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Kinosaki Onsen Nishimuraya Hotel Shogetsutei

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1016-2 Kinosakicho Yushima, Toyooka 669-6101 Hyogo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (271)
Dining (78)
Room & Suite (13)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 146 hotels in Toyooka
Location
Cleanliness
Service
Value
Travelers' Choice
Nishimuraya Hotel Shogetsutei is the largest ryokan in Kinosaki Onsen. Japanese-style guest rooms, traditional kaiseki dinners, private onsen spa, massage salon, complimentary shuttle bus, and more. * Outdoor pool open summer only: mid July - late August
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Shuttle bus service
Conference facilities
Banquet room
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
24-hour security
Baggage storage
Newspaper
Umbrella
Self-serve laundry
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Room features
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Luxury
Languages Spoken
English, Chinese, Japanese
242Reviews5Q+A6Room tips
Traveler rating
  • 138
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  • 20
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  • 6
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Popular mentions
ZeroWasteTraveler wrote a review Sep 2020
4 contributions
It was highlight of my trip to Japan. I'll speak of food first being a vegetarian. The breakfast was exuberant, rooms were traditional yet luxurious, staff courteous - Hotel gives you complementary kimono & geta sandals to try out. it was truly a magical experience.
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Date of stay: October 2019
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Vitus W wrote a review Jan 2020
Hong Kong, China20 contributions23 helpful votes
Our second visit to Kinosaki Onsen. The Onsen in hotel is definitely better than the public bath associated with the Onsen pass. Hotel guest in this hotel could also visit the Onsen of the sister hotel as well as using the lounge. This hotel is more spacious. Comparing to other onsesn hotel, this is way above average. Food and service are good. The snow crab dinner in room is very nice.
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Date of stay: January 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from KinosakiNishimuraya, フロント オフィス マネージャー at Kinosaki Onsen Nishimuraya Hotel Shogetsutei
Responded Jan 22, 2020
Thank you for your view and for visiting our town once again! We are glad you enjoyed your stay and look forward to welcoming you back on your next visit to Kinosaki Onsen.
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menome wrote a review Dec 2019
Brisbane60 contributions49 helpful votes
Relaxing stay at this onsen hotel, booked a traditional Japanese room with private onsen. Stay included breakfast and dinner which were excellent and seafood heavy (it's a seafood city!). Rooms were some of the largest I've ever seen in the world, let alone Japanese standard, great for families. The service was superb and the hotel was well kept. The hotel is located at the end of the main street (maybe 2-3km walk end to end), there's a bus that takes you to and from the train station and the main street has lots to see. Something to note, the traditional rooms pack your beds away during the day, so if you are the type of person that likes to go home during the day to relax on the bed, it might be an issue but I'm sure there's a solution, wasn't a problem for me.
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Date of stay: February 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from KinosakiNishimuraya, フロント オフィス マネージャー at Kinosaki Onsen Nishimuraya Hotel Shogetsutei
Responded Jan 11, 2020
Dear menome, Thank you for your review and for visiting us in Kinosaki Onsen! We are glad to hear you enjoyed your time in our traditional hot spring town. For Japanese-style guest rooms the staff does prepare the futons at night and cleans them away the next morning, but if you would like to have a nap or relax in your futon during the day just let our staff know and we can prepare for you. We look forward to your next visit to Japan!!
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JentheHen64 wrote a review Nov 2019
Perth, Australia109 contributions29 helpful votes
Spend one night here during our 3 weeks in Japan.... Was definitely a stand out. Booked direct with Hotel - got special Internet deal which included private spa session and drinks vouchers. Everything ran very smoothly from shuttle at train station to check out. A large hotel - but didnt lack the little personal touches. Check in was friendly and efficient and we were shown to our room and had our Yakutas full explained. tried several of the hot springs - indoors and out doors and also enjoyed an hour private session in the private onsen. Dinner was served in our room - delicious - with very attentive service - every course fully explained. Breakfast is in a large dining hall - mostly Japanese - but a few western things. Overall a fabulous stay - would recommend.
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Date of stay: October 2019
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New P wrote a review Nov 2019
Phuket, Thailand155 contributions49 helpful votes
+1
This hotel is located quite a walk from the main streets of Kinosaki Onsen town (20 mins), however the hotel do provide free shuttle service around town. There are free parking service. The hotel itself I would say is more commercialized compared to the other traditional ryokans I’ve stayed at. There are many rooms, so there is not quite a boutique feeling to it, however there is still a luxurious touch it the place. The staff can speak good English, dinner is served in your bedroom (for me I didn’t like it being served like this because it made the room smell weird after). The staff is very nice and service minded. Rooms are great and overall we had a very comfortable stay.
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Date of stay: November 2019Trip type: Traveled with family
2 Helpful votes
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Response from KinosakiNishimuraya, Front Office Manager at Kinosaki Onsen Nishimuraya Hotel Shogetsutei
Responded Dec 20, 2019
Dear veeyadapip, Thank you so much for taking your time out to leave us a feedback! We really appreciate our guests comments as it helps us improve our services! If you are more keen to stay in a more traditional boutique style ryokan, I would recommend our sister ryokan called the Nishimuraya Honkan also located in Kinosaki Onsen. Unlike the comtemporary-traditional Shogetsutei, Honkan is a 160 years old ryokan with a rich heritage owned and passed down by the Nishimura family for 7 generations. Regarding the dinner issues, I am very sorry to hear that you felt discomfort having dinner served inside the room. For guests who do not wish to eat inside the room, we can arrange a private Japanese-style dining room upon request. Thank you once again for your kind feedback and contact us anytime for any inquiries. I look forward to seeing you again in Kinosaki Onsen and Nishimuraya!
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PRICE RANGE
$299 - $817 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureToyookaKinosaki Onsen
NUMBER OF ROOMS
98
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Frequently Asked Questions about Kinosaki Onsen Nishimuraya Hotel Shogetsutei
Which popular attractions are close to Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Nearby attractions include Street of Kinosaki Onsen (0.6 miles), Onsenji Temple (0.3 miles), and Gokurakuji Temple (0.4 miles).
What are some of the property amenities at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Conveniently located restaurants include Kinosaki Gelato Café Chaya, Gubigabu, and Wori Tsuru.
Are there opportunities to exercise at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Yes, guests have access to a pool during their stay.
Does Kinosaki Onsen Nishimuraya Hotel Shogetsutei offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Kinosaki Onsen Nishimuraya Hotel Shogetsutei?
Many travelers enjoy visiting Inabahonke (5.7 miles), Arikoyama Castle Ruins (7.7 miles), and Former Toyooka City Hall South Government Bldg. Annex (6.0 miles).
Does Kinosaki Onsen Nishimuraya Hotel Shogetsutei have any great views?
Yes, guests often enjoy the city view available here.