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APA Hotel Yamagata Tsuruoka Ekimae

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5-20 Suehiromachi, Tsuruoka 997-0015 Yamagata Prefecture
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (30)
Room & Suite (26)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 06/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from APA Hotel Yamagata Tsuruoka Ekimae
Updated 06/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 80 hotels in Tsuruoka
Location
Cleanliness
Service
Value
Parking: 1000
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Room & Suite (26)26
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
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Room features
Air conditioning
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Japanese
Hotel links
Special Offer:Web special rate

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
124Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
46Reviews1Q+A2Room tips
Traveler rating
  • 6
  • 23
  • 11
  • 4
  • 2
Time of year
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Popular mentions
Shige wrote a review Feb 2020
Sheffield, United Kingdom4 contributions1 helpful vote
I’ve been traveling around the world and this hotel is by far the worst!! It’s disgustingly dirty and old. Especially the bathroom is grim. Was the most traumatic experience with a room yet. About the staff, They were super rude, unhelpful and disorganized. No wifi in the room. The fan did not work properly. some of my clothes has gone missing.I’ve complained about this issue but they do nothing to me so far. I'll never ever stay apa hotel again. Thanks for ruining my holiday.
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Date of stay: February 2020Trip type: Traveled solo
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Anu789 wrote a review Dec 2019
Pune, India143 contributions14 helpful votes
We had a very comfortable stay at the APA hotel in Tsuruoka. The hotel is just across the train station and bus stop (from where you can catch the bus for Haguro san and Gas san). The Tourist Information centre is also close by. The hotel staff were very helpful. They helped us with booking the mountain lodge and even helped us with medicines for an upset stomach. Our room was on the top floor on the right wing and offered a stunning sunset view of the city at dusk.
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: Top floor room have excellent views
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Response from GrandTour666148, 支配人 at APA Hotel Yamagata Tsuruoka Ekimae
Responded Dec 10, 2019
Thank you for staying at our hotel. We are very happy to hear many compliments from you. We will continue to make good stays for you. If you have the opportunity to come to Tsuruoka again, please stay at APA Hotel. Thank you. Front desk Sannohe
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Sarah B wrote a review Aug 2019
Tacoma, Washington51 contributions15 helpful votes
My sister and I used the Tsuroaka APA as our basecamp for the Dewa Sanzan, the third leg of our extended trip across Tohoku. After 3 challenging days in Semboku/Kuroyu with no AC, we did some investigations about our planned guesthouse for the Dewa Sanzan and discovered no AC. We consequently found the Tsuroaka APA had rooms - with stated AC - and booked those about 3 days before arriving. We arrived in Tsuroaka our first night - after climbing Mt. Haguro (mountain #1, see separate review). It should be noted that the parking for the hotel is very limited (there are about 10 spots right outside the hotel) and they cost about $10/day; the front desk said there was a cheaper multi-story lot nearby but our one effort to find a place there did not work out because it was farther away and hauling luggage all over looked to be seriously challenging. We were given a room on the top floor but, after over an hour, it had not cooled down. In the city, it was 86-88 daytime, with over 80% humidity. We called the front desk who basically indicated the AC wasn't working in the room and brought up 2 fans; they seemed very apologetic. They said we could move to a new/better room with AC tomorrow morning - but they were out of rooms that night. Given that we were to climb Mt. Gassan the next morning (a 9-hour day with driving/hiking - with an early departure), it was not great to repack our stuff, have the front desk keep it all day, and HOPE there was a room with AC when we came back. On the plus side, APA's breakfast buffet was probably our second favorite of the whole trip (we stayed at over 8 hotels); they did a great French toast bite plate, had excellent salad, and did some really nice stir fry Japanese sides. After climbing Gassan, we returned to a new room that had a visible AC unit on the ceiling (the old room had no actual AC unit - it was just a general vent attached to whatever heating/cooling system the hotel used) - and it actually cooled down. The hotel desk attendant was very apologetic and gave us several boxes of curry - but never offered to refund us any money for the booking-promised AC situation. Although the beds were comfortable, the rooms were so small that part of my luggage blocked part of my bed (in both rooms). Several other reviewers have commented on the small rooms - and I have to say: the APA rooms were the smallest we encountered on our whole trip. We did appreciate the hotel's coin-op laundry, which was right by the front desk. After Gassan, we were able to wash and dry all our dirty clothes - the first time we were able to do so on our own during this trip (we were 10 days in by this point). While other hotels had laundry service, APA's coin-op laundry was more in line with how we liked to do things.
