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83 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Level Contributor
112 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed August 5, 2016 via mobile

We had a large corner room on the 5th floor. Room 1522 was gorgeous and huge. A welcoming entrance way, a large and small tatami room with dividing doors and a wooden bath - all overlooking the river and township below. We received complimentary green tea, little radish cakes and a platter of local snacks which included sweet tasty seaweed,... More 

Thank Mamapickels
2 reviews
1 of 5 bubbles Reviewed June 19, 2016 via mobile

I booked two rooms for 3 nights at this hotel. The rooms were very warm and uncomfortable. A/C systems did not cool as they should and would not power up from 10am-3pm everyday. Worst of all, the establishment did nothing about it when mentioned. The service during dinner time was slow and inconsistent as we were constantly waiting for drinks... More 

Thank Johnny T
Sendai, Japan
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 bubbles Reviewed March 6, 2015 via mobile

Bankokuya has been inscribed in the list of the 100 best hotels in Japan. We chose the convenient plan of 12kYen, however, the spacious guest room was excellent including dinner and breakfast. There were 3 different bathing facilities by gender. Especially the outside baths on the ground floor were incredibly beautiful. The spacious undressing room was quite expensive-looking, too. The... More 

Thank URA216
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  • Free Parking
Room types
  • Non-Smoking Rooms
  • Free Parking

Additional Information about Bankokuya

Address: 1 Yuatsumitei, Tsuruoka 999-7204, Yamagata Prefecture
Location: Japan > Tohoku > Yamagata Prefecture > Tsuruoka > Atsumi Onsen
Price Range: $94 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bankokuya 3*
Number of rooms: 140
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Hotel Style:
#6 Best Value Hotel in Tsuruoka
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