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Kinosaki Onsen Nishimuraya Hotel Shogetsutei

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Kinosaki Onsen Nishimuraya Hotel Shogetsutei
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149 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Jakarta, Indonesia
Reviewed January 22, 2017 via mobile

A very good start for my first onsen experience in Japan. Excellent service, spacious rooms (even for US standard), and delicious seafood and beef. The Matsuba crab and Tajima Beef were very special, and I recommend to try the kaiseki full meal. It was a LOT of food though, so probably you want to skip lunch beforehand. The private semi...

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Helpful?
Thank kthe
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you so much for choosing Nishimuraya Hotel Shogetsutei for your first onsen experience in Japan! It was our pleasure to have welcomed you and we are glad to hear you could enjoy the seasonal tastes of Kinosaki during your visit. Our menus change each month and especially you can notice the four distinct flavors of winter, spring, summer and...

Sydney, Australia
Reviewed January 8, 2017 via mobile

The staff were exceptionally friendly and helpful with providing information. We took the superior Japanese style room and even though it was expensive, if you are looking for a good experience, it may be worth it! We had one of the best meals during our stay in Japan - the Kaiseki full crab course. Note that they do charge rates...

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Thank fooodddiiiieeeeeee
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Dear fooodddiiiieeeeeee, Thanks so much for taking the time to leave a review and we are glad you enjoyed your meal and time with us in Kinosaki Onsen! Our kaiseki menus change each month to reflect the unqiue tastes of the season (winter, spring, summer & autumn) and we hope to be able to share them all with you! Please...

海外
Reviewed August 29, 2016 via mobile

During the summer, there is fireworks every night of week days. This hotel may be the largest in the area, so it is allowed to have large furo (bath). If you want to enjoy nice furo privately as family, you can reserve one. You are not required to have dinner at the hotel like most of the other hotels. Breakfast...

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1Thank 匿名21
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Dear 匿名21, Thank you for staying with Nishimuraya Hotel Shogetsutei in Kinosaki Onsen! We are happy to hear you and your family enjoyed your stay, and we look forward to welcoming you back to Kinosaki Onsen on your next opportunity to visit!

Reviewed August 21, 2016 via mobile

The onsen is very beautiful and spacious. The rooms are large and comfortable. The service was really good. Breakfast was great as well. A lot of variety of both Japanese and Western dishes. Special thanks for the delicious dinners. The highest quality of ingredients and perfectly designed dishes according to the season. Highly recommended ryokan!!!

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Thank Dmitry M
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Dear Dmitry M, Thank you for choosing Nishimuraya Hotel Shogetsutei! We are glad to hear had a comfortable stay with us in Kinosaki Onsen. We very much hope to welcome you back in the future!

Reviewed May 12, 2016 via mobile

A good experience in Nishinuraya Hotel. The environment is mainly greenery. The shopping street alongside very interesting. Good for photographic taking everywhere. The hotel is clean and the staff give us a good services. The weather is good for visit in spring time. Highly recommended.

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Thank ERic N
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you for reviewing us and for staying at Nishimuraya Hotel Shogetsutei in Kinosaki Onsen! We are glad you enjoyed your time here and we hope to welcome you again some day!

Hong Kong Region, China
Reviewed April 20, 2016

Free shuttle services. Spacious & comfortable room. Outstanding services of front desk & meal serving staffs. Fabulous & delicious Kaiseki for dinner. So warm of having emails from hotel concerning about food allergy & arrival time. But a bit far away from train station and main street, no shops next to this hotel

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Thank S L
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you for your kind feedback! We take pride in doing everything we can to make sure your stay is as pleasant and relaxing as possible! We are looking forward to your next visit to Kinosaki Onsen :)

Tokyo
Reviewed March 14, 2016

This is a very nice traditional Japanese hotel to stay while in Kinosaki Onsen. The place is big, clean and the rooms are very nice. Non-smoking rooms available. Staff is friendly but struggle to speak English. Check-in and check-out were smooth. We stayed 2 nights in a room with a private bath on the balcony, which was fantastic. The course...