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Date of stay: July 2019
Cleanliness
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Sleep Quality
Room Tip: probably ask to view the room to see if it has an actual unit
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Response from Navigator809371, 主任 at APA Hotel Yamagata Tsuruoka Ekimae
Responded Aug 15, 2019
Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. We apologize for the fact that AC did not work. We will do a thorough check to prevent this from happening in the future. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. HIGH-QUALITY, HIGH-FUNCTION and THE ECO-FRIENDLY. We ask for your kind understanding. Thank you for your stay with us and for taking your time to post a review. We apologize for not being able to make you feel great. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE Front Saito
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thelonious22 wrote a review Jul 2019
Seongnam4,064 contributions603 helpful votes
The entrance to APA Hotel Tsuruoka-Ekimae is immediately outside of Tsuruoka station so its location cannot be beat. As the bus to Dewa Sanzan leaves from the station, the hotel was the perfect base. The double room was a decent size for two and was comfortable. Staff were efficient with the check in. While nothing really stood out from the typical Japanese chain hotels, our stay was pleasant and it served its purpose as our base for Dewa Sanzan.
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Date of stay: July 2019Trip type: Traveled as a couple
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Response from Navigator809371, 主任 at APA Hotel Yamagata Tsuruoka Ekimae
Responded Jul 28, 2019
Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. We're glad to have a compliment. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE front SAITO
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Hurls298 wrote a review May 2018
Fitzroy, Australia166 contributions34 helpful votes
Our one night stay was comfortable and pleasant. The room was, as expected, not large but was quite well setup and comfortable, the bed was also comfortable and the blackout curtains effective. The 11 o'clock check out made for a smooth start to the next leg of our journey at the very close train station. One thing of very positive note was the helpfulness, and friendliness of the staff.
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Date of stay: May 2018Trip type: Traveled as a couple
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Response from フロントデスク, 準社員 at APA Hotel Yamagata Tsuruoka Ekimae
Responded May 26, 2018
Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE SATO
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PRICE RANGE
$42 - $100 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tsuruoka Washington Hotel
LOCATION
JapanTohokuYamagata PrefectureTsuruoka
NUMBER OF ROOMS
112
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Frequently Asked Questions about APA Hotel Yamagata Tsuruoka Ekimae
Which popular attractions are close to APA Hotel Yamagata Tsuruoka Ekimae?
Nearby attractions include S Mall (0.2 miles), Kiyokawaya, Tsuruoka Honten (0.01 miles), and Studio Real (0.09 miles).
What are some of the property amenities at APA Hotel Yamagata Tsuruoka Ekimae?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at APA Hotel Yamagata Tsuruoka Ekimae?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at APA Hotel Yamagata Tsuruoka Ekimae?
Yes, free parking is available to guests.
What are some restaurants close to APA Hotel Yamagata Tsuruoka Ekimae?
Conveniently located restaurants include Fruit Shop Aomoriya, Farinamore, and Sake Bar Ayatsuru.
Is APA Hotel Yamagata Tsuruoka Ekimae located near the city center?
Yes, it is 0.8 miles away from the center of Tsuruoka.
Are any cleaning services offered at APA Hotel Yamagata Tsuruoka Ekimae?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to APA Hotel Yamagata Tsuruoka Ekimae?
Many travelers enjoy visiting Chidokan (1.0 miles), Tsuruoka Roman Catholic Church (0.9 miles), and Heishindo-Former Kazama Family Residence (0.8 miles).