market meaning we wanted somewhere close to the city centre but not in the centre itself. We have stayed at Bath Lodge Castle before and loved it, it is only a 15 minute drive to... More 

Helpful?
3 Thank MaisyE
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I unfortunately could only stay one night here, but it was the highlight of our European holiday. We were lucky to spend the night in the honeymoon suite aka the Torrent. The room was elegantly and romantically decorated. We enjoyed an amazing dinner and breakfast and could honestly not eat another bite (but very much wanted to)!The... More 

Helpful?
1 Thank Armich
KLH99973, Manager at Bath Lodge Castle, responded to this review

Dear Armich, Thank you for such a wonderfull review. I am so pleased to hear that staying at the Castle was the highlight of your trip. It is always a pleasure to hear when guests have had such an enjoyable experience. I will pass on your kind comments to the Staff. I hope when you are visiting England again you... More 

Hawaii
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in December. It is a delightful place and we really enjoyed our stay. The food and wine was very good and excellent valve, The service could not have been better. I would have given the highest rating except that the when we went down to the lounge area for drinks before dinner the fire had... More 

Helpful?
1 Thank Riverside S
KLH99973, Manager at Bath Lodge Castle, responded to this review

Dear Riverside S Thank you for taking the time to review your stay with us. I am pleased to hear you had an enjoyable time. I am glad you enjoyed the food served at the Castle and will pass on your kind comments to the Kitchen. I do apologise the fire was not lit during your stay. If you visit... More 

Newfound
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my partner from 10th January-14th for his birthday. The hotel is gorgeous and set in a good location. Originally we had wanted to be closer to Bath but as soon as we checked in we fell in love with the location. Although not in the centre of Bath it was relatively easy for us to drive... More 

Helpful?
3 Thank Kelly J
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Myself and my partner stayed for one night on january 6th. The manager Wayne was very polite and gave us a warm welcome. The warwick room which we stayed in was very tastefully decorated in keeping with the castle. The food was superb as was the service. We intend to go back and enjoy a long weekend. This was an... More 

Helpful?
Thank lorraine v
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived the place was empty we should have seen the warning signs and left but we ordered burgers and they were awful the meat smelt off we complained the rude waiter told us this was normal but we did not eat it and was still charged full price and was overcharged for a jacket potato on the bill.... More 

Helpful?
16 Thank Claire A
Michael H, Owner at Bath Lodge Castle, responded to this review

Dear Claire, As owner of the Castle, I am always very concerned when customers such as yourselves are genuinely disappointed. We have investigated your complaint carefully and, unfortunately, come to the conclusion that the assistant manager who dealt with you behaved correctly under the circumstances, for the following reasons. First of all, the menu you were offered on your arrival... More 

Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed at the Bath Lodge Castle on the 2nd January 2016. We both had a lovely time. The Manager Wayne is excellent and nothing was too much trouble for him. We were made to feel very welcome. We will certainly recommend it to other people and I am not sure about why recently the Bath Lodge... More 

Helpful?
Thank 807satty
KLH99973, Manager at Bath Lodge Castle, responded to this review

Dear Satty and Arjun, Thank you for your kind review. It was a pleasure to meet you both and I am so glad you enjoyed staying at the Castle. It is not often parents and their children get to spend quality time together. It was lovely to see. I do hope we see you both in the summer with more... More 

Bath, United Kingdom
1 review
5 of 5 stars Reviewed January 4, 2016

Well what can I say this hotel is absolutely beautiful, The staff especially the manager Wayne were very attentive and could not do enough for us making our stay very special. Our room was of an exceptional standard and all the amenities were catered for, The use of the hot tub, gym, and sauna is an extra bonus and is... More 

Helpful?
Thank Kayteebillett21
KLH99973, Manager at Bath Lodge Castle, responded to this review

Thank you for taking the time to review our Castle. I am so pleased to hear you enjoyed staying with us. Thank you for the kind comments on the service we provide here at the Castle. It is a pleasure to hear. We look forward to welcoming you back when the sun is shining. kind regards Wayne Britten Manager More 

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