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Thank SandBTokyo
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you very much for your kind feedback and for staying with us in Kinosaki Onsen! We have made efforts the past year to train our staff further in the use of English as well as recruit new staff who already speak English. We will continue to work hard to provide the very best service and facilities to our guests...

Singapore, Singapore
Reviewed December 16, 2015 via mobile

My second time in Kinosaki; this hotel's further in, a bit away from the train station. However rooms are large, clean, and service is impeccable. It also has a chapel and outdoor pool (only open in summer). If you prefer privacy, they have some private onsen available for rental; you can rent it for like an hour and it would...

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Thank ciramisu
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you for choosing Nishimuraya Hotel Shogetsutei for your second visit to Kinosaki Onsen! We hope very much to welcome you back on your next visit!

Reviewed December 10, 2015 via mobile

My husband and I spend 2 nights at Kinosaki onsen : One in a small hotel in front of the river. The other was at Nishimuraya Shogetsutei. Before we checked into Nishimuraya, we received an email from Colin to arrange a pickup for us and check if we are allergic to any food. Because the hotel shuttle only stop at...

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3Thank Sarahekb
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

Thank you very much for staying with us and we are deeply honored that you considered us one of the best hotels in Japan! We will continue to work hard and improve to make sure we remain worthy of that honor and we hope to welcome you back to Kinosaki Onsen again some day!

Australia
Reviewed November 26, 2015

For a westerner, this hotel experience was one of the highlights of our (second) trip to Japan! The ( private) onsen experience was the most memorable but so was the food. The manner in which it was served by the gracious and infomative ( English speaking) host was also a highlight. The hotel itself has a few 'westernised' rooms which...

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1Thank John R
KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, responded to this review

On behalf of all the staff of Nishimuraya Hotel Shogetsutei thank you very much for staying with us and for your very kind feedback and praise! We will work hard to make your next visit even better than the first one!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
Nishimuraya Hotel Shogetsutei is the largest ryokan in Kinosaki Onsen. Japanese-style guest rooms, traditional kaiseki dinners, private onsen spa, massage salon, complimentary shuttle bus, and more. ... more   less 

Additional Information about Kinosaki Onsen Nishimuraya Hotel Shogetsutei

Address: 1016-2 Kinosakicho Yushima, Toyooka 669-6101, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Toyooka > Kinosaki Onsen
Price Range: $253 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kinosaki Onsen Nishimuraya Hotel Shogetsutei 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Kinosaki Onsen Nishimuraya Hotel Shogetsutei Japan/Toyooka, Hyogo
Hotel Style:
#1 Onsen Hotel in Toyooka
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Questions & Answers

Here's what travelers have asked, with answers from Kinosaki Onsen Nishimuraya Hotel Shogetsutei staff and other travelers.
3 questions
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Questions? Get answers from Kinosaki Onsen Nishimuraya Hotel Shogetsutei staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room with bath on balcony is a good choice. Ask for non-smoking as the smoked rooms have a putrid stench.”
 of 5 bubbles SandBTokyo, Mar 14, 2016 | Read review
“Ask for a western room for western style beds”
 of 5 bubbles Airliejohn, Nov 26, 2015 | Read review
“We recommend the ryokan rooms with the tub and bathing (a rotenburo) in a small private garden attached to your room. It is worth the price.”
 of 5 bubbles Ute2017, Apr 23, 2015 | Read review
“Ask your questions before your trip on the Hotel Website Live Chat Room.”
  • Our room tatamis
  • Private view of our rotenburo from our living area
  • Our oval rotenburo - a bit tight for 3
 of 5 bubbles SimplyFabulicious, Mar 26, 2015 | Read review
“Rooms facing garden.”
 of 5 bubbles sc335, Jul 2, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